Firestone Complete Auto Care: Your Source For Tires And Repairs At 1600 Miller Trunk Hwy In Duluth

Come in to your nearest Firestone Complete Auto Care at 1600 Miller Trunk Hwy for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1600 Miller Trunk Hwy
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #16918 Managed by Jason Harder

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, wipers, hoses, and more. Additionally, we're dedicated to offering the most consistent service on the market, at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (4.7 of 5) - 43 Reviews
    5/ 5stars
    by  
    on November 7, 2018
    5/ 5stars
    by  
    on November 6, 2018
    I needed to set up an alignment appt. STAT before I could get new tires and was able to get one online at short notice. I walked in and was greeted and checked in. Clean waiting area with TV and coffee/water. Took a little over an hour and I was on my way.
    3/ 5stars
    by  
    on October 8, 2018
    My first visit I got my front tires put on and scheduled an appointment to get rear tires two weeks out when I left Firestone halfway home my car started to feel like it was pulling I had just been advised they did my alignment so I thought maybe it was the strong winds the second day I drove my car felt like it was all over the place I drive for work and I drive a lot as I have two jobs in three children what I called they couldn't get me in the same day to check it out but I was told I had to wait two days for the next appointment which I understand places get busy. But I don't want to take the risk so now I am having to pay for rides to and from work and figure out getting my family where they need to go not the kind of experience I had hoped for spending nearly $700 four tires and alignment
    Responded on November 3, 2018
    Hello, Ashley. We're sorry to hear about the inconvenience that you experienced when you visited Firestone to have your vehicle aligned and tires installed. I can only imagine your frustration and I would like to get your concerns, regarding the pulling of your vehicle, escalated to our management team to look into further. Please email me at socialcare@bfrc.com with your contact information, a link to this review, and any invoice numbers related to this visit. We value your loyalty to Firestone and we look forward to working with you. ^Katrina
    Firestone Complete Auto Care - Duluth Management
    5/ 5stