Car Repairs And Tires At 3300 Chambers Rd Ste 5151 From Your Horseheads Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 3300 Chambers Rd Ste 5151 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3300 Chambers Rd Ste 5151
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #646083 Managed by Chris O'connor

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll check fluid levels, steering, hoses, and more. Additionally, our team believes in giving you the best service possible, at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

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We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 54 Reviews
5/ 5stars
by  
on January 26, 2019
Fantastic customer service! Recommended quality durable tires for my daily 4 hour commute. I trust these guys and they treat woman with respect by educating them. Keep up the great work guys!!
4/ 5stars
by  
on August 16, 2018
Great service. But please don't have Fox News on the TV!!
5/ 5stars
by  
on December 31, 2017
5/ 5stars
on July 26, 2017
5/ 5stars
by  
on June 30, 2017
Couldn't have been better!! Not that I would want something to happen to my vehicle, but if it did I would go back in a heartbeat! Such friendly and great people to deal with.
5/ 5stars
by  
on March 8, 2017
The firestone at the location in horseheads has earned a new customer. Out of ten stars, they have earned at least 15. The people here took the time to share with me the pros and cons of each perspective tire I could buy as well as the services I might get. I would recommend this store and their services to anyone who might need work done on their vehicles.
5/ 5stars
by  
on January 30, 2017
5/ 5stars
by  
on January 24, 2017
The sales rep, Kenn Miller, was both extremely friendly and helpful. I'm more than happy with my service and will be back in the future.
5/ 5stars
by  
on January 18, 2017
10/10 service
5/ 5stars
by  
on December 2, 2016
I needed winter tires and was very pleased with the friendly service, quality of work and friendliness of all employees. Will be going back if I have any more car care needs
5/ 5stars
by  
on November 11, 2016
Had service performed on Halloween-Oct 31,2016--Spooky. Was well taken care of by a man named Lawrence who without hesitation was friendly, knowledgeable, courteous, AND a pleasure to work with. In turn, the service tech who did my repairs, a Mr. Dan Kelly did a one visit, well-done job...as has ALWAYS been the case at this particular Franchise---even with Mr. Steve Brauchle away on vacation. So this tells you the TRUST I have in this particular business. Without a doubt an honest-fair-AND TRUSTWORTHY Auto Care Center that I have referred many customers to because of the manner in which they do business....and that's after they told me I would need a new battery because mine tested "WEAK"...And yes I trust this as they are that honest!! So THANK YOU FIRESTONE for Lawrence, Mr. Kelly, and of course Mr. Brauchle (last name spelling may be wrong...but the MAN ISN'T!!!
5/ 5stars
by  
on November 1, 2016
My vehicle was making squeaking and grinding sounds coming off of a hill so I was concerned about my breaks and, after having a bad experience elsewhere, the guys at Firestone, once again, saved the day and came to the rescue. The guys that work there really know their stuff AND they care about the vehicles they work on and they care about their clients/customers. I am a repeat customer and I have brought other family members there to have work done. I highly recommend getting your vehicle serviced at Firestone!
5/ 5stars
by  
on September 16, 2016
I came in on a Thursday afternoon for an oil change and they completed it very quickly. One of the wheels needed a new lug nut and they replaced it with no extra charge. They are a few dollars more than some others around the area, but at least I am confident they will do the job right.
5/ 5stars
by  
on August 1, 2016
The crew at Horseheads Firestone are very knowledgeable and professional and will get you back up and running. They worked overtime on my Jeep to get me up and running again as I had a very important business meetings the next day. I will recommend Chris S. and his team of associates to anyone.
5/ 5stars
on July 23, 2016
1/ 5stars
on April 23, 2016
5/ 5stars
by  
on December 10, 2015
Easy scheduling, fast service, and inexpensive. Perfect!!
5/ 5stars
by  
on December 2, 2015
I was able to schedule an appointment for snow tires at the time of my choice and the guys were very flexible when I decided to add an oil change just a few days before. While on site, the representatives are professional, helpful, and make it special by calling me by name.
5/ 5stars
by  
on November 27, 2015
Bob has taken care of me for over 25-years. He is retiring and I will miss him. Steve and his technical knowledge plus always being very helpful is very appreciated, I am glad he is not retiring.
5/ 5stars
by  
on October 6, 2015
I was there today, and as a woman I didn't feel at all taken advantage of, or talked down to. I will always return to my local Firestone, and I hope others visit it as well.
5/ 5stars
by  
on October 3, 2015
I have been there multiple times and they do an excellent job at explaining thoroughly all they do.
