Car Tires And Services At 15 Lewis St: Firestone Complete Auto Care In Binghamton

Welcome to Firestone Complete Auto Care at 15 Lewis St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Store #646040 Managed by Phillip Duffy

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll examine fluid levels, suspension, the battery, and more. Additionally, our team believes in offering the most consistent service on the market, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (607) 821-3462.

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We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.9 of 5) - 71 Reviews
5/ 5stars
by  
on October 9, 2018
I like the Service Advisor..he listened to me ...explained things to me so I understood. I will be going back
5/ 5stars
by  
on September 8, 2018
I had 2 bad experienceS with the LAST owners-Was researching 4 wheel alignments on Google and came across Firestone in Vestal. I saw it was under New Ownership and thought to give it a try. I was very pleased with the attention . I was kept informed about my car during the wheel alignment. Then I had also had them change the oil-and I had a problem with that, which I was informed about. They fixed that and I didn't have to buy a new part for that. I am very happy I gave them a try, I WILL go back again. I was very HAPPY of the repairs to my car!
5/ 5stars
by  
on August 12, 2018
Great service. Carmine and Phil are trustworthy guys who really look out for the customer interest.
5/ 5stars
by  
on August 8, 2018
Philip and Carmine are awesome guys and very helpful and accommodating. Would not think twice about going back and recommending them.
5/ 5stars
by  
on May 23, 2018
Carmine was great and very knowledgeable with the repairs I needed with my CRV. I will return there as needed for my service and repairs. Very trustworthy and patient when asked questions.
5/ 5stars
by  
on May 23, 2018
Ever since my long-time mechanic retired, I never knew where to take my vehicle. My work purchased new transport vehicles and we began servicing them all at Firestone's downtown Binghamton location. I enjoyed the way we were treated by our sales rep and technicians and so I decided to start taking my own vehicle there. I couldn't be happier. I always feel taken care of. I always feel like I am being given an honest assessment. And I always feel like the work done is tip-top. I highly recommend this particular location to all Broome County residents.
5/ 5stars
by  
on May 5, 2018
5/ 5stars
by  
on April 26, 2018
5/ 5stars
by  
on March 25, 2018
I had a great experience with the work vehicles my agency provides. We took them to Firestone and were dealt with in a professional, corteous and timely manner. I chose to use Firestone again to address some issues with my own vehicle and I couldn't be happier.
5/ 5stars
by  
on March 14, 2018
Friendly staff. Quality work.
5/ 5stars
by  
on February 22, 2018
Sent my wife to get the alignment checked sure we have a lifetime allignment for her car. Or was out they fixed it and also have her an estimate for other repairs that do need to be done. No pressure to spend any other money but we're honest about repairs that do need attention.
5/ 5stars
by  
on January 28, 2018
Carmine is an amazing person I only deal with him. He makes the experience great
5/ 5stars
by  
on January 4, 2018
5/ 5stars
by  
on November 2, 2017
I have been coming to the Binghamton Firestone Store for all of my multiple vehicles' needs for well over 30 years. The service managers there currently and who have been long-serving, Phil and Carmine, are absolutely top-notch professionals and have a very, very well-grounded and well-rounded knowledge of automotive detail... and I know this as I have had several vexing automotive problems over the years, many of a varied and rather unique range, and each-and-every time, these two masters have come up with the spot-on diagnosis and solution approach. Their attention to detail, thoroughness of explanation to the customer of what is found and how to fix the issue, and overall service service to the customer is beyond outstanding. I have always sought out a reliable, honest, and tell-it-like-it-is, no nonsense automotive repair center that is fair priced and stands by their work... I hate, hate, hate road breakdowns, and therefore, am very conscience of spending time and effort in preventative maintenance; Phil and Carmine fully understand my approach and gauge their advisements and recommendations to me accordingly, and I can honestly say that this relationship has worked out terrific, IMO. If you are looking for honesty, thoroughness in diagnosing your automotive or tire needs or problems, presenting effective solutions to those problems, and doing work that's done right and with reliability, and friendly customer service, then Firestone Binghamton Store is the place you're looking for.
5/ 5stars
by  
on October 6, 2017
I would like for you too give this repair station a gold star as everyone there are very courteous and helpful.
5/ 5stars
by  
on October 3, 2017
As always it is a pleasure taking my vehicle there. Everyone there including Carmine and Phil are very helpful. My vehicle is always taken in before my appointment time and work has been done very quickly.
5/ 5stars
by  
on July 5, 2017
Everyone there is great to deal with. The only thing I found disturbing is that I was charged for my tires to get balanced. That has always been included with tire purchases that I have had done.
5/ 5stars
by  
on July 1, 2017
Phil and Carmine have bailed me out more times than I can count over the years. Even when I moved out of town, I still came to them for any auto repairs/needs because I love the service and welcoming atmosphere.
5/ 5stars
by  
on June 28, 2017
I came in before my appointment time and they immediately took my vehicle in and checked my brakes for which they said didn't need changing and also gave me a quote on 4 tires. everyone there were quite courteous and very helpful. I will bring my vehicle to them more often. very satisfied with them.
5/ 5stars
by  
on June 4, 2017
I had a flat driving on I-81. I called firestone once I had the donut on my car and they promptly pulled up my account information as I had purchased the tires about 2 weeks prior. Phil was the first person I spoke with and he explained the warranty on my tires and that they would be able to help me when I arrived. Then when I got there, Carmine helped me and did a great job on checking in with me about the car's progress. It was a great experience despite a stressful situation due to my travel needs. Thanks guys!!!
5/ 5stars
by  
on April 10, 2017
I highly recommend this firestone location. I've been bringing vehicles here for over 10 years and not only do they do excellent work, they've never (not once) tried to sell me something that I didn't need.
5/ 5stars
by  
on April 2, 2017
Accommodating and treat customers respectfully.
5/ 5stars
by  
on April 2, 2017
Customer is always treated respectfully both on phone and in facility.
5/ 5stars
by  
on January 12, 2017
I came in as a walk in and immediately was greeted by the employes with a warm welcome and smiles. My car was in and out within know time. I will definitely be recommending Firestone from now on to all my friends and family for all their car needs.
5/ 5stars
by  
on November 24, 2016
Go to the Lewis Street Binghamton, NY location if you want to find trustworthy technicians. My entire family takes their vehicles to this location...never a problem... great people. Ask for Phil or Carmine. Awesome place! Super friendly!!!
5/ 5stars
by  
on October 12, 2016
I (currently) have a 2002 Cadillac Escalade (SUV) and have been a dedicated and satisfied customer at the Firestone-Binghamton Store for well over 20 years. I recently brought my vehicle to Firestone to have a bothersome "groaning" noise, apparently coming from somewhere in the front end or engine compartment of the SUV, repaired which also seemed to manifest itself through the brake pedal, presenting indications that it might possibly, eventually affect braking performance. The Firestone team did a vehicle computer diagnostic on the issue and got trouble codes that presented the possibility of the issue being at least one of three possible issues, but they were unable to nail down a "positively this" conclusion. They presented their findings to me honestly and straight-forward with their interpretation of the codes and the several possible problems that the codes seem to suggest. Rather than trying to "sell me on" having one or more of the possible solutions worked on at Firestone, they suggested I take the Escalade to a dealer shop and have the codes more finely-interpreted. I found this honesty both refreshing (albeit, this Firestone management team have ALWAYS been straight with me throughout my relationship with them) and reaffirming of my (continued) confidence in, and my over-20-years' relationship with, this store. My preference in having Firestone-Binghamton do my vehicle work is still very much my strong preference, but knowing that they are more concerned with my satisfaction and having my vehicle's repair needs met accurately the first time, even if it means they suggest my needing to go to another dealer shop to ensure proper repair The First Time, instead of just "having another payday at the customer's expense" at Firestone, cements my faith in honor and integrity being a hallmark of Firestone (Binghamton) service and customer satisfaction being their prime drivers. I fully endorse and recommend the Firestone-Binghamton Store as THE Go-To Place for your automotive needs.
5/ 5stars
by  
on May 3, 2016
The people there were so amazing. Carmine went out of his way to explain in detail what they did. The mechanic was awesome also. I will go back there for all my automotive needs
5/ 5stars
by  
on March 16, 2016
My 2002 Escalade has a driver's-side power window mechanism defect that has recurred 4 times now, requiring the replacement of that operating system. The problem is cheap parts, *not* Firestone service, nor (apparently) Firestone's ability to get better quality parts; there just (apparently) are not better after-market parts to be gotten. Firestone staff, both advisory and technical, have been very prompt, courteous, and thorough in explanation of the whys and wherefores of this aggravating situation, and have given me excellent service in each of these replacement situations. The work has been done within very acceptable time-frames and Firestone staff have been sensitive to the recurring inconvenience to me of this problem. I have been a satisfied customer of Firestone for over 30 years.
