Car Repairs And Tires At 13060 W Center Rd From Your Omaha Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 13060 W Center Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

13060 W Center Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #20109 Managed by Justin Wert

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll check lights, suspension, belts, and more. Additionally, our team believes in providing the best auto repair possible at unbeatable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 35 Reviews
5/ 5stars
by  
on April 25, 2018
Management and staff very attentive and excellent customer service.
1/ 5stars
by  
on April 10, 2018
Worse experience I've ever has in the 12years I've been going to Firestone and will not go there again. Customer service is not practiced at this location and Juan made this clear. I was charged for something I didnt request or was ever made aware of. So the rumers about Firestone are true. They will rip u off.
5/ 5stars
by  
on April 8, 2018
5/ 5stars
by  
on October 8, 2017
Team working for Firestone are amazing, they are truly attentive, caring, fast, professional & reliable.
5/ 5stars
by  
on August 30, 2017
These guys go above and beyond your expectations of service. Nice people too. Great place to service your vehicle. I would refer them to anyone.
5/ 5stars
by  
on July 22, 2017
Prompt, courteous, knowledgeable
5/ 5stars
by  
on July 11, 2017
5/ 5stars
by  
on July 2, 2017
Excellent service, mindful employees, never any reason to question management about my service requirements, all around excellent service.
5/ 5stars
by  
on January 30, 2017
Extremely helpful and knowledgeable. They started on my car right away and kept me up to date on everything. I will recommend to all my family and friends.
5/ 5stars
by  
on December 27, 2016
I had an appointment at another place for a wheel alignment & when I got there, they said they couldn't do it. They sent me to the wrong place & I ended up at Firestone off of Arbor (132nd Center). The manager Steven Sizmore was so professional and polite. Although it was the wrong place, he agreed to do my wheel alignment right at that very moment & accepted the coupon from TirePlus. He said he could see it in my face that I was having a bad day & would be glad to help me. Very awesome service. All the staff there on Christmas Eve, was very pleasant and kind.
5/ 5stars
by  
on December 12, 2016
Matt Szczepaniak, my Service Advisor, was beyond helpful in getting me out the door quickly (also thanks to the tech 06-Anthony). And still took the time to walk me back and show me what was going on with my vehicle - helping me to understand what will could go wrong in the near future.
5/ 5stars
by  
on November 30, 2016
Awesome! Took less than an hour and no pressure sales pitch at the end. I will definitely be back!
5/ 5stars
by  
on July 26, 2016
Great service! I highly recommend!!
5/ 5stars
by  
on November 30, 2015
They took care of me. Several things needed attention.
4/ 5stars
by  
on October 24, 2015
I purchased tires and I received a great price. They were able to get them on same day.
5/ 5stars
by  
on September 9, 2015
Doug always takes good care of me. The prices are fair as well
5/ 5stars
by  
on July 30, 2015
I am always welcome at this store. They talk to me like I am the only customer they have and the place is full. I am always made to feel at home. The pricing is good and the service is better. The tech always seems to know what they are doing.
5/ 5stars
by  
on June 25, 2015
Fast and Friendly! They took care of my needs right away talked to me about a firestone account that I got and I even was able to get a lifetime alinment and have taken it in a few times with no issues of getting me right away! Steve is great and very personable. Really appreaciated his knowledge and customerservice! I would go back and Ask for Steve every time! Thumbs up!
1/ 5stars
by  
on June 10, 2015
I bought 4 new tires. By the time I got home one was almost flat. I filled it up with air and by the next morning it was COMPLETELY flat. I had to take time off work to get this repaired. They forgot a valve stem gasket. I received NO COMPENSATION FOR MY TIME. Just a sorry for your inconvenience. I live 30 miles away.
1/ 5stars
by  
on June 5, 2015
I dropped my car off for an injector and they didn't get new O-rings for the other three injectors, any shade tree mechanic knows you have to replace the other O-rings on the other three injectors. Now because of their incompetence, I have to wait another day for my car. This will be the last time I use firestone for anything. I was a mechanic 20yrs ago for firestone and the quality has taken a serious nosedive.
5/ 5stars
by  
on May 7, 2015
I took my car to my local Firestone shop for new tires and an alignment. The staff were very professional and kept me informed on my car's progress. They had all the work done in just over 2 hours. I will be sure to use them again.
4/ 5stars
by  
on April 27, 2015
I was planning to do a lot of change in the front brakes and they told me that I need only to resurface the rotors, other place will do what I said.
5/ 5stars
by  
on April 19, 2015
I used them last week fix a socket on my tail light. Very helpful and got the job done quickly.
5/ 5stars
by  
on March 9, 2015
Made it super easy to fix my vehicle and fit my schedule
4/ 5stars
by  
on March 7, 2015
I have nothing but good things to say about this firestone and the manager on duty. I dealt with steve and he treated me with respect and got my truck fixed fast.
1/ 5stars
by  
on February 27, 2015
All the staff are rude and are only interested in hanging out and talking. Every time I would ask a question about my vehicle it was an inconvience to answer me.
1/ 5stars
by  
on February 6, 2015
I went here because it was close. They wanted to charge me over $2000 for a bunch of different things, and all of them were "immediately in need of service." I was really uncomfortable with this, so I took it to my usual place even though its farther away. They had a completely different diagnosis that fixed the problem and for $1500 less.
5/ 5stars
by  
on February 6, 2015
We happened to go here for an oil change because we had a coupon. They went above and beyond. Didn't blink an eye when I walked in with a newborn and an 18 month old. Offered to change TV to kid-friendly show, get a plastic bag when the newborn had a blowout, didn't mind me feeding the baby. Found another coupon my husband could use when he came back. They've also taken great care of our cars for other services we've needed- the advice is honest about what NEEDS to be replaced and what doesn't. They never seem to be just trying to sell us something. Oh, and they're timely! Start when they say the will, done when they say they're done. Planning to go here today actually - we're due for oil changes again! I highly recommend
5/ 5stars
by  
on February 6, 2015
These guys are honest, reliable, give wonderful service and fair pricing
5/ 5stars
by  
on February 4, 2015
I always use this Firestone because they only do what is necessary for my car. They always get me the best deals possible. It is wonderful to know I have an Auto Care Service I can totally trust.
5/ 5stars
by  
on February 2, 2015
I love this firestone I can go in without an appointment and get fast service everytime
5/ 5stars
by  
on January 29, 2015
Initially, I used the Center St. service center for it's convenience. But before and after the service, (brakes). I was impressed or should I say my wife was impressed with the complete service experience. Everything was explained in a manner that she understood without being made to feel as if she where being talked at, but spoken to. We have moved from the Center St. area but it is the only Firestone center I take my vehicle to. Great work, better people.
5/ 5stars
by  
on January 23, 2015
Have made multiple visits to this shop, and they have always been very professional, and complete the work quickly at a fair price.
5/ 5stars
by  
on January 23, 2015
They always are clear regarding the work that needs to be done and exactly what it will cost. They also complete the work when they say they will.
1/ 5stars
by  
on January 23, 2015
While the guys are nice the service is terrible. 2 of the parts they used were deffective and required a replacement part. They don't provide a courtsey ride like most places do. I spent around 1,000.00 there are could not even get a ride to pick up my car. Because of deffective parts, inconvience and no courtsey ride I would never go back there again even though they are friendly.

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