Firestone Complete Auto Care: Your Source For Tires And Repairs At 205 Hardy St In Hattiesburg

Welcome to Firestone Complete Auto Care at 205 Hardy St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
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Store #655325 Managed by David Moffett

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect fluid levels, headlights, the battery, and more. Additionally, our team believes in giving you the best service possible, at affordable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or plan your appointment online or by calling (601) 255-1093.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 35 Reviews
1/ 5stars
by  
on January 4, 2019
Took truck at 9:30 in the morning and was told it would be a couple of hours. I asked for oil change tire rotation and balance due to vibration. I returned at 3:30 thinking they would be finished only to find they had just started. Almost 2 hours later they finished but did NOT rotate the tires as asked.... frustrating waste of my time
Responded on January 23, 2019
Turner, we're sorry to hear that you had a negative experience and we'd like to learn more about your visit. Please email us at socialcare@bfrc.com with the complete details of your experience, the store, any related invoice numbers, and your contact information. We appreciate your business with Firestone and we hope to hear from you soon. ^Jennifer
Firestone Complete Auto Care - Hattiesburg Management
5/ 5stars
by  
on July 19, 2018
Fist came to Firestone to get a car checked out that had been in a wreck and had been smoking a little on one side of the hood. They checked it out for me at a very reasonable rate. They could not repair it until some body work was done. They reccomened a body shop and a local towing company at my request. Was very pleased with both reccomendations. Brought the vehicle back to Firestone after body work for front brake pads and front rotors. Competitive pricing done in a very timely manner. Very pleased with the whole outcome. Firestone was a huge help! Would recommend to anyone!
5/ 5stars
by  
on June 7, 2018
5th set tires this yr for comany trucks. Store manager is a top qualified manager for you. Noland is a top qualified service writer. Would be a good store manager. I was responsible for 65 retail supermarkets. Im qualified to identify management material and talent.
5/ 5stars
by  
on July 30, 2017
5/ 5stars
by  
on July 22, 2017
Surpassed my expectations. Saved me time and energy by using downtown store and not having to drive 5 miles to Toyota dealership.
5/ 5stars
by  
on May 10, 2017
Great experience I'm a new residents here in Mississippi I'm from Michigan so I went somewhere that I'm a familiar with the salesperson Charles was very helpful very informed professional and very neat
5/ 5stars
by  
on April 27, 2017
They handled my vehicle needs quickly! The staff is very friendly and knowledgeable, and my estimated wait time was accurate, which made for a wonderful experience! I will definitely come back to them for future needs and will recommend them to family and friends.
5/ 5stars
by  
on April 14, 2017
The service on my vehicle was completed quickly and they also found a nail in my tire and fixed it, which makes me very happy!
5/ 5stars
by  
on February 6, 2017
Great customer service. The sales advisor David will give you pricing on everything as well as estimating your time frame. brad the technician is highly recommended for he told me what was wrong with my vehicle as well as future recommendations. Brad also test drive my vehicle to make sure his work was satisfied and it was indeed. Brad also come out to talk with you after when it was time for check out which I loved because you get to have a one on one conversation with you technician. I would highly recommend David (sales advisor) and Brad(technician) any day at Firestone. Wonderful customer service and I highly recommend them.
5/ 5stars
by  
on January 16, 2017
I received great service and was treated with respect. I will use them again and highly recommend them to others
5/ 5stars
by  
on October 19, 2016
Great team! Service completed in a timely manner!
5/ 5stars
by  
on September 23, 2016
They always provide excellent service in a timely manner!
1/ 5stars
by  
on June 10, 2016
Took my car to Firestone in meridian ms on north hills street to buy 4 tires. Made a appointment 6-9 -2016-at 7:00 am dropped it off on 6-8-2016 and left it over night. Come back on 6-9-2016 and my car was not touched. Had to wait on it for 2 1/2 hours. Don't get me wrong great staff and friendly. The shop looks like a land fill with garbage everywhere. Nasty shop that I ever been in.
