Car Repairs And Tires At 3540 Boston Rd From Your Bronx Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 3540 Boston Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3540 Boston Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #19763 Managed by Andres Arcentales

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check lights, suspension, belts, and more. Additionally, we're devoted to providing the best auto repair possible at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 51 Reviews
5/ 5stars
by  
on February 21, 2019
The sale agent was prompt, courteous, and got out in a very reasonable time. Thanks
4/ 5stars
by  
on December 9, 2018
courteous and professional.
1/ 5stars
by  
on October 17, 2018
The team at Firestone was exceptional in their courtesy, customer service and knowledge. The most significant downfall of my visit, which forced me to choose another company (Mavis), for my automotive needs, was the prices at Firestone. Firestone offered me less for more! Mavis offered exceptional service, knowledge and extraordinary customer service satisfaction and was more reasonable in their prices than Firestone. I paid Mavis LESS than I would have at Firestone, and received much MORE. My brake pads & rotors (all four) were replaced, plus my tires (all four), were aligned & I got a complete oil flush & change, for less than the quote I received at Firestone for new brake pads & rotors, ONLY. When I went to my Mini Cooper dealership, after the services I received at Mavis, to ensure that my car had been serviced properly, they were impressed with the exceptional manner in which my Mini Cooper Countryman had been serviced. Because of Mavis' reasonable prices, knowledge & exceptional customer service, I will continue to bring my car to Mavis for my automotive needs. Firestone's unreasonable prices forced me to seek assistance from Mavis for my automotive needs, despite the Firestone team's professionalism & exceptional customer service. Firestone didn't even offer a free diagnostic, which I received from Mavis & would have received from Meineke! Firestone MUST rethink their pricing practices, if they wish to retain a faithful customer base. For over ten years, when I owned another vehicle, I always counted on Firestone for my automotive needs but, because of the unreasonable price quote I received at Firestone, including a diagnostic for which I paid over $15 and received for FREE, at Mavis, I will no longer go to Firestone for my automotive needs. Firestone has lost me as a faithful customer, probably, FOREVER, despite their team's professionalism.
Responded on November 18, 2018
Hi Dorcas, thank you for reaching out to Firestone. We do apologize for the pricing concerns you have experienced at our Bronx location and we want to help. If you could email us at socialcare@bfrc.com with your contact information and a link to this review, we will escalate your concerns to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - Bronx Management
5/ 5stars
by  
on August 3, 2018
All the staff is wonderful!!
5/ 5stars
by  
on July 22, 2018
Timely, honest, friendly, caring
4/ 5stars
by  
on June 3, 2018
Both the service advisers Nelson & Mr. X were very helpful and friendly. The technician Kevin was also courteous and did a good job.
5/ 5stars
by  
on April 5, 2018
Best garage forever!!! Thanks guys
5/ 5stars
by  
on January 9, 2018
Sean and Hector are amazing sale advisors. I always trust their recommendations. Their customer service skills such as clear understandable communication, and courteousness are two of the main reasons I continue to bring my Honda to their location. I live in Queens and almost always make the trip to the Bronx .
1/ 5stars
by  
on November 26, 2017
My car was dedtroyed & tbe repairs were done very poorly and un professionally- their are no real mech. On site- and the poor mgt.
1/ 5stars
by  
on November 26, 2017
They destroyed my car.
5/ 5stars
by  
on October 20, 2017
Hector , Sean , Loyd a most excellent crew
5/ 5stars
by  
on October 15, 2017
Excelente servicio muy satifecho y lo rocomiendo sin duda alguna
5/ 5stars
by  
on October 12, 2017
Hector and Chris are amazing. Hector went the extra mile and exceeded my expectations. If you ever need car service please go to this Firestone they are trustworthy and knowledgeable. 5 Star service, thank you!
5/ 5stars
by  
on August 18, 2017
Hector helped my wife and was so friendly and explained everything to her before any work was done
5/ 5stars
on May 31, 2017
5/ 5stars
by  
on May 30, 2017
5/ 5stars
by  
on March 23, 2017
The Service Advisor and Technician are professional. The waiting area and the bathroom is clean.
5/ 5stars
by  
on January 15, 2017
When going to this Firestone on Boston Road in the Bronx I know that Hector or Chris will make sure that my vehicle is in and out as soon as possible. The quality of work that gets done is exemplary. My vehicle is always fixed right the first time. I am a True Believer in the test drive and this is something that they do we're not a lot of mechanic shops will. Also prior to any repairs I get an honest estimate. They do not price gouge or do unnecessary work which is great since we're all on a budget.
