Car Tires And Services At 301 Williamson Rd: Firestone Complete Auto Care In Mooresville

Come in to your nearest Firestone Complete Auto Care at 301 Williamson Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #346451 Managed by John Skillman

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll check tires, air filters, belts, and more. Additionally, we're dedicated to providing the best auto repair possible all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (704) 230-0630.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 50 Reviews
5/ 5stars
by  
on March 13, 2019
Stopped in at 6pm with a flat tire hoping to just get that done before closing at 7pm. I also needed an oil change and 2 new tires. They fixed the flat, put two new tires on, changed the oil and I was out of there by 7pm. No appointment.
5/ 5stars
by  
on February 22, 2019
Great people , great place . Trust them 100%
3/ 5stars
by  
on January 13, 2019
Nice employees but no point in making an appointment. My car wasn't pulled in until over an hour and a half after my appointment time. No apology or explanation. Next time I will go somewhere where my time is valued.
5/ 5stars
by  
on January 12, 2019
Amazing SERVICE!! While wait was little long, they worked me in on the same day I called. Service technician took me into the garage and explained issues to me while car was on lift!! only a diagnostic visit and I didn't even need any more work that day!! Incredibly thorough, helpful and honest!! AND the cost was less than $25!!!
5/ 5stars
by  
on December 9, 2018
Excellent service! Trustworthy group that goes above and beyond to exceed all expectations.
5/ 5stars
by  
on September 18, 2018
Really appreciated the concern and help solving a battery problem. Great customer service!
5/ 5stars
by  
on July 16, 2018
I needed to be in Charlotte by 9:30 am and I had gone to two other auto locations to get my car inspected with no luck. By the time I stopped by Firestone I was frustrated, if not a little rude, to John but he took it all in stride and was able to get me on my way in less than 30 mins. Great guy, great service!
5/ 5stars
by  
on July 15, 2018
Professional and polite service with excellent advise and prices.
5/ 5stars
by  
on July 7, 2018
I needed my car inspection to renew my tag. I stopped by without an appointment and was welcomed by John and Larry in the lobby. They both were efficient, friendly and quick. I was able to walk just next door and have breakfast while the inspection was being done. They actually finished the inspection earlier than they thought. This location is very aware of how important customer service and satisfaction are to their business. Five stars! *****
5/ 5stars
by  
on June 22, 2018
Great staff , customer service at its best .
5/ 5stars
by  
on June 8, 2018
Great service and staff
3/ 5stars
by  
on April 17, 2018
5/ 5stars
by  
on February 6, 2018
The Crew is Excellent
4/ 5stars
by  
on January 9, 2018
They are always accommodating, honest and helpful.
1/ 5stars
by  
on October 3, 2017
Do not go tho this location. They will break things that were working fine prior
5/ 5stars
by  
on August 16, 2017
As I was leaving Mooresville after a short visit, I discovered a flat tire and contacted the Mooresville Firestone service center. Andrew and the Service Team went above and beyond expectations, instantly checking my record, noting my hazard insurance coverage, and scheduling an appointment on a busy Sunday afternoon. They discovered not one, but two damaged tires, which they replaced under my coverage and charged an affordable service fee -- all in a very efficient, competent, courteous, and caring manner. I've had no subsequent problems with the work done, and arrived home safely and on time I would highly recommend using this service and so appreciate Andrew's and the Service Team's commitment to customer safety and satisfaction, turning what could have been a disaster into a positive experience!
5/ 5stars
by  
on May 4, 2017
John's management of this service location is great, and you can tell it's a well run operation, and the people at the front desks and the technicians are very professional. Ended up having to spend over $2,500 unexpectedly between two cars, but John and team walked me through the process of everything being done, and helped maximize any savings possible, including opening up a Firestone CFNA card. Between the products that are available, the quality of service, and the professionalism, I'd recommend Firestone and this location in particular. Only recommendation is to provide bottled water in addition to coffee in the wait area.
5/ 5stars
by  
on May 3, 2017
I have gone to this particular Firestone for years. Even after I moved about 20 minutes away I still make the drive to this store. You can't beat the customer service, they always take care of me and have never steered me wrong!
