Firestone Complete Auto Care: Your Source For Tires And Repairs At 7806 Stevens Mill Rd In Matthews

Come in to your nearest Firestone Complete Auto Care at 7806 Stevens Mill Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

7806 Stevens Mill Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #300480 Managed by Kristina Hyman

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll inspect fluid levels, suspension, hoses, and more. Plus, we're devoted to providing the best auto repair possible all at great prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (704) 893-1279.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 26 Reviews
5/ 5stars
by  
on July 23, 2018
Always good
5/ 5stars
by  
on October 12, 2017
Always friendly, fair price, no unnecessary repairs or service.
5/ 5stars
by  
on October 3, 2017
1/ 5stars
by  
on October 2, 2017
Poor customer service at the Greensoboro Market Street location and knowledge of the service techs apparently are below standards.
5/ 5stars
by  
on September 21, 2017
They always great me great. And do a great job at making me understand what I need and don't need. Great group of guys.
5/ 5stars
by  
on June 18, 2017
Always professional and courteous and honest
5/ 5stars
by  
on June 18, 2017
Always honest and professional
5/ 5stars
by  
on May 26, 2017
The staff has always been honest and understanding when it comes to repairs and routine maintenance. They keep me informed and help me make the best choices by explaining everything in terms I can understand. Best auto care around!
5/ 5stars
by  
on January 31, 2017
Outstanding customer service! Best experience I have ever had at a Firestone location. Thank you!
5/ 5stars
by  
on December 31, 2016
Great store..Eddie and team are awesome
5/ 5stars
by  
on December 16, 2016
Wonderful customer service, very knowledgeable and fast service. Will be back again and would definitely recommend.
3/ 5stars
by  
on December 15, 2015
The tire sales person was great. Service was good but the tire pressure monitoring system won't turn off for a week now so I have to schedule an appointment.
5/ 5stars
by  
on December 1, 2015
I found a nail in my tire and went to Firestone. They did not have the exact tire in stock but found a few that matched. They offered a few levels and did not try to pressure me into buying a more expensive tire than I needed. Quick service at a great rate
5/ 5stars
by  
on November 28, 2015
They did exactly what was asked in a perfect time frame
1/ 5stars
by  
on November 21, 2015
Went in to have my tire repaired needed plugged, my husband noticed tire was out of balance returned to shop at 7 am the following morning. And was told by the manager that he could leave the car and they would get to it when they could. My husband explained we were not able to leave the car, manager returned money and pretty much said he could not fix it. This was a repair they did incorrectly and could have easily been fixed within a half hour at the most. But instead this manager felt like he was doing the right thing by having us wait on there mistake in the first place. Will never go back to this location. If they can't correct a simple tire repair hate to think how long it would of been for somthing major. When it comes to customer service you don't tell a customer they need to leave their car for somthing so simple that your shop did do right in the first place.
5/ 5stars
by  
on November 16, 2015
I was told at a dealership that i needed new brakes. Firestone inspected my car and though they could have charged me for new brakes, they were honest and let me know I didn't need new brakes yet. The manager was extremely friendly and I will be using them in the future.
5/ 5stars
by  
on November 12, 2015
I used them for a tire alignment they are the best for alignments.
2/ 5stars
by  
on November 3, 2015
I got charged over 600 dollars for a full tune up on our 1997 Jeep Wrangler and now the jeep will not even idle!!! I will be going back and having them take another look. I know I may have a bad head gasket... but this fee seems pretty steep for a basic tune up and I hate to think what they will charge me for a major repair! I will shop around next time, but for now, PLEASE FIX MY IDLE!
5/ 5stars
by  
on June 2, 2015
All teammates are great...great store and great team
5/ 5stars
by  
on February 3, 2015
excellent service - friendly knowledgeable staff and easy scheduling of appointments
5/ 5stars
by  
on February 3, 2015
I used them 5 days ago, and I am happy i did They were helpfull!
5/ 5stars
by  
on February 3, 2015
My Firestone store is the best. Great guys working there who are very honest.
2/ 5stars
by  
on January 26, 2015
We used to use this Firestone store all the time and felt very confident in the service we received. They eventually let a good manager go for "not getting enough new credit card customers" and the service has really gone downhill. We still go there for a few basic services and when we have a time element for a repair but I always fear we are being misled or taken advantage of.
4/ 5stars
by  
on January 25, 2015
I have gotten to know the guys there quite well and I am satisfied with the service. I trust them to provide me with the service I need and to not try to jack up my bill.
5/ 5stars
by  
on January 23, 2015
I have used them several times for this and no problems.
4/ 5stars
by  
on January 22, 2015
We have five vehicles and trust the Firestone on Stevens Mill with our tires and oil changes.

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

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