Firestone Complete Auto Care: Your Source For Tires And Repairs At 60 E Post Rd In White Plains

Welcome to Firestone Complete Auto Care at 60 E Post Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #347242 Managed by Nelson Delgado

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine oil level, wipers, the battery, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.0 of 5) - 37 Reviews
5/ 5stars
by  
on March 17, 2019
Outstanding in all respects. Great service, very caring, professional, and honest. Thanks Nelson and team for a great experience.
5/ 5stars
by  
on February 24, 2019
The absolute BEST service advisor Anthony. I could never go wrong going here
1/ 5stars
by  
on December 11, 2018
Everything was a horrible experience! Lack of communication! Lack of problem-solving, by management! Overall experience, horrible!
Responded on December 12, 2018
Hello Irrix. We are sorry to hear about the negative experience you had and we'd like to learn more about your visit. Please send us an email at socialcare@bfrc.com with the complete details of your experience, any related invoice numbers, the link to this review, and the best contact information for you. Thank you for reaching out to us at Firestone, we look forward to your email. ^Stefanie
Firestone Complete Auto Care - White Plains Management
5/ 5stars
by  
on November 5, 2018
I love this place. They have quick service, always courteous and professional. I have a fleet care and they have all my information saved unlike other places where I'm pulling out my fleet card and inconvenienced. I like that. Stop in and get serviced.
5/ 5stars
by  
on September 28, 2018
Excellent experience! Anthony was extremely helpful in choosing the correct tires for my Kia Forte! Which, I use for Uber and he gave me proper discount offered to Uber drivers (10% over store cost)... This allowed me to purchase the ROAD HAZARD WARRANTY (that covers any problems with the tire). Overall, I had pleasant experience and would recommend them to EVERYONE! Go there and ask for Anthony, tell him Chris Palmisano (Air Force Veteran) sent you!!!
1/ 5stars
by  
on August 6, 2018
The service was good, until I realized that night and the next day that my lug nuts on my rear passenger tire weren't tighten whatsoever. I'm doing 75 mph or so, up the Taconic Parkway and never knew I was in imminent danger testing my new tires. This has been a horrifying experience for me to know I was that close to dying or at the minimum, severe trauma and injury. This was my first visit to your facility and possibly the last. At 61 yrs old and as a former jet engine mechanic while servicing in the military, I've never made a rookie move like this working on my own vehicles throughout the years. this so unacceptable on so many levels, it's unconscionable. I have a video of my AAA service person tightening the lugs multiple times by hand before ever using the lug wrench.
4/ 5stars
by  
on July 15, 2018
Prices are a bit high.
5/ 5stars
by  
on May 29, 2017
This was no different than all the services on multiple vehicles over many years. Great service, great people and a great feeling of trust and satisfaction.
4/ 5stars
by  
on May 25, 2017
Brandon, my technician at the Clovis, California store did a wonderful job concerning his timeliness, courtesy and customer service. He made the experience a pleasant one and was outstanding in his skills and abilities!
5/ 5stars
by  
on November 29, 2016
Your manager, Daniel Rodriguez is the most professional guy I have ever come across. He greats you with a smile, prices are very good and the job was done very promptly. I had a right side axle replaced and the prices is MUCH less then going to Toyota. I'm a customer for life as I have been here before for tires/alignment prior.
5/ 5stars
by  
on November 20, 2016
This Firestone location is great! I made an appointment was in and out in no time. Everyone was extremely polite and friendly. Able to answer all my questions too.
2/ 5stars
by  
on August 8, 2016
I have front brakes installed from the Boston road shop, 2 weeks after brakes started to give me problems, I took the car to the shop on white plains to have them check. While there I was recommended to change a from rod. I approve the work they ordered the part more or less around 1:30pm nobody keep me informed of the progress on the repair and I end up living the shop at 6:45pm 15 minutes before closing. I don't have the option of return next day because they took the old part out . At the shop on Boston road will never ever return they lied about repairs that wasn't done and I have to spend almost 2 days going there to have the repairs complete after spending 1,357 dollars from 700 the bill started to increase by the minute and a job not well done.
5/ 5stars
by  
on June 12, 2016
Took my vehicle in early and work done wel and promptly. Gave me a written/paper quote for new tires. Very well run shop! Always a good experience over the past two years.
5/ 5stars
by  
on April 6, 2016
Excellent customer service, and they stand by their work, thank you from #oldsmithbarbershopllc
2/ 5stars
by  
on December 16, 2015
I selected a car battery online and made an appointment to have it installed. The online price of the battery was $99 plus $15 installation. The Firestone employee reviewed my order on his computer, comes back out with a battery and tells me the total cost is ~$165 (I can't remember the exact price but it was close to that). I showed him the online quote. He said the installation fee is correct but the battery was ~$150. I said the battery is $99. He said the $99 battery is not recommended for my car (I indicated online the make and model of my car plus I had researched the appropriate replacement battery for my car). I told him that I want the $99 battery and that I was intending to trade my car in next year and just needed to make it through the winter. His response was, "I hope you make it through the winter with that battery." Needless to say this was less than a positive experience. I will say that the battery was installed within the time promised. But I see no reason to return. My business would be better appreciated elsewhere.