5/ 5stars
by  
on April 5, 2017
Thank you for being honest about the repairs needed on my car.i have been a client at this location since it opened.John is the best
5/ 5stars
by  
on February 13, 2017
1/ 5stars
on December 3, 2016
Integrity and trustworthiness of staff is a big question. I had an issue with my car window and took it in. They called me back within 20 min and stated that everything was normal and I needed a new regulator cause it was a "wear and tear item" and was just worn out. I received the cost and ageeed to the repair. 5 hours later received another call and sales tech asked me if I knew the old parts were in the back seat because they didn't? They were missing screws and bolts and that's how they realized the parts were in the backseat. My was "why didn't you know?" How can you diagnose something you apparently NEVER looked at to even notice it was missing. I now know that WNL doesn't mean "within normal limits" it stands for "WE NEVER LOOKED." Shameful.......
5/ 5stars
by  
on May 26, 2016
Went to have my 2007 F-150 spark plugs replaced at 120,000 miles. Technician removed all of them without breaking any (which is rare on 2007's apparently). I was very surprised that this fixed a bad stuttering issue I had accelerating between 45-60 MPH switching from 4th to 3rd gear. I thought I was going to have to replace the coil packs to fix that issue, because that is what most of the internet says causes it. But, after seeing the electrodes on the plugs so worn down, it must have been a combustion issue. Great Job, Firestone!
5/ 5stars
by  
on April 26, 2016
I brought in my 2012 Honda Civic into Firestone for a repair. They were prompt, courteous and professional. They had to replace the window regulator on the drivers side. The part took 2 days to get and they called me and let me know. From the initial greeting, and all of the associates, including the Manager and Mechanic, I was treated very well. They don't just fix your car here, they explain in detail what they did and why. The mechanic was wonderful, he explained everything to me, he even did a simple sketch to show me what was wrong and how he replaced it. Very happy with their service and I would and have recommended Firestone in Mooresville to family and friends and coworkers. Manager and service advisor John was awesome as well as I think her name was Heather. Life long happy Customer here!!!
5/ 5stars
by  
on March 25, 2016
Just move here from Florida where I first started going to Firestone. I feel like the service in Moorseville is just as good if not better. Been there at least 4 times and everytime it has been a very good experience. Keep up the good work!
5/ 5stars
by  
on December 10, 2015
They were quick and honest I made an appointment the night before because my car was making a funny noise coming up I77.. I was staying in Mooresville for the weekend. They took me in before my appointment time and thoroughly checked out my car including driving it. They couldn't find a problem. We conclude it must have been a branch or plastic back that was temporarily lodged in my car. They didn't charge me. They recommended that I changed the wipers which were needed and it was raining. I did that Thanks for being honest.
5/ 5stars
by  
on November 30, 2015
This Firestone location continues to do a great job on all of the vehicles I have brought into them. They have even gone as far to help my take care of a situation another garage caused me problems with. I recommend them to everyone.
5/ 5stars
by  
on November 16, 2015
I need a new tire quickly and the staff was courteous and quick and I received a quality tire. Thanks
5/ 5stars
by  
on November 16, 2015
Seems like a very professional and knowledgeable staff. They appreciate your business which is always a plus, and I'm in and out quickly within the time estimated
5/ 5stars
by  
on November 15, 2015
We were traveling and they were so helpful in fixing are vehicle
4/ 5stars
by  
on October 30, 2015
They really do have great service and they're honest. They go out of their way to make sure you're pleased with their service
5/ 5stars
by  
on September 12, 2015
i have been a customer here for over 6 years, always have been treated in a professional manner, the service is very good, they communicate very well and the entire service experience has been pleasant .
5/ 5stars
by  
on September 3, 2015
Great place to get your car taken care of both routine car care and tires! both at a fair price and great value by people that actually care about their customers and not the all mighty dollar!!
5/ 5stars
by  
on August 6, 2015
I was very pleased with my service. They were very nice, discussing my needs and options. And although my car is older, I noticed they still used a floor mat and I think also a plastic seat cover as if it were new. Thank you for another satisfied experience. I have sent others there because of the service.
