Car Tires And Services At 220 N Stephanie St: Firestone Complete Auto Care In Henderson

Come in to your nearest Firestone Complete Auto Care at 220 N Stephanie St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

220 N Stephanie St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #357172 Managed by Christopher Stout

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll check lights, steering, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 45 Reviews
5/ 5stars
by  
on September 8, 2018
Great customer service knew what they were talking got me out in a timely manner.
5/ 5stars
by  
on September 3, 2017
I had gotten a flat tire while parked overnight in a hotel parking lot on a long road trip home. I contacted multiple Firestones around and ONLY Rudy was willing to come out to my car and take a visual look without making me wait 3 hours for an appt. (I was actually VERY irritated with the other Firestones around because my Firestone at home is MUCH more service oriented.) He helped me find the cause of my flat and explained that my tread was too low to facilitate a repair and I would need 4 new tires (all wheel drive vehicle). He was kind, funny, informative and helpful. I was more than happy to wait for my repair, knowing I was in good hands and he was watching out for my best interest. :) Even then, I didn't have to wait long because they worked me in without delaying their other appointments. I was back on the road, with four happy children and the confidence to drive the remaining 450 miles. Rudy is an amazing asset to your company!! I felt like he saw me as a person and not like an inconvenient appointment around the lunch hour. People like him are why I keep coming back to Firestone! :) Even the feeling in the store - between employees and employees and customers was noticeably pleasant. I wish I could remember the names of the employees I had interactions with at the other two Firestones - those two you could do without!! (and the feeling there was tense). Rudy is a lifesaver!! :) :) :)
5/ 5stars
by  
on August 22, 2017
Phillip at the front desk was knowledgable and helpful. The technicians are efficient.
1/ 5stars
by  
on May 22, 2017
We were advised to make an appointment because the day we went, the staff was overwhelmed. When we went to our appointment for a basic oil change, it took forever to get our car. The technician or sales representative did not do the basic inspection as requested. It felt like they wanted us out because they were understaffed.
5/ 5stars
by  
on May 11, 2017
This place never lets me down! They have excellent customer service each and every time I go here. Chris is wonderful to talk to and work with you in getting you the best service he can. The technicians are super quick and do a great job each time!
5/ 5stars
by  
on January 17, 2017
The staff made me fill really comfortable with the repairs to my car. Chris Stout the Service Advisor was very friendly and explained everything that was needed to be repaired to my car. I recommend this location to everyone who lives in the area.
5/ 5stars
by  
on September 29, 2016
We took both of our trucks in to get them ready for our long road trip. Not only did they do a good job but they finished the work in less time than we anticipated.
5/ 5stars
by  
on August 3, 2016
I don't even know where to begin to fully explain how impressed I am with the service I received. First, I have to tell you that I live about .2 miles away from the store; I can literally see it from my house. The night before your men helped me, I had Kia's road side assistance come out to my car to put my spare on, only to find out that my car doesn't have a spare. Awesome! The next morning, I called the Green Valley Firestone and asked Phil Lampkin if he thought I could drive to his store on my flat tire, because I thought getting a tow to drive my car to a store I could see from my apartment was a waste of money. Phil let me know that this was a bad idea, because I could permanently bend my rim. Instead, he said he would drive across the street to my apartment and try to fill my tire with enough air to make the drive across the street to Firestone. When he got to my car, he noticed that the tire was completely shredded and wouldn't accept air. At this point, Phil had already gone above and beyond, in my opinion, by coming out to my car. Once he saw that the tire couldn't be filled with air, making it inoperable, he could have told me that I needed a tow. Instead, Phil took off my entire wheel, put it in the back of his truck, and brought it across the street to Firestone. At the shop, he found a new tire, put it back on the wheel, and brought it back across the street to my car. In the parking lot of my apartment, he replaced the wheel on site and then had me follow him back to Firestone. He did all this out of the kindness of his heart and with a smile on his face. Needless to say, I WAS REALLY FREAKING IMPRESSED!! Phil's hardwork (in 110 degree weather!!) saved me about $100, because I didn't need to pay for a stupid tow. Believe me when I say, that I have told literally EVERYONE about the outstanding service I received from the Green Valley Firestone and Phil Lampkin. On top of it all, Phil didn't even charge me any extra fee for coming out to my car! Who does that? It's been a long time since I've received such top notch service. I'm in sales and customer satisfaction is a big deal. Not only will I recommend your store to anyone who will listen, but Phil's service created a customer for life in me. I won't go to any other tire shop for my future needs...you guys got me! Thank you for hiring such an exceptional employee who gave me incredible customer service. He made a bad situation become good. YOU'RE AWESOME PHIL!!! My next stop is your guy's Yelp page, where I'm going to write an outstanding review!!! Thank you!!! -Chrissy Zirkel
5/ 5stars
by  
on June 16, 2016
IT WAS GREAT THANK YOU VERY MUCH
5/ 5stars
by  
on November 29, 2015
I went about a week ago. The experience there was excellent. I,ll be a returning customer. Got both cars.
3/ 5stars
by  
on November 18, 2015
Good service but needs more improvement. When I ask for tires the person explained me very poorly.
2/ 5stars
by  
on November 10, 2015
I went in for an alignment guy that worked on my car was great. But upset that I wasn't told that he had accidentally broken one of the stems to my tire lug. Didn't bother going back didn't wanna deal with them anymore took my car to a different auto shop to repair this mess.
5/ 5stars
by  
on October 19, 2015
I CAN'T SAY ENOUGH ABOUT THESES GUYS. ALWAYS SPOT ON, ALWAYS FRIENDLY AND WILLING TO HELP... IF YOUR LOOKING FOR A PLACE TO FIX AND MAINTAIN YOUR CARE, THIS IS THE PLACE.
5/ 5stars
by  
on September 17, 2015
My steering went out in my car it was very early in the morning, I have not found a guilty car service tell now! They took care of my steering problem in one day. I would highly recommend them for your car care!
5/ 5stars
by  
on September 10, 2015
Called and made an appointment for my oil change on the Mercedes. Arrived the next day and the service was great. Very attentive and interested in my needs. Will go back again for future service.
5/ 5stars
by  
on August 29, 2015
Very polite, fast service, would definitely go back and would tell family and friends about great service.
2/ 5stars
by  
on August 12, 2015
I used them 3 weeks ago and still waiting for a receipt of the work that was done to my GMC YUKON XL for my records. I was told they would call me later, and still waiting.
5/ 5stars
by  
on August 6, 2015
Online scheduling worked like a charm. Friendly staff and not pushy. No trying to ridiculously up sell services I don't want. (Transmission flush, etc)
5/ 5stars
by  
on July 1, 2015
So happy I went here the tire guys know there stuff.
5/ 5stars
by  
on June 15, 2015
Light on dash kept going on and off, on my trip from Las Vegas
5/ 5stars
by  
on May 5, 2015
On Saturday April 25 around 5:00 PM MY RIGHT FRONT TIRE had a blow out and was beyond repair. I recently had open heart surgery and was unable to disengage spare or take off destroyed tire. Even though it was fairly busy, the Firestone Techs were able to locate a new tire comparable with my Mini Cooper at a very fair price. I was very happy with the entire team and will come back to change the other tires.
1/ 5stars
by  
on April 27, 2015
I went in to have my tires checked cause I noticed a Nail or screw in one of my tires. They suggested to replace tires cause the nail or screw was too close to the edge of tire. NOTE: My BMW drove perfectly smooth before I bought their new tires. Now whenever I'm driving 45-55mph my car shakes and I don't know if I should even bring it back cause I don't trust them. Its been a few months since I had this done but just saw this "Write a review" in my inbox today.
5/ 5stars
by  
on April 24, 2015
I went to Firestone on American Pacific and Stephanie after Sun Auto on Stephanie tried to rip me off. Firestones manager Gerry and his Technicians were amazing, treated me great, saved me money, fixed my car problem and checked and made sure my car engine, battery, tires, belts, hoses etc. were functioning properly. Definitely going back for future car repair they're amazing, go see for yourself they were truly the best from start to finish.
5/ 5stars
by  
on March 22, 2015
about a month ago I always go to firestone for my car needs
1/ 5stars
by  
on March 7, 2015
Gave an estimate for unneeded repairs.Had noise in rear of vehicle. Listed parts vehicle does not even have.Air filter that was like new.All struts front and rear.Noise is in rear of car.$1400.00 worth of unneeded cost.
5/ 5stars
by  
on February 27, 2015
On a 3 week long summer road trip across the western US, had just beat up the van pretty good at Sequoia National park, and needed some help. Stopped in Henderson on Sunday night and the Firestone shop was still open. Made a next morning appointment, and found a motel for the night (Comfort Inn just around the corner, also highly recommended). The following morning, they got my van in first thing, fixed everything as well as identifying and fixing a few problems I was unaware of. I was a mechanic at a VW dealership previously, so can say without reservation that the recommendations were all accurate and necessary, and the service was top notch, as good as I would have done myself. My children enjoyed the free WiFi, I enjoyed the coffee, and the stop could not have gone better if it was planned and scheduled in advance. The manager and crew were some of the best I have ever encountered and would recommend this shop to friends, family, and anyone else who asks. 2 thumbs way up, Thanks!
5/ 5stars
by  
on February 25, 2015
They did a great job and treat me like a friend!!!!!
5/ 5stars
by  
on February 3, 2015
Excellent service and friendly . Will use them for all my vehicle needs
3/ 5stars
by  
on February 2, 2015
I have brake noise the tech said he don't see anything wrong but i still have brake noise
1/ 5stars
by  
on February 2, 2015
I had my 4 tires changed in August 2014 so it's a little late to receive an email requesting a review in February 2015. Since changing my tires which had no issues prior to coming to Firestone it was just time for new tires I had been back 7 times due to getting flat tires not due to road hazards and check tire pressure lights in small all within a 3 month period. Not sure why these issues happened but there was no reason I should have had to come back 7 times for doing simple maintenance such as getting new tires. Definitely will go somewhere else next time.
5/ 5stars
by  
on February 2, 2015
I have been getting my oil changes at Firestone the last year or so. They have good prices and don't try to sell me on things my vehicle doesn't need. That's refreshing. .
5/ 5stars
by  
on February 2, 2015
Service is great, always remember my name when I walk in. Never try to sell you something you don't need
5/ 5stars
by  
on February 1, 2015
I used them 5 days ago and they went above and beyond to accommodate me. They price matched their competitors for tires to earn my business and gave me exceptional customer service.
2/ 5stars
by  
on January 26, 2015
Last time I was in Firestone it was to get shocks and struts replaced. You ran a rebate special if you buy three get one free. However the process to get the rebate was very difficult! I went through the process for the rebate and was told it would be 6 to 8 weeks. It has now been 13 weeks still no rebate. You should not run rebate specials if you will not honor them.
4/ 5stars
by  
on January 26, 2015
went a few months ago and price and service was great!!!!!
5/ 5stars
by  
on January 25, 2015
Firestone has been my Go To shop for the past 3 years. Service is efficient and done promptly. Their techs take care of all my car needs.
5/ 5stars
by  
on January 25, 2015
I found where my car will go for future auto needs. Friendly, professional & quick!
5/ 5stars
by  
on January 24, 2015
Gerald Anderson who waited on me was very polite and knowledgeable. I believe what I was charged was reasonable for the services rendered.
3/ 5stars
by  
on January 24, 2015
One downfall, they can't seem to get the repair done right the first time. Been there 4×3 out of the four I've had to return the car for them to finish the job right
5/ 5stars
by  
on January 23, 2015
They were great,quick, and saved me money. Very nice and polite
5/ 5stars
by  
on January 23, 2015
Have used Firestone multiple times from tire replacement to battery and oil changes. Recently had an oil leak. They fixed the car for free. Was just a worn line. However any other place would have probally charged a healthy bill for work that didn't need to be done. Great customer service. Will always use Firestone.
5/ 5stars
by  
on January 23, 2015
Firestone offered good service at a reasonable price. The car was done when promised.
5/ 5stars
by  
on January 23, 2015
Jerry helped me and was fantastic. Fair price. A++
5/ 5stars
by  
on January 23, 2015
It's a bit of a drive for me, but worth it. These folks did a great job on my classic '65 Mustang. All at a fair price. Thanks!
5/ 5stars
by  
on January 22, 2015
I have brought my car, an Acura and my girlfriend's car, a BMW for all kinds of service and we have been very happy with work done. I have also gotten tires and other parts here. Again, very satisfied.

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