Firestone Complete Auto Care: Your Source For Tires And Repairs At 629 Brick Blvd In Brick

Welcome to Firestone Complete Auto Care at 629 Brick Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

629 Brick Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #965 Managed by Steven Bernknopf

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, headlights, hoses, and more. Plus, our team believes in providing the best auto repair possible at affordable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 36 Reviews
5/ 5stars
by  
on December 1, 2018
Replaced two tires and performed a wheel alignment. Tire prices were very reasonable and the work was done quickly and done right the first time. Have been buying tires there for my 4 cars for a number of years now and have been very satisfied with the selection, quality and prices of the tires they sell.
5/ 5stars
by  
on November 30, 2018
Great place to get your car serviced, techs know what they are doing and very informative as to what is necessary for toy car without over selling you something you dont need
1/ 5stars
by  
on October 14, 2018
NEVER to return this location!!!!!. 3 HOURS TO HAVE A TIRE REPAIRED.......3 HOURS People came in after me and left way before me. WORST service ever experienced
Responded on November 11, 2018
Thank you for sharing your experience with Firestone, James. We are sorry for the long wait time you had experienced at Brick location and we want to help. If you could email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review we will escalate your concerns to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - Brick Management
5/ 5stars
by  
on October 8, 2018
Best most reliable honest over the top best group of managers and staff. Took the best care of my sons car took out wrong spark plugs from a local competitor and got the car running so my son could get back to his job. Outstanding Service everyone should go to Firestone in Brick! #1 all the way!
5/ 5stars
by  
on October 7, 2018
Steve, the service advisor, went way out of his way to find me the exact tire that was needed for my car. This tire was very hard to find and not only did he find it at the right price but had the tire delivered by 7am the next morning and the car fixed by 8am. I don't usually write reports like this, but the service I received at this service facility was exceptional. I would absolutely recommend this dealer to everyone to visit for repairs. Thanks Dave
1/ 5stars
by  
on July 16, 2018
Awful customer service. I made an appointment online which they confirmed for an oil change. The day of my appt they canceled because they were too busy and stated that If I could bring it in the next day(Sunday) at 3 pm they would be able to do it no problem which I said fine. I bring it the next day at 3 pm and Keith stated they don’t have me in the system and I explained what I was told he then told me they would have to keep my car overnight which I said no to and that if he couldn’t do the oil change I would take my car back. He said no that he could get it done by 4:45 PM because they close at 5 PM. I said OK and handed Keith My car key. Once Im home I get a call from joe stating they are so busy that they will get to my car the next day which I said no and once again If you can’t do it I’ll come get my car which Joe said OK I’ll let you know within the half hour. Joe then calls me right back asking if I left a key and I said yes when I checked in and joe says ok and hangs up. Now I see it’s 5pm and I’ve heard nothing so I get a ride over to see what’s going on and they are shutting off lights and locking up. I run up to catch up with someone and ask about my car where they tell me that they lost my key and never did the oil change. Nobody thought to call me and tell me and now your locking up and leaving when I told you I needed My car back that same day. Are you freaking kidding me?!? So the next day I call and they still can’t find my key fob which will cost $350 to replace. Finally I get a call they found my key. I go to the shop again and they give me my key but barely look at me and no apologies for the inconvenience or bothered to reschedule my oil change. If they can’t handle an oil change I would not trust them to do anything else!
5/ 5stars
by  
on June 4, 2018
I unfortunately hit a huge pothole and blew out two tires at once! The sales manager and team were very helpful and explained everything as they went along. I trusted them and felt confident in the service I received. As a business woman myself I appreciate good service.
5/ 5stars
by  
on December 3, 2017
No Problems
5/ 5stars
on September 6, 2017
Service Manager Bill Jackson was extremely knowledgeable and courteous.
5/ 5stars
by  
on August 22, 2017
I would never take my car anywhere else. Always have a great experience with the talented staff here. Especially Paul, always go to him, he is the best! Very knowledgeable and helpful.
5/ 5stars
by  
on July 29, 2017
ALWAYS HELPFUL WHEN VISITING FOR SERVICE OR SALES.
1/ 5stars
by  
on May 2, 2017
Iam a disabled veteran. Got a flat. Pulled into Firestone. It was a side wall.. unrepairable. Road Hazzard... I have Allstate ins. Asked them to call it in. He did " We don't report you have to go to original dealer. I did. Long story by Firestone not reporting I am not getting paid for the tire. Thanks for taking $250 out of my pocket.
