Car Tires And Services At 70 State Hwy Rt 139: Firestone Complete Auto Care In Jersey City

Come in to your nearest Firestone Complete Auto Care at 70 State Hwy Rt 139 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

70 State Hwy Rt 139
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #22489 Managed by Mack Celestin

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect fluid levels, suspension, hoses, and more. Additionally, we're devoted to providing the best auto repair possible all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 66 Reviews
5/ 5stars
by  
on November 18, 2018
Mo went above and beyond what was expected from an auto service facility. The store closed at 7pm, but after getting stuck in an unexpected snowstorm this nov Mo knew I was on the way and stayed open for me close to 8pm to pick up my car. He even warmed up my car and cleared the snow off my windows! He also explained everything to me about me Car and when I would need service again. I have never experienced such phenomenal customer service! Will definitely be back again.
4/ 5stars
by  
on October 9, 2018
5/ 5stars
by  
on September 20, 2018
Very good service!
5/ 5stars
by  
on July 31, 2018
Store Manger Mack was very helpful, friendly, and knowledgeable he made me a Firestone Customer. Darrin worked hard and got the job done on point. Thank you both,
5/ 5stars
by  
on July 30, 2018
Jeff Pena was very helpful assisting me with my needs. He took time to explain to me what's going on, what's recommended and more. I felt he was attentive and friendly, making my experience great. This is my third visit here, I always go to Firestone, if not to the Mini dealership in Ramsey. Every visit was wonderful, I love this location.
5/ 5stars
by  
on July 25, 2018
I have needed maintenance on my vehicle quite frequently as of late ,my job has me on the road alot because of this I take my vehicle to Firestone,all the employees treat me very well,go above n beyond making sure I am made aware of everything that is being done ,n because they know I am a very busy person they always strive to get the job done in a timely manner and I appreciate that!?
5/ 5stars
by  
on July 24, 2018
It was great.
5/ 5stars
by  
on May 13, 2018
5/ 5stars
by  
on May 11, 2018
5/ 5stars
by  
on May 7, 2018
Sales advisor was very courteous and polite. He explained everything in detail. The atmosphere was clean and welcoming. Would definitely recommend Firestone to my friends and family. Excellent service!
5/ 5stars
by  
on May 1, 2018
I came in on a Sunday after several shops told me they were too busy. From the moment I spoke with the store manager on the phone until my job was completed, I felt valued and knew I was in good hands. This is a busy location, but the staff could not be more professional or courteous. I would recommend this location to anyone in need of reliable, trustworthy auto service.
5/ 5stars
by  
on February 12, 2018
Mo was great. Very responsive and friendly Tom as well although Mo took care of me this time.
5/ 5stars
by  
on February 10, 2018
Putting it simple, a rarity-- clean, responsive, on-time, trustworthy, reasonably priced service center, all sales and techs I've interacted with have been great. Strongly recommend. I'm a real customer.
5/ 5stars
by  
on January 25, 2018
5/ 5stars
by  
on January 14, 2018
JC Firestone has amazing employees that truly want the best for their customers and their cars. Mack took a lot of time to full explain what was going on with my car so I had a better understanding of what issues were a priority to fix vs what I could wait on. He talked me through timelines, brands, and options to help me make the best decisions for my car now and in the future. He was also very financially conscious and understanding. I’ve been taking my car here for 3 years and wouldn’t bring it anywhere else. They are reliable, trustworthy, and honest. Thanks for a great experience!
5/ 5stars
by  
on January 8, 2018
The sales agent Sheryl Turman was excellent the type of person you want to meet when you are in a dilemma when traveling and far from home and your final destination.She had Tech Joshua work on my auto and in a short time leaving me much relieved and on my way to my final destination
5/ 5stars
by  
on January 6, 2018
This location goes out of their was to accommodate customers and are happy to do it. It's a tough location for them given area and traffic, but they take good care of me every time.
