Firestone Complete Auto Care: Your Source For Tires And Repairs At 701 Central Ave Nw In Albuquerque

Welcome to Firestone Complete Auto Care at 701 Central Ave Nw! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

701 Central Ave Nw
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #13145 Managed by Michael Marin

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll inspect lights, suspension, belts, and more. Additionally, we're devoted to providing the best auto repair possible at unbeatable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (505) 835-7809.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 21 Reviews
1/ 5stars
by  
on March 31, 2018
Jeff has no customer service skills and is VERY rude to customers. STAY AWAY from this location.
5/ 5stars
by  
on February 17, 2018
5/ 5stars
by  
on January 22, 2018
I've had good experiences with this shop in the past, but this review is actually for work they did NOT perform. We took my sons' car in for a service that it turns out was covered under warranty from a different shop where that work had been performed. They called my attention to it, wrote up an explanation for the other shop, and sent us off without charging us a dime. That kind of forthright honesty should be recognized and applauded in every profession, but it is great to experience it in an industry plagued by the specter of shady behavior. If you work or live Downtown, this shop is extremely convenient. Not to mention the fact that they allow the car clubs use their parking spaces on Sundays to show off the beautiful cars they have put together. It’s a great thing for a brand with such a rich American history to do on our little stretch of the “Mother Road”.
1/ 5stars
by  
on October 9, 2017
Dropped a tire off for repair which took them all day just to repair it.. Went back the following day to have it installed. There was only one vehicle in the bays so mine was pulled in right away. An employee got as far as putting a jack under the truck when the manager decided to hold an employee meeting . I sat for almost 30 minutes with nothing being done to the truck when a lady employee asked wht i was waiting for. I told her I was waiting for my tire to be put on so she asked the tech to finish it.. Once I left I realized that the tire was mounted wrong on the rim and the spare was just thrown in the bed of the truck.. Worst service ever and will not return..
2/ 5stars
by  
on September 24, 2017
I have a company lease van. For small stuff oil change, wipers, light bulb I can give the ok to fix. What I did not like is the battery showed it at the end of its life and that ok but they did not inform me that they were replacing it I sure they called to get the approval to replace.They did not inform me. I may not have the authority to replace the battery they should have the courtesy to inform me that they made a call to replace the battery. Vary dis a pointed in customer service.
5/ 5stars
by  
on June 27, 2017
Not just my recent experience, But ALL my experiences for the past 10 years. Service is Great. We get advised ahead of time in what our vehicles need to be serviced to keep them at their prime, but also to prevent / void our vehicles from costlier repairs / damages. We have been served by many different mechanics, and they ALL have treated us BEAUTIFULLY! We have Proudly brought other friends and relative's vehicles to this Firestone to get their vehicles serviced. I sometimes feel guilty because I, we, feel like we don't give the mechanics a break. That's why we sometimes bring them some snacks ( pizza, donuts, etc. ) to enjoy and help keep their energy and service at their prime. But we also do this to show them ALL how much we value them in both their work and how well we are Welcomed and Treated.
5/ 5stars
by  
on June 20, 2017
very clean shop, always welcoming, always honest
4/ 5stars
by  
on May 15, 2017
Easy to fill out - okay experience
5/ 5stars
by  
on April 13, 2017
Second vehicle seen by Dyer ST location. Prompt inspection and phone call with results and windshield replaced
5/ 5stars
by  
on December 26, 2016
Best mechanics in Albuquerque !
2/ 5stars
by  
on September 5, 2016
Called on phone, was told no wait. When got to store,a five minute drive, had to wait 1.5 hour till they put my car in service bay. Actual service took about 40 minutes
5/ 5stars
by  
on December 21, 2015
I am thrilled with how my vehicle is performing after the service at Firestone .
5/ 5stars
by  
on December 3, 2015
Great service every time I go! Easy to access and very prompt!
5/ 5stars
by  
on November 28, 2015
My car was at the dealership facing an unexpected $1200 repair. Firestone not only beat the price by several hundred dollars, but worked to find additional coupons for cost savings, AND was able to get it done the same day. They thoroughly went through all the charges and work that had been done. Fantastic Customer Service!
5/ 5stars
by  
on October 29, 2015
Firestone has been a loyal service provider to me for the past 15 years. I have trusted the staff at Firestone with my last two vehicles and they have always provided quality service. Whether my vehicles need oil and tire maintenance or considerably more serious work done, I have, without a doubt, trusted the staff at Firestone to service, diagnose and repair both my vehicles for the past 15 years. To the staff at the Firestone located in Albuquerque on 7th and Central....Thank you for always providing a friendly, quick and professional response to me as a customer when I show up unexpected and on my way out of town. Without any delay, these guys quickly check my tires and oil and send me on my way with a very nice and sincere..."have a safe trip". Thanks for all your help over the years Firestone. Big thumbs up and a smile....Elizabeth Ann, Albuquerque NM
5/ 5stars
by  
on October 19, 2015
Amazing as always! Great job keeping me on the road. Again! Love those guys! I'll be back soon! mk
5/ 5stars
by  
on October 7, 2015
I took in my Jeep for an oil change/rotation/tire patch. They were very professional, timely and had my Jeep back to me better than I left it. Thank you guys.
5/ 5stars
by  
on September 10, 2015
These people are the best! Professional, friendly, and they know tires and cars.
4/ 5stars
by  
on July 12, 2015
I took my car in for an oil change and they gave Suzi a thorough inspection. She had several things wrong with her due to the amount of mileage (146,000) so knowing her condition helped me to make a better informed decision. I decided not to make the road trip that I had planned and I realized that it was time to sell her and buy a newer vehicle. This Firestone company may have saved my life. Thank you for your service!
5/ 5stars
by  
on April 17, 2015
Had flat tire at 330 in afternoon. .guys Working took great care of me! Will recommend to others!
5/ 5stars
by  
on January 23, 2015
I used them a while ago and they did an awesome job and explained everything for me!!

Firestone Complete Auto Care Locations In Your Area

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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