Car Repairs And Tires At 2701 W Division St From Your Saint Cloud Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2701 W Division St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2701 W Division St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #9997 Managed by Mark Dorseth

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect lights, steering, the battery, and more. Additionally, we're devoted to delivering the best quality service possible, at unbeatable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.2 of 5) - 45 Reviews
    1/ 5stars
    by  
    on November 5, 2018
    Responded on November 5, 2018
    Daniel, we are sorry to hear about your dissatisfaction with your visit to our Saint Cloud, MN store. We'd like to discuss your concerns further so we may assist with getting them addressed accordingly. Will you please email us at socialcare@bfrc.com with your contact information, a link to this review, and additional details? Thank you for choosing Firestone and we hope to hear back from you soon. ^Katrina
    Firestone Complete Auto Care - Saint Cloud Management
    5/ 5stars
    by  
    on October 29, 2018
    5/ 5stars
    by  
    on September 17, 2018
    Very friendly and respectful staff. Prices for new tires better than others I checked. I was able to get in for appointment at a very convenient time for me. They explained everything to me and did not try to pressure me to buy other services.
    5/ 5stars
    by  
    on February 10, 2018
    They care for you car like it’s their own
    5/ 5stars
    by  
    on February 8, 2018
    Ron convinced us we needed new tires for our own safety in icy conditions. The next day those new tires saved our lives. If Ron tells me I need it, then I need it. I trust the staff here.
    5/ 5stars
    by  
    on February 6, 2018
    5/ 5stars
    by  
    on January 7, 2018
    I brought my car in for two different diagnostics. The salesperson and I discussed what was happening and I expressed my concern that given the high miles on my car, if the outcome was bad, I didn't want to spend any money on repairs. I really appreciated that he listened to me and later recommended (once the technician advised us that my transmission is bad) that I not make repairs. I had previously made up my mind that once I knew the transmission was bad, I would look for a new car, but I appreciated that he understood my position and didn't recommend the repairs. He did remind me of the other things that are in need of repair on my car, but again he suggested that it was probably not worth the repairs because of the state of my transmission. I have been a Firestone customer for several years and I really like the team. I appreciate how friendly they are and their candor. If they have a list of recommended repairs to make on my car, they will help me with a timeline for when things need to be fixed especially if I don't have the time or can't afford all of the repairs at once.
    1/ 5stars
    by  
    on November 23, 2017
    poeple were rude and destroyed my vehicals
    5/ 5stars
    by  
    on October 23, 2017
    WE got a flat tire while traveling. We called all over trying to find appt for next day to repair the tire so we could get back home and had 300 miles to go. WE understood the call center for tires plus scheduled us for 10:00am next morning but when we got there we did NOT have an appt scheduled. The wonderful service department made room for us and repaired my tire so we able to continue home. what a wonderful service team. Highly recommend this service center.
    1/ 5stars
    by  
    on July 21, 2017
    Took my vehicle in for an A/C recharge that was working when I arrived there. The Freon was low so was not as cold as in the past. Left with no air conditioning in my vehicle. I still had to pay for the Freon that was added to my vehicle but did no good because the system was not operable.
    3/ 5stars
    on June 22, 2017
    5/ 5stars
    by  
    on June 1, 2017
    5/ 5stars
    by  
    on December 13, 2016
    I needed to replace the tires on my SUV. The employees at the St Cloud Firestone were very knowledgeable and helpful in helping me choose the tires I needed. They installed them while I enjoyed a cup of coffee at Panera Bread. Thank you Firestone!
