Firestone Complete Auto Care: Your Source For Tires And Repairs At 5925 Albemarle Rd In Charlotte

Come in to your nearest Firestone Complete Auto Care at 5925 Albemarle Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #650242 Managed by Raymond Williams

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, steering, belts, and more. Additionally, we're devoted to delivering the best quality service possible, all at great prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.6 of 5) - 24 Reviews
    5/ 5stars
    by  
    on February 13, 2019
    Great team!
    5/ 5stars
    by  
    on November 17, 2018
    Promises made, promises kept. Timely & professional service & honest assessment of necessary services at competitive prices.
    5/ 5stars
    by  
    on July 16, 2018
    Came to this location to get new tires, new brakes and an oil change. Quantez was so helpful during the whole process. He was so friendly and I would recommend this location to everyone.
    5/ 5stars
    by  
    on June 23, 2018
    For Fast, Courteous and Friendly service that gets the job done ASAP, this is the location to go to... I've been going there for years and I would not suggest going anywhere else... They are wonderful people to work with and they have always made me feel that my car and concerns were important... Thank you to the entire team, for you truly are a part of making me feel safe to drive to and from my weekly appointments... Luv Ms. ShaRon Simuel
    5/ 5stars
    by  
    on April 12, 2018
    I felt welcomed the moment I walked in. The person at the front counter was extremely helpful.
    5/ 5stars
    by  
    on March 6, 2018
    Thank you once again guys at this Firestone. Quan, Kirk and especially Daniel. He is truly the best mechanic you have and the best I've ever dealt with in all my years with the company.
    5/ 5stars
    by  
    on January 13, 2018
    The guys here are great! The GM and the crew in the front always take great care of me. They are very communicative and respectful of my time. They also offer me great options and the best prices for my budget. Ask for Kurt, Adam, or Q. They will take great care of you.
    2/ 5stars
    by  
    on October 18, 2017
    I bought a lifetime alignment on 10/5/17 at the Albemarle Rd location after having suspension work done on my car; I left pleased. I returned on 10/13/17 to have another alignment done after having more suspension work done. The guy at the counter did not have the computer printout page, instead, he showed me my before and after alignment results on his phone, everything was in the green. After leaving and driving the car some, I noticed, it wasn't handling right and it was pulling to the right as I slowed to stop. I returned on 10/16/17 to report the issues I was having with the car. After they checked the alignment, and I went to check out, I was given a blank paper with no alignment results. I asked where the results were of the alignment, and the counter guy pulled his phone out again to show me. I told him, I wanted the printout. I was told the printer did not work but he could email me the results from his phone. Turns out, the results he emailed me the 1st time was from a pick up truck, not my car. The store manager caught the mistake and told the guy to email me the correct information. After looking at the alignment results, I noticed my car was out of alignment when I came in. I asked, how could that be? When they had just aligned it 2 days ago. The mgr didn't have an explanation. He gave me his card and told me to call back in a couple of hours or I could return the next day to have the car put back on the machine and get the printed results I wanted. He stated, he was picking up a working printer from a store that had closed. When I called back later, the Mgr stated, he still did not have a working printer. I asked, if I could go to another store because my car wasn't handling right. He said yes. I went to the Sardis Rd. store on 10/16/17 and i made an appt. to return on 10/17/17, and was very pleased I did. My car was still out of alignment and the tech found a broken pitman arm and a bad idler arm. The parts were replaced and the car was finally aligned right! I feel the techs at the Albemarle Rd. store need more training, I went there on 3 different occasions and they missed the broken and worn parts that the more experiencedifficult tech found almost immediately after inspecting underneath the car. I hope by completing this survey it helps the techs become more aware.
    5/ 5stars
    by  
    on September 9, 2017
