5/ 5stars
by thomas G
on January 11, 2019
Erik and Jon extremely honest techs are great . Work is done right the first time at a fair price
5/ 5stars
by Syed A
on May 16, 2018
Whenever I call and visit them, The Service Manage and his team exceed my expectations. The are very knowledgeable and courteous and save me a lot of time and money. I and extremely happy and satisfied with the level of service they provide me at Lake Grove, Long Island, New York. Thanks
5/ 5stars
by thomas G
on May 15, 2018
Eric, Jonathan, and all their technicians always do a great job and never overcharge or give work that's not necessary. Finding someone you can trust is not easy these guys are the best
1/ 5stars
by Ellen P
on April 4, 2018
Had a bad experience at this location. Came in with a power steering problem. When checked by tech it was discovered that power steering hose was installed incorrectly and I was charged $50 for this diagnosis. Well Firestone was the one who installed the hose incorrectly about 18 months ago when I brought in vehicle for annual inspection. Very disappointed with Firestone that I was charged for something that they installed. Unfair!!!
5/ 5stars
by thomas G
on April 2, 2018
They get it right the first time they don't overcharge and they only do the work that's necessary and if they find something that's so minor they tend to it without even any regard to what it is example there was some noise coming from my car do you realize it had to be tightened they tightened it and there was no problem and they told me it's all good
5/ 5stars
by charles s
on September 14, 2017
great guys great work I would recommend using this shop to everyone
5/ 5stars
by Darien
on August 31, 2017
We always have a great experience here. The associates are always nice and respectful, which in this around here I feel is rare.
5/ 5stars
by Chris
on July 29, 2017
I would like to thank Joe, Frank and the crew for always taking care of me whenever I visit the Bayshore location.
1/ 5stars
on July 22, 2017
I paid for a tire rotation that wasn't done.
5/ 5stars
by Thomas J
on March 5, 2017
5/ 5stars
by Thomas G
on August 17, 2016
Always pleasant honest, and does Great work
5/ 5stars
by salvatore B
on August 4, 2016
5/ 5stars
by Robert F
on April 18, 2016
Went there for back brakes after Mavis had told us the rear brakes where in fine condition and it had turned out I needed the entire rear brake system changed out, they had it done in very short time and there is not one squeak with my truck anymore,
1/ 5stars
by Justink
on December 5, 2015
I was there like a month ago toke my car there for service to get balance and alignment oil change and rotation I got charge for balance and I never got it when I call back they told me they didn't think it was a big deal I don't want anything I'll just not coming back to your car service
5/ 5stars
by Kathy k
on November 15, 2015
The staff was very pleasant and fast getting my oil change done.
5/ 5stars
by tom52
on September 14, 2015
No one besides dealer,touches my car. Firestone is the exception
3/ 5stars
by deejohn
on September 13, 2015
It seems that the desk is different then usual. Nit good or bad either way
5/ 5stars
by SpecialM
on July 22, 2015
I used them a month ago, they were extremely helpful, friendly, encouraging and inviting.
5/ 5stars
by KingJohn033089
on June 23, 2015
Chris was really helpful and knowledgeable of what I was looking for and got it to me the same day.
1/ 5stars
by mket81
on June 7, 2015
My daughter took her car in for oil change and inspection 2 weeks ago. The firestone rep called me to say the car needed rear breaks and it would cost 475.00 but the car passed inspection. I questioned him several times about it passing inspection and he stated well the car can drive a few miles and it will be metal to metal. After I spoke to my husband he said he would do the job. I told firestone not to do the breaks. Today a week later my husband has completed the breaks and no they didn't need to be done. The pads were at half he side they would have gone about another year. Our four cars will not be returning to Firestone not even for tires.
5/ 5stars
by leprechaun
on May 21, 2015
Both times that I have had service done, I have been very satisfied with their excellent service.
4/ 5stars
by Patty57
on April 19, 2015
First time...I'll be back again...friendly staff and prompt service
5/ 5stars
by jack c
on February 26, 2015
excellent to work with.got the service done quickly and a phone call to pickup
5/ 5stars
by Dennis S
on February 13, 2015
The Bay Shore store and its personnel has consistently provided great service, reasonable pricing, and always a clear explanation of the work process. They stand by their work with quality and integrity. We have taken four family cars over the past 10-12 years. Thank you.
5/ 5stars
by BLVIC
on February 8, 2015
Waited for an oil change and a stste inspection. Finished time was shorter than expected with quality work throughout.
5/ 5stars
by helenm
on February 7, 2015
As always, I am very pleased with the service at Firestone, Bay Shore.
4/ 5stars
by Ozzie
on February 5, 2015
They are always looking to do a complete Job. Easy to talk to them on your concerns with your car.
5/ 5stars
by Smiley f
on February 4, 2015
I have three cars and all of them are serviced at the Bay Shore center. When we schedule an appointment they are always prompt in taking in our vehicle and notifying us when the car is done.
5/ 5stars
by Sasha1
on February 2, 2015
Wait time a bit too much and they couldn't get my car in as scheduled.
3/ 5stars
by marie c
on January 27, 2015
Im so unhappy this time Im a old custumer always satisfied before. Muffler problem
3/ 5stars
by t793
on January 27, 2015
I use firestone for tires, alignments, brakes and inspections for a few different cars. There have been a few times when I had a problem with a car and firestone said there was nothing wrong. The problem persisted and I had it looked at and fixed by another mechanic. This has caused me to not rely on Firestone for anything major.
5/ 5stars
by Lauren
on January 24, 2015
Reliable and trustworthy! I go to them for all of my repairs
5/ 5stars
by TJ23
on January 24, 2015
I wanted to purchase 4 snow tires which were not in stock at the Bay Shore facility. The store manager located the tires in another Firestone store. He traveled to that facility, picked up the tires, returned and had them installed.
5/ 5stars
by Jeff N
on January 24, 2015
I'm always treated like I'm their number 1 customer
5/ 5stars
by SFACHEEM
on January 24, 2015
I USE THEM ALL THE TIME BECAUSE OF THERE HONESTY .AND GOOD SERVICE
4/ 5stars
by J P
on January 22, 2015
Bought life time wheel align, worth every dollar. never need appointment, just drop off car and my work is done. Pricing is competitive on all work. Recommend dealership.
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