Car Repairs And Tires At 1190 Lenoir Rhyne Blvd Se From Your Hickory Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1190 Lenoir Rhyne Blvd Se? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1190 Lenoir Rhyne Blvd Se
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #356728 Managed by Jimmy Sweet

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll check fluid levels, wipers, the battery, and more. Plus, we're committed to delivering the best quality service possible, all at great prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (828) 358-2841.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 43 Reviews
5/ 5stars
by  
on August 14, 2018
This is the only place I would take my car for tires and repairs. thank you Brandon, Christopher, and Bradley.
5/ 5stars
by  
on August 7, 2018
We were visiting family from out of town and our tires were in bad shape causing the car to shake. Had we been on the road much longer with those tires, we could’ve had a blow out and who knows what devastation could’ve occurred. It was Sunday, so we were pleasantly surprised to see Firestone open. Even though there was a full line of cars ahead of us for repair, Brent the Manager squeezed us in and got our car on the road by the end of the day. Brent was extremely knowledgeable, professional, described our challenges and provided solutions in detail. Not only that he was empathetic to our situation and very friendly, he took what was a stressful situation and created peace of mind that we would be taken care of. Brent and his tech did a great job and worked hard for us that day. Our family local to Hickory heard of our experience and vowed to use Firestone in the future. Thank you so much Brent and your last Sunday Tech—-we will be forever grateful of your accommodations and kindness.
5/ 5stars
by  
on June 4, 2018
Great place to get a tire fixed on Sunday! Nice waiting area. Work done quickly-reasonably priced!
5/ 5stars
by  
on April 19, 2018
Excellent customer service! Had a problem that was not a result of the service I received and they fixed it anyways at no cost to me. Recommend this Firestone to everyone. I am now a customer for life! Thank you Firestrone!
5/ 5stars
by  
on April 16, 2018
Michael was great. He waited for us to get there and help with our tire problem. He and his tech stayed after closing hours to help us. So grateful for them. Best Firestone every.
5/ 5stars
by  
on February 15, 2018
I have always bought tires here. I also get other maintenance done here as well. Great staff. They know what they are doing and can answer any questions you may have!
2/ 5stars
by  
on December 30, 2017
I had to wait a long time for my vehicle. I was sitting in the waiting area and instead of simply calling my name they placed a call to my phone. I didn't answer the call because I didn't recognize the number. I was not happy for the extra time spent there.
5/ 5stars
by  
on October 27, 2017
This was our first experience with an actual auto service place and it was a LOT better than people make it out to be. They were all very knowledgeable and kind and made us feel welcome. Haley was the greatest, explaining everything being done to our car, the prices, and even going as far as to figuring out what was the next best step for us to take in our vehicle repairs. Overall, even though we've only taken our car here to get tires, I think we will definitely be coming here for the rest of our automotive needs!
5/ 5stars
by  
on August 26, 2017
5/ 5stars
by  
on August 26, 2017
we appreciated the very professional and efficient care given there, by the way my last name is rheinbolt, not rheinbold
5/ 5stars
by  
on August 26, 2017
we appreciated the very professional and efficient care that we were given
3/ 5stars
by  
on August 17, 2017
I have a vibration in my vehicle now since I had new tires installed . I'm disappointed with the ride of the Firestone destination A/T. It seems to be either a tire or a balancing problem but they have balanced them twice go figure.
3/ 5stars
by  
on August 14, 2017
After taking my truck in for the second time, the first time new tires and an alignment the second time to rebalance the tires again the vibration still remains. I would have rather kept my other tires at least they rode smooth . I am disappointed with the service I received.
5/ 5stars
by  
on May 10, 2017
Excellent service. The technician was very informative and showed me what he was about to do to my car. Service inside was great. Smiling happy faces at 7 am when they opened.
5/ 5stars
by  
on April 18, 2017
Christopher is always a pleasure! Lots of conversation and very detail explanations!
5/ 5stars
by  
on February 2, 2017
Had problem with my tires. Nicolas treated me with the upmost respect and listen to my concerns. He then took care of my truck and me. He's a great Leader! Jeff jumped right in and I was back on the road. Thank you both for doing what you do... I will be visitingredients Firestone again.
5/ 5stars
by  
on November 28, 2016
Gene was great, quick service abd he gave me clear, sound advice.
5/ 5stars
by  
on July 25, 2016
We were given good advice and were able to be helped immediately.
3/ 5stars
by  
on May 17, 2016
Had brakes replaced,rotors turned in order to stop the shutter upon braking on 5-12-16 .Did not fix the problem returned on 5-16-16 replaced rotors, was test drove 4 times still have the same issue,they tried repeatedly to fix the issue but was unsuccessful. Gess I need to try myself. Thank You for trying and thank you for going the extra mile.
3/ 5stars
by  
on May 17, 2016
Had front brakes replaced, rotors turned to stop shutter when braking. It is somewhat better but disappointed with results, still have problem after second visit. Also extreme brake dust it was not to be that way.
5/ 5stars
by  
on April 28, 2016
i had my car serviced because I needed a new state tag and found out I had several issues that needed to be worked on. Nikolas Segarra did a wonderful job explaining the issues, showing me exactly what and why they happened, and walked me through options. Price was fair taking into account everything I had done.
