5/ 5stars
by Charles P
on August 23, 2018
Needed my window motor repaired. The Service Manager Philip showed me a problem I will have with my AC soon. This is very helpful to prepare for a costly repair.. THANK YOU PHILIP.
5/ 5stars
by steven h
on July 24, 2018
great tech Kaleb and sales rep jeff and phillip did agreat job and show me what i needed and what i did'nt thank you all
5/ 5stars
by SANDRA H
on July 20, 2018
I always receive excellent service and great prices + occasional discounts at this location.
5/ 5stars
by Magie S
on February 28, 2018
Even with just 2 prior visits, I was recognized upon arrival as a walk-in! I was immediately helped and car was serviced quickly! Thank you!
5/ 5stars
by Rachelle W
on January 17, 2018
5/ 5stars
by Claudia R
on January 2, 2018
Best service ever. Fast, courteous, great prices! I bring all my family vehicles here to be serviced.
5/ 5stars
by michael s
on December 9, 2017
FANTASTIC SERVICE. THE SERVICE GUY TOOK HIS TIME TO EXPLAIN ALL SERVICES BEING PREFORMED AND ALL SERVICES I WILL NEED IN THE FUTURE
5/ 5stars
by SANDRA H
on November 24, 2017
These guys are great! I always receive excellent service in a timely manner. They are very honest about what you are getting and how long it will take. No pressure - really great service.
5/ 5stars
by Bill M
on October 4, 2017
These people at this store are fantastic in every respect.
5/ 5stars
by Eric O
on April 30, 2017
5/ 5stars
by Robert H
on April 11, 2017
Phillip Lampkin and Jeff Rathjen did an excellent job. They explained my options, saw that the work was done correctly and gave me suggestions on car maintenance. The price for work done was very affordable.
1/ 5stars
by Gus G
on July 26, 2016
I almost died when they did not put on or tighten the clamp that holds the gas tank up after changing my fuel pump. Luckily I was not on the freeway when this happened or I would be dead. It was literally dragging on the ground.
5/ 5stars
by Jerry L
on April 17, 2016
Tim at the Eastern St Location in Henderson Nv displays a sincere "I Care" attitude.
5/ 5stars
by Zaney444
on November 30, 2015
So they first wrote me up as all four tires the same, but I actually had staggered rims. When they realized the mistake, the calculated value for the two larger staggered tires was $160 over the original quote, but they price matched it down $160. Awesome service.
5/ 5stars
by GoNavy
on November 21, 2015
I had to get my 100000 mile service with them, and they did a great job!
5/ 5stars
by Tuba
on October 29, 2015
This is the first time I used Firestone Complete Auto Care in over forty years. Firestone has done a 360 degree turn and has won my future business.
2/ 5stars
by do n
on September 8, 2015
I went because they were close and advertised complete car care. I had an appointment for tire rotation, oil change, wiper replacement and to diagnose a severe vibration. Even with the appointment, it took longer than 3 hours to change the oil and rotate the tires. They never did change the wipers, which were shredded but the tehnician said were fine. They gave me a diagnosis on the vibration, but I didn't think it was something they could handle so I took it to the dealer. I was told it would take a week, dealer did it in a day. After returning home I noticed part of one of the front rims was missing. The tech calims he reinstalled it, but it must have fallen off. They said I had the wrong tires on the car, but they were what GMC specs for my SUV, not trust in them. Again, will not go back there for even the most basic car care.
5/ 5stars
by cncdecuir2
on June 21, 2015
Vienna kept me informed and service was excellent!
5/ 5stars
by Baum
on May 15, 2015
Very professional and friendly staff. The price for the oil change was great. i love your coupons.
5/ 5stars
by peet
on February 25, 2015
I recently had some work done on my vehicle and was satisfied with job performance and professionalism. But the cost was a little exorbitant.
4/ 5stars
by Rub M
on February 3, 2015
The job order took twice as long as promised, 3 hours instead of 1 1/2 hours. Not a big deal except I was waiting at the facility because it was only suppose to take 90 minutes, had I know it would take 3 hours I would have gone home. She gave me $100 discount for my inconvenience. Otherwise, the job went fine.
4/ 5stars
by Nonames
on February 3, 2015
I had squeaky brakes when at a stoplight and I brought the car in to check it out. As it was we started with just bleeding the brake line.
5/ 5stars
by JA95606
on January 25, 2015
I utilized their service several times during the month of December. Awesome service, and awesome staff.
3/ 5stars
by Spinrb8
on January 24, 2015
I wasn't going to write a review but since I got this email I figured I should say something so it doesn't continue to happen to others. I brought my wife's new car in with a couple hundred miles on it. I thought I would change out the break in oil early. I don't like the thought of any metal particles floating around in there sanding parts down. Any way I just had the car washed and detailed before I went in. After I got home my wife noticed the windsheild was all streaked and spotted from someone running the wipers and spraying the fluid everywhere. Needless to say I was not happy. Thanks, Ken Hastings
1/ 5stars
by Kevo27
on January 23, 2015
I had a complete brake job done. Rotors resurfaces, new pads, brake fluid flushed, rear brakes clean and adjusted. They said it was done and I picked it up and it braked horrible. Rear brakes barelly worked. I almost rear ended someone just they didn't lock up. Then when I braked hard the truck would pull hard to the left which it never did before. They obviously never test ran it. I took it back to find out that a part that pushes fluid to the rear brakes went bad surprising between the time I dropped of my truck and them working on it. They wanted to charge me for the new part they forgot to check and ace in the first place. They actually Eventually fixed all the issues at no charge.
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