Car Repairs And Tires At 3311 Battleground Ave From Your Greensboro Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 3311 Battleground Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3311 Battleground Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #25151 Managed by Dylan Smith

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll examine oil level, steering, hoses, and more. Additionally, we're dedicated to providing the best auto repair possible all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (336) 698-4479.

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We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 55 Reviews
5/ 5stars
by  
on March 17, 2019
Awesome job, great people.
5/ 5stars
by  
on March 5, 2019
Great prompt support---Jeff provided clear options and benefits to different tire sizes as well as reminding me to get my oil change. Prompt completion, good prices, and a personable team!
1/ 5stars
on February 11, 2019
We went to check brakes .We were told to replace two rotars . It toke them 3 hours to replace two rotars, wrong rotars ordered and reordered and no one told us what was going on and when we asked them why is taking this long they said it’s usual but I was watching no one was working on the car. They said they replaced a bulb while I noticed that builb isn’t working , my cars check engine turned on by the time I got out on the way home , my wife toke the car tback to them and they gave her a list of things that has to be fixed or replaced in order for the check engine and (already paid) bulb to work . Unfortunately this was the worst experience we ever had. Given the situation , In fact I begin to think my rotars might not need to be replaced at all.
5/ 5stars
by  
on December 3, 2018
5/ 5stars
by  
on November 30, 2018
Jeff, Terence, and Eric were great. They went above what was expected and made me feel like a long lifetime friend and went through every step they were doing with my vehicle as well as showing problems and explaining it in a way I could understand. I will be back, and greatly appreciate all that they did for me.
5/ 5stars
by  
on November 19, 2018
These guys were great. Jeff was extremely helpful, knowlegable and personable as was everyone else. It was very busy, yet the job was finished in half the time originally anticipated. I would highly recommend calling them first.
5/ 5stars
by  
on November 8, 2018
Mike and Jeff went above and beyond expectations to make sure I received quality service with my for new tire
5/ 5stars
by  
on September 5, 2018
I just had a truck repaired at your Battleground location and they did a magnificent job taking care of everything. They treated me with respect. I have no complaints at all and filled out your survey. However, I'm wondering why there is an incessant need for you and every other company on the face of this earth to conduct a follow-up survey after service at Firestone? They did their job. They got paid to do it. If I'd had a complaint I would have voiced it to them. Your 4 minute survey takes 10-12 minutes and that's after you go to your web site. What is the need for the annoying harassment or bothering of your customers? We pay for a service and you provide it, and in this instance you did it quite well. Are your employees so needy that you have to have your customers give them a pat on the back every time they perform a good job and check off all 10's on a survey instead of 2's, 4's, or 6's? What ever happened to just being an employee at a company, doing a continual good job daily, treating your customers right, and being paid for it?
5/ 5stars
by  
on August 31, 2018
They were courteous and respectful. I was pleasantly surprised at tire prices.
5/ 5stars
by  
on August 30, 2018
The manager of this store goes beyond expectations to make sure that the service needed is provided. The technician that helped me was also great. Thank you Dylan and Eric!
5/ 5stars
by  
on July 3, 2018
Trustworthy, Dependable, Reliable; Always feel better about my vehicle after having scheduled/routine maintenance performed by the hard working crew @ battleground firestone. Thank You!
5/ 5stars
by  
on June 20, 2018
5/ 5stars
by  
on June 3, 2018
I love this Firestone location. They are convenient to my home and offer great service including tires, alighments, flat repairs, and basically complete service. At this visit, Bobby was able to fit me in unexpectedly and my alignment was completed within 10 minutes. WOW. I also have lifetime alignments on this vehicle for a great price. One of my best decisions ever.
5/ 5stars
by  
on June 1, 2018
Great service! Got 4 tires and lifetime alignment under 2 hours!
5/ 5stars
by  
on March 27, 2018
5/ 5stars
by  
on March 1, 2018
Very polite, very.competant staff. Small wait on an oil change. Quick diagnostic on a repair. Would recommend this place to anyone.