5/ 5stars
by  
on December 23, 2017
Na
3/ 5stars
by  
on November 28, 2017
The work on the car seems to be good, staff was friendly and helpful but I really feel that I was charged a lot of money for the work that was done. Seems as though I was charge for work that should be bundled together instead of just one cost for each part being worked on. I had a complete brake job done and i was charged labor for each ITEM removed and installed.
5/ 5stars
by  
on November 5, 2017
1/ 5stars
by  
on August 10, 2017
Horrible. My air pressure was set to 70PSI. Balancing is completely off. Alignment is worse than when I first came in.
5/ 5stars
by  
on July 30, 2017
I have a positive and a trust service in my experience
5/ 5stars
by  
on May 19, 2017
5/ 5stars
by  
on May 19, 2017
5/ 5stars
by  
on May 16, 2017
Timely , transparent , professionally managed repair and inspection. Thank you! Fully satisfied
5/ 5stars
by  
on April 4, 2017
5/ 5stars
by  
on February 24, 2017
The staff is very honest and knowledgeable. They always give me competitive rates and do a great job!
2/ 5stars
by  
on January 10, 2017
5/ 5stars
by  
on December 23, 2016
They are extremely trustworthy and will do what is right for your car. Everyone is very nice and will help you with whatever you need. The manager is great and always welcoming.
5/ 5stars
on November 30, 2016
5/ 5stars
by  
on November 8, 2016
Ronnie Lopez is amazing!
5/ 5stars
by  
on September 10, 2016
Ronnie and his people are really friendly, knowledgeable, and will go out of their way to help you get the best result. I can't even remember the last time I felt so welcomed, respected, and informed while getting auto care.
5/ 5stars
by  
on August 25, 2016
nothing is really major to say I went there to change my tires 6 of it and fix my horn but apparently can't do my wheel alignment because my truck is huge the machine is not match to it but that's fine and I understand.
2/ 5stars
by  
on July 13, 2016
Dont use a coupon here they apply to half your bill. The experience i had was so so. I have a problem with my suspension but when they did their inspection they missed it. But they were very good on time. This was at the montclair location on bloomfield ave.
5/ 5stars
by  
on June 17, 2016
5/ 5stars
by  
on June 15, 2016
5/ 5stars
by  
on May 3, 2016
I want to say first impressions are everything and my first time recently was something I'll never forget because they were attentive, courteous, personable, informative, understanding, and great. I came in not knowing if they could help me and immediately I was addressed. They went above and beyond for me. I ended up having work done at the last min. and they were extremely informative throughout the whole process. This place shows integrity. David was the first person I encountered and with a willingness to help he did just that with no hesitation and a smile. Jade was the service advisor he wrote up my work order and greets you with a smile. Angel he worked on my car along with David and with no hesitation he start the work and I was satisfied with the experience. I recommend them just based off with you looking for quality they are your guys. If you are looking to have someone tell you straight up they are your guys. They care about the people they serve.
1/ 5stars
by  
on April 18, 2016
Your experience survey is inherently racist and insulting! What difference does it make what gender, age, or race the respondents are? You are ignoring sensitivity and opening yourself up to a lawsuit. Hope you pay attention. And why do you insist on collecting my email and name when I teply!? Who's at the wheel there?
5/ 5stars
by  
on March 22, 2016
I have finally found a place I could trust. Eric treats me like family.
5/ 5stars
by  
on March 22, 2016
4/ 5stars
by  
on December 25, 2015
I left my car for wheel alignment and oil change. Service was good and I am satisfied
5/ 5stars
by  
on November 25, 2015
Heard a funny noise, brought my 2003 RAV4 in, they identified the problems, I still heard the noise, brought the car back in, they fixed additional problems for the cost of the parts only. Gracious service!
4/ 5stars
by  
on November 1, 2015
Checked the car for buying it and they are good. They have a good review about it.
