5/ 5stars
by Lee
on May 2, 2018
I have always had good service at this location. No complaints what so ever.
5/ 5stars
by Russell R
on February 18, 2018
It was indicated it would be three hours before they could do the oil change, did it in an hour
3/ 5stars
by James
on February 15, 2018
For the most part, the manager is pretty good at this location. My complaint with this visit is that I got a new battery and saw on the bill when I got home there was a $30.00 charge to remove and replace battery. This is a total rip-off as almost every auto parts store will install a battery for free, Had I realized Firestone had that fee, I would have gone somewhere else for the battery.
1/ 5stars
by Sateesh
on February 9, 2018
Firestone which is located at 3018 North 90th Street, Omaha, NE 68134 is not providing good services to customers and also they are cheating customers by charging an inspection fee which is not mentioned before I handover my car keys. Ryan, sales manager and kodi, mechanic are cheaters. I am not going to visit this place again
5/ 5stars
by james f
on February 3, 2018
5/ 5stars
by Ryan
on December 15, 2017
Ryan Salisbury and staff ALWAYS GO ABOVE AND BEYOND!!!! Customer service and car service are exceptional!!! Try them out for sure!!!!!!
5/ 5stars
by Ganesh B
on November 4, 2017
Everyone was polite and friendly. They told me everything that was wrong with my car. They are trustworthy and they do your work very quickly.
5/ 5stars
by Eric C
on July 19, 2017
They discovered a potentially life threatening problem with my car and fixed it. Cost me more, but, I would rather be alive.
5/ 5stars
by Jennifer W
on June 21, 2017
My Advisor Was Ryan and I can only say he was very friendly and courteous he was very knowledgeable and for my first time at the 90th and maple store. he told me where I could go eat and it was good food while I waited for the car to be finished- they got my car in and out with in an hour and didn't try and charge me for things that I didn't need was very respectable -- I have now found a perfect place for all my car needs and every oil change for sure---- thank you for making this a great experience and affordable
5/ 5stars
by Amie O
on April 9, 2017
Ryan was amazing! He actually listened to me unlike the area competition. He found me exactly what I needed and it fit my budget. When it came time for the service appointment, it took less time than expected. He also called me and recommended I get an alignment. And since I bought a set of tires from him he offered me a discount on the alignment. He was very professional, respectful of my time and needs, and efficient. I can't tell you enough how much I appreciate the service I received at Firestone Complete Auto Care on 90th and Maple in Omaha, NE!
5/ 5stars
by Zach p
on March 6, 2017
I recently had a brake issue and these guys got it done fast and right the 1st time. It was close to closing time and still got it looked at and completed in a very timely and professional manner!
5/ 5stars
by Jose m
on February 7, 2017
5/ 5stars
by Desi_long@hotmail.com
on September 28, 2016
Travis was amazing he sold me a new tire and explained everything in a quick and friendly manor. I really appreciate him respecting my time and getting me in an out on the road again so quickly.
5/ 5stars
by Inge R
on May 11, 2016
Ryan, the manager is absolutely the greatest! Very honest, explains things completely and always tries to give me the best deal by using coupons etc.
5/ 5stars
by Limhi
on December 24, 2015
I'm very satisfied with the service that this place provided me!
5/ 5stars
by Jeannie55
on December 4, 2015
I had a flat tire when I was in Omaha. I went to this Firestone at 6:45 in the morning. I was the first customer of the day when they opened at 7:00 and they immediately took my camry back and fixed my flat tire. I was on the road my 8:00 and then drove the 450 miles home with a repaired tire. Thanks for your great service!
5/ 5stars
by anonymous123
on November 4, 2015
I was having trouble with what I thought was a flat tire. I called to make an appointment after work that same day. When I arrived I said I had an appointment and gave my name. The service rep said he didn't see my appointment in the system. I explained what information I provided when I called to make the appointment and I guess he was the person I spoke with because he remembered everything after that. He asked me if I wanted all of my tires checked and I said yes. When my tires were fixed, he explained what happened and sent me on my way. I was very impressed with their service.
5/ 5stars
by ALT2
on November 4, 2015
I have had my vehicle serviced at Firestone since its purchase ( '90 Cadillac Deville). I have never had any issues with repair or service. If any warranty service exists, it has always been handled with courtesy and expediency. Kudos to the sales representatives and automotive technicians.
5/ 5stars
by Last 3
on November 3, 2015
I had new shocks, tires and the suburban aligned at the local Firestone dealer. The staff were courteous, thoughtful and efficient regarding their tasks. I received an explanation on all work that was done and the suburban drives perfectly. They even identified and oil leak that was under warranty and that was repair by the appropriate service station. An excellent experience.
5/ 5stars
by Btran93
on October 9, 2015
First visit to change tires was great, decided to go back to buy tires for my second vehicle, again was not disappointed. Maybe even faster than the first visit in terms of alignment and changing 4 tires and filling me in on the status of my car.
