Car Tires And Services At 1170 Robert St S: Firestone Complete Auto Care In West Saint Paul

Ready to come in to your local Firestone Complete Auto Care on 1170 Robert St S? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #15237 Managed by Tony Steffel

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check fluid levels, wipers, the battery, and more. Additionally, we're devoted to offering the most consistent service on the market, at affordable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 23 Reviews
5/ 5stars
by  
on August 5, 2018
Friendly service, good job at a reasonable time frame and a great price.
5/ 5stars
by  
on June 21, 2018
As always Firestone West St Paul does an excellent job!
5/ 5stars
by  
on May 28, 2018
Great service, and didn't feel I was being pushed into anything unnecessary. I was able to get in on the Sunday before Memorial Day. Where I used to live (St. Cloud) weekend hours for auto centers meant 4 hours on Saturday, never Sundays, and definitely never holidays.
5/ 5stars
by  
on January 13, 2018
Always helpful and they care about providing excellent service They are a hard working bunch and commit to doing everything just right They even noticed the previous place I went to placed the wrong size filter They pay attention to detail and keep your engine tidy time after time
5/ 5stars
by  
on November 17, 2017
I have done business at this Firestone for over 30 years. Currently Tony, the Manager, and Andy, Tire Sales Manager are great people to work with. They are always willing to listen and offer options for issues if you have any.
1/ 5stars
by  
on November 15, 2017
I dropped my car off for a lifetime alignment that I previously purchased. When I arrived, the gentleman at the desk could not locate my lifetime alignment via your computer system. He then became very rude as if I was lying to him. I went out to my vehicle and found an old receipt that had an alignment on it. I then returned to the store and showed him. He was not going to honor that. I threatened to contact a lawyer, he then stated that my receipt would work. I contacted another store where I had originally purchased the alignment, happened to find the lifetime alignment just fine. He notified me that I could have the gentleman call them and they would verify it. I called into the store to let them know, and there was no answer. I was not notified that my car was done, I showed up and not one word (literally) was said to me other than here is your keys
5/ 5stars
by  
on January 9, 2017
Went in to have a thermostat changed, turned out the housing had to be changed also. Work was completed quickly and affordable. While driving to my nieces wedding Saturday morning, the battery light came on then went off, then on and off. I called the Firestone shop and asked if they did anything with the battery etc. Yes was the answer, in order to replace the housing the cable to the alternator had to be removed. We were coming to a major city and asked if the manager can call a local Firestone shop in the city, there were none, I asked about another shop, Tires Plus or something, we were placed on hold shortly, manager called a local tires plus just a couple of minutes off of the freeway. We arrived at Tires Plus, within minutes we were on the road again, the issue was the cable connection to the alternator was not seated correctly. No charge to me, or Firestone, in this case the manager went above and beyond expectations, yes the cable was not seated correctly, however the service and support from W St Paul Firestone and Tires Plus made our trip to Madison even better. Thanks to both Managers in W St Paul and Eau Claire Wi.
5/ 5stars
by  
on August 9, 2016
I have been a satisfied customer for 3-4 years. So nice to walk into a personable establishment and be called by name. Everyone is great but the first time there I had Duane and was immediately impressed. So personable and makes you feel so comfortable. Great work from technicians too. Keep up the good work.
5/ 5stars
by  
on December 12, 2015
Duane was awesome with communication of the status of the repairs.
5/ 5stars
by  
on November 13, 2015
My SUV's alignment was bad after a long road trip and was in need of an oil change with tire rotation. I thought it would take all morning but to my surprise I was back on the road with no delays. The service manager and his entire team at Firestone West St Paul are the best in the business. I highly recommend them to all my friends and family.
5/ 5stars
by  
on November 9, 2015
Its hard when you don't have that "car guy" friend who can do the work for you especially just the quick and east thing, these guys make you feel like that are that guy. Is more expensive to take it to a shop? yes but, these guys also get paid for there experience and knowledge. I will pay the extra to get good quality work!
5/ 5stars
by  
on September 28, 2015
I was in last week i was happy they r fast and afortable
5/ 5stars
by  
on September 12, 2015
Came in and had an afternoon oil change. All the employees were friendly and engaging to my daughter. Duane is rock-solid leadership and sets the tone that filters all-the-way-down. Only gripe was that no one formally and called to let us know the car was ready.
5/ 5stars
by  
on August 10, 2015
They put new tires on my car. They did an alignment and replaced cv axle in 3 hours.
4/ 5stars
by  
on July 3, 2015
They were able to fix what i needed done and the car is running smooth!!!
5/ 5stars
by  
on April 23, 2015
I needed my brakes fixed and Firestone did the job quickly and professionally. They gave me all the discounts available. Thanks so much!
5/ 5stars
by  
on February 27, 2015
I used them for service about a week ago, everything was excellent, I did not have to wait very long, everyone their was very helpful and courteous, especially Duane. Will definitely go back for all my other repairs and services
4/ 5stars
by  
on February 2, 2015
I have been coming to this location for oil changes for almost two years. Very professional staff, and they are very good at explaining their recommendations for service without making you feel stupid.
3/ 5stars
by  
on January 25, 2015
i haven't used them in months and don't plan on using them again
5/ 5stars
by  
on January 24, 2015
We brought in our daughters car for repair. The car was examined and we were called with a description of what the problem was and what the cost of the repair would be. Pretty standard. We authorized the repair and were called back several hours later. We were told the original diagnostic was incorrect and that the problem was in another area. We were also told since they mistakenly identified the original problem, that the repair would be completed for the original quote. We were very impressed by their honesty.
1/ 5stars
by  
on January 23, 2015
Service horrible and bad experience don't go to this firestone
4/ 5stars
by  
on January 23, 2015
I love the tires ride on my Toyota Corolla. The tires handle well in snow as we are going through winter here in Minnesota and haven't gotten stuck yet. My mileage went from 30 mpg to about 31.5 mpg with the switch to these tires.
5/ 5stars
by  
on January 22, 2015
I have been a customer there for 30 years and have always had great service. If I wasn't getting great service I would have moved on to some other device center. I will be going back next week for tire rotation and oil/filter change.

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