Car Repairs And Tires At 6650 E Wilkinson Blvd From Your Belmont Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 6650 E Wilkinson Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

6650 E Wilkinson Blvd
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #349490 Managed by Michael Anderson

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, wipers, hoses, and more. Plus, our team believes in delivering the best quality service possible, at affordable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 46 Reviews
5/ 5stars
by  
on February 23, 2019
Thank you for completing the work faster than expected and calling me to let me know.
5/ 5stars
by  
on February 16, 2019
Taylor was very helpful and honest! Highly recommend!!
5/ 5stars
by  
on November 27, 2018
nice job
1/ 5stars
by  
on October 22, 2018
Responded on December 10, 2018
Hello, Max. We are terribly sorry to hear of your 1-star review regarding your recent experience at your local Firestone store. We truly value you as a customer and would like to ensure your concerns are addressed accordingly. Please send us an email to socialcare@bfrc.com with your best contact number, current address, invoice numbers, further details, and a link to the review. Thank you for contacting Firestone. We look forward to hearing from you soon. ^Morgan
Firestone Complete Auto Care - Belmont Management
5/ 5stars
by  
on September 22, 2018
It is rare to walk into an auto shop where everyone is smiling and genuinely friendly! I was on the way to work; 2/3 of the way into my hour commute when I got a flat tire on the interstate. My insurance company assisted by helping me change the flat tire with the spare I had. I asked where the nearest Firestone was and was happy to find there was one close by. However, I arrived a little upset and annoyed about my situation. This was a huge inconvenience and a rough start to my day. That all changed with the infectious great attitude of the staff there. Everyone was genuinely friendly and helpful and got me the best prices for what my car needed. They made us coffee and asked about our time and really worked to make sure the service was as quick as possible. I was beyond pleased. I am in customer service and often find that others are lacking in having great quality customer service. Not the case here. I really appreciated their work ethic and the friendliness of the staff. They spoke to everyone so nicely and patiently, explaining the services and answering their questions. It was infectious. I happened upon this Firestone and although it is 40 miles from my home, I will visit here again and again for all of our car needs. Thank you Belmont Team!
5/ 5stars
by  
on September 8, 2018
This is my Firestone. As a single female I feel that I won’t be taken advantage of when it comes to my auto. I have come in for services and small things like air pressure checks. They have the best customer service and nicest staff! I highly recommend Firestone Complete Auto Care in Belmont NC
1/ 5stars
on March 31, 2018
Went for a wheel alignment. 6 days later I was told by another establishment that it was not done. Had to delay a trip out of town to return to Firestone and have it done.... again! I will NOT be returning to Firestone for anything.
2/ 5stars
by  
on September 10, 2017
On Thursday I was quoted a little over 700 to replace each front strut assemblies on my vehicle. I made an appointment and upon arrival on Friday I immediately wanted to discuss and confirm the quote prior to leaving my vehicle. I was told the person that quoted me by phone erroneously entered the information resulting in a difference of approximately $400. I attempted to discuss the error to see what could be done to remedy the situation however I felt a huge sense distrust and decided to leave the store. Approximately 10-15 minutes after I left the store I was contacted by the gentleman assisting me stating he could do the repair for 866. Since I had already made transportation and work-related arrangements and I really needed the repair I decided to simply pay the difference. This experience really left me in a bad space with Firestone. The likelihood of me returning is very low. I am a long-term resident of Belmont and I thought this would be great alternative to going all the way to Charlotte to the dealership but that was not the case. I commend the gentleman for attempting to remedy the situation but unfortunately the damage was already done.
5/ 5stars
by  
on July 21, 2017
When you decide to visit Firestone in Belmont be sure and ask for Service Advisor Bradford. This girl is truly amazing when it comes to customer service. Although she appeared to be still New and possibly in training she acted like she had been there for years. She's Funny, has a great personality and is a pleasure to deal with.
5/ 5stars
by  
on May 24, 2017
Advisor got me in and out in a timely manner.
5/ 5stars
by  
on March 17, 2017
The service I received was above standard. I will recommend them to anyone who needs service. Randy was my tech and Lauren was my sales advisor. Both were​ knowledgeable and friendly.
5/ 5stars
by  
on September 7, 2016
Heather Brooks & Kyle Westrick, were excellent, attentive courteous and informative, great experience, will come back again and again.
