1/ 5stars
by Lloyd
on August 24, 2018
Friendly representative explained unwillingness to repair damaged tire as erroneously on sidewall thus not elligible for repair. Also detailed excuse for not being willing to mount customer provided exact replacement tire. Focused on purchasing replacement set of tires. Tire was later successfully repaired by local owner auto repair shop.
5/ 5stars
by Jonathan L
on June 28, 2018
I dread having to deal with anything car-related that requires speaking to mechanics. I usually tend to service work done at local non-sales focused establishments. This place exceeded my expectations and has my auto-repair business for the foreseeable future. This location has the friendliest, most professional, and expert team who go out of your way to put you at ease, and provide transparency in every interaction. They work quickly and conscientiously, providing updates at each step. There is no hard sell. I repeat, NO HARD SELL OR PRESSURE. Such a refreshing experience to get your car worked on, be left alone, and feel confident in the staff. Thank you, thank you SO much to Geoff and his team for taking the pain and stress away of car maintenance!
5/ 5stars
by Mustafa
on March 16, 2018
5/ 5stars
by johnny w
on November 26, 2017
They were very helpful correcting a problem from Tires Plus. They did everything they could to make sure me and my family were safe on the road. Great place and people.
1/ 5stars
by Joshua
on April 17, 2017
Brought my car in with a flat tire which happened just down the road from their store, hoping they could simply patch it up. Was told the tire was irreplaceable, and they offered instead to replace all four tires! Told them I preferred to have just the spare put on which they did. When having my old tire inspected by someone else it was brought to my attention that Firestone BROKE OFF the TPMS sensor on my old tire!! I literally left Firestone with more issues on my vehicle than when I arrived!! Very questionable business practice to break something on a customer's car and not tell them!! Would have been better off putting the spare tire on my car myself!!
5/ 5stars
by kartheek m
on April 10, 2017
5/ 5stars
by Wilfred S
on January 12, 2017
As stated early I have been a member since 1980's. I have serviced all of my vehicles serviced at the local Firestone station. I have always received great service.
5/ 5stars
by Roger N
on September 1, 2016
I personally have been a customer of this Bannister location for years. I have been treated well by the entire staff, especially the manager Amanda and the technician Scotty. These 2 individuals have consistently been cordial, friendly and customer service minded. They are responsible for helping my vehicles stay well maintained. I appreciate all that they do and I will remain a consistent customer. I do quite a bit of highway driving and I can put my vehicles on the road with complete confidence knowing that Amanda and Scotty have done their best to keep my vehicles road ready. I thank them both SO very much.
5/ 5stars
by Pauly816
on November 15, 2015
Had a scheduled visit, showed up fifteen minutes early and they got started immediately! They topped off all fluids and corrected my tire pressure as well, they have won my business.
5/ 5stars
by Jammar08
on October 13, 2015
Had new tires installed and will never go anywhere else.
5/ 5stars
by midnight 6
on September 28, 2015
I have been there twice and the mechanic treated my car special
5/ 5stars
by Mary A
on August 1, 2015
The Firestone Service Center at Bannister and 435, across from Home Depot offered excellent service and a superior price. I needed a new tire, and ended up getting four new tires, and felt safe and secure when I left the shop. I feel confident in using their services in the future.
5/ 5stars
by Angela 2
on July 28, 2015
They got me in and out quickly and did a great job very happy
5/ 5stars
by Nina J
on February 28, 2015
I have been going to Firestone on Bannister since 1990 I have worked with 3 of your Managers whom we grew together and they have Retired Wade being the last one to Retire I do no t take my cars anywhere else. I love all the staff there past and present. I call it My Firestone and have never had a bad experience there. Keep up the good work..
5/ 5stars
by Zaree
on February 4, 2015
I have used Firestone on Bannister since I started getting my vehicle repaired. They always do an excellent job.
5/ 5stars
by Dustin c
on January 26, 2015
Great experience tires balance alignment fast friendly service great price
5/ 5stars
by sebron
on January 23, 2015
I come here for all car related things. entire staff is very helpful and honest.
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