5/ 5stars
by  
on September 30, 2015
Just a quick review to say I've always been treated professionally when I visit this Firestone. Very friendly and they help you understand your service repair or work that is recommended. Convey an honest feeling to me.
5/ 5stars
by  
on September 24, 2015
I WENT IN BECAUSE I THOUGHT I HAD A WHEEL OUT OF BALANCE. TURNS OUT I HAD BROKEN BELTS IN TWO TIRES. BOB P GAVE ME A GREAT PRICE QUOTE TO REPLACE 4 TIRES (MY REQUEST) THAT I NORMALLY WOULD HAVE JUMPED ON. THIS MAY SOUND STRANGE, BUT THE PRICE SEEMED TOO LOW! WHEN I EXPLAINED THAT I DRIVE FOR A LIVING AND AVERAGE 17K MILES A YEAR HE RECOMMENDED THE FIRESTONE "DESTINATION." I HAVE TAUGHT ALL MY KIDS THAT GOOD TIRES WILL SAVE YOUR LIFE. AND SO FAR, THESE ARE THE BEST TIRES I HAVE EVER HAD ON MY 2005 GMC SIERRA. I DO NOT NORMALLY WRITE REVIEWS (GOOD OR BAD), BUT THIS IS THE 3RD TIME THE TEAM AT FIRESTONE HORSEHEADS HAS MORE THAN SATISFIED ME, AND THEY DESERVE THE CREDIT!!!
5/ 5stars
by  
on August 17, 2015
My car broke down on Rt 86E, 190 miles from my home, traveling solo. It was towed to Firestone at 3pm (Thx to The Tow Line, LLC, and to State Trooper Carson for being so awesome.) The Firestone staff was great, they assessed the issue within minutes and got to work immediately, and I was back on the road by 4:45pm, having a major repair done. What could have been an awful experience for me turned out to be quite pleasant considering the circumstances. They were concerned and reassuring, which not typical of past service I have received elsewhere. Just wanted to say thanks to everyone who helped me get back on my way home to my 4 year-old daughter!
5/ 5stars
by  
on August 6, 2015
I went in for an inspection and oil change. The mechanic came out and told me that my rear brakes were getting low and to keep an eye on them. He was very nice about it and didn't pressure me into getting them right then and there!
5/ 5stars
by  
on August 1, 2015
Have been doing business with them for 5 yrs, never disappointed or felt they were only after money
4/ 5stars
by  
on July 9, 2015
Went for a general oil change and tire rotation service. Brakes light use to turn ON sometimes and grinding sound during rotating right. Brakes issue is resolved and replaced front upper ARM. They provided free wheel alignment with this service. Staff is very nice. Good work team.
2/ 5stars
by  
on July 7, 2015
I went to have new tires put on my jeep. I got s call after the tires were on that the car would need another $800 in work or the tires would get worn very quickly. My car had 92,000+ miles and was an '07. Had I known it needed that much work (it also had a transmission issue that had been discussed previously) I wouldn't have gotten new tires. I went from the repair shop to a dealership and traded my car in. I'm now out $550 after paying for the new tires and then trading it in. I wish they would've looked it over before putting the tires on and wasting all that money
5/ 5stars
by  
on July 4, 2015
I needed to get my car inspected, and my technician showed me exactly what I needed fixed before helping me with pricing. These guys are professional and efficient, and I'll be going back for future maintenance!
5/ 5stars
by  
on April 27, 2015
Time and time again we trust what we've come to find as honest, truthful, prompt, caring, and DONE RIGHT or they'll fix it with no hassles. This is a clean, well-run franchise in comparison to some of those "other" chains we've dealt with and they tell you up front what is needed and don't find things that are unexpected or not really needed. We have come to trust them and that means something these days!!!
5/ 5stars
by  
on April 27, 2015
I was treated like royalty! The staff took great care of my Scion and of me! Thank You!
1/ 5stars
by  
on April 23, 2015
I used them ~ two weeks ago for AC service. They did not get the right parts they ordered. They re-ordered the parts and they were supposed to called me last week Wednesday but I have not hear back from them about the status of the part or when to come in for the AC service to date (almost two weeks now).
4/ 5stars
by  
on April 18, 2015
Very good services, the technicians took time to review the battery and other equipment in addition for the oil change. I would recommend it!
5/ 5stars
by  
on April 17, 2015
I use them to get my vehicles worked on and inspected.