    5/ 5stars
    by  
    on June 27, 2016
    Ron is the definition of "Perfect Customer Service" We needed an emergency repair done on our Dakota, and it was already 80 degrees outside. (yes Minnesota does thaw out on occasion) I had my Wife and my 14 year old black lab in the truck who does not do well at all in the heat due to his age. When we pulled into your St. Cloud store i knew there was going to be a wait because the shop was full. Ron was up front and told me that there was indeed going to be a wait time which i understood. The forecast for the day was a high of 88. Once i told him i had my wife and my dog in the truck he did not hesitate when he said "Bring him in!" most people would think "its just a dog" but to us he is a family member. The fact that he was offered air conditioning, water and the same respect as any of the 2 legged creatures that walked through the door was beyond any expectation we could have ever had. Unfortunately in our world today i have come to appreciate getting mediocre service at best because 99% of the time you get less than adequate. Thank you Ron for being the .0001% that offed us nothing but PHENOMENAL SERVICE! I want everyone at the highest levels to know how great of an asset that Ron is for your company. I can say that with confidence as I am in a service industry as well. I work for one of the largest Managed services companies in the nation where our entire business survives on top quality customer service. I also want you to know that i am not one to complain because most of the time it falls on def ears. i speak with my wallet. I am also not one to complement someone for "Doing the job they are paid to do" So when I take 30 minutes out of my day to stop and let you all know how well some one did, that means they have so far exceeded my expectations and are going above and beyond because they Genuinely care. I would also like to Mention Nathan, the tech who worked on the truck. I spent no more than 5 minutes total with him, how ever, he was honest upfront about what was going on and eager to help us out. He fixed a repair that the dealership was supposed to have fixed the day prior. It took the dealership 5 hours to do what he did in 45 minutes. The difference is He did it the right way! He even made me aware of issues he noticed while inspecting the vehicle. With that Said My wife, Nipper (the dog) and myself are grateful beyond explanation.
    1/ 5stars
    by  
    on May 23, 2016
    The service gets done correctly, but keep your hands on your wallet. They will try to upsell you with additional services or tires that you don't want, don't need immediately, or cannot afford. And, expect to be treated like you know nothing about auto service - basically you get treated like an idiot. If they tell you the service will take 45 minutes, plan on 90 minutes - if you are lucky.
    5/ 5stars
    on April 12, 2016
    Great work!
    1/ 5stars
    by  
    on March 19, 2016
    5/ 5stars
    by  
    on December 24, 2015
    It was done quick, not much of the process. The price was right.
    5/ 5stars
    by  
    on November 12, 2015
    I was driving through town at 7am (I was in St. Cloud for a conference) and saw them open. They got me in and out in minutes. It was outstanding service and personnel were extremely friendly. I would highly recommend them.
    5/ 5stars
    by  
    on October 30, 2015
    I've been going to Firestone since I got my first car. Every once in a while things aren't great, but every time Ron is there things have been perfect! He always takes great care of his customers. Thank you for fixing my tire even though you were getting ready to close!
    5/ 5stars
    by  
    on October 28, 2015
    I got an oil change and although it was kind of busy they got me in and out no problem!
    5/ 5stars
    by  
    on October 27, 2015
    A couple weeks ago had to purchase 2 new tires, I felt like I received the best deal, prompt service and fantastic customer service. Keep up the good work.
    5/ 5stars
    by  
    on October 22, 2015
    used them twice in 2 weeks and the service was excellent
    4/ 5stars
    by  
    on October 16, 2015
    I was headed back to Wisconsin from North Dakota and my wheel bearing on my truck went out right as we were coming into St. Cloud MN. Instead of trying to limp my truck another 4 hours back to Wisconsin and perhaps causing more damage, I decided to go to Firestone and get and inspection done. My truck got inspected immediately and a bad wheel bearing was confirmed. I had them replace it right away. It took them about an hour to fix my truck, which is amazing since I didn't have an appointment. The only thing that bothered me was the price. It costed me a bit more to get my wheel bearing replaced at Firestone than it would have at my mechanic back home. I also had a ten percent friend discount because I had a friend who works there, which was awesome. Even though I could have gotten this done cheaper elsewhere, I didn't mind paying it because it was nice to get back on the road and not have to be stranded in St. Cloud for a night or even longer. I definitely paid for convenience. However, it was great service, very quick, and a great experience.
    5/ 5stars
    by  
    on September 22, 2015
    Staff very friendly and service was done in less time than planned
    2/ 5stars
    by  
    on September 13, 2015
    I knew I needed an alignment for my Toyota Rav4 Sport. I made the appointment only to find out it couldn't be performed at Firestone as they didn't have the right equipment for this type of vehicle. Since I had already had the vehicle into another shop and had been told I needed an alignment, I didn't need another opinion. I was charged a fee to be told the same thing I already knew. So I am disappointed in that I have now paid a service fee twice that has cost me more than an alignment. I will say that everyone was very friendly and I was happy that I was able to get an appointment quickly. If in the future I had a vehicle they were able to service, I wouldn't hesitate to go back.