1/ 5stars
by  
on December 9, 2015
A flat fix cost $20.59 and the flat tire light in dash is still on :( My tire valve caps swiped and replace with 4 that didn't match eachother.
5/ 5stars
by  
on November 18, 2015
I ordered tires on line from "Tire Rack" and chose Firestone for the install. I'm glad that I did. Even though I had an appointment for 11:00, I arrived at 10:30. They didn't start working on the car until 11:30. I was a little worried, however, the entire install including the alignment only too 1 1/2 hours. Not bad at all. James the technician was very thorough and professional. All in all, a very good experience!
5/ 5stars
by  
on November 10, 2015
I had new tires installed. Bought the Tires from Tire Rack. They were deliverd directly to this Firestone location and installed quickly and for the Tire Rack advertised prices.
5/ 5stars
by  
on November 9, 2015
well, I just bought a battery there, but the staff knew the technology and symptoms of low electron flow, and also helped me later to recover a part I'd left behind. no complaints at all on my end.. and the car works again.
5/ 5stars
by  
on November 2, 2015
I was very pleased with the service I received at Firestone. I went in to install a tire and ended up doing an oil change right on the spot. Very convenient and fast service.
5/ 5stars
by  
on October 25, 2015
Flexible schedule and reasonable price. I would definitely visit them again!
5/ 5stars
by  
on September 24, 2015
always honest and accommodating to the needs of my vehicles
5/ 5stars
by  
on August 19, 2015
Dave went above and beyond to explain what I needed and made me a happy customer.
1/ 5stars
by  
on June 29, 2015
First time visit and will be my last, ever. Scheduled an inspection for my vehicle through the website and was informed at the counter that there was no record of my appointment. I politely gave this guy my phone showing my email and confirmation number and all he could come up was with "We don't take inspection reservations online, come back tomorrow." It wasn't even close to closing time either. Um... are you kidding me?? This rep was beyond rude, had NO customer service skills at all and did not resolve this issue. Took my business elsewhere and I'm glad I did. If I was able to rate a ZERO, I would! Thanks for nothing!
5/ 5stars
by  
on June 18, 2015
Went to Firestone White Plains for a checkup and suspension work. Received excellent information with great follow-up. Was provided courteous service and great communication on the status of my vehicle.
5/ 5stars
by  
on May 30, 2015
I use Firestone for all my tire mounting & installation needs. They are prompt & offer expert tire service at reasonable rates. I have not used them for other types of service but they know tires!
4/ 5stars
by  
on May 25, 2015
Thank you for your service. Recommendation to management. More technicians on Sunday and Saturday. There should NOT be only 1 technician on a Saturday. There is only so much that can be achieved by 1 technician. If you want excellent customer service, then provide another technician to share the work. You are not saving money by utilizing 1 person. It is inefficient.
1/ 5stars
by  
on May 22, 2015
I had my oil change and free courtesy check done a week ago. The shop said I needed to change my brake fluid and fan belt right away..copper level was at 300. I told the shop manager I had the brakes flushed 7 months ago and the belt replaced recently. He said they were never done...I went to another shop for a second opinion and was told the the brake fluid and belt were fine. I was still suspicious and had my dealer look over the car once more, but found nothing. I don't think I'll be going back to Firestone anytime soon...
4/ 5stars
by  
on May 1, 2015
It took quite long, but they were friendly. If I could see whole process it would be better.
4/ 5stars
by  
on April 28, 2015
I am happy - nice and fast. Flat tire replaced quickly.
4/ 5stars
by  
on April 15, 2015
Wanted to replace 2 tires. The tires were first installed on the wrong wheels by mistake, but I was very pleased with how they handled the issue and resolved it.
5/ 5stars
by  
on February 25, 2015
They uncovered the real cause of my tire going flat, a cracked rim, and replaced it wit a new one at considerably less cost than the dealership.
4/ 5stars
by  
on February 2, 2015
Everyone was curious and on the ball. The group did an great job.
5/ 5stars
by  
on February 2, 2015
Had my 1st oil change at the White Plains location a couple of months ago. It was a great experience. The employees greeted me with a smile, the service was thorough with an unexpected free tire rotation. I would definitely return with all my car needs & recommend Firestone to everyone.
5/ 5stars
by  
on January 24, 2015
Glad I went--inquired about a service and learned I didn't need it. Time and money in my pocket. Staff is always courteous and helpful
5/ 5stars
by  
on January 24, 2015
Went in for tires and they took care of me fast .Very professional staff...
1/ 5stars
by  
on January 22, 2015
I regret that I ve purchased tire from here. Price was few bucks less than the other vendor. But its just pain in neck while comes to free rotation. Too busy to do a 10 min job. Two time called to make an appointment. No availability in tht day and next day. Made later an apponmnt online and when reach there, they asked me to wait for 2 hours because there are cars front of me. Didnt recognize the online appointmnt. So why there is online appointmnt. Previously received a quote to fix some front end problem. I later fix the car with same part number half the price from somewhere else. They are proffesional and know what they are doing or talking about. Nice clean space but very hard to get a service..

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