1/ 5stars
by  
on September 5, 2016
If you need them in an emergency, don't bother. Even if it's simple. Need my tired checked for a leak and possibly changed. Shouldn't take no more than 30 minutes. However, Belmont, NC location can't fit me in today. Said to drop it off. I don't have a second car. Said they are booked on appointments tomorrow but to try to come as a walk in, no guarantees. Suggested I try Gastonia, further drive on possibly leaking tire. Not to mention, Gastonia is even more booked than Belmont. So I went to the Gastonia location today. Ironically there was no customers there, one car in the shop, and several guys standing around. Yet the guy on the phone told me they were booked for the next several days. Anyhow, they said the patch in my tire may have went bad and replaced. Here is my problem. I had a NEW SET of tires put on December 30th, 2013. I have not had a single problem with my tires since having the "NEW" set put on (until last night), therefore I have NOT had any patches put on or any work done to my tires. So tell me HOW I mysteriously have a patch on my "NEW" tire??? I called to make sure they had not put a patch on any of the times I brought it in for inspections and oil changes. They said they didn't put any patches on. And I have not taken my car anywhere else since December 2013. So again, tell me HOW my "NEW" tire has a patch on it??? Maybe because this place put a USED tire on my car when I PAID for a NEW tire!!! I guess that explains why this ONE tire has some dry rotting (according to the guy at the Gastonia location) and not my other 3 tires. When I called the Belmont location to inquire about this, they had NO explanation or resolution. Also, the 65,000 mile warranty that is on these new tires does NOT cover anything. They said I needed "road hazard" warranty for it to be covered. Guess what? I was never offered nor informed of this warranty when I got the new tires!!! USELESS warranty. I will NOT be returning the Firestone again!!!
5/ 5stars
by  
on July 17, 2016
Great communication during the process.
5/ 5stars
by  
on July 11, 2016
Heather was very helpful in my tires selection. Chad was very quick in replacing my tires.
5/ 5stars
by  
on June 9, 2016
Recently, my son in college needed an oil change and did not have the coupon with him to get the discount, but the service technician made it easy for him to come in without the coupon and was given the oil change, maintenance check and tire rotation with a discount. Exceeded my expectations!
3/ 5stars
by  
on June 8, 2016
Had I known you were having a money back sale on four tires I would have waited two days before I got mine $60.00 is money I could use. And some stuff was not tight enough. SOME nuts. I could turn very easy. While getting other stuff done like ball joints. I feel they should have been tighter.
3/ 5stars
by  
on May 22, 2016
I like the fact that I was in and out in a timely manner. The Sales Associate recognized that I wasn't feeling well and took my car right in.
4/ 5stars
by  
on April 28, 2016
5/ 5stars
by  
on November 3, 2015
I would not even consider ever taking my car to another place for service, because I rely completely on the excellent attitude and advice of Dane and JR to keep my automobiles in safe operation.
5/ 5stars
by  
on September 13, 2015
I always feel like a valued customer and don't ever worry about being taken advantage of.
5/ 5stars
by  
on August 8, 2015
Thought I needed a couple new tires, but they were not in a hurry to sell them to me even though another tire store insisted 2 weeks earlier that they were unsafe and needed to be replaced. They still have life left in them. The staff is incredibly friendly. This is my new favorite stop for both my car and my wife's car.
5/ 5stars
by  
on July 27, 2015
I can always rely on friendly and excellent service, and leave knowing this shop has the safety of my automobile's performance and care in mind.
5/ 5stars
by  
on June 27, 2015
Firestone in Belmont, NC is a wonderful place to do business with. The staff are very knowledgeable and super courteous. I would highly recommend them to anyone needing any type of automobile services done. Thank you for the great job.
5/ 5stars
by  
on June 18, 2015
Always a pleasure to visit!! Refer all my friends & family
5/ 5stars
by  
on June 17, 2015
I had gone to another establishment to get an oil change and the gentleman at the counter was so rude and not at all helpful, I still thanked him and walked out the door. I went to Firestone, I was immediately greeted and they were able to get my oil changed and do my homework using their Wi-Fi. I will travel for great customer service, I am so glad that I didn't have to go far. I must say this is the second great experience that I had. My first was just to get help with tire pressure, the attendant even gave me a gage to check my tires myself
5/ 5stars
by  
on June 10, 2015
The team at this location was professional and compassionate when I visited them on Monday. Unfortunately, my car was beyond repair, but they treated me with kindness and did not try to give me a run for my money, as some car shops have a reputation for doing. I had to purchase a new car, and will go back to this location many times over for all of my repair needs.