5/ 5stars
by  
on April 17, 2015
I was traveling from upstate dowLino Long Island when my maintenance required light came on. Nit wanting tie take any chances I pulled off the next exit and came across your Firestone Car Care Center and was thrilled. The service was amazing and quick! I was back on the road in no time at all! Thank you solo much!
5/ 5stars
by  
on April 17, 2015
ok good job by all and let know if i need more let you know
1/ 5stars
by  
on February 28, 2015
I purchased my tires at Firestone and have been bringing my truck in for oil change and tire rotation the past two years. Been good and fair service. Two months ago I did the same and asked for brake-squeal to be checked. Prognosis was to do some "shaving/cleaning" work on rotors, I agreed to the service. Picked-up truck, applied brakes, heard squeal. Called back to Firestone, informing of continued break-squeal, was told to return for Technician to take another look; I did so, left the truck, received a call in a couple of hours stating the brake pads need to be replaced; I agreed to service based on technical advice. Pick up the truck drive back to work, apply break and hear squeal. Was told to give it a few days for the pads to become acquainted to the rotors. After a week, I called back as the break squeal persists. Was told to bring truck back again, for technician to take a look. I question whether any of the work was done: oil change, tire rotation, break/rotor work. I have a lack of trust and confidence at this time. I have not had time to bring my truck back for a third time, due to work constraints. Still driving around, after $200.00 + dollars of break work, with the break squeal. Was my oil even changed? Were the tires even rotated?
4/ 5stars
by  
on February 27, 2015
We have been going to the Horseheads Firestone for service and tires for the past 15 years, I have found the men there to be very professional and accommodating. They are quick to answer any questions we may have and keep our vehicles in tip top shape. As our children have grown our fleet of cars has grown, and all of them are maintained by the good folks at Firestone.
5/ 5stars
by  
on February 27, 2015
The crew at the Horseheads, NY store are very professional. Thank for a job well done
5/ 5stars
by  
on February 26, 2015
Always great service, fair prices, and good work on both of our cars!
4/ 5stars
by  
on February 4, 2015
Horseheads Firestone most honest I have done business with.
5/ 5stars
by  
on February 3, 2015
I have been taking my vehicles to Firestone Arnot Mall since the mid 80's. I am greeted by my first name, waited on promptly, and my vehicle's service is completed as required. My wife's car broke down on a weekend six months ago and they had it repaired by Monday, whcih was short notice and no appointment. My son just came up from Rhode Island this past weekend, went to Firestone and outfitted his car with new tires, servicce was great. Bob P. is a great team leader at this store.
5/ 5stars
by  
on February 2, 2015
Fantastic job on service and explanations of what is needed and to be done.
4/ 5stars
by  
on January 28, 2015
Got an oil change and inspection quickly as it was overdue.
5/ 5stars
by  
on January 28, 2015
I rely on Firestone for my vehicles preventative maintenance! The help staff alerted me that during my oil change the passenger windshield wiper needed replacement and thanks to them I am not risking poor visibility or scratching my windshield. We also use Firestone for our work vehicles. Thank you guys for your great work we appreciate it!!!
5/ 5stars
by  
on January 25, 2015
I've gone to them for over ten years and I continue to trust them with my vehicles
5/ 5stars
by  
on January 24, 2015
Ryan does timely reliable work and the desk helpers are always polite and friendley
5/ 5stars
by  
on January 24, 2015
Great service tires work great no problems all good
2/ 5stars
by  
on January 24, 2015
The last two oil changes I HAVE HAD MY FILTER WAS OVER TORCHED. I WILL NOT GET THEM CHANGED THERE AGAIN. I ALSO HAVE CALLED TO GET VAN IN WHEN IT BECAME BROKE AND WAS TOLD IT WOULD BE NEXT WEEK.
5/ 5stars
by  
on January 23, 2015
Good work for the job done as a spring needed to be put on the back of the truck
5/ 5stars
by  
on January 23, 2015
Steve, as always, was very friendly and helpful. Ready when promised.
5/ 5stars
by  
on January 23, 2015
I have four vehicles that Firestone services. Every time I enter the service center I am greeted with a smile and they know my name. Service is quick and inexpensive; they let me know if there are problems with my vehicle that will need service soon and provide a quote for the repair.
5/ 5stars
by  
on January 22, 2015
I always have a great experience.!!! I wouldn't go any where else
5/ 5stars
by  
on January 22, 2015
No matter what the problem they will find a cure ! Give great advice and have very qualified mechanics ! They are people that care about good service and how a customer should be treated ! I am VERY Satisfied and that's why I have been going there for so long !

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