Firestone Complete Auto Care: Your Source For Tires And Repairs At 1001 N Wesleyan Blvd In Rocky Mount

Come in to your nearest Firestone Complete Auto Care at 1001 N Wesleyan Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1001 N Wesleyan Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #6017 Managed by Greg Williamson

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect oil level, air filters, the battery, and more. Additionally, we're devoted to providing the best auto repair possible all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 40 Reviews
4/ 5stars
by  
on December 19, 2018
4/ 5stars
by  
on November 7, 2018
Great friendly service.
5/ 5stars
by  
on August 20, 2018
This shop does excellent work and sells a good grade of tire. They stay really busy all the time, and that is to me a good indicator of quality service and customer satisfaction.
5/ 5stars
by  
on August 19, 2018
Professional customer service. And the mechanics are well trained.
5/ 5stars
by  
on July 3, 2018
Very helpful addressing a concern with very slow tire leak. Thorough inspection fround no problems.
5/ 5stars
by  
on May 13, 2018
4/ 5stars
by  
on April 30, 2018
Was sad at first because they didn't have the tires I saw online and wanted but sales associate suggested another tire I explained what I wanted out of a tire and he reassured me the one he was talking about would do the job and it cost less he was right and my alignment is on point can drive a know at least 1 mile+ stright as an arrow and was given a discount on the alignment more than please with the job. Thank you guys, GREAT job.
5/ 5stars
by  
on March 19, 2018
Went to buy tires and received much more, friendly faces and good service
5/ 5stars
by  
on November 25, 2017
Great service
1/ 5stars
by  
on November 16, 2017
Cracked and scuffed up my bumper and the door, didn't take any responsibility for it. Gave me blank paperwork on my inspection and told me well we just going to mark it all good anyway so you don't need it. What a waste on money and now have to pay to get my bumper and door fixed. Worst customer service, not willing to help at all.
5/ 5stars
by  
on November 5, 2017
They helped me over and beyond! Professional and courteous! Thanks for a great experience
5/ 5stars
by  
on October 8, 2017
The guys there always provide excellent service!!they take very good care of my car
5/ 5stars
by  
on September 14, 2017
Always great service. They do not offer things you do not need. I trust them.
3/ 5stars
by  
on September 2, 2017
5/ 5stars
by  
on September 2, 2017
Excellent service
5/ 5stars
by  
on August 19, 2017
I would like to thank Nathan, Kevin, and the driver who picked me up from hotel (Keith or Craig????) I dropped my car off by tow unexpectedly overnight (2:30am) when I broke down on 95. They had my car fixed by 11am the next day. They even picked me up from our hotel to the shop. My 3 kids, dog, and myself were extremely thankful, we finished our 2.5 hrs back home safely and timely.
5/ 5stars
by  
on July 15, 2017
Excellent service.
5/ 5stars
by  
on May 19, 2017
I would highly recommend going to Firestone Complete Auto Care in Rocky Mount, NC. Nathan and Alex are very helpful in explaining any repairs that you may need to keep your vehicle up and running. They are conscious of your time and keep you posted on the progress of the work being done to your vehicle.
5/ 5stars
by  
on March 24, 2017
My vehicles were fixed in a timely manner. No pressure to do more than I thought was needed. They took my safety into consideration as if I was family.
5/ 5stars
by  
on February 5, 2017
Always greeted as soon as you walk in the door. Employees are very knowledgeable about any problems you have with your car and your car is ready in the timeframe they give you.
5/ 5stars
by  
on January 26, 2017
The guys here are great! Fast, quality service.
5/ 5stars
by  
on June 11, 2016
I would like to personally thank you guys for taking my appointment and fitting me in when I got there early from Virginia. Your staff was pleasant and the 30 minute break I need to relax on my 7 hour drive was pleasant. The restrooms were clean, the WI-fi worked perfectly and I was in and out with no issues. Thank you all for your services, and I don't know who the older gentleman was that was waiting on his vehicle, but he seemed to be a regular and he made my short wait even shorter. Best wishes to you future customers and the business. Stephanie K. Saint Matthews, South Carolina
3/ 5stars
by  
on December 4, 2015
930 appointment got there about 15 minutes Early. Had 1 tire to replace and it was already off the car and did not need to be put on the car. They had to order the tire which they said would he there at 930 I said I would be back by 11pm. Called at 11 wasn't ready made a trip up there tire was still in same place. Finally got done at 2pm. What's the point of an appointment
5/ 5stars
by  
on October 25, 2015
Both the manager and the technician, Kevin, were outstanding! We needed an alignment after having a blowout and a tire replaced and they gave us excellent service and advice!!!! 5 stars!!!!!
5/ 5stars
by  
on September 12, 2015
Alex was particularly helpful, and extremely professional
5/ 5stars
by  
on August 6, 2015
I purchased four tires. They didn't have the kind that I wanted but the young salesman called somewhere and got me some in by the end of day. I came in at 5pm. Took my car right in and I was on the road by 630. Thanks
5/ 5stars
by  
on August 6, 2015
I had a problem with my brake installation but the manager took care of it I was very satisfied
5/ 5stars
by  
on August 6, 2015
I had a blowout in Virginia while on vacation. This Firestone was very helpful. They got me the right tire and sent me on my way.
5/ 5stars
by  
on July 29, 2015
I highly recommend this service provider if you need service in the Rocky Mount NC area
5/ 5stars
by  
on June 30, 2015
Keep up the good work. I got everything that I needed done. Customer service was great. They called when needed to let me know what was going on.
5/ 5stars
by  
on April 7, 2015
Tire installation and alignment was done before the promised time. No surprises when I checked out. Most places try to add on additional repairs. Very happy.
5/ 5stars
by  
on March 17, 2015
Did a great job. The people who work in Rocky Mount are the best. I will go back.
5/ 5stars
by  
on February 26, 2015
We used Firestone complete auto care service 2 weeks ago and also 4 weeks ago to give each of our autos a complete service inspection. The Firestone team went over our vehicles from head to toe and suggested service that needed to be done and completed that work in a very timely manner. We were very pleased with every step of our experience.
1/ 5stars
by  
on February 25, 2015
the costumer service was good and the employers were nice, but i didn't get what i was expected to get. i payed more then 100$ to fix the alignment in my car but nothing changed. the car still has alignment.
4/ 5stars
by  
on February 25, 2015
They do a great job. We have had all our vehicles servied there.
5/ 5stars
by  
on February 2, 2015
I trust the people in Firestone to service my vehicles BUT they stay busy. They work on the vehicles, answer the phones, and prepare the bill and check you out. They need more help.
5/ 5stars
by  
on February 1, 2015
Firestone is where I recommend anyone for good deal/quality on tires,oil changes, tire rotations/balance.
5/ 5stars
by  
on January 27, 2015
They took my car right away and had it back to me earlier than I expected. The car is doing great. I felt like an important customer.
5/ 5stars
by  
on January 26, 2015
On my visit, the wonderful customer service experience was a very pleasant experience. I would definitely use this Firestone again.
5/ 5stars
by  
on January 25, 2015
I had used another tire/maintenance facility for over 20 years. I am so glad I tried Firestone. They have been outstanding. Wish I had changed many years ago. w

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