Car Repairs And Tires At 41 N Plank Rd From Your Newburgh Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 41 N Plank Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

41 N Plank Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #18163 Managed by Quinn Schneider

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, headlights, the battery, and more. Additionally, our team believes in delivering the best quality service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 60 Reviews
5/ 5stars
by  
on February 26, 2019
We took our Challenger to Firestone last year and a few days ago took our Impala in for tires.. Absolutely the best service around! From sales to the technicians they were a pleasure to deal with. We recommend them to everyone we know. Great prices, fast service what more could you want
5/ 5stars
by  
on January 26, 2019
5/ 5stars
by  
on January 7, 2019
The store Manger is a very super friendly man and always smiling when helping someone with there problems.
3/ 5stars
by  
on October 7, 2018
5/ 5stars
by  
on October 3, 2018
Servive was fast and excellent! And the staff really professional!!!
5/ 5stars
by  
on September 26, 2018
professional, helpful, courteous
4/ 5stars
by  
on April 1, 2018
Waa proud of time and quality of work preformed
4/ 5stars
by  
on March 11, 2018
been using for a while. courteous and professional. honest.
5/ 5stars
by  
on March 9, 2018
Great service friendly and professional
5/ 5stars
by  
on February 23, 2018
5/ 5stars
by  
on August 28, 2017
Quick and accurate service. Very please with advisor not trying to sell me the world.
5/ 5stars
by  
on August 4, 2017
4/ 5stars
by  
on July 9, 2017
First I scheduled the appointment and the polite, knowledge and first class treatment was even better whe I entered the shop. The team was great and they have just gained a regular customer.
1/ 5stars
by  
on June 23, 2017
sales agent refused to give an estimate on a light blub change price, and did not want to review brake light issue and told me to how to fix it my self. Also, I had an appointment and had to wait about an hour after my appointment time.
5/ 5stars
by  
on June 21, 2017
GREAT CUSTOMER SERVICE!!!!!
5/ 5stars
by  
on June 1, 2017
Very professional and efficient staff
5/ 5stars
by  
on March 19, 2017
5/ 5stars
by  
on March 4, 2017
4/ 5stars
by  
on February 13, 2017
My experience was ok. I answered your survey, but I was not offered any free checks. I have a lifetime wheel alignment that I requested to be done. I've noticed recently some of my tires look low and probably need some air. This was not offered at your service station. I am still receiving promotions that don't my correct name on them. This is my 3rd notice to you about this. I've been going to your Newburgh service center for more than 15 years. And I'm applaud that you would get me get mixed up with another similar sounding individual
5/ 5stars
by  
on February 12, 2017
Walked in and within 25 mins I was out on my way to work! Great Service
5/ 5stars
by  
on February 2, 2017
So far the service provided at Firestone has been top notch and they beat the prices of every other place that I called for 4 new tires that my mini van needed!
5/ 5stars
by  
on January 24, 2017
Came in for a tire rotation. Rich was very professional and made sure I was seen right away. The whole process was very smooth and easy and I would definitely come back for any other automotive needs
5/ 5stars
on December 26, 2016
4/ 5stars
by  
on November 16, 2016
5 new tires put on my mini van! They beat the prices of so many places that I called. Excellent service and treatment although the waiting area needs nicer sanitary furniture (that's why I can't do 5 stars) very unsanitary! Installed a new rear blinker bulb next visit, so quick, courteous and reasonable priced! The guys here are so sweet as well!
5/ 5stars
by  
on July 25, 2016
Great group! Good service and timely with customer service excellance.
5/ 5stars
by  
on July 17, 2016
I always receive great service and pricing from Firestone Newburgh. I am a relatively new customer and with each visit the staff/technicians at this branch have exceeded my expectations. I am now making Firestone Newburgh my first choice when buying tires or seeking general repairs like brakes.
5/ 5stars
by  
on March 21, 2016
It was a great experience. The technicians and sales advisors are friendly, very smart and honest. My car is running much better now because of them! PS: I took the time to complete the survey to enter a chance to win $500. I however put the wrong cell # at the end of the survey. My cell # is 845-764-3227 not 3337. I hope someone can get back to me on this issue which was my mistake.
5/ 5stars
by  
on March 21, 2016
5/ 5stars
by  
on March 12, 2016
After I hit a pot hole and got a flat tire a friend of mine recommended Firestone. She swears by the professionalism of The sales team. So I took her word for it. They did not try to up sell me. No need for this and that but did tell me to keep an eye on my brakes which I already knew would soon need attention. I am extremely satisfied with my overall experience.
5/ 5stars
by  
on December 25, 2015
He squeezed me in on short notice !!! Thank you !!!
5/ 5stars
by  
on November 23, 2015
Never have a problem scheduling an appointment last minute.
4/ 5stars
by  
on November 6, 2015
Fast and friendly, pleasant very happy with service and price.
5/ 5stars
by  
on October 13, 2015
I used them about 2 weeks ago and they were friendly and did the job quickly.
5/ 5stars
by  
on October 11, 2015
They fit me in for an oil change when they were busy. They finished more quickly than they estimated.
5/ 5stars
by  
on October 9, 2015
Got my tires on short notice and had them installed thanks .
2/ 5stars
by  
on October 6, 2015