5/ 5stars
by  
on June 21, 2015
The staff at the Mooresville store go above and beyond to make sure that customers are taken care of. John and Phil were both very helpful when my brakes kept making a squealing noise after my recent brake job. Then when I took my car back in for some recommended work I was extremely pleased with the results. Phil was so patient and courteous to a 80 something year old senior citizen lady that was there at the same time I was. He walked her out to her car and helped her get in. It is that kind of caring that brings customers back again and again. I live in Davidson and we have a new auto repair that is just 2 minutes away from my apartment, but I will continue to go to Firestone In Mooresville because I trust them to be fair and honest.
5/ 5stars
by  
on June 9, 2015
I have bought tires for 3 vehicles plus have had repairs done at this store and have been very satisfied every time. Really reccommend you stop in and see John,Johnathan, brian and the rest of the crew for great service from people whom really care about you and your car and your wallet!!!
5/ 5stars
by  
on May 30, 2015
I walked in to an oil change and front-end alignment. They took my car right in, communicated with me after an initial assessment, completed the work, and had me on my way very quickly. Everyone was very friendly and attentive.
4/ 5stars
by  
on May 28, 2015
Good treatment with what was asked. I was not satisfied with my break condition before I left my car for oil change, alignment and car inspection. I forgot to specifically mention about the break assuming that it would be checked as I have asked inspection of the car. Technician confirmed that my break pads were okay. I'm actually still feeling the breaks same as before (breaks are not prompt in response when I apply), and will need to go back when time permits to get it checked. If they could include some smaller repair, that would have been great!
5/ 5stars
by  
on May 17, 2015
We used them a week ago and we are happy with there service!
5/ 5stars
by  
on April 17, 2015
I started getting my inspections there 3 years ago and will keep going back due to their expert care care and service.
5/ 5stars
by  
on February 28, 2015
The gang at Firestone always do a fantastic job with my vehicles and this brake work was no exception. The work was done right the first time, they were quick to point out a way to save me time and money, and pushy up-selling of unnecessary services was non-existent as usual. Simply great service.
5/ 5stars
by  
on February 4, 2015
I have been using the Williamson Road location in Mooresville for several years now. I have always been very happy with both how I was handled, and the service I've received. I have purchased tires several times, and let them handle my normal service.
5/ 5stars
by  
on February 3, 2015
Brittany and her team always keep me well informed about any issues that come up and most importantly, are true to their word. They are honest and always bend backwards to keep me satisfied.
3/ 5stars
by  
on February 2, 2015
I have my tires rotated when the oil is changed. Firestone checks the tire inflation on each tire to make sure it is proper. The Service Tech does a great job on tire pressure but fails to put the valve stem caps back on each tire. I have had two vehicles in a row, both vehicles had one or two of the tires with the valve stem caps not back on the tires. Unfortunately, my one car had special caps on the stems and they are no where to be found. I have to settle for the generic ones put on 2 of the tires after I had to return to the store for both vehicles. I can only question if this is a common for the tires? Typically the Service Tech has a set amount of time to do the work and get the vehicle back out the door so the next one can come in. I was disappointed with the second occurrence when rotating the tires. I am wondering what good a life time tire rotation is good for if I have to examine my vehicle before pulling out of the parking lot?
5/ 5stars
by  
on January 29, 2015
I just had a lube,oil filter and all wheel alignment and it was done on time ! Also,they informed me the next tine, I would need some parts,but no emergency. I appreciate that kind of honesty!
5/ 5stars
by  
on January 27, 2015
I can count on the team at the Mooresville Firestone to always perform quality work with friendly service.
5/ 5stars
by  
on January 27, 2015
I am very impressed with the team at this location. Although they are usually very busy, they take the time to discuss issues and I never feel over-whelmed by what ever the issue may be. I will definately use them for all my car-care needs.
4/ 5stars
by  
on January 24, 2015
They did a great job in a timely manner at the Woodbridge Center. The only issue was that the Website does not ask for any info as to if I had the lifetime tire rotation and front end alignment. The cashier hd to look it up when I mentioned it
5/ 5stars
by  
on January 23, 2015
The battery on my RAV4 needed to be replaced. Big A checked the status and replaced it quickly and I was on my way!
5/ 5stars
by  
on January 22, 2015
Always service my three cars at Mooresville, very pleasant experience. The crew there are very knowledgeable, and upbeat.
5/ 5stars
by  
on January 22, 2015
very nice and efficent, great price on the oil change

Firestone Complete Auto Care Locations In Your Area

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone