Car Tires And Services At 621 Mall Ring Circle: Firestone Complete Auto Care In Henderson

Ready to come in to your local Firestone Complete Auto Care on 621 Mall Ring Circle? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

621 Mall Ring Circle
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #356288 Managed by David Kim Seu

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll examine tires, air filters, hoses, and more. Additionally, our team believes in delivering the best quality service possible, all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.3 of 5) - 45 Reviews
    5/ 5stars
    by  
    on September 30, 2018
    Great customer service. They went above and beyond to help me understand the process of fixing my vehicle, gave me honest advice about what to do, and quickly completed their work. No presssure just honest friendly staff. I will always return to this store even if it’s a bit further from where I currently live.
    5/ 5stars
    by  
    on August 12, 2018
    "My Firestone" App on Android Google "Play Store" error "Your device isn't compatible with this version" I setup a "Firestone" account on my computer - entered my info - did not find info from my visit on 10 August 2018, Information not updated on Firestonetire.com. From: Firestone Tire <Confirmation@email-firestonetire.com> Date: Fri, Aug 10, 2018 at 4:06 PM Subject: Your account information has been updated. To: <koalabobby@gmail.com> Your information has been updated! Robert, you've successfully updated your information on Firestonetire.com. Thank you! ?????????? ---------- Forwarded message --------- From: Firestone Tire <Confirmation@email-firestonetire.com> Date: Fri, Aug 10, 2018 at 4:06 PM Subject: Your account information has been updated. To: <koalabobby@gmail.com> Your information has been updated successfully View Online Customer Service 1-844-798-4737 TIRES | OFFERS FIND A STORE Your information has been updated! Robert, you've successfully updated your information on Firestonetire.com. Thank you!
    1/ 5stars
    by  
    on July 4, 2018
    Do not come here you will get the run around, you’ll be over charged, the work completed you’ll have to second guess weather or not it was done or even needed and completed correctly, you may want to get your car re looked at afterwords and expect around 5 hours with an appointment
    5/ 5stars
    by  
    on November 21, 2017
    While traveling on the road in a high profile rv it is a challenge to find service centers that accept them. This facility welcomed us in and treated us great. Extremely clean and well organized facility that also offers military discounts along with others. Nice friendly crew. Highly recommend them.
    5/ 5stars
    by  
    on October 8, 2017
    1/ 5stars
    by  
    on June 30, 2017
    It was a bad experience that we made an appt at 10 am drop off my car at 9:30 am came back at 12:30 nothing was done at all. Guess what other cars that came after me got service and they "forgot" about my car!
    4/ 5stars
    by  
    on June 30, 2017
    I haven't been to this location many times and every time I'm satisfied. The people there are knowledgeable, friendly and trustworthy. They don't take advantage of you like other shops do. They don't only focus on upselling, they do the job and they do it well. I'll definitely be back. The only thing I'm not completely happy with is the time it takes. It takes a while to get it done (even with an appointment) so expect to be there longer than they say. I'm ok with that since they always do a great job on my car.
    5/ 5stars
    by  
    on June 22, 2017
    I have taken multiple cars here to get tires and other basic services. I have never felt pressured to fix things but always knew what they recommended. My experiences have always been smooth and very professional
    5/ 5stars
    by  
    on May 27, 2017
    I usually hate going to get my car serviced. However, my experience at the Mall Ring Circle location has made me excited to go back. That's great from this woman's prospective.
    5/ 5stars
    by  
    on April 30, 2017
    Matt is worth more money. Great service.
    4/ 5stars
    by  
    on April 25, 2017
    After having to return to the store to fix a problem, Javier Trujillo LISTENED, fixed the problem. This guy did what two others didnt do...listened to the customer.
    5/ 5stars
    by  
    on March 13, 2017
    everything was great as usual
    5/ 5stars
    by  
    on October 25, 2016
    My sales professional Javier was very helpful, enthusiastic, and knowledgeable. He recommended excellent products and services, and his outgoing personality made me feel comfortable that I was making the right decisions to suits my current needs. The technician who service to my vehicle was also very thorough and knowledgeable. My vehicle was ready when they said it would be, and I am exceptionally content with my purchase. I would highly recommend to family and friends.
    4/ 5stars
    by  
    on June 23, 2016
    The one on Nellis and Sahara in Las Vegas, NV ( I didn't see it on the list), is clean and neat. Could use better amenities for the waiting room and certainly better ways for the poor technicians to keep cool. It was 115 degrees that day and they had bay doors open with little tiny fans. Should at least have a swamp cooler or something. Meanwhile, it was almost too cold in the office. The poor service advisor was coming down with a summer flu from going between the cold office and the blazing hot repair bay. Otherwise, it was nicer than many other repair shops I've been to. They seem to have done a good job doing a status check on my car and filled up the fluids that were low and aired up the tires.
    5/ 5stars
    by  
    on March 16, 2016
    i have been @ this location since it opened,and i have the bills to prove it. always good store mgrs, tim,nathan and shawn a tech.
    5/ 5stars
    by  
    on December 21, 2015
    Went in there to see if I had an oil leak. Then cleaned the undercarriage of my car. Told me to drive 100 miles then return so the knee where or if I had a leak. Going back when I hit 100 miles.
    4/ 5stars
    by  
    on December 6, 2015
    Staff were prompt and honest in their diagnoses. Advising, although not good news, the problems and solutions of our aging Buick Regal sedan.
    5/ 5stars
    by  
    on November 10, 2015
    I was just traveling through Henderson and needed an oil change. The staff members did a great job of inserting me into an already full schedule and I was back on the road so soon that I almost did not have time to finish my lunch at a local restaurant.
    5/ 5stars
    by  
    on November 4, 2015
    Yesterday I brought my car in because it was having trouble starting. It turned out to only be the battery,they replaced it, fixed my back brakes and alignment, and ran a full diagnostic check. My car is running great now, and it was all done in less than three hours.
    5/ 5stars
    by  
    on October 24, 2015
    Requested early appointment and got it! Oil change - no problem. Shimmy when driving fixed - they found the adjustments and I didn't pay extra for shims. A heartening experience. Thank you.
    5/ 5stars
    by  
    on October 20, 2015
    This felt like a state of the art facility not a grease garage! I'll take my car there again!
    5/ 5stars
    by  
    on October 11, 2015
    love the fact that i can drive away feeling like i DID NOT get taken to the cleaners.
    5/ 5stars
    by  
    on October 10, 2015
    Representative took time exclaiming all the options
    5/ 5stars
    by  
    on September 19, 2015
    My tire picked up a nail in sunset parking lot a few days ago so i went to this firestone location and the guy David really helped me out. I walked in stressing over paying for a set of new tires because i know with tires its best to replace them all at the same time. David knew i couldn't afford new tires in stead of taking my rent money for tires he patched the tire like new and even rotated them for me he didn't try to get me for half or even a portion. it was really cool and appreciated. after that i will follow him to any store he works at. trust is almost invaluable in that field and he is very trust worthy in my book...... then i see tonight that he is the store manager. its for a reason for sure
    4/ 5stars
    by  
    on September 16, 2015
    First time utilizing service from Firestone, and satisfied.
    1/ 5stars
    by  
    on August 11, 2015
    We took my daughters car in to be looked at, the manager Steve said he would take the initial $100.00 chardge off the bill if the problem was something simple. We googled the part he said we needed for the car it was priced at $58.00, the quote we recieved from Nathan was $230.00 before tax including the labor, we thought great Steve took the $100.00 off, firestone had the car for 4 days, then the day we were to pick up the car Nathan called and told my daughter the bill was $360.00. My daughter called them back and spoke to David about the bill he told my daughter that the $100.00 was not going to be taken off, needless to say they gave my daughter a very hard time but she insisted on the $100.00 to be taken off and wanted them to stand by the quote of $230.00 from Nathan, they finally took the $100.00 off the bill. We will never go to this Firestone again!!!!
    4/ 5stars
    by  
    on July 4, 2015
    For a simple oil change the staff was very welcoming and gentle. They did not give any pressure to upgrade service or change filters. They are a honest bunch over there in Henderson. Thank you for being great!
    5/ 5stars
    by  
    on June 3, 2015
    A few weeks ago I had run into a curb and blew two tires and I thought both rims. Well, to be honest I spend most of my money on my kids grandkids and now great granddaughter. It's s long story but I ended up with one rim and a really bad used tired and a worn out spare tire on a 'donut'. Pulling into Bank of America next to your store on sunset in Henderson Nevada : I tapped another curb with the donut - BAM- flat as a donut. !! Totally disgusted with my situation I found your store and low and behold it was open. Not even dreaming I could get a new tire I actually pleaded with your salesman if they had a used cheap tire. No he politely told me. - as I turned to leave he said let's check and see if I could get financed. NOW IM DRIVING PROUDLY ON FOUR FIRESTONES THAT I KNOW FOR CERTAIN STOPPED ME IN TIME TO AVOID A ACCIDENT. NO LONGER AM I FRIGHTENED TO GET ON THE FREEWAY NO LONGER DO I FEEL GUILTY PUTTING MY GRAND CHILDREN IN MY CAR. THANK YOU FIRESTONE FOR BEING THERE WHEN I NEEDED YOU MOST. THANK YOU FOR TAKING A CHANCE ON ME: NOW I DONT HAVE TO CHANCE IT WHEN I DRIVE
    5/ 5stars
    by  
    on May 23, 2015
    We were fortunate enough to see Nathan LeBrun on Saturday, May 20, 2015. We were on vacation and had just come down to LV from St. George. My husband realized we had brake issues and Nathan LeBrun was gracious in his handling of our situation. By 7 that night we were "good to go" due to his diligence and that of his staff. Our trip home was uneventful and "safe" due to your mechanics. Thanks you.
    2/ 5stars
    by  
    on May 14, 2015
    Came in for my first visit with Firestone on 05/07/15 for an oil change. When i took my car in, there were no problems with my car. When Nathan (person that was helping me) told me about what they found from the initial inspection, the only thing he said was that the car alignment was off and the air filter was pretty dirty (he even took it out to show me). So, after the oil change was over and I was paying, Nathan mentioned to me that his mechanic JUST TOLD HIM that "by the way, the traction light and red lightning bolt light (don't know what it's called) was on when he initially pulled the car in before the inspection." THIS WAS NOT MENTIONED TO ME WHAT SO EVER, when I asked Nathan why this was not mentioned, he stated "because this is something that the dealer usually takes care of, so we didn't see a reason to mention it!" When I got in my care to drive it home, the lights were still on and the car would not go over 20 mph! They did a free diagnostic on the car, but of course they said there was nothing they could do because "it's impossible for an oil change to affect the car in that way".
    4/ 5stars
    by  
    on May 9, 2015
    The job was done on the promised time. The service is good.
    5/ 5stars
    by  
    on May 4, 2015
    The best auto I have experienced! It took less time than quoted and the work was superb!!!
    4/ 5stars
    by  
    on February 26, 2015
    Good Service, quick, professional, fair price. Convenient location
    5/ 5stars
    by  
    on February 26, 2015
    Good, courteous guys who explain things simply and try to help you through the process.
    5/ 5stars
    by  
    on February 6, 2015
    I have used Firestone Henderson for all my car needs (tires, oil change and car repairs) for all my vehicles (old and new). I feel I can trust them to do only the work that is needed and even when I think I need new tires they have been honest enough to tell me "no". Great service, good people.
