Firestone Complete Auto Care: Your Source For Tires And Repairs At 290 Stateline Rd W In Southaven

Welcome to Firestone Complete Auto Care at 290 Stateline Rd W! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

290 Stateline Rd W
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #13110 Managed by Greg Burks

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll inspect lights, air filters, belts, and more. Plus, we're dedicated to giving you the best service possible, at affordable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 33 Reviews
1/ 5stars
by  
on February 6, 2019
Damage was done to my vehicle during a battery change and management refused to cover the cost of the repair.
5/ 5stars
by  
on December 18, 2018
Larry and the entire staff are the best. I can now feel safe taking my car back out on the open interstate.
5/ 5stars
by  
on November 12, 2018
Always a great experience. Friendly and helpful staff, awesome technicians.
5/ 5stars
by  
on November 6, 2018
Always a great experience when I visit this location. Alex is great and asset to this location.
5/ 5stars
by  
on April 5, 2018
The staff was very informative and knowledgeable, and of course really courteous!
5/ 5stars
by  
on December 7, 2017
I brought my vehicle in for service and my service was perform fast and efficiently. The personnel was courteous and professional and very efficient.
3/ 5stars
by  
on September 5, 2017
An okay experience.
5/ 5stars
by  
on January 17, 2017
Alex Wesley did an awesome job! he has great customer service skills, as well as Bobby the techinican
1/ 5stars
by  
on October 21, 2016
5/ 5stars
by  
on October 14, 2016
Nice, friendly, great customer service...Alex Wesley helped me & I will return in the future
5/ 5stars
by  
on October 14, 2016
Alex and Timothy were great. Didn't try to sale me something I didn't need.
5/ 5stars
by  
on September 5, 2016
My experience were great. My service advisor was proficient. The only problem I had were that I had to pay for service that was performed by the store that installed the part. Myself I'm thinking that this return visit were because of the technician felling to do his job completely.
5/ 5stars
by  
on November 23, 2015
Got my tires balanced and rotated. These guys were great. Very polite and I was able to be back on the road in a reasonable amount of time. I recommend them to anyone I come in contact with who is looking for a tire and service center.
5/ 5stars
by  
on November 10, 2015
Since I bought my 2006 Ford Explorer no one but the dealership has touched it; but after my son took his truck to this Firestone store, I decided to try it. I have made this Firestone location MY go to place for service on my truck. Great people!
4/ 5stars
by  
on November 4, 2015
Staff is great and Josh the tech is also very good. I did have bad experience where they did not check my transmission fluid though they suppose to have. As a result it cost me a lot of money. I decided to move my business elsewhere, but we thought of giving the last chance. we were well taken care by the staff and assure that wd never happen again.
5/ 5stars
by  
on October 17, 2015
completely a1 service.. Firestone is the only place that worked on my cars for the last 15 years... never a problem with the repairs...
5/ 5stars
by  
on October 1, 2015
They were very nice and helpful. They were fast at getting my tires replaced and getting me on my way.
5/ 5stars
by  
on September 20, 2015
i am glad that you are open on Sunday. I got my flat tire fixed.
5/ 5stars
by  
on August 7, 2015
Was in town for my Family Reunion and the brakes on my car was grinding! Me being so far from home was worried that my brakes would go out so....we found a Firestone around the corner from our hotel and they saved the day!!
1/ 5stars
by  
on July 15, 2015
I went for a tire repair and it took over an hour.
5/ 5stars
by  
on July 7, 2015
very happy that i went to firestone complete auto care on stateline rd
1/ 5stars
by  
on April 30, 2015
I took my car up there on a Thursday to get tired fixed, it had been low a few times that week, but they tried telling me it was fine by doing the soap and water test, it wasn't until i demanded to take the tire off and later they said it was the stem valve-I woke up the very next morning to a flat tire again-It took my main't man at work to find the leak and mark it for me to take it back that Saturday-I dropped the car off they called said the tired couldn't be fixed and that i needed a tire and one on the other side as well to balance it out-When i got to the shop to pick my car up i asked for my old tire back they explained it was in the recycle bin i said ok please find and call me and i will come pick up-it's been 5 days and NO call! I called them and Austin the mgr is off and Todd said he was too busy to help. I think they should give me $ back if they are not going to find my tire-We will see!
4/ 5stars
by  
on March 1, 2015
The manager was very understanding about my car situation and the need for me to get my car back running correctly. He also explained everything clearly what was going on as far as repairs toward my car.
5/ 5stars
by  
on February 26, 2015
I have used my local Firestone Care center for the past 5 years. They have always been courteous and helpful. I have gone there many times thinking I needed more services than I did. On many occasions they have called me and said that the service I requested was not really needed. I trust their recommendations. Because they keep my vehicles in good working order, I only have to use them a couple of times a year so I do not learn anyone's name, but I have been handled equally by everyone I have spoken to.
3/ 5stars
by  
on February 26, 2015
Great experience everytime we svc our vehicles at Firestone.....keep up the good wk!!
5/ 5stars
by  
on February 25, 2015
I won't buy my tires anywhere else. Austin and his team at Firestone are great!
5/ 5stars
by  
on February 4, 2015
The service personnel was very thorough and complete in explaining the process for servicing my autos.
5/ 5stars
by  
on February 4, 2015
I use the Southaven, MS store all the time. They provide excellent services at a reasonable cost. I can depend on them to give me a satisfying experience (NO surprises).
5/ 5stars
by  
on February 2, 2015
I use them all the time. I won't use any one else.
4/ 5stars
by  
on January 30, 2015
I have been a Firestone company for many years. The Southaven Store has friendly always with a smile staff.
3/ 5stars
by  
on January 27, 2015
I got my last oil change there and since then I have had to add two quarts to my vehicle. I am very disappointed.
4/ 5stars
by  
on January 25, 2015
I've been using Firestone for all my car care for many years. I'm very satisfied overall.
5/ 5stars
by  
on January 24, 2015
I've used them several times. Front office guys are extremely nice and professional. Shop is always busy, but that's because but the guys in the shop do a great job at an affordable price

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