5/ 5stars
by  
on October 2, 2017
Amazing customer service & all around awesome human beings working at this Firestone. Darius & Terrence saved the day and sacrificed their Friday evening to help me in a time of need when my car broke down 2+ hours away from home. They quickly got the part & went above and put their own personal lives and schedules on the line to help make sure this unexpected emergency repair was completed so I could get home safely that night. I am so grateful for their help and I cannot more highly recommend this Firestone. It's the people that make a business and they turned a pretty rotten circumstance into an opportunity to appreciate that we are all here as one human family to help each other - and I feel so blessed to have met them and to have called Firestone. If I lived in Greensboro, I'd make them my go-to mechanics. It's not every day that you gladly fork out a bunch of money you didn't plan on spending for a repair, but I am nothing but grateful. That really says something about how awesome these guys are and the quality of work they are doing. Thank you so much!
5/ 5stars
by  
on July 9, 2017
Top notch service!! I would definitely recommend!
5/ 5stars
by  
on March 5, 2017
I recently had a problem on a prior visit. I met with Dylan the store manager and he was extremely helpful in explaining the issue to me and we came to a resolution. He and Brian were very helpful. I was completely satisfied and will be coming back to Firestone again.
5/ 5stars
by  
on January 28, 2017
Very Couteous, and Professional. I trust them to take good care of my car and help me on the necessary things needed to maintain a perfectly running car.
5/ 5stars
by  
on January 3, 2017
I was very impressed with the service and assistance at this location. I explained to the sales person that I needed 2 tires but on a very limited budget. He took the time to show me the prices of the different brands and I found one that worked with my budget. Very appreciative.
5/ 5stars
by  
on August 5, 2016
I was immediately welcomed into the store and greeted with smiling faces! Michael at the front desk was a great help. I didn't know what tires to get and he advised me on what he thought was a great and affordable choice! PLUSSS, they got me in and out in a decent time! Thanks to everybody in that store! Y'all are awesome!
5/ 5stars
by  
on July 14, 2016
4/ 5stars
by  
on April 21, 2016
Great experience
5/ 5stars
by  
on December 22, 2015
Great, quick, service with my budget in mind. Felt like family from the start
5/ 5stars
by  
on November 12, 2015
I have used their service for at least 15 years now and they have shown themselves to be very reliable and competent! Their prices are fair and somewhat lower than the the dealer. Recently I has an air condition problem that was very frustrating and difficult to solve, causing me to have to return for repeated repairs. The manager work with the problem through 4 return repair visits until the problem was solved. This was done at no additional charge!!! I have been very impressed wt. the excellent service I got under what was a very stressful and nerve wrecking situation.
4/ 5stars
by  
on October 26, 2015
They got me in and out in a timely manner. The location was great, because I was able to shop while waiting.
5/ 5stars
by  
on October 8, 2015
I own several makes and models from every manufacture, Dylan and his professional staff at Firestone, take the time to explain all facets and "best recommendations" to ensure vehicles and safe and reliable for my family.
1/ 5stars
by  
on October 7, 2015
Just brought in my VW Routan van for replacement muffler and o2 sensor repair. Since it was in I figured I'd get an oil change as well. Technician calls suggesting several additional things, and I agree to an brake fluid flush. When I pick up car they then decide to tell me they couldnt work on the muffler or o2 sensor. So, I leave with a $170 bill for essentially an oil change and a brake fluid flush that probably wasn't needed. If technician had told me on the phone they didnt work on exhaust I would have passed on any services done.
5/ 5stars
by  
on September 23, 2015
We own several older, high mileage cars. We can trust the staff to advise us on the maintenance items we need to keep the cars running well. Without the threat of an upswell.
2/ 5stars
by  
on September 11, 2015
I used them a week ago for a new tire, oil change, & the summer care package. The people arent very friendly, Firestone over charges, & they did not work out any good deals for me. I do not plan on using Firestone as my car servicer in the future.