5/ 5stars
by  
on October 26, 2015
Ronnie guided me through the process of replacing my tires as well as purchasing road hazard and alignment maintenance. He was friendly, thorough when answering my questions, and the service was completed in a timely manner. I had a great experience at this location and trust that affordable pricing and good service will keep me returning for future maintenance.
4/ 5stars
by  
on October 15, 2015
Happy with our service and was out in time to pick my son up from school!
5/ 5stars
by  
on September 28, 2015
I have used Firestone in the past and was very satisfied
5/ 5stars
by  
on August 16, 2015
I used them the other day and I was so happy with overall experience! I won't be going back to the dealer anymore...
5/ 5stars
by  
on August 9, 2015
I already knew what services I wanted for my car. They suited me with the exact tires I wanted and even gave me free oil changes for the next visits. Also they never tried to push another service or product onto me, but they did give good suggestions.
5/ 5stars
by  
on July 2, 2015
I've been going to them for years and have never had a problem. The service is always great!
5/ 5stars
by  
on June 2, 2015
I Needed a new tire. The service was very prompt. A job well done!
5/ 5stars
by  
on May 7, 2015
advised problem, offered options, did job correct the first time.
5/ 5stars
by  
on May 6, 2015
I have a Firestone in my town but choose to drive a couple extra miles to this location. The customer service is excellent. Every time I come in it's like I was just in there yesterday. I never have to wait a long time to be waited on and everything is always done correctly the first time. I would recommend this location to everyone.
1/ 5stars
by  
on April 25, 2015
Brought in to fix a rotor that was wearing unevenly(they replaced the pads and rotors originally). At the same time it made a consistent squeel while driving and clicking while breaking at a slow speed right before an absolute stop. They repaired it the same day, claiming a warped bearing was the cause. 600 dollars later I picked it up and within two minutes of driving it back the same issues were still present. Very displeased.
4/ 5stars
by  
on March 1, 2015
Helped me with several flat tires this season. Also had all 4 brake pads replaced. Fixed it right the first time. Love that they open on a Sunday and have a Firestone credit card option!
2/ 5stars
by  
on February 26, 2015
Even though if you take appointment they will make one wait for atleast half an hour before they look. I purposefully did the appointment early in the morning at 9:00 and my car got attended at 9:35. Once they take the car in they are swift in fixing the issue.
5/ 5stars
by  
on February 25, 2015
Knowledgeable people... friendly... fast service... convenient
5/ 5stars
by  
on February 4, 2015
The Hackensack Firestone recommended the shop in JC . Fast , price quote and hardworking! Great shops in Hackensack & JC too! Wararentees are the best such as lifetime shell alignment and road handler for tire repairs. Great Customer service.Thankd Gilbert for your service....
5/ 5stars
by  
on February 4, 2015
I always service my car regular there and I am very happy
4/ 5stars
by  
on February 3, 2015
I have been going to Firestone, Observer Highway, for years now & service is great.
5/ 5stars
by  
on February 2, 2015
The store never has a problem attending me even without an appointment in a prompt manner. The service is just great!
4/ 5stars
by  
on January 25, 2015
I really have no complaints. The people are professional and attentive. The prices are on the high side.
1/ 5stars
by  
on January 24, 2015
When I went in for an oil change, they let me know I needed a belt change; I was fine with that. Later that week, I find out that they disconnected the radiator hose (in changing the belt) but never connected it back up. I expect my mechanic to not make careless mistakes when I am paying for a professional.
1/ 5stars
by  
on January 24, 2015
Quote is very high. I checked with other service centers
5/ 5stars
by  
on January 24, 2015
I have used them most, if not all the time, and they are fabulous.
1/ 5stars
by  
on January 23, 2015
I went for the first time for service and not happy with the service. Things requested resolved temporarily but it started again.,
4/ 5stars
by  
on January 22, 2015
The found my problem and they managed to fix the issue

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