    When I went to this location I had an appointment for an oil change also was constipating a tire rotation and balancing because I thought I needed more tires. Mr. Adam advised he would take a look at the thread of my tires and check whether I needed an alignment. He asked me a lot of probing questions to generate and idea of why I thought I needed those services. Once he received the information he needed he had the technician (Brian I think) to work on my car. While the tech was working on my car Adam provided me with a lot of helpful information pertaining the mechanics of my car and explained in detail things I did not understand. He saved me money on tires that I didn't need and advised me that I would need to get an alignment soon. I really appreciate his excellent customer service and his honesty about the work that needed to be done on my car!
    5/ 5stars
    by  
    on July 17, 2017
    EXCELLENT
    5/ 5stars
    by  
    on March 14, 2016
    In the last 6 weeks, my family has had to replace all four tires on two separate vehicles- one unexpectedly. We chose Firestone for the first visit and got a wonderful price on a full set of quality tires from Altaf, and were also given the option to purchase a lifetime alignment deal at a great price. When a tire blew out on our second vehicle, we knew to call Altaf. We got another great price on another set of quality tires, and were excited to add the lifetime alignment deal to another car. Both visits were quick, pleasant, and I never felt any pressure to buy more than what I was there for. Definitely going to this location for all of our future car needs!
    4/ 5stars
    by  
    on December 21, 2015
    Good attitude in the front desk and really helpful .
    5/ 5stars
    by  
    on December 19, 2015
    They really helped me in every area I feel good about my service
    4/ 5stars
    by  
    on November 20, 2015
    Needed new brakes, got my car in and out in very good time! Location clean & comfortable while waiting.
    5/ 5stars
    by  
    on November 9, 2015
    They did an EXCELLENT job and I Thank You !! Highly Recommend !!
    5/ 5stars
    by  
    on October 17, 2015
    I always go to firestone for service, they have always been helpful.
    5/ 5stars
    by  
    on June 22, 2015
    Firestone, Albemarle Road, has been my go-to for oil changes and other various automobile needs for several years now. Much like every past visit, this time, when I came for an oil change, I was in and out within an hour, provided with specific details about my vehicle and given excellent customer service.
    5/ 5stars
    by  
    on February 3, 2015
    I USE THEM BOUT EVERY MONTH OR SO TO GET MY OIL CHANGED & I JUST LOVE THEM THEIR SO HELPFUL & OUTGOING PEOPLE.
    5/ 5stars
    by  
    on February 2, 2015
    I love Firestone and only because of one person; Amanda. She was at the Charlotte location on albemarle road and when she left - I left too. I drive all the way to sc now for her to take care of me. And her staff is excellent as well. U can't find mechanics U can trust now a days...I trust Amanda with everything!
    1/ 5stars
    on January 26, 2015
    FIRESTONE PUT TIRES ON MY CAR THAT ARE ENTIRELY TOO BIG! THEY ARE MESSING MY CAR UP AND THE INSIDE OF THE TIRES ARE TEARING UP! I COULDN'T EVEN HAVE MY CAR TOWED BECAUSE THEY COULDN'T WRAP THE ROPE AROUND THE TIRES BECAUSE THEY ARE TOO BIG. THIS IS HORRIBLE SERVICE AND I WILL NOT TRUST THEM AGAIN! I HOPE THEY PLAN ON FIXING THIS ASAP!!!
    5/ 5stars
    by  
    on January 24, 2015
    I have been taking my vehicle to Firestone for the last 7 yrs for all my vehicle services. Great customer and fast service!!! I wouldn't go anywhere else!!!
    4/ 5stars
    by  
    on January 24, 2015
    I done service within Last three months or 4 months ago
    5/ 5stars
    by  
    on January 24, 2015
    As a woman, I tend to feel very vulnerable when there is something wrong with my car. I have been going to Firestone for many years because of their excellent service and good quality. This last experience was no exception. They performed the services that I asked them to provide based on their recommendations. They advised me what could wait and what needed to be done immediately. I will continue to use Firestone.
    5/ 5stars
    by  
    on January 23, 2015
    AMANDA MILLER AND HER STAFF GO ABOVE AND BEYOND TO MAKE ME HAPPY EVERYTIME I COME IN. I'M NOT AN EASY PERSON TO MAKE HAPPY EITHER. THANKS TO ALL THE GUYS AT THE FORTMILL SC FIRESTONE

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