    5/ 5stars
    by  
    on August 17, 2015
    I hate to write such excellent reviews for places I love for fear of them getting so busy I can't get in anymore. They offer over the top customer service from beginning to end and I can always trust their recommendations.
    3/ 5stars
    by  
    on August 12, 2015
    Problem not solved. Had regulator and motor replaced in window , and $690 more work done. Window sluggish and clicking
    5/ 5stars
    by  
    on July 7, 2015
    After taking my truck to 3 different shops, they were the only ones who could find out why my serpentine belt was squeaking and fixed it! Hasn't squeaked since! And, my favorite part about them, they didn't treat me like" just another dumb woman"! They listened when I told them what was wrong and what I had already tried. I will continue to take my truck to Firestone for repairs.
    5/ 5stars
    by  
    on July 4, 2015
    this store exceeded my expectations. service was efficient, timely, and i received a follow-up call 2 days later to review my satisfaction with my purchase. I have all ready recommended this store to my friends.
    5/ 5stars
    by  
    on July 1, 2015
    Had A/C issues, the attention to detail by mechanic Josh Zurn was greatly appreciated.
    4/ 5stars
    by  
    on June 6, 2015
    I have always been treated great here and with respect and kindness. Great communication with all staff and always feel like they tell the truth.
    5/ 5stars
    by  
    on April 26, 2015
    Made an appointment for an oil change and bought two new tires. The shop was clean, the employees had excellent customer service...overall, I was very happy with my experience and will bring my vehicle there again.
    5/ 5stars
    by  
    on April 21, 2015
    they did a good job on my van on 4/10. i like that they didnt pressure me into fixing the problems right away,but also letting me know what needs to be done.
    5/ 5stars
    by  
    on February 27, 2015
    They are flexible and get my work done quick and right. Simple and Easy.
    4/ 5stars
    by  
    on February 7, 2015
    fast and ahead of scheduled time that's it, neice people
    5/ 5stars
    by  
    on February 5, 2015
    The tech that changed my tires did an excellent job of cleaning the aluminum rims.
    5/ 5stars
    by  
    on January 26, 2015
    Firestone in St. Cloud saved my day in a timely manner to get my on the road and to the airport.
    3/ 5stars
    by  
    on January 24, 2015
    The price is high and technician always think money
    1/ 5stars
    by  
    on January 24, 2015
    I think, I should be able to bring a new part in, and have it installed. Should not matter where I buy the part. If you want the customer, the customer should be able to bring a NEW part in and have it installed. Mike
    5/ 5stars
    by  
    on January 23, 2015
    I have used the St. Cloud Firestone for a number of years with several cars. Everyone is friendly, knowledgeable and really good to work with. I trust the service and advice.
    5/ 5stars
    by  
    on January 23, 2015
    I have been a loyal customer at the St Cloud Firestone on Division St for nearly 10 years. My vehicles are the lifeline of the family. They keep us working, going to school, etc. When things go wrong, I know I can trust the guys at Firestone to tell me exactly what the issue is, give me a prognosis, and help me figure out the most economical way to handle each situation. Trust is so important. I don't know much about cars, so I can trust Dave, Kai, Mark and the gang to keep my cars on the road without the "extras" most dealerships charge. They explain everything to me before they start the work so I know what's going on each step of the way. I can't tell you how much I appreciate them and what they do for my family's safety. I would recommend them to anyone.
    5/ 5stars
    by  
    on January 23, 2015
    I have been going to Firestone since I moved here 10 years ago. The crew always remembers my name, and they take the time to explain services and answer all of my questions. I always feel they are being totally honest and have my best interest in mind. I also like that I see the same people every time for so many years. It signals to me that the staff is happy, and I am proud to support a company that takes care of their employees. I often get great coupons, and I love the 6 months interest free option. I wish my doctor's office was as efficient and reliable as this Firestone team!
    4/ 5stars
    by  
    on January 23, 2015
    Every time I go too firestone I find that they are friendly, timely and genuinely interested in answering my questions. Also, they are probably the cleanest auto service in town.
    5/ 5stars
    by  
    on January 22, 2015
    I have taken my cars to Firestone in Saint Cloud since 1978 when I first came to the city. I continue to take them there where I receive quality service at a reasonable price. Never had a problem.

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