5/ 5stars
by  
on June 6, 2015
Great people! They did such a great job making sure I was up to date with all expectations and in the loop as they were working on my car! I'll continue to go to Firestone in Belmont!
5/ 5stars
by  
on May 26, 2015
I called 3-4 places about a 4 wheel brake pad replacement and turn rotors on my 06 Lexus IS. Between the rebates and specials they had going on, beat everyone elses price by $100-$200, and the price was exactly as they quoted, no hidden "add-ons"
5/ 5stars
by  
on April 8, 2015
Hands down this is the best place to fix all of your car's needs!
5/ 5stars
by  
on February 28, 2015
I went to Firestone for a new tire after mine had exploded on the road. Brad helped me and he was fantastic! He was personable, and kept me updated on the status of my car. I felt taken care of right away and was happy to drive away knowing and trusting my car was in great shape !!!!
4/ 5stars
by  
on February 26, 2015
I was impressed with service and friendliness of everyone I came in contact with. It was the first time I had used this location, but I will go back there.
2/ 5stars
by  
on February 13, 2015
When I first started going to the Belmont store. I was real impressed with JR. When he was not working . The other service advisors appeared as if they were out to get the customer. My car is in excellent condition because of Firestone. I came for an oil change and A/C check. I just wanted them to check for leaks belts etc. The serrvice advisor wanted to put oil cover gasket on my car and put some kind of bearing inside my A/C unit totalling around 900.00 dollars. He showed a real attituted when I declined his offer. Since that incident I refuse to come back to this location.
5/ 5stars
by  
on February 4, 2015
Have always had a good service experience at this store
5/ 5stars
by  
on February 4, 2015
Very friendly and thorough explanation of service performed
5/ 5stars
by  
on February 4, 2015
Every visit has been exceptional. Great service.... great team.
5/ 5stars
by  
on February 3, 2015
Belmont Firestone always provides outstanding service!! Both mys husband and myself have always had great service there! Dane and JR and the rest of the staff are very professional. We highly recommend them! Thank you for always treating us with the best care and service professionalism!
5/ 5stars
by  
on February 3, 2015
I purchased four new tires and had some other required work done. It was done in a timely manner and they are very professional. Had to return to have tires balanced again. They were courteous and fast!
5/ 5stars
by  
on February 2, 2015
Simply the best automotive service I've experienced.
2/ 5stars
by  
on February 2, 2015
I HAD MY OIL CHANGED IN 8-27-2014 I ALWAYS LOOK FOR A LOCATION I FEEL THAT WILL TAKE CARE OF MY TRUCK. FIRESTONE DID A COURTESY CHECK TO MAKE SURE EVERYTHING IS IN WORKING ORDER. OR SO THE PAPER WORK SAYS, I WENT TO GET INTO MY TRUCK AND THE BATTERY WAS DEAD. THE ACID WAS BUILD UP ON THE BATTERY SO BAD THAT I HAD TO TAKE MY TRUCK INTO A DIFFERENT AUTO SHOP TO HAVE IT CHECKED AND HAD TO HAVE THE BATTERY REPLACED. FIRESTONE I WANT TO TRUST THAT YOU DO WHAT IS SUPPOSED TO BE DONE. AND TAKE CARE OF MY TRUCK. TRUST IS THE BEST WAY TO KEEP A CUSTOMER COMING BACK.
5/ 5stars
by  
on February 2, 2015
They listened to my problem (others did not) and offered an affordable solution.
3/ 5stars
by  
on January 27, 2015
Staff is always professional and courteous. Store is clean and well kept. Vehicle is ready when indicated.
5/ 5stars
by  
on January 26, 2015
I had some work completed on my car December 6, 2014. They were very pleasant and answered all the questions that I had.
5/ 5stars
by  
on January 26, 2015
Everytime I go to this location I am always more than satisfied. Great team!!
4/ 5stars
by  
on January 24, 2015
Had an appointment and they got me in and out in a timely manner.
1/ 5stars
by  
on January 23, 2015
The employees are always nice and courteous , and the service given to me when I purchased my new tires , was excellent.

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