    5/ 5stars
    by  
    on February 4, 2015
    I have been going to this Firestone for years and even though I've moved across town I still drive over to have my vehicles serviced by them. They are honest and don't try to upsell you on things you don't need. They do quality work and guarantee it. And they always look for ways to save the customer money. At least that's been my experience with Tim and the rest of his crew.
    5/ 5stars
    by  
    on February 3, 2015
    I go to Firestone for all my auto needs. The staff is always very friendly, inviting, and professional. We don't go anywhere else!
    5/ 5stars
    by  
    on February 3, 2015
    I recently had a tire punctured a little after 7pm while out on an errand. It was driveable, but I dreaded the prospect of driving home or changing it to the spare in a dark parking lot. I decided to drive to the Firestone location at the Galleria Mall in Henderson, and I arrived there a few minutes before closing time. The staff were very friendly and courteous, and told me not to worry that it was right before closing time- they'd have a new tire put on in a few minutes. I was given a selection of 3 tires, different prices, and had each explained to me, including warranties. I made my selection, and was on my way home in under 30 minutes. Very professional service! I went back a few weeks later for a vehicle inspection, was told it would take about 15 minutes, and it was done with the DMV notified that the car passed the test within 15 minutes. Maybe nobody was in line ahead of me for the inspection, but it's a big place, and the accuracy of the time estimate shows the management is on top of things. I recently moved to Las Vegas, and had used the same auto mechanic for 20 years to service a variety of cars, who was very good; I've never experienced better service than the Firestone at Galleria Mall.
    5/ 5stars
    by  
    on February 2, 2015
    The customer service here is incredible! And my services have always been completed in a timely manner ! Thank you Gerry for always taking care of me ! And I love the kids Toys !
    5/ 5stars
    by  
    on January 24, 2015
    I went in for a potential bad battery. The service tech examined the battery, condition, connections and age before recommending a new one. The vehicle had to be jumped to get it to Firestone, so I knew that was potentially the problem. The tech inside explained options and costs clearly. The work was performed quickly and correctly.
    5/ 5stars
    by  
    on January 24, 2015
    We had nice experience, very professional. The service rep was very honest & it didn't take too long to the brakes fixed. We went across the street ro have dinner & a movie at the casino, they called us when they were finished. The breaks work great!
    1/ 5stars
    by  
    on January 24, 2015
    I had my cars oil changed and a full check up because we were going out of town. About 2 hours our of town my 'engine' light came on. When I brought it back to ask them to check it out they told me it would $99 to look at it and let me know what was going on and that they plugged it in and it may or may not be the catalyst converter. I took it to a macanic of a family member they plugged it in dignosed the problem as the catalyst converter with no charge. I won't ever be back to Firestone! Until then I was a happy customer,but feeling taken for a ride I am no longer a customer of firestone. I will be paying off my cc from Firestone and cutting it up!!!!! ALSO. Took my husbands truck there to have a leak checked. Was told there was 3 leaks and that it would be 1600$ to fix again took it to our NEW macanic and found out it was 1 leak and it cost $260!!!!
    1/ 5stars
    by  
    on January 23, 2015
    My visit was 3 months ago. Called in w/a brake problem and was told it sounded like another problem and was told to get a sound inspection instead. $30 later they said it was a wheel hub problem and I should really get both replaced for over $700. Took my car to another auto shop for a second opinion. Problem was the brakes. The original problem I called in to Firestone with who told me it wasn't the brakes. Now out $30 for a worthless inspection. Won't go to Firestone again.
    5/ 5stars
    by  
    on January 22, 2015
    After dealership and neighborhood mechanic, Firestone did not over promise, force me to buy anything but informed and educated me on future needs, and had better customer service including making eye contact and smiling.
    5/ 5stars
    by  
    on January 22, 2015
    They put a plug in my tire and fixed the slow leak. No charge. Thanks.

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