5/ 5stars
by  
on January 13, 2017
5/ 5stars
by  
on October 15, 2016
Debbie and James we wonderful especially Debbie she made sure I understood what I was getting and was the most pleasant person soon as you walk in they welcome you with a smile ready to get you taken care of I will definitely be back and tell others
1/ 5stars
by  
on September 20, 2016
I will not recommend anyone to go to Firestone Stamford ct location. I brought my car in for an oil change, and as I was driving the car the oil light comes on, and the car completely stops in the middle of the road. I am convinced Firestone messed up my car. I didn't bring my car in because it had an issue, I brought it in for an oil change. Now it's not even turning on, the saw happen to my mother and she warned me not to go there. They are neglectful when comes to car and they do not know what they are doing.
1/ 5stars
by  
on August 14, 2016
Customer service is horrible!!!!
4/ 5stars
by  
on June 30, 2016
This location experiences lots of business on a daily basis. Hector and Michael do a great job running the show while the mechanics are friendly, hard working and reliable. Kevin, the tech who worked on my car, mounted, balanced and aligned 4 tires in a reasonable amount of tire with no issues.
5/ 5stars
by  
on June 11, 2016
5/ 5stars
by  
on May 17, 2016
great service
4/ 5stars
by  
on April 23, 2016
5/ 5stars
by  
on April 7, 2016
5/ 5stars
by  
on March 18, 2016
I had a very wonderful experience at Firestone today. I went in to get my electrical system check and they recommended that I get a diagnostic but instead I choose to go forward with what I had came in for. They were very respectful of my decision and did a wonderful job and we're even wonderful with the kids. My technician was Ryan thank you for everything and I will definitely be returning to Firestone - Marlton.
5/ 5stars
by  
on March 16, 2016
5/ 5stars
by  
on December 14, 2015
They were very quick and professional. My car drives smooth with no issues now.
5/ 5stars
by  
on December 9, 2015
I had to get an inspection on my car it was late they took me right away, and didn't make me wait to long. I was very appreciative
4/ 5stars
by  
on November 27, 2015
Excellent service, always go to them. Always treated with great car for my car.
4/ 5stars
by  
on November 19, 2015
Travel far for their services excellent . The technical crew is great.
5/ 5stars
by  
on October 24, 2015
On a Saturday with no oppointment I was able to drop off 2 cars get an alignment on one 4 tires mounted and balanced and have the alignment checked on the other all within 2hrs. Deals were great so were the employees
5/ 5stars
by  
on September 24, 2015
About a week ago i was in need of some tires. So i made a call and spoke to Michael and he was very nice, courteous well spoken, very helpful and knowledgeable.
5/ 5stars
by  
on September 20, 2015
We used them yesterday to purchase and install new front tires and our car was finished in record time - 1 hr and 10 min. Service was great, prices very reasonable, staff respectful and professional- he even remembered my name after just 2 phone conversations. Will be going back.
5/ 5stars
by  
on September 18, 2015
I used this location for the first time and I was so extremely happy ,Sean , Hector and Michael are the best .
5/ 5stars
by  
on September 12, 2015
Used there service for the 1st time n I am glad my daughter recommended me here
5/ 5stars
by  
on August 20, 2015
They takes care of all my auto needs and will always hooking forward for good service
1/ 5stars
by  
on June 15, 2015
They broke the battery retainer bolt and refused to drill and tap it out. They then strap down the battery with plastic ties and proceed to tell me that my car is old, so anyone changing the battery would have busted the bolt so they are not responsible. I just could not understand their logic as to why they are not responsible for the damage they created. I wish I had not let them talk me into changing the battery and I had done it myself.
5/ 5stars
by  
on June 2, 2015
I used them to replace my oil and change the filter. They were great and completed the job in the specified time. Would definitely recommend Firestone to friends and plan to use them for my annual inspection.
5/ 5stars
by  
on April 18, 2015
I have been there a few times and I m happy ,because they have given me a good diagnosed on my vehicle.
5/ 5stars
by  
on April 17, 2015
I always used they're services and I'm very grateful for how they treat me and how quick they resolve my problem thanks guys !
5/ 5stars
by  
on March 6, 2015
I came in without an appointment and they gave me good service. They were courteous and professional.
5/ 5stars
by  
on February 28, 2015
Brakes were changed and I am satisfied with the prompt and efficient service provided.
5/ 5stars
by  
on February 28, 2015
Hector was excellent. The service was fast and efficient. Plus the price is right. Great job
5/ 5stars
by  
on February 8, 2015
great guys work there every day and seems to in joy
5/ 5stars
by  
on February 3, 2015
The staff at this Firestone are polite and professional. I've been going there for years because of the great quality of work and reasonable pricing.
5/ 5stars
by  
on January 27, 2015
My overall experience was great...staff courteous, knowledgeable and helpful...and I got a good savings!
1/ 5stars
by  
on January 26, 2015
I had a flat tire, but the representative refused to fix it for me, he said that it is not his job to fix it his job is to change and advised me to go little bit further where I can find the tire fixing people.
4/ 5stars
by  
on January 24, 2015
I like the staff who treat me withe their best professionals

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