5/ 5stars
by  
on December 23, 2015
I was over due for an oil change last week and I needed to get it done fast as I was going out of town the next day. They were able to get me in right away, even though they were obviously busy, and they serviced my car within one and 1/2 hours,,even though I had not made an appt in advance.
5/ 5stars
by  
on November 22, 2015
I will continue to recommend this company to friends & family. Their customer service, communication and service are all top notch! The Service Advisors were excellent to deal with when purchasing/having 2 sets of snow tires installed.
5/ 5stars
by  
on November 14, 2015
Needed tire that day. Had replacements at reasonable price. Work done in a timely manner. Would use them again.
5/ 5stars
by  
on November 9, 2015
My husband contacted this store to set up an oil change. Friendly service, good overall experience
5/ 5stars
by  
on October 16, 2015
Came in with a problem and it was checked and repaired faster than I thought was possible
5/ 5stars
by  
on October 2, 2015
I used their service yesterday and i am beyond pleased with their service, they don't come at you trying to drain you to get more service done to your vehicle, the sales person lets you know in a very honest and respectful way what you need and doesn't pressure to buy anything or get anything done right then and there... I highly recommend this particular shop :)
5/ 5stars
by  
on September 26, 2015
Very pleased with service. We showed up to our appt almost 45 mins early and they took us right in. New tires look great.
4/ 5stars
by  
on September 10, 2015
I took my vehicle in for an oil change and state inspection. They remained within the 1.5 hours they estimated and made a few recommendations for repairs. I did not feel pressured to complete them. They just mentioned coupons and when upcoming specials were being offered in case I wanted my work done there. I would recommend using this shop.
4/ 5stars
by  
on August 7, 2015
300 miles from home and took care of my needs like I was a regular costumer took me right in and fixed it just like a asked . and was done the first time and done right. thanks guys
5/ 5stars
by  
on July 27, 2015
I have been with F S for a few years & this is the first issue part was 2.5 times that of witch the whole job could of got done by another place! NOT HAPPY
4/ 5stars
by  
on June 19, 2015
Didn't quite fix issue first time. Got the problem fixed w/factory parts @ no charge! Thanks for seeing the job through, THAT SHOWED they CARED! THANK YOU!
5/ 5stars
by  
on June 14, 2015
These guys are the best! They keep you informed throughout the entire process and treat you with the utmost professionalism. Wouldn't trust my car to anyone else in the binghamton area.
5/ 5stars
by  
on June 13, 2015
I have been taking our aging little 2003 Saturn Ion to these folks for years now and am always impressed by the friendly, honest and quality service I receive. I have come to respect their judgement and their advice and don't hesitate to refer others to them. My most recent visit included new tires and alignment, oil change, fuel system cleaning, and repair advice for a turn signal issue. All work was completed in a few hours and I was able to have my car to complete a number of other important errands that same day.
5/ 5stars
by  
on June 9, 2015
I had made an appointment and when I arrived my car was taken care of right away. I am very pleased with the service, as usual.
4/ 5stars
by  
on June 9, 2015
Got my oil change and lights changed... Great location and service
5/ 5stars
by  
on May 31, 2015
I took my car in because my check engine light had come on. Carmine explained is was actually the "Maintenance Required" light and that there were no code errors with my vehicle. He was truthful in explaining the difference and over-delivered in completing the routine maintenance I originally scheduled. As a result my alignment, oil change, tire rotation, and multi-point inspection were completed in just over an hour. The service crew here is top-notch and that is why my family and I don't go anywhere else - thank you!
5/ 5stars
by  
on May 26, 2015
I made an appointment to have my car inspected on my lunch hour. I arrived at noon and the car was promptly taken in and serviced. I was in and out in no time at all. Very pleased with the professional and quick service given to me.
5/ 5stars
by  
on May 26, 2015
I called ahead to see if they could fit me in to fix a broken tail light. When I arrived, the staff was friendly and courteous, and the service time took just a half hour, 30 minutes less than the original estimate. I was charged a fair rate and treated well. I will come back again.
