Car Tires And Services At 3089 Highway K: Firestone Complete Auto Care In O'fallon

Welcome to Firestone Complete Auto Care at 3089 Highway K! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3089 Highway K
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #599859 Managed by Tim Graves

HOLIDAY HOURS

Please note our hours forLabor Day

  • 09/037am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect fluid levels, headlights, hoses, and more. Plus, our team believes in offering the most consistent service on the market, at affordable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 53 Reviews
    5/ 5stars
    by  
    on November 10, 2017
    5/ 5stars
    by  
    on July 12, 2017
    Sean did a great job with my MO inspections and my 4 new tires.
    5/ 5stars
    by  
    on March 29, 2017
    They provided excellent service and made sure all my vehicle needs were met at a reasonable price.
    5/ 5stars
    by  
    on February 26, 2017
    Always friendly, helpful, timely and quick! This team is phenomenal!
    1/ 5stars
    by  
    on December 6, 2016
    Parts price was almost double the price dealership is selling. Sales adviser was very unprofessional and after getting caught on bloated price on parts, denied to accept the Firestone coupon or match price from nearby car repair shop. I had to repair the car because check engine light was flashing and part was not available on nearby store. I would never go to this shop or advise anyone to go there for repair. Very bad experience.
    5/ 5stars
    by  
    on July 18, 2016
    The staff at this location is very nice, polite and keep you informed and very knowledgeable. I pass another Firestone to take my vehicles to this location. I have been doing that for over 10 years.
    5/ 5stars
    by  
    on June 18, 2016
    Dobbs told my 19 yr old son he needed a tie rod replaced ASAP and would cost about 400$. He's a kid and had to save this up. After he got the money he took it to Firestone thinking that's who advised that. Well firestone looked at it and called me later, said not sure who told him that but his tie Rod is fine. $400 is a lot of money for a kids, so thank you Firestone for being honest and saving this kids money! Always been so friendly
    5/ 5stars
    by  
    on April 29, 2016
    It was time for my 2010 Camry for a Oil change, when I looked at the Firestone filter on my emails, I found a coupon with $15 off for Oil change and was pretty much happy, Also there was a offer of $7.99 for Fuel system cleaner (Renu 500), So gave the vehicle on Wed morning 7am, the technician changed the oil and also used the renu 500 on the car as I have filled the gas full tank already. They delivered the vehicle within less time, it was very impressive and this is not the first time I am giving my vehicle to Firestone (Ofallon), they always do quality work, thanks team.
    5/ 5stars
    by  
    on December 18, 2015
    I am a long time customer of the Firestone on HWY K. I have 4 vehicles and bring them all to this location. Over the years there has been one exceptional employee at this Firestone that has always been professional and courteous. Jason is definitely the best associate that I have dealt with over the past several years. Keep up the good work!
    5/ 5stars
    by  
    on December 15, 2015
    Thank you for the great communication, service, and products.
    5/ 5stars
    by  
    on November 28, 2015
    This location has the best customer service I have ever seen. I wish more businesses were like them.
    4/ 5stars
    by  
    on October 24, 2015
    Tim and the team at Firestone K&N have earned my trust for years now do to their consistent focus on excellent customer service. They have shown great respect to me and my family and because of this we continue to bring our vehicles to Tim & his team of auto subject matter experts. Perhaps Firestone pricing could be reviewed more closely but at the end of the day, when our vehicles need maintenance, we go to Tim & his team.
    5/ 5stars
    by  
    on October 11, 2015
    As a single woman I am a bit distrusting of mechanics and what I was told needed done. As an intelligent woman I researched before I went to Firestone auto service center and all the employees were helpful, patient with all my questions and spot on with their responses. Excellent, honest and best of all quick! Love them, will return and recommend. Thanks fellas
    5/ 5stars
    by  
    on October 8, 2015
    They are attentive to my every need concern car problem and my window of time
    5/ 5stars
    by  
    on October 5, 2015
    They let me know what was wrong when I failed inspection and offered to do all the work that day.
    4/ 5stars
    by  
    on September 9, 2015
    Had to get a state-required emissions test done without much time to spare and Firestone's hours were perfect. Worked my car in without an appt and had less than an hour to wait.
    5/ 5stars
    by  
    on August 6, 2015
    Tim and his staff run the best Firestone I have been to. Very courteous to my family. That's why I have been doing business for the past 15 years
    5/ 5stars
    by  
    on August 6, 2015