I had to take off work to come and take care of my wife sitting there. i spoke with day manager and set up appointment. i told him i was sending my wife with my firestone card and my license to get our mercedes new tires. he said no problem. but then my wife called me at work and told me they wouldnt let her pay and wouldnt give her the car back. i had to lose money to leave my job to come to newburgh firestone to have my wife hand me my cards and i handed them to the guy??? i asked the guy a question and he told me to hold on so he could get my receipt, then 30 seconds later he handed me the papers and he said your all set have a good night.... i said what about my question? he said, "what question"... unbelievable! Also i was told that i would receive $140 rebate card for using my card for the first time. i was walking away and was looking for something on the papers to that effect... there was nothing. so i turned around and asked him about it...he said oh, use this and handed me a coupon from a book. so glad i thought about it or i would have had to drive back again! on the coupon it only says $70 ??? but i sent in all the info anyway to see if they are any better at taking care of me than the shop. this is strike 2 for this shop.... im almost done with you. and my family and friends also! so lets see, i lost time,money and effort on this one...whats next? Franklyn Russell
5/ 5stars
by  
on October 1, 2015
Needed tires for a long trip. Got them put on in a timely manner and they were on sale...good day.
5/ 5stars
by  
on September 28, 2015
Chris was an exceptional Rep for Firestone. He took his time to help me find good tires to fit my SUV within my budget making it affordable to buy all 4 (set) of tires.
3/ 5stars
by  
on September 24, 2015
I had 2 front tires put on and an alignment.The young guy that took care of us.Us meaning myself and my disabled war veteran brother that was paying for this service.My brother tried to joke with the guy and be friendly but the cashier didn't crack a smile. No customer service at all.Then the wait was 3 hours plus.It seemed like he didn't want us to get the service done. He didn't say something like we'll try to make it happen sooner or we are short a mechanic today..He just was like you want it done today you will have a long wait attitude! We had the work done and sat outside for a family member to pick us up because the atmosphere inside was not welcoming. Driving by the garage 3-4 car bays were empty.
5/ 5stars
by  
on September 14, 2015
My van broke down in New York, 65 miles away from my destination after driving nearly 1800 miles from Colorado. It was a Saturday and the Firestone team got my vehicle in and fixed within three hours. Cost was what I expected and the guys let me bring my two dogs into the lobby so we didn't have to wait outside in the rain. Thank you!
4/ 5stars
by  
on September 14, 2015
Every car in our family (5) is taken to Firestone and there is a good reason for that, SATISFACTION.
4/ 5stars
by  
on September 12, 2015
I was very pleased with the tires for my pickup and the service
5/ 5stars
by  
on September 4, 2015
This Firestone Auto Care is the Best! I have been a customer at Firestone Newburgh for about 12 years. Having my 2007 Volkswagon Passat, as well as my husband's vehicle serviced here. The staff at this location go beyond the phrase, good customer service. Always going the extra mile to make sure my car was serviced completely, and promptly, and doing so with care. They worked on getting the job done in the time frame I was looking for. If I didn't understand or needed some thing double checked the technician who worked on my car would come out and explain. I recently moved and will miss having the Newburgh Firestone to go to. I will miss Louis, Anthony and Chris, as well as the technicians I don;t know by name for taking care of whatever was needed to keep my car in good shape. Thank you
4/ 5stars
by  
on June 24, 2015
Very good service with a professional staff. im a happy customer.
4/ 5stars
by  
on June 16, 2015
Service was great....everything was done on time..
5/ 5stars
by  
on June 13, 2015
Had a time limit for the work. They responded admirally.
5/ 5stars
by  
on May 15, 2015
on May 12 I took my car because of a horrible noise it was making. One of the mechanics,Carlos jumped in my car and within 50 yards of driving he knew exactly what the problem. The store manager Quinn was exceptional and was a tremendous help.I took my car back in on May 13 and my repairs were done in a timely fashion.Having car repairs done is never a fun thing but when you deal with a great staff like they have at this location it helps ease the pain.
5/ 5stars
by  
on May 13, 2015
Appreciated the courtesy and professionalism of the center.
5/ 5stars
by  
on April 17, 2015
Friendly,knowledgeable,fast, service. Thats why i keep coming back. Once you find what works you stick with it.
5/ 5stars
by  
on February 28, 2015
The guys behind the counter are great. They know cars and know what you need, not just trying to push extras.
5/ 5stars
by  
on February 26, 2015
Great service and prices for my car! High quality services.
5/ 5stars
by  
on February 8, 2015
Employees were friendly helpful and trustworthy. Repaired an existing problem in the vehicle quick.
5/ 5stars
by  
on February 4, 2015
The staff was helpful and where as friendly as possible.
4/ 5stars
by  
on February 2, 2015
Very customer friendly, willingly to work with customer. Please lower the prices,economy hasn,t completely recovered.
5/ 5stars
by  
on January 26, 2015
This was a very quick and knowledgable visit. Never had a problem with them and they maintain professionalism so I know what to expect every visit, my standards are high, and I've never been disappointed yet!!
1/ 5stars
by  
on January 25, 2015
I have used your auto care center for the last four years and have always found your service to be very good. Your employees where honest, and the repairs where always done well. But as of the last change of management , I see a big difference in the quality and honesty of your employees. I have been lied to about what was wrong with my vehicle, lied to about work reformed on my vehicle and had to return to the shop to have work done that I was assured was already reformed. I now have no confidence in my local Firestone center and will not return . Your new management team is ruining your impeccable reputation . Signed Diappointed
4/ 5stars
by  
on January 25, 2015
My last service was fast, professional, and courteous.
5/ 5stars
by  
on January 25, 2015
been using using firestone for 30 yrs just great they never tell you you need something right now it can wait next time you are in
5/ 5stars
by  
on January 25, 2015
We have been using Firestone for many years, time and time again the professional staff offer fair, honest services at a reasonable price.
5/ 5stars
by  
on January 24, 2015
I used the service everytime our cars need tires or service thanks

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