Car Tires And Services At 123 Beacon St: Firestone Complete Auto Care In Laurel

Welcome to Firestone Complete Auto Care at 123 Beacon St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #1546 Managed by Zachary Glenn

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, steering, belts, and more. Plus, we're committed to providing the best auto repair possible all at great prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.9 of 5) - 31 Reviews
5/ 5stars
by  
on February 16, 2019
5/ 5stars
by  
on September 19, 2018
The employees here are always friendly and helpful for any vehicle service or repairs.
5/ 5stars
by  
on July 17, 2018
I took my fiancé's car by Firestone in Laurel, MS to get a oil change and to have the team look at her tires because the tire light had been on for a few weeks. After observing the tires, Mr. Decker gave us some bad news telling us that the tires on her vehicle were in very poor condition. He told us that he would recommend getting new tires, which was terrible news for us because our wedding is this upcoming Saturday and I just did not have the money without getting it out of the honeymoon fund we had been saving up for weeks. However, her safety on the road is more important and he told us that he wanted us to be safe on our drive to Pigeon Forge as well. Mr. Decker extended his services to help us as much as he could by taking off a little of the price with a coupon and not charging for the alignment I believe it was. I am very thankful for him helping us as much as he could. Before we left, he walked with us outside and gave us some genuine Godly advice about this journey we are about to begin together. We were reminded by his words that God is always with us and He is always in control, even in the difficult times such as this. Mr. Decker and Zach and everyone that works at Firestone of Laurel, MS do an outstanding job and have always been very helpful every time I have gone there for vehicle maintenance. I recommend them to everyone because they go above and beyond the job services they are required to do. Thank you Mr. Decker and the rest of the team at Firestone of Laure.
5/ 5stars
by  
on May 14, 2018
Fast and informative service! Very upfront about costs.
5/ 5stars
by  
on May 7, 2018
5/ 5stars
by  
on April 27, 2018
Mr.Decker,Mr.Zack ,Mr.Tim is absolutely WONDERFUL at what they do,They know there job and very friendly! I haven’t seen them in awhile but I came back because I had a wreck in my new car but Mr.Decker made sure I was okay and that I had the RIGHT car for my Car! I Appreciate Them ,Keep Them On The Team
4/ 5stars
by  
on March 17, 2018
Oil change 45. Fastest it's even been there. Normally it takes 2hours. I had a large blob of oil smeared on my rear driver side.
5/ 5stars
by  
on February 7, 2018
I have used the Firestone Store, Laurel MS for many years and they have ALWAYS been very professional, knowledgeable, helpful each time I have used them for my automobile services.
5/ 5stars
by  
on January 17, 2018
The staff is friendly, and knowledgeable. They are very good at explaining the needs of my car.
5/ 5stars
by  
on December 20, 2017
5/ 5stars
by  
on August 22, 2017
Great customer service
3/ 5stars
by  
on March 26, 2017
I went in ask them to check my breaks because my light was on. They checked everything and told me my breaks was fine,but my sway bar and bushings was missing. So I decided to let them fix it. Told me that they could have it fixed that same day. Then they called and said the bushings they had didn't fit and had to order them. This was Thursday. Kept my vehicle. Said it would be ready on Friday. I called Friday afternoon because I hadn't heard from them. He said that the part hadn't come in yet. 15 minutes later he called me back and said that he checked and somehow the part didn't get ordered. And that it will be Saturday when they finished. I didn't get a call,so I called them. Said it was ready. But hadn't had a chance to call me. They charged me for the initial check of 21.99. I thought that if I used them for their recommendation that that fee would be waived. He also told me that my vehicle was making loud noise when they pulled it in for service. That was a lie and I told him so. Then I start thinking that maybe they are telling me anything because I'm female.
5/ 5stars
by  
on January 5, 2017
I was update regularly on progress. Some of the nicest men was on duty during my visit. Very impressed with the level of customer service.
5/ 5stars
by  
on August 10, 2016
They were extremely busy and they took my car anyway, even though they knew they would most likely be late getting off. I told them I was an hour away from home and needed to get home. They were very good about giving me updates about my car. My car didn't make it easy, but they finally got it all put back together and they were about 30 minutes late getting off. The Service Manager, Dexter, even called me the next morning to make sure I made it home okay. I had a wonderful experience!!!!!!!!
5/ 5stars
by  
on August 5, 2016
Always the best service from this crew. Always
5/ 5stars
by  
on March 22, 2016
They always provide quality care and iformation about your vehicle and go above and beyond to get the job right! I love Firestone in Laurel,MS. My favorite go to place for vehicular problems!
5/ 5stars
by  
on December 5, 2015
Go by and let Decker take care of your automotive needs
5/ 5stars
by  
on November 24, 2015
I used them last night and it was the best mechanical experience I've ever had!!!!! Laurel, MS Firestone is the BEST!!!! Keep up the great work guys.
5/ 5stars
by  
on November 23, 2015
I've been using firestone for a while now and there services are top notch. The people are friendly and the service is excellent my car is driving like new. I would recommend them to anyone
4/ 5stars
by  
on October 23, 2015
I always had to take off work just to have my car serviced at Firestone because I had to drive to Jackson or Hattiesburg. I had no idea Laurel had a Firestone.
5/ 5stars
by  
on June 17, 2015
Very fast and friendly service. Good at explaining everything and making things easy for the customer.
5/ 5stars
by  
on June 3, 2015
They where very helpful and professional the technicians where very knowledgable
5/ 5stars
by  
on April 30, 2015
I needed 4 tires - went online to schedule a appointment for the next day. Dropped car off with Zach. Easy to set an appointment
5/ 5stars
by  
on March 26, 2015
I had service on my truck and will be going back for some more service because the service was great
5/ 5stars
by  
on March 10, 2015
I HAVE USED THIS STORE FOR YEARS AND YEARS! IT'S LIKE FAMILY WHEN I WALK IN! THIS STORE FOR SURE HAS IT GOING ON!! WILL NOT ENTERTAIN ANY OTHER TIRE STORE. LAUREL FIRESTONE HAS 110% OF MY BUSINESS!!!!!!!
5/ 5stars
by  
on February 3, 2015
Firestone's care care is very essential for the functioning of my car
5/ 5stars
by  
on February 3, 2015
I have been going to this location when it was once named experttire. The service I received was great and that's why I continue to go back. It is now that when I walk in for service, they know me on a first name basis. This is my car service store. I like when they tell me suggestions on things I might need done in the future. I give them an A+.
5/ 5stars
by  
on February 2, 2015
I have never had a bad experience here. I recommend them to all my friends and family. Not only is the service the best but they have the friendliest staff in Laurel.
5/ 5stars
by  
on February 2, 2015
We've used ExpertTire/Firestone for around 15 years, starting when Murphy Mullins(?)- now at Hattiesburg store- manager. Murphy and Zach Glenn are both topnotch managers, very customer focused. Being open early and 7 days a week are a great convenience & big part of reason we've stuck with yall. Also, having nationwide locations and honoring tire service there was a big plus when our children were out of state at college, and then in Jackson in medical and dental school, respectively. We buy all tires and do all oil changes at Firestone.
5/ 5stars
by  
on January 31, 2015
I received great service. I will definitely return to this location.
5/ 5stars
by  
on January 25, 2015
Always provides great service in a timely manner. Haven't used anyone else since I discovered them several years ago.

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