    Took my car in for a state inspection on a Sunday, and they took care of it more quickly than I expected.
    2/ 5stars
    by  
    on June 14, 2015
    I had an oil change & tire rotation done on my car. They completed the oil change & tire rotation fine. They did not check tire pressure on each tire & adjust to proper inflation. 2 tires had uneven amount & to much air in them.
    5/ 5stars
    by  
    on May 2, 2015
    Wouldn't go anywhere else, Matt is great...........
    5/ 5stars
    by  
    on April 25, 2015
    Great honest mechanics are hard to come by! We trust their judgment and always tell us the honest in what our cars REALLY need!
    1/ 5stars
    by  
    on April 17, 2015
    when I went in I had a noise on my front suspension and they said they found out that is was a rear tire problem that had to get a new tire.so I had to buy a new tire and I still have the noise on the front of my car I kind of figured it was not the tire but the gentleman that I trusted in said that it was but I still have the same noise on the front of my suspension
    5/ 5stars
    by  
    on March 1, 2015
    They were prompt with their work and did a good kpb
    4/ 5stars
    by  
    on February 26, 2015
    Been there 3 times, and each time was good, they were honest and trustworthy, explained what they would do, and how much it would cost
    5/ 5stars
    by  
    on February 26, 2015
    I was concerned about needing new rear brakes and they told me I only had about 50% wear. They even have me the printout! I love feeling like I can trust them with repairs and upkeep. I'll keep coming back.
    5/ 5stars
    by  
    on February 17, 2015
    We have been going to this Firestone for many years and they are always thorough, fast and friendly every single time. Great customer service from start to finish.
    5/ 5stars
    by  
    on February 12, 2015
    I have been a very pleased patron for some time. I depend on the candid recommendations that are presented. Their overall customer service is exceptional. I am a very happy customer.
    5/ 5stars
    by  
    on February 7, 2015
    We've used Firestone for a few different services and each time we go it's always a pleasant experience. They are very friendly and helpful. They also don't pressure you into other services.
    5/ 5stars
    by  
    on February 5, 2015
    The Ofallon highway k and n crew are superb. 5 cars all with Firestone
    5/ 5stars
    by  
    on February 4, 2015
    I have been going to Firestone for years and am so happy with the service I receive, every time. They make sure I have the best deal and that I take care of the necessary items to fit my budget.
    5/ 5stars
    by  
    on February 4, 2015
    I always get great service when I go to the ofallon location
    5/ 5stars
    by  
    on February 3, 2015
    Great service, friendly staff, very professional , convenient
    4/ 5stars
    by  
    on February 3, 2015
    They always get me in for service when it is convenient for me as I like to wait while being performed in case any questions. I've been coming for a long time and I've only had 1 experience that we felt was not up to their normal standards thus is why I'm not rating excellent. Good Staff who are professional and courteous.
    5/ 5stars
    by  
    on February 3, 2015
    HE TREATED ME AS A NEW CUSTOMER FOR TWO SEPARATE VISITS BETTER THAN ANY OTHER SERVICE ESTABLISHMENT I HAVE USED FRIENDLY,, HONEST IN HIS EVALUATION OF MY PROBLEM AND SOLVED IT IS A VERY SHORT TIME ON BOTH OF MY VISITS RECENTLY WHICH GIVES ME CONFIDENCE REGARDING HIS KNOWLEDGE OF GOOD SERVICE
    5/ 5stars
    by  
    on February 3, 2015
    I used my birthday coupon for a discounted synthetic oil change, and I was very pleased with the way I was treated. I felt like they truly appreciated my business. Thanks!
    5/ 5stars
    by  
    on February 2, 2015
    I have been going to this Firestone for years. At time we had five different cars that were being serviced at this location. I have never been sold anything I did not need. I have received great service.
    5/ 5stars
    by  
    on February 2, 2015
    I've used this Firestone for brakes and new tires. Both times they had good service. Fast on the brake work, and offered a ride back to the house when the tires were going to take a while. Great tire prices and they were installed well. This is a busy store but I know why, one of the best places in ofallon to take your car for service. Definitely will come back again.
    5/ 5stars
    by  
    on February 2, 2015
    Wonderful friendly service! Always honest. Great service.
    5/ 5stars
    by  
    on February 1, 2015
    Have used this Firestone for 20 years with fleet vehicles and personal cars, and now with my daughters car...Tim is always honest give an opinion I believe, and doesn't try to up-sell me, this always brings me back, when my car needs repair or maintenance it is stressful enough without having to filter through the information or suggestions, I can always ask what if and Tim gives an answer i can BELIEVE, customer service not aggressive selling techniques have customers come back and not shop around.
    5/ 5stars
    by  
    on January 31, 2015
    Every employee at this store is excellent- it doen't matter if the person is new or been at the store several years, everyone is friendly and honest.
    1/ 5stars
    by  
    on January 27, 2015
    I took my wife's 2013 Toyota RAV4 in for an oil change. All of the previous oil changes on her car were done at the dealership, however I thought that we would save some money by having it performed at Firestone. Before I brought the car in, I called and asked if they had experience with oil changes on a 2013 RAV4 and if they would be able to reset the Maintenance Required Light (this light is preset by Toyota so that it lights up every 5,000 miles alerting you to either an oil change or a tire rotation). I was informed by the Firestone employee that they were capable of performing the oil change and resetting the light. I brought the car in later that afternoon and asked AGAIN if they knew how to reset the Maintenance Required Light and I was again told "yes". I left the car and received a phone call a few hours later stating that the car was ready for pick up. I asked the Firestone employee if they reset the light and he said, "Yes, but you may need to drive it for a few miles to get it to reset itself". After driving the car for 5 days and 300 miles, guess what- - -the Maintenance Required Light was STILL on. I spent 10 minutes looking over the Owner's Manual and was able to reset it myself. Now I wonder, if the Firestone employees were not telling me the truth about resetting the light, could they also not be telling me the truth about changing the oil and rotating the tires???? This is not the first time that I have have oil change and tire rotation issues with this Firsestone location (Highway K & N, O'Fallon, MO).
    5/ 5stars
    by  
    on January 26, 2015
    When my engine light came on, I was taken in right away to have my car looked at and the problem was diagnosed and fixed in a timely manner.
    5/ 5stars
    by  
    on January 25, 2015
    We are and have been very satisfied with the service we have received. Keep up the good work. John and Maggie
    5/ 5stars
    by  
    on January 25, 2015
    Numerous time this store has taken care of all of my families cars. Had a problem one time but the store made it right immediately. Friendly, smart, reminds me of a hometown garage where they know you and your vehicle.
    5/ 5stars
    by  
    on January 25, 2015
    This location provides good and timely service with honest advice and no high pressure upselling.
    5/ 5stars
    by  
    on January 25, 2015
    Routine maintenance and tires inatalled on 2 vehicles. Fast, friendly aervice every time.
    5/ 5stars
    by  
    on January 24, 2015
    Great service. However, Firestone needs to allow electronic coupons. Forcing customers to print and bring in coupons should no longer be required.
    5/ 5stars
    by  
    on January 24, 2015
    I was in need of an oil change. I kept putting it off. Finally I called to see what day I could bring my truck in. When I called, Justin advised I could come in at 5:00 and he would have me ready within an hour. I told him I would be there. During my wait I was told my third brake light was out. I had no idea it was out or how long it was out. I was informed they do complimentary inspections which is why it was discovered. Little things like that is what Makes a big difference today. And by the way, I was out within 45 minutes!
    5/ 5stars
    by  
    on January 24, 2015
    The staff at this Firestone location goes above and beyond to make sure their customers are satisfied. They will treat you with respect and make you feel like your business is important to them.
    5/ 5stars
    by  
    on January 24, 2015
    "The best place too go for your car or truck needs
    5/ 5stars
    by  
    on January 23, 2015
    I have been a long term customer of this Firestone store. They have always treated me and my family well, even when errors have occured. Good folks
    5/ 5stars
    by  
    on January 23, 2015
    needed repairs for van not starting and was repaired fast
    1/ 5stars
    by  
    on January 23, 2015
    Day before thanksgiving trip had Firestone rotate the tires. Woke up on Thanks giving to a flat Tire. After the holiday went back to have the flat repair. Had an appointment said it would take 30 minutes, waited 2 houes with my 4 year old. Firestone said the leak was in the TPMS valve and it would cost 75 bucks! Also said the low pressure light will go out after we drive for a while. Drove the truck for a week, lof pressure light was still on. Took back to firestone, said all the valves need replaced another 300 bucks. I asked if the TPMS they replaced was compatible... and they claimed they were the expert and I am wrong. Too the truck to a dealership instead, the TPMS valve Firestone installed was incompatible. Further they said the tire could have been fixed without replacing the TPMS. Over the last 10 years we have spent over 2000 dollars in tires at this Firestone. We will not spend another dollar there.

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