Car Repairs And Tires At 700 Patchogue Yaphank Rd #70 From Your Medford Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 700 Patchogue Yaphank Rd #70 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

700 Patchogue Yaphank Rd #70
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #25127 Managed by Alexander Beck

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, suspension, belts, and more. Plus, we're committed to offering the most consistent service on the market, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (631) 618-0721.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 45 Reviews
5/ 5stars
by  
on March 5, 2019
4/ 5stars
by  
on March 3, 2019
Needed tires, called store and spoke with a sales advisor. Asked if the service could be performed same day was advised yes approx 1-1/2 wait. Also added an oil change. This is where the four rather than five stars comes in: 1) I mentioned I thought I might need a tire pressure monitor sensor, the sales advisor inquired further and based on our conversation didn’t believe I did. Turns out I do but I can exactly fault him for that because I realise it’s not possible to know for sure before a proper diagnostic assessment. 2) While in the waiting area I remembered my truck takes only full synthetic oil and quickly got the sales advisors attention to inform him and I said I’m sure that will change the price. Obviously it did and to that end I opted to just do the oil change myself. This is where I deduct half a star on their part, while I know that there is a difference especially in my higher mileage truck, some folks don’t and I feel to properly quote a client it needs to at least be asked and perhaps quoted both ways for people who may not know. I feel a better way of handling that situation would have been for the sales advisor to eat the cost difference and have made a loyal and happy customer. 3) Other half star, while I know more than most people when it comes to automotive repair and maintenance I don’t believe it’s fair to advise clients based on slightly, what I would call over exaggerated claims. While I won’t elaborate further I feel I heard something presented to a client that was not consider to be completely factual. Nevertheless the client seemed satisfied with the solution presented. Obviously these companies are in business to make money however to the right ears it’s claims like the one I had heard which give reputable mechanics tarnished names. Overall I am satisfied with my experience. But truth be told I could gone into that shop, dismounted, remounted, balanced and installed those tire myself in probably under an hour. I will also note that the sales advisors that took car of me what not the one I overheard making what,again I would consider the wrong advice. The gentleman that took care of me was helpful and polite both in person and on the phone. One last thing I will note and this is meant directly for the corporate brand rather than the branch I was because I have an understanding of how these things work. Your store credit card is a line of credit. Period, end of sentence. Just because it is only used in firestone doesn’t lessen the process or affect of someone’s credit score or report. The idea of these cards is to intice customer and brand loyalty and it is incentivised for the employees and management to open them. Nevertheless, prospective clients should be told the truth, focusing on the interest free promotional periods and rebate programs associated with having the card. Having one myself gained me access to an extra 60$ in rebates I wouldn’t have gotten otherwise.
4/ 5stars
by  
on November 24, 2018
I just completed the survey on Invoice # 249891, I forgot to add the guys are always great there, I like them and am always satisfied with the work, My only beef is the pricing sometimes, nothing else.
5/ 5stars
by  
on August 27, 2018
5/ 5stars
by  
on December 7, 2017
They always exceed my expectations at this location. They are friendly and helpful and I've been going here for years. I find their advice reliable and their service thorough.
5/ 5stars
by  
on September 19, 2017
Always pleasant coming here. The staff is very friendly and honest. I trust their recommendations and feel like they are looking out for my car's best interest while not taking advantage of my lack of automotive knowledge . I highly recommend this facility.
5/ 5stars
by  
on August 19, 2017
This location has always been my first choice for my car repair and maintanence needs. I always refer people to go there as well.
5/ 5stars
by  
on June 1, 2017
Everything was completed in a timely manner. The workers are very friendly and give good advise about taking care of my car.
2/ 5stars
by  
on March 14, 2016
5/ 5stars
by  
on November 13, 2015
I had very good service and quite fast service. Very satisfied
5/ 5stars
by  
on October 31, 2015
I've been taking my car to Firestone the Service is really great! Everyone is great! Really great job on inspections
5/ 5stars
by  
on October 13, 2015
I've been going here for years. Every one is alway helpful and knowledgeable. Today I had 4 tires ordered to a different location by mistake. The guys here said it was no problem, went to the other location and picked them up, and quickly and perfectly installed them for me.
4/ 5stars
by  
on September 18, 2015
Bought four tires and had them mounted and balanced. Also had an alignment done. Guys worked hard and did a awesome job. Left for a 700 mile round trip vacation the next day and the car drove beautifully the whole trip.
5/ 5stars
by  
on May 30, 2015
great location, fast friendly service. I will be back for sure.
4/ 5stars
by  
on May 10, 2015
Went in for my allignment knowing there was a small problem in the front suspension. I asked the manager to have them take an extra look and make sure over tho g was tight, I was experiencing what they call the death wobble. After the allignment the manager said there's nothing loose. I got home to see that the track bar bushings were so loose that I could move it by hand. Also there is a bad cv joint, upper control arm bushing is completely worn... not a big deal this is my responsibility to fix, not firestone but manager had told me everything is tight.... obviously they did not check.....
4/ 5stars
by  
on April 18, 2015
I was surprised at how efficient and fast my car was repaired with a couple of hours.
5/ 5stars
by  
on April 17, 2015
I use this center for both of my cars. Always great car service, great customer service. I feel that I can leave knowing that my cars are safe after being serviced.