1/ 5stars
by  
on September 10, 2015
I went there for four tires and an oil change . I was told about an hour . I made it out of there in three hours . Try to sell me an air filter and brake pads that I did not need . My vehicle set on the left for an hour and a half with no wheels with tires on it .
5/ 5stars
by  
on August 22, 2015
I was very pleased with the professional attitude that they showed to me went talking about the issue I was dealing with. The work on vehicle was properly and the vehicle runs great.
5/ 5stars
by  
on June 7, 2015
I was in complete panic about my tire and Glen made sure to have it checked versus me buying a tire. I'm grateful.
5/ 5stars
by  
on April 26, 2015
Dylan continues to provide us with quality service and always takes the extra step. He is a quality manager and we are so pleased to have a go-to mechanic for our Honda and Volvo. Thanks again!
1/ 5stars
by  
on April 7, 2015
I use the Battleground Ave. In Greensboro NC, I had to take me car back four times because of shody work on my brakes and radiator. The last time I took it back they gave me a sheet with charges of belts to be changed over two thousand dollars before if I needed diagnotics they would charge me I realize they were trying to scare me so I would not bring it back. After the brake job I had to add brake fluid and have my brakes bled.
5/ 5stars
by  
on February 28, 2015
Routine tire rotation, very prompt service, attentive, great service
4/ 5stars
by  
on February 28, 2015
we have moved and now have a different firestone auto care, but they took very good care of our 5 cars when we used them
5/ 5stars
by  
on February 27, 2015
I have brought 2friends who were very Happy with the service and how fast it was. I am happy with the service ad how nice everyone is.
5/ 5stars
by  
on February 26, 2015
Any problem I go to them .They always let me know what is needed and why.
5/ 5stars
by  
on February 14, 2015
I trust this location, I recommend to all Family and Friends, Dylan (Manager) and his Staff are wonderful! I wish other local businesses were this thoughtful, and considerate.
4/ 5stars
by  
on February 7, 2015
Good customer relations and seemingly professional service
5/ 5stars
by  
on February 7, 2015
I have been taken both my cars there for several years and will continue to do so!
5/ 5stars
by  
on February 3, 2015
I always get great service at this Firestone managed by Dillon.
5/ 5stars
by  
on February 3, 2015
Never had any trouble of returning with the same problem. Always fix the first time.
5/ 5stars
by  
on February 2, 2015
The service provided was beyond exceptional. Glenn was very helpful, and answered all of my questions. The team here is very friendly and deliver great quality.
5/ 5stars
by  
on February 2, 2015
I used them two months ago for a tire repair from the moment I entered the premises I was greeted and asked about my problem. And the problem was resolved early in the morning with a great smile. Thank you very much.
5/ 5stars
by  
on February 2, 2015
Always very friendly and prompt. They take time to explain everything to me in detail, and I appreciate it.
5/ 5stars
by  
on February 1, 2015
The service Great and Professional. Manager Dulan is very Professional.
5/ 5stars
by  
on January 27, 2015
Your store is great, everyone knows what to do.They ask the right question to get to the job.
1/ 5stars
by  
on January 26, 2015
Went to this shop to get a state inspection. Could not get my tags because inspection had not been done. Called shop and told inspection not done. I returned to shop and inspection done. Never given an explanation or apology.
5/ 5stars
by  
on January 24, 2015
I can always depend on Firestone. An added convenience is they are close to my home so I do not hesitate to drop off my car and have them call me when they're finished servicing my car.
5/ 5stars
by  
on January 23, 2015
We have found the employees at Firestone to be very competent and always courteous and helpful regardless of the extent of the job. We trust Dylan to take care of our cars and believe his knowledge to be extensive. Jane Peoples
2/ 5stars
by  
on January 23, 2015
I just wanted my car serviced and that's all I got.
5/ 5stars
by  
on January 22, 2015
Dylan and his crew do an excellent in customer service, repair, and reliability. Our family is happy to do business with them.

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