Firestone Complete Auto Care: Your Source For Tires And Repairs At 1901 W Vernon Ave In Kinston

Welcome to Firestone Complete Auto Care at 1901 W Vernon Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1901 W Vernon Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #17531 Managed by Lawrence Marksberry

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll check fluid levels, suspension, the battery, and more. Plus, we're dedicated to delivering the best quality service possible, at unbeatable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 27 Reviews
5/ 5stars
by  
on February 19, 2019
This Firestone is the best Firestone I have been to so far. All Firestones that I have visited have done great, but Larry and his staff make sure you have the best experience possible and that your automobile is properly serviced and you're completely satisfied.
5/ 5stars
by  
on November 22, 2018
The service advisor there is great, his name is Nicholas! He was able to get me in and out quickly and even gave me a ride back to my job site, when I dropped my car off.
5/ 5stars
by  
on July 17, 2018
I made an appointment for service at 8:00 am and I was pleasantly surprised when I was done and out of there before 9:00am
5/ 5stars
by  
on May 22, 2018
I've been having issues getting my heat and a/c to work in my Nissan Altima. After visiting my local Nissan service shop, I had been given an incorrect diagnosis, and charged for a repair that did not fix the issue. After contacting firestone, I explained to the service manager Nick the issues & my frustration with replacing so many parts. Nick assured me that they would thoroughly inspect my system and lend me a helping hand in finding a solution. Upon arrival, I was greeted with respect and remained informed on the progression of the troubleshooting process of my vehicle. The end result was a completely functioning a/c & heating system due to the experience and knowledge of Cliff the technician who repair my issue. I am thoroughly impressed and I do recommend their services to anyone experiencing car issues. They were honest, prompt, communicated well, & had the best prices in town! Thanks Nick & Cliff-
5/ 5stars
by  
on April 11, 2018
5/ 5stars
by  
on March 25, 2018
The store manager Robert was awesome. They have great technicians in the back shop..
5/ 5stars
by  
on March 22, 2018
Robert was helpful and made sure I was taken care of in a reasonable amount of time. Keep the coffee fresh fellas and then you'll be running on all cylinders! Thanks for your car care!!
5/ 5stars
by  
on March 24, 2017
I had a flat tire and had a very limited time to get a new one before heading to work. The staff made sure that the job was done right and in a timely fashion. The professionalism displayed by the staff was top-notch and they friendly too!
5/ 5stars
by  
on November 8, 2016
Lyle and John went above and beyond to help me with a low tire even after closing hours. Very friendly, professional, and helpful. They saved my day. Thank you!
5/ 5stars
by  
on August 8, 2016
My car emergency on a weekend was resolved the same day. The service was completed at a lesser time than estimated. The sales advisor, Larry, spent considerable time explaining my invoice and answered my questions well.
5/ 5stars
by  
on June 23, 2016
I received superb service from thei slocation and I truly appreciate Larry and other Rep for the prompt serives I received on my Mother's vechicle.
5/ 5stars
by  
on June 23, 2016
4/ 5stars
by  
on December 9, 2015
Great Service...convenient, prompt, professional, quick, honest, friendly, knowledgeable and trustworthy.
5/ 5stars
by  
on November 27, 2015
Used them for my vehicle and recommended them to my kids
5/ 5stars
by  
on October 15, 2015
Went to Firestone for inspection while there I found out more things that was wrong they quickly repaired the problem and was out very quick
5/ 5stars
by  
on September 28, 2015
When the moment I walked in. There was no hesitation. I didn't have to wait. Steve waited on my very quick. He was very professional and knowledgeable.
4/ 5stars
by  
on September 15, 2015
I was greated by name and given prompt service. We were given timely service, in and out within a very reasonable time for the services we had completed. Thank You.
5/ 5stars
by  
on August 6, 2015
i used them and was very satisfied with the service and time frame of service. will used them again in the future.
5/ 5stars
by  
on June 14, 2015
Kinston NC store Brandon and Steve were my heroes. They came to my rescue on a hot Sunday afternoon. 2 hours before closing they went above and beyond my expectations to take care of two tires. Otherwise I was stranded and unable to get to my catering event to execute a bridal party. Hats off to these guys.
1/ 5stars
by  
on May 18, 2015
I went to this location a week ago to get a tire repaired; the technicians laid my aluminum wheel on the dirty greasy floor and the got grease on both sides of the hood of my white truck (the tire being repaired was in the back). The grease was not cleaned off of the truck when it was brought back to me.
5/ 5stars
by  
on February 27, 2015
I use Firestone for tires, oil changes, Repairs they have always done me well.
5/ 5stars
by  
on February 25, 2015
I went in for an oil change and was very happy to be leaving within 30 minutes or so.
5/ 5stars
by  
on February 8, 2015
I had to use them in an emergency driving home to Florida from my mom's over the Thanksgiving weekend. Everybody was wonderful and I appreciate how quickly they were able to get me back on the road.
5/ 5stars
by  
on February 3, 2015
I used them last weekend and I am glad I did. Quick and speedy service and a great value.
4/ 5stars
by  
on January 23, 2015
I worry as most women do if I am having the wool pulled over my head when attempting to get my cars serviced, but for the most part I think the service I have received has been fair- but what I want to send out kudos for is customer service. I have always been treated well, and I appreciate each time "Stevie" took the time to explain something to me!
5/ 5stars
by  
on January 23, 2015
I always take my vehicle to Firestone for service from front to back, the employees are knowledgeable ,they let you know what work you may need in the future. They wont do any unauthorized work . The 2 Steve's are great in their jobs and are a asset to Firestone.(I call them the 2 Steve's, they are Steve and Stevie)
5/ 5stars
by  
on January 22, 2015
I came to Firestone in the middle of the holidays. I wasn't sure if they were booked for the day, when I came in the store I was greeted and I asked about oil change and was told yes ma'am we will be happy to service your vehicle. Then he noted what service I wanted and also proceeded to look for discounts or special offers I thought that was very nice. Then he entered me into the computer and said they would love to see me come back and wish me a safe and prosperous holiday. I was very pleased with the friendly service and my car was serviced and I was in and out. I like that very much and will definitely be back.

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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