5/ 5stars
by  
on May 20, 2015
I have come to rely on them for all my service needs. They always accommodate my requests and are honest about what I need and what I DON'T!
5/ 5stars
by  
on April 27, 2015
Quickly got the car window fixed. Peace of mind knowing you are nearby Binghamton University in case my daughter needs help.
5/ 5stars
by  
on April 17, 2015
My original appt i couldnt make so they gave me an appt that fitted my needs better
5/ 5stars
by  
on April 12, 2015
went in for a flat tire and oil change was out in about 45 min. (without an appointment)
5/ 5stars
by  
on March 8, 2015
I have been coming to this Firestone for many years now. I have never felt so comfortable with the mechanics knowledge. The staff are very friendly and polite. They make sure that I understand what is going on with my vehicle. There is simply no where better to go in the area!
5/ 5stars
by  
on February 28, 2015
It is done right the first time with no worries. The guys a Binghamton Firestone are awesome!
5/ 5stars
by  
on February 26, 2015
Had our car inspected by the guys there and when our car needed service they knew what had to be done and the inspection went well and quick can't ask for excellent service by all of them. We will return again and again.
5/ 5stars
by  
on February 26, 2015
Stopped for wiper blade assistance. Carmine was fast and efficient, and more than willing to help.
5/ 5stars
by  
on February 7, 2015
I am very pleased with fire stone they. Help me when I need something done with car.
5/ 5stars
by  
on February 4, 2015
WAS AT FIRESTONE ABOUT 6 WEEKS AGO ,HAVING DIFFERENT ISSUES BEING CARED FOR BY PROFESSIONALS TIRES ET.
5/ 5stars
by  
on February 4, 2015
Staff is professional, courteous, and honest. They take the time to make sure I fully understand the issues and the recommended repairs. Clean and modern facility with a feeling of pride throughout. I will return for my future requirements and recommend others do as well. You will not be disappointed.
5/ 5stars
by  
on February 3, 2015
I have been using firestone for several years on my vehicles. They continue to provide great service in a timely manner and are conveniently located too!
5/ 5stars
by  
on February 2, 2015
I was taken right in even though I did not have an appointment and the work was completed in a short period of time. I always am happy with the service I receive at the Binghamton Firestone.
5/ 5stars
by  
on February 2, 2015
The guys (Carmine and Phil) are always friendly and get me in for an appointment at my convenience. They are very informative and make me feel that I am getting an honest and fair deal if I need any work done on my vehicle.
5/ 5stars
by  
on February 1, 2015
Long time customer always happy with service received
5/ 5stars
by  
on January 30, 2015
We always use Firestone for our car care needs, there the best.
5/ 5stars
by  
on January 26, 2015
I've been going here for years, Phil the manager is very knowledgeable and has taken the time to go through options/prices for tires and replacement part cost/labor for my Honda CRV. I am a happy, loyal customer and will always have my vehicle checked here.
4/ 5stars
by  
on January 25, 2015
I have taken my care to the downtown Binghamton Firestone for several years and have always been satisfied with the quality of their work. The staff take the time to talk to me as an individual and work with me on setting priorities and setting on a fair price that works with my budget.
5/ 5stars
by  
on January 24, 2015
I purchased a car from a dealership. When I needed service, they did not inform me that my extended coverage would apply to the repair I needed. I called Firestone. Told me I was covered, made an appointment. Expert service. They explained everything that was needed to be done. I no longer go to the dealer for service on my vehicle. Firestone all the way for me.
5/ 5stars
by  
on January 23, 2015
Everybody was very nice and the service and price were great.
5/ 5stars
by  
on January 23, 2015
What a great shop, outstanding customer service, everything was done on time and as promised, Thanks Phil!
4/ 5stars
by  
on January 23, 2015
Carmine and Phil have been amazing every time my jeep has needed service. Time and again, they have gone above and beyond to insure that I was given the best service experience possible, I would recommend them highly
5/ 5stars
by  
on January 23, 2015
They always provide great service. Never unnecessary add-ons or up charges.
5/ 5stars
by  
on January 22, 2015
they helped me out with a tire valve problem that probably would have cost me 3x' more at the dealer.
5/ 5stars
by  
on January 22, 2015
I use them frequently because of the service that both Carmine and Phil provide. Always consistent and excellent.

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