4/ 5stars
by Pappy1955
on October 6, 2015
Had new brakes put on and front wheel seal and safety check done
5/ 5stars
by Disco
on September 29, 2015
All told the work they did was good, it is a bit upsetting that without fail the air pressure sesors are broken every single time. But the staff did good work and was quick about it.
5/ 5stars
by veronica2015
on September 12, 2015
The manager at the location on 90th and Fort St., Ryan Salisbury is fantastic. Very caring and listens to your concerns. It's obvious he cares about your vehicle and wants to make sure he gives an accurate diagnosis. Great example of customer service.
4/ 5stars
by Weets
on August 9, 2015
I only use Firestone because they are quick n thorough.
5/ 5stars
by ga2002
on August 6, 2015
The people here care about cars. They always check everything. Even identified a warranty part that was having issues and fixed it at no cost. Something that they certainly didn't have to do.
5/ 5stars
by Running F
on July 12, 2015
We came in with the help of AAA at close on a Sunday with both a dead battery and alternator on our sole family car. The wonderful Firestone staff including the manager and the mechanic, Jonathan fixed everything right then and there and got us back on the road again.
5/ 5stars
by Minino99
on June 30, 2015
Happy with new tires and alignment. Along with price paid
5/ 5stars
by doloresdana87
on March 7, 2015
All the employees work together to perform excellent repairs/maintenance
5/ 5stars
by Jusm
on March 3, 2015
I left work and noticed that both my front tires were low. I had only a few hours before I had to get to my university class and immediately thought of the Firestone over by my house. I am so glad I did. They came through for me as I thought they would. What a relief to know I have that resource. Thank you again to those young gentlemen who assisted me when I needed it mose.
5/ 5stars
by JimmyC
on February 27, 2015
During my last two visits to my Firestone Complete Auto Care I had to have all 4 of my tires replaced and two of the wheels aligned. Everything that needed to be done was done excellently. If there's one thing I've learned during the time I've used them, it's that I can always count on everything to be done correctly. That's a peace that you can't put a price on.
5/ 5stars
by Sweet
on February 26, 2015
I love my service and the employee are nice and friendly.
5/ 5stars
by Clintimus M
on February 19, 2015
I've used them a few times for different things on my car and everybody is helpful and quick.
5/ 5stars
by Ndalio
on February 7, 2015
Great customer service, even after my car been repaired am prompted to go back for not just my car but referring both friends and family about the experience
5/ 5stars
by COsnow
on February 4, 2015
had simple service lately but in past appointments, work was done right. No pressures.
5/ 5stars
by janderson021
on February 4, 2015
I bought a lifetime alignment at the Ames store which has closed since then. I have taken my vehicle to the 90th street store to re-align which they did with no issues for me. Then a few months later I asked them to check it because I hit some potholes. They did the check and a small adjustment, again with no issues for me.
5/ 5stars
by LilRico
on February 3, 2015
I have been going to this Firestone for over 5 years now. I wouldn't go anywhere else. The staff is always helpful.
5/ 5stars
by Peggy i
on February 3, 2015
They always make me feel like my car problem is important to them to solve and getting it done in a timely matter is a priority.
5/ 5stars
by AshleyS
on January 27, 2015
I won't go anywhere else, Firestone is always helpful in determining auto issues as well as taking care of regular and preventative maintenance.
1/ 5stars
by GarrettOmaha
on January 25, 2015
I stopped in for a quick oil change before heading to a friends house for the weekend an hour away. The location was a little difficult to get into and find, but nothing major. The staff were friendly and really had wanting to come back. However I will never trust my car to another Firestone shop or employee again. First reason was that they told me I had a nail in two of my tires and it couldn't be patched, I really had no issues with the said tires until after I left the shop, they asked if I wanted them replaced. I declined getting them replaced because I have a warranty on them at another shop. They said they were extremely low (didn't notice that before, but possible). I figured they would put air in them then I could have them replaced in a couple days once I returned back into town. They didn't put any air in them, and when I stopped for gas after leaving Firestone they were at less than 15psi... Next thing is that I asked how my coolant level was, I had noticed a small leak a few days earlier, they said it was full and didn't need replenished. I checked that same day and it was completely empty. They gave me a long list of things "wrong" with my car, at first I really was going to shell out the additional $1500 to get my car fixed, but went with my gut and decided to wait on it. Not sure any of the work would have actually been completed. I am still even questioning if my oil even got changed, but I guess I'll never know now. This happened a few months ago and I was so angry and frustrated that I never went back to talk with the manager. So thanks for the email today asking how my service was months ago.
5/ 5stars
by dposth
on January 24, 2015
Great tires, great price, fast service, honest people.
5/ 5stars
by arley c
on January 24, 2015
I call for an apt , I get right in on that day and review the service with me and recadations and other service for the future and no pressure.
5/ 5stars
by Denice C
on January 23, 2015
Quick , honest service. they take good care of me.
5/ 5stars
by Tommy
on January 23, 2015
I needed a new tire to replace a damaged one. They had my new tire ready for me in 15 minutes - did it over my lunch hour - that helped me out a lot.
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