5/ 5stars
by  
on April 16, 2016
My Sales Advisor, Christopher Stroud, is an amazing young man. He is excellent at explaining things and making the customer feel comfortable that everything is being done correctly. He kept me updated with progress on my vehicle. Chris is very good at representing the quality of Firestone products and services. Chris went over the whole bill with me and set me up with Firestone credit. The Sales Manager was helpful, friendly and supportive of Christopher. I did not meet the Service Technician but it looks as though all the work was well done. I am very pleased with my visit. I will use Firestone in the future and will recommend Firestone to my friends and neighbors.
1/ 5stars
by  
on March 11, 2016
I was forced to wait beyond my available time for a simple vehicle inspection after explaining how much time I had. No respect exhibited for my time constraints and I was forced to return to work late from my lunch break. Very disappointed!
5/ 5stars
by  
on December 20, 2015
This staff knows how to treat a customer! From the manager Nikolas Segarra, to Nicholas and Gene! These men were polite, professional, and extremely courteous! I felt confident that my car was getting the proper attention and care that it needed! My car sounds and feels better after the work that was performed on it. Will I be back?! Yes I will!
5/ 5stars
by  
on November 17, 2015
This auto care service provider has been my sole provider since its opening. My auto doesn't go anywhere else.
5/ 5stars
by  
on October 31, 2015
Very knowledgeable staff. They always make you feel that your satisfaction is their priority.
5/ 5stars
by  
on October 27, 2015
I am a first time customer who took 2 Mercedes to Firestone for service last weekend and was very pleased. I will recommend to others.
4/ 5stars
by  
on October 1, 2015
I use them for brake service and had a good experience
4/ 5stars
by  
on September 10, 2015
I hot 2 tires from the hickory location. The guys there were super helpful and quick. I would give it 5 stats but one employee raised his voice At a customer and made the customer feel dumb. Being in customer service myself this is not good
5/ 5stars
by  
on August 24, 2015
I felt like the service reliable and affordable, and the staff was very helpful and friendly!
5/ 5stars
by  
on August 15, 2015
I've purchased new tires for two vehicles over the past few years, had oil changes, alignments and rotations. Whether I schedule an appointment or show up because I need something checked, I always get a fair estimate of how long I'm going to wait. The guys there are friendly and respectful and always treat me fairly. Denver and Nick provide excellent customer service, always willing to show me what's going on with my vehicle and ensure I'm satisfied with the work. They don't hassle for extra services, and they are respectful of my time. They always manage to give me a price at or lower than I expect.
5/ 5stars
by  
on August 6, 2015
The guys were thorough with inspecting the vehicle and confident about the recommended service. They worked with me to address the concerns I had about the vehicle (2007 Suburban). Service was prompt and I was kept updated throughout the process. I would recommend them to friends
5/ 5stars
by  
on August 6, 2015
The best place for all your service needs and fast
5/ 5stars
by  
on July 15, 2015
They are our go to place for our cars. We have gotten tires and our oil change there
5/ 5stars
by  
on July 6, 2015
The staff at the Firestone on Lenoir-Rhyne Boulevard in Hickory, NC, are wonderful to work with...they are courteous, helpful, proficient and knowledgeable about the services they offer. If there is something they can't fix...they tell you instead of screwing up your car and sending you on your way for a buck! They have always been willing to fit us in on a moment's notice and worked diligently on a serious problem with my 2008 Ford Focus until they were able to find the problem without charging me an arm and a leg for all of the "tests" they performed on my car until the problem was resolved! I will continue to do business with them unless I find a shift in staff and the friendly atmosphere changes!
4/ 5stars
by  
on June 30, 2015
Bought four new Firestone Destination LE tires, work was done in reasonable amount of time & the price was great. I also had my rotors resurfaced. The service Rep was friendly & helpful. Attention to the details, as in the tire PSI... was completely lacking. I checked tire PSI the following morning (with a race grade pressure gauge in the shade), each tire had a different pressure??? 30, 32, 34 & 36 PSI. My recommended PSI is 35. I thought that that was pretty sloppy, especially for a tire store installing new tires. The rotor resurfacing was done nicely, as the brakes work smoothly now. Outside of incorrect tire pressures, I'm pleased with the work.
5/ 5stars
by  
on June 4, 2015
Fast repair only there for30 min great service will use again
5/ 5stars
by  
on June 1, 2015
Came in for an oil change and went ahead and serviced coolant. Was very happy with the price and loved the service. Denver! You are the man...
5/ 5stars
by  
on February 27, 2015
Always get my oil changed there. Quick efficient almost always right on time.
5/ 5stars
by  
on February 6, 2015
I got a new set of tires,oil change,and a brake job.Always great service at a good price.
5/ 5stars
by  
on January 23, 2015
I find Firestone overall to be the best auto care place to go in all the Hickory area. They provide awesome service at a very reasonable price. Thank you.
5/ 5stars
by  
on January 23, 2015
For almost two years I have been using the Firestone Auto Center in Hickory, NC. I have been extremely pleased with the service that I have received there. Recently I took my wife's car in for an oil change and was told that one of my front tire's had a problem. I was so thankful that this was discovered. In my wife's work she often drives 130-140 miles per day. Her safety and that our our family is important. Denver, the Firestone Associate who served me, did his usual good job of locating a pair of new tires to match those already on the car. Firestone is my car care place! Thanks, Eddie Graves
4/ 5stars
by  
on January 23, 2015
I have used Firestone several times and always have good service with fair prices. I do recommend them to my friends.

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