4/ 5stars
by  
on April 4, 2016
1/ 5stars
by  
on April 3, 2016
The customer service here is despicable! If I could give these people zeros, believe me I would! Terrible!
5/ 5stars
by  
on December 17, 2015
The workers were very nice and worked very fast. I will be returning my vehicle.
5/ 5stars
by  
on November 28, 2015
I have an old car I recently purchased for my wife. The car was having steering issues. I took it to this Firestone and the service was great. Coming from an automotive repair background, I have a good idea approximately what a repair should cost before taking my car in to the shop. These guys were completely fair in their pricing. In addition to this, I've found that when I take a car to be repaired, most places tell me I need maintenance that I know I don't need (having done it myself recently). The guys at Firestone did not do this. I've found it very rare that a shop doesn't try to "upsale" services even when not necessary.
5/ 5stars
by  
on November 19, 2015
The friendliest service in Hattiesburg. I would recommend to anyone and everyone.
5/ 5stars
by  
on November 18, 2015
I am glad I made them my choice. They always seem to care and very knowledgeable and trust their work..
5/ 5stars
by  
on October 16, 2015
For many years I have looked st Firestone for the place to have my cars serviced. I like the friendly and knowledgable staff who always try to look out for my best interest.
5/ 5stars
by  
on October 6, 2015
I went to get an oil change and wiper blades replaced on my car and the service was quick.
5/ 5stars
by  
on September 21, 2015
Fair, affordable, quick, and quality service as always!
5/ 5stars
by  
on September 11, 2015
This is the only place I take my car for service and they do a good job
5/ 5stars
by  
on September 9, 2015
I went to firestone last week for a standard oil change, caught a great special, & to top that service was wonderful. I was in & out in no time!
5/ 5stars
on July 9, 2015
On my Oil change, I were in at 6.58 and out at 7:51
5/ 5stars
by  
on May 16, 2015
Used the automated system. The lady found the tires I needed for my trailer at a local store. Good price and good service. The guy said he would have to them ready in one hour and he did. It is rare to have anyone do what they say they will do anymore. Good job.
1/ 5stars
by  
on March 5, 2015
The people were very slow and they debited my card twice for the same purchase causing my account to go negative. Also they told me they 2 of the three tires at the other store and would have them the next day. Then when I got there they told me that they only had one tire and they would call me when the other one arrived. The customer service was horrible not to mention they weren't worried bout making my account go negative twice. I waited three weeks call after call after call trying to get the situation resolved. It was ridiculous and I will not ever do business with then again I will go somewhere else from now on
4/ 5stars
by  
on March 2, 2015
Dropped off vehicle for oil change; the service was very fast.
5/ 5stars
by  
on February 26, 2015
I was very satisfied with my last visit to Firestone in downtown H'burg, as I always am. The fellows working the desk are always courteous and they strive to deliver good service. The gentlemen in the shop are speedy and work hard. I cannot say enough good things about this place!
5/ 5stars
by  
on February 25, 2015
Dealership said I needed back brakes, but went to Firestone and they showed me that nothing was wrong with my brakes!!!
5/ 5stars
by  
on February 6, 2015
I used this location and was very pleased with the service given. They were professionally honest and treated me with respect.
4/ 5stars
by  
on February 4, 2015
I have used the Firestone store on Hardy street & I have taken friends there .I always get excellent service, no pressure selling! They tell me the facts & I take it from there. I use Firestone tires. my family always uses Firestone.
5/ 5stars
by  
on January 26, 2015
I've always enjoyed the expert service I receive from this store. Always willing to help and explain in anyway.
5/ 5stars
by  
on January 24, 2015
I went there on a recommendation from a friend. I was treated with respect and got great service at a fair price. I will be going back
5/ 5stars
by  
on January 22, 2015
I will use this shop for as long as Clay Jones is the manager who provides excellent service!

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