5/ 5stars
by  
on April 10, 2015
So happy with the oil change I always keep coming back. Scott, You are awesome!
5/ 5stars
by  
on February 27, 2015
Have used for about 5 years now and have found management friendly and service reliable. Professional. Clean environment for a shop.
5/ 5stars
by  
on February 25, 2015
Don is an absolute professional .Have been doing business with his shop over 13 years.
5/ 5stars
by  
on February 8, 2015
I've been going to the Medford, NY firestone for 20 years. They use experienced technicians, are courteous, and give you an authorized dealership experience for half the price. I highly recommend these guys. My only suggestion is if you need service, call the day ahead and make an appointment. The secret is out that these guys are good and don't try to rip you off, hence, they're often busy and generally not a "walk-in" shop. However, if you make an appointment the day before, they'll have you in and out of there in no time.
4/ 5stars
by  
on February 8, 2015
Whenever I bring my cars whether for service or tires the service is top notch. They do the work they say and it's done timely.
5/ 5stars
by  
on February 6, 2015
Service gets done quickly and accurately. Brian and Mike are very friendly, kind, and understanding.
5/ 5stars
by  
on February 6, 2015
Firestone is right near my house. I went in the other night to get windshield wiper blades and they put them on my car for me. This is not the first time they've done that. I was in an out in 15 minutes. They are honest and dependable. I feel comfortable going there and not being told that I need parts that I don't actually need. I find it hard to find an honest repair shop.
5/ 5stars
by  
on February 3, 2015
I have oil changes and inspections done there and have always had a pleasurable experience
2/ 5stars
by  
on February 3, 2015
Been a long time customer. However, the past 3 visits to service my vehicles has been a disappointment! I have a lot of confidence in Don Sheenan over the years, but I think the shop is not being properly managed. It's a shame since I have recommended them to family and friends for years....Unfortunately, I cannot do that anymore.
5/ 5stars
by  
on February 3, 2015
Don, Mike, and Bill are cordial and prompt. They are also very knowledgeable. The work is done well and on time.
4/ 5stars
by  
on February 3, 2015
I came in during a snow storm with a major mechanical problem. Mike handled my car at once, diagnosed the problem, and had it fixed in g here hours.
5/ 5stars
by  
on February 2, 2015
I have gone to this location for years and the service is great. They are honest on what needs to be done on my vehicle and it gets done promptly. You never have to wait a long time for anything done unless they tell you.
4/ 5stars
by  
on February 2, 2015
I have used this firestone since moving to the area 5 years ago. No regrets!
5/ 5stars
by  
on February 2, 2015
Very happy with the service. Been there a few times.
5/ 5stars
by  
on January 29, 2015
At one time I had one company and three personal vehicles service at this Firestone. I never had any problems and the service was always friendly and on time
5/ 5stars
by  
on January 27, 2015
Most professional and honest service around. Always quick
5/ 5stars
by  
on January 26, 2015
Been coming here for about 10 years. They are reasonable, honest and they do it right the first time. They have great hours too and are open on weekends.
5/ 5stars
by  
on January 25, 2015
Whenever I have gotten my jeep serviced, it has been quick, no hassles, and very professional.
5/ 5stars
by  
on January 25, 2015
Extremely professional family orientated dealership,kind and caring service.
5/ 5stars
by  
on January 25, 2015
Whenever I go to the Medford Firestone, I am confident that my car is in good hands - always satisfied with the service done correctly the first time and really not that long a wait when an appointment is made.
5/ 5stars
by  
on January 25, 2015
This visit was fantastic. I had an appointment. They took my car in and performed the service quickly. I was in and out. Thanks for the great job.
5/ 5stars
by  
on January 24, 2015
Firestone (Medford) headed by Don Sheehan has serviced my family's cars for years. The mechanics are excellent and the entire staff can be trusted to give you the proper service that your auto requires. Don't hesitate to bring your car to them. You'll be in good hands
1/ 5stars
by  
on January 24, 2015
I had brought my car in due to a noise that I was hearing - I was told that they did not hear the noise and that they could not find anything wrong with the car (charged me an enormous amount of money to just look at the car) and then less than a week later I was sitting on the sitting of the road broken down at night with a child in my car. The time was not taken that should have been, if they had really looked at my car the problem could have been fixed beforehand. Very, very disappointed and would not go back.
5/ 5stars
by  
on January 24, 2015
Whenever I need their help or service, they're always ready to help me
4/ 5stars
by  
on January 24, 2015
I stopped in to ask about tire sales for my Subaru SUV. Scott looked up the size and found some options. Since I have two Champion HR's with few miles on them and would be replacing the two older tires, he recommended two new one HR's. As an alternative, I could upgrade to Affinity's with a longer warranty. The least cost option would be Primewell Valera Touring tires (on sale). Scott said that Subaru recommends changing all four tires at the same time, so I will wait until my NYS inspection is due in two months. I just hope the HR's are on sale then. The other managers, Mike, Bill, and Don, are all very helpful, and it is a pleasure to have my cars worked on at this shop.
5/ 5stars
by  
on January 23, 2015
I have used this shop for many years. Don, Mike, and the staff are all great. Although all the techs are good, I especially recommend Charlie. I will always feel confident using this Firestone. Always honest and fair.
5/ 5stars
by  
on January 23, 2015
I used them this past week. Prompt and accommodating.
5/ 5stars
by  
on January 22, 2015
I started using Firestone years ago when Michael was in Lake Grove and we both moved out East - still take my car to Firestone as the service is Excellent, as I said above friendly and helpful personnel and I know that I am dealing with an honest company that does not take advantage of females as I have experienced in the past.

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