1/ 5stars
by  
on February 19, 2017
Every time I bring one of my vehicles for service to Brick Firestone- salespeople overcharge, upsell and lie about services needed. A simple synthetic oil change with $49 coupon should cost $49. Then I was told it needed to extra quarts of oil, so 2 quarts synth doesn't cost $40. They told me it's "SPECIAL" oil and filter!!! Save your time and money u work hard for and don't take your vehicle to Firestone where they want to steal from you
5/ 5stars
by  
on January 30, 2017
I very impressed with the service at Brick Fitestone. All staff our attentive. The mechanic Matthew Schlaner very thorough & my car is driving like a new car. Very friendily & customer oriented. Thank you Jeff Kubasak you have a great team. -Alice Shannon 01/30/2017
5/ 5stars
by  
on January 1, 2017
Everyone here was great, professional, and knew what they were doing. Wait times aren't long; was able to wait in the lobby rather than having to drop the car off. Good pricing to fix a screw in a tire and get a tire rotation, and then was able to take advantage of an awesome pricing for Lifetime Wheel Alignment service on New Years Day. All in all, great experience here!
5/ 5stars
by  
on December 27, 2016
The staff is very courteous and friendly.
5/ 5stars
by  
on December 21, 2016
Sean, and the ENTIRE staff were simply amazing!! Professional, polite, helpful beyond words!! Highly recommend!!!
5/ 5stars
by  
on October 18, 2016
Came in for a oil change and decided to have two new tires put on as well. My Service rep, Tashan, was awesome and helpful and the tech who serviced my car did a great job. Everything went smoothly and was done in a very timely manner. I will be coming back!
5/ 5stars
on March 26, 2016
The manager Bill was very honest and didn't try to upsell me. I was told by another shop. I needed 2 tires and an ailment. When really at this time I only needed 1 tire. I felt the other shop was just trying to sell me extras. Thanks for doing a great job & being honest.
5/ 5stars
by  
on March 26, 2016
5/ 5stars
by  
on November 29, 2015
The most pleasant experience I have had making a tire purchase. Pleasant , professional staff, done in a timely manner. Want to go back for my wife's tires, next week.
2/ 5stars
by  
on November 16, 2015
The job got done well, quick, and relatively cheap, but whatever discount I was promised when i scheduled was non-existent when I came, the timing that i was promised (1/2 hour) was doubled, and the diagnosis that i was given for unauthorized services were blown up like a helium balloon with out much thought.
5/ 5stars
by  
on October 26, 2015
I used the Brick facility over a week ago and was very pleased and surprised. I did semd in my review once before.
5/ 5stars
by  
on June 29, 2015
New tire..informative..they checked the front end..very nice and I didn't wait long
5/ 5stars
by  
on February 27, 2015
Fast professional courteous clean and not pushy when trying to sell items or service that can wait a while longer. Prices are excellent for the most part.
5/ 5stars
by  
on February 26, 2015
I have been going to Firestone for many years and have always been very satisfied with their service. Len Lebanese, manager, is quite knowledgeable and very helpful. I referred my best friend to Firestone a few years ago and she, too, has never had a problem and is happy with the service she receives.
5/ 5stars
by  
on February 6, 2015
informed me of thing that have to be done so I can keep my car for a long time, also selected tires that I can use and not to have to replace so quickly
5/ 5stars
by  
on February 5, 2015
Theymade it easy to select the right tires at the right price and honored a previous quote
5/ 5stars
by  
on February 4, 2015
Quick, professional, and thorough service at a good price.
5/ 5stars
by  
on January 25, 2015
I used them a couple of weeks ago and they were great. I've been going to the Firestone in Brick for many years. Lenny has always been honest and his mechanics have always done a great job.
5/ 5stars
by  
on January 24, 2015
They keep all my cars running. I have a 13 year old car and it runs great. They treat me like family . Thank you Firestone .
5/ 5stars
by  
on January 24, 2015
Every time I have used/visited the Brick Firestone, I have always been extremely satisfied - great service every time!
5/ 5stars
by  
on January 24, 2015
Myself, my husband and son and daughter all use Firestone in Brick for our tire, alignment, oil changes and other repair issues. We always get great, prompt service and repairs. The manager and techs are very accommodating. Drop offs and pick ups are easy. We highly recommend Firestone Auto Care!
5/ 5stars
by  
on January 24, 2015
Been going to this location for many years and always a good experience.
2/ 5stars
by  
on January 23, 2015
Weather it is Firestone's or the Brick's service centers policy, the check engine diagnostic fee should be waived if the service center gets the repair job.. Recommended service and/or repairs are often exaggerated.. Bosch wiper blades are the worst ever..
5/ 5stars
by  
on January 23, 2015
I came in with deflated ties on one of those recent freezing days. Both the gentleman in the reception area, and also the gentleman who fixed my tires, were both very professional, polite and helpful. I was very impressed.

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