Car Tires And Services At 8431 N Madison Ave: Firestone Complete Auto Care In Kansas City

Come in to your nearest Firestone Complete Auto Care at 8431 N Madison Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

8431 N Madison Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #17086 Managed by Jeremy Buchanan

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll check oil level, wipers, the battery, and more. Plus, our team believes in providing the best auto repair possible all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 39 Reviews
5/ 5stars
by  
on September 4, 2018
l always have a great experience with the staff at Firestone. They are fast and very good at what they do. Shane Cook really knows his cars and is great at explaining what is going on with my car.
1/ 5stars
by  
on April 29, 2018
Carcass done on time aND was completely fine, very poor customer service... very disappointed.
5/ 5stars
by  
on April 2, 2018
Ed, Terry, Gina, The technician were absolutely wonderful. They were very thorough in the explanation. I wish the Firestone Team would incorporate classes for the customers. I would love learning from these teachers. They all need a raise.
5/ 5stars
by  
on January 27, 2018
Chris went above and beyond with his customer service excellent employee he has AWAYS been honest and easy to work with
1/ 5stars
by  
on January 21, 2018
4/ 5stars
by  
on May 30, 2017
I went in for a yearly inspection to renew my plates and was greeted by Chris, a sales advisor, in the lobby. He was pleasant and well informed. We ran into a few issues that kept them from passing my inspection but Chris explained them fully and what needed to be done. He also explained everything in a manner that was easy to understand. I was in for a bit of a wait, which was a little disappointing but all was done as quickly as possible and with good results. I won't complain about prices because I understand the associates don't always control that. Overall, it was a pleasant experience and the staff were courteous and well informed.
5/ 5stars
by  
on April 1, 2017
Chris and Evan at the front counter were wonderful as always. Answered all my questions and made sure my vehicle was properly taken care of
5/ 5stars
by  
on August 1, 2016
Firestone at BarryTown is the best!!! It is the only one I will go to to work on my car. And It's not because I have some kind of fancy car, no its because I love the excellent customer service I receive as soon as I walk in the door. No matter how busy they are, the visit is always outstanding and pleasant and they are very trustworthy. Firestone at BarryTown has never let me down, thank you guys for all your hard work, I appreciate you.
5/ 5stars
by  
on July 13, 2016
We arrived back at the airport on Saturday evening after being on vacation for a week to a flat tire. All we had was a donut spare so I changed it and starting looking for a place to get a new tire. We found the Firestone at Barry Towne and pulled in at 10 minutes to closing time. I asked them if they would sale me one tire because I knew it was late and I had a 3 hour drive home and didn't want to attempt it with a donut spare. They said no problem and insisted on looking at the other three and thought it best that we replace all three. After taking off one of the other tires, they showed me where it had an about two inch gouge on the inside of the tire, almost surely a blowout waiting to happen on the 3 hour drive home, and who knows how that would have turned out. They were all friendly and went way above what I expected for being a Saturday evening at 7:00. I would go back there in heartbeat, might even go back there when I need other tires, even though its 3 hours from me. THAT'S HOW IMPRESSED I WAS WITH CHRIS AND SHANE AND ANOTHER GENTLEMAN THAT I DIDN'T CATCH HIS NAME.
5/ 5stars
by  
on June 11, 2016
It's nice to have the confidence that I can take my car to Alan and his team. My 04 F-150 has almost 170,000 miles and runs great. I travel a lot and my family knows they can call Firestone at Barrywoods if they need anything.
5/ 5stars
by  
on December 26, 2015
Explained all the details of their work and the bill.
4/ 5stars
by  
on December 6, 2015
I purchased 4 new Firestone tires on Black Friday at the best price around. Even though they didn't have them in stock, they got them in from their local warehouse the same day. I made an appointment at 3 and was told it would be done by 5:30 but at 6:00pm they had not even started, but failed to call me. I attribute this to being an extra busy day... and the staff were very friendly, despite not being pro-active to call me. Would buy from here again.
5/ 5stars
by  
on November 8, 2015
Dustin and team provided top notch service and a fair price. I will return!
5/ 5stars
by  
on October 27, 2015
The best KC Firestone location (Barry Road & 169) by far! I am so glad we live nearby! Our advisor Dustin and technician Ryan took great care of us this last visit. They had a very busy schedule and accommodated our very busy schedule!! Thank you very much!
5/ 5stars
by  
on October 26, 2015
Used them last week to do a right tie rod repair and oil change they were very professional and had car done early for me. Have been using this Firestone location since it was originally at the metro north mall location.
5/ 5stars
by  
on October 11, 2015
I call early on a Sunday and they had my problem diagnosed and fixed by 3 o'clock. They were full already, but still got me taken care of.
1/ 5stars
by  
on October 5, 2015
I bought a pair of tires and have them installed it. The package consists of a free wheel alignment check. It was part of the estimate (on paper) I was there on the shop and saw the tires installed and rolled going into the parking lot without any wheel alignment being performed. When I asked if they performed the check they just said it was OK. There's not even any print out of any alignment checks.
4/ 5stars
by  
on September 15, 2015
I need them for the first time with an oil change coupon. Made the appointment on line and was surprised when I got there early for my appointment and the took me right away and was actually finished before my actual appointment time
5/ 5stars
by  
on September 14, 2015
Very thankful I made an appt. Got in on time and out within the hour as promised.
5/ 5stars
by  
on August 6, 2015
I'm very picky on where to take my car. And after recently moving to the area I tried out Firestone. They were wonderful. Reasonably priced, such nice associates and not to mention there are always coupons online too. Highly recommended!
5/ 5stars
by  
on July 3, 2015
Those guys really took care of me I'll never buy tires from anyone else
5/ 5stars
by  
on June 19, 2015
Brought my car in for an inspection. They prioritized my needed repairs, scheduled my first repair and got me in the next day.
5/ 5stars
by  
on June 19, 2015
Got in, got it done, no hassle, no pressure, no bogus fixes pitched. They worked like a well oiled machine and it was a sight to see.
1/ 5stars
by  
on June 12, 2015
I will never go back and I wish I never went. Poor
5/ 5stars
by  
on May 28, 2015
The staff was caring, funny, very knowledgeable and professional.
5/ 5stars
by  
on May 19, 2015
They keep me coming back...they will continue to get my service
5/ 5stars
by  
on February 26, 2015
Bought new tires and had them installed along with oil change. All was great
5/ 5stars
by  
on February 4, 2015
I have a Ford Maintenance plan, they have said I need a new battery since December and I took it to Firestone who said it tested good. I still have that battery and have not had an issue even in the cold days.
5/ 5stars
by  
on February 2, 2015
Oil change and tire rotate in less than an hour at a great price - can't beat it....
4/ 5stars
by  
on February 2, 2015
I used them in July of 2014 before I left for Alabama. They have great service and I don't wait all day.
5/ 5stars
by  
on January 27, 2015
I've used this shop for almost 15 years to service my fleet vehicles. They are total pros and handle billing the fleet people very well. They do good work when I bring in my personal vehicles and bill fairly.
5/ 5stars
by  
on January 25, 2015
Went in for brake service and was told that pads were not in need of replacing. This is unusual since most mechanics will tell you parts are needed even when they are not. I was pleased with the service I got.
5/ 5stars
by  
on January 25, 2015
In on time and out in less time than thought! Clean shop!
5/ 5stars
by  
on January 24, 2015
I use this Firestone every time my cars need service. I've always been treated with respect and never had any issues with the service they completed.
5/ 5stars
by  
on January 23, 2015
I've used Firestone for service work on all my family's cars and I always get excellent service, properly explained and a reasonable price.
5/ 5stars
by  
on January 23, 2015
My local Firestone here in Kansas City Missouri on Madison Ave. is Great, Fantastic, Wonderful!!!! They give excellent customer service and I'm treated like a Queen when i go in to get my car serviced, they even apply the current coupons that match the service i received without me asking or telling them to. I will continue to go to the Firestone on Madison Ave. in KCMO. But i went down to Fort Smith, Ar. to the Rogers Ave. Store to get an oil change and the customer service was dry, they didn't refill the windshield washer fluids, and didn't even apply the oil change coupon that was currently out. I will never use Rogers Ave. in Fort Smith again. Horrible All these wonderful ratings i give is for my Madison Ave store, not Rogers Ave. where i last got my car serviced on!!!!
5/ 5stars
by  
on January 23, 2015
I have been coming them for years after I had a bad experience with the Firestone in Leavenworth where I live. They are friendly, quick and complete. Telling me what is needed for my car. I've had several cars since I've been going there and they treated each one with the care whether new or old.
5/ 5stars
by  
on January 22, 2015
I have always had a positive experience at Firestone. The staff is knowledgeable and responsive to customers' needs. They try to accommodate emergency situations and endeavor to get their work done in timely fashion. I am very happy with Firestone's service.
4/ 5stars
by  
on January 22, 2015
your service manager Alan on Barry Rd. is a true asset to Firestone. He has for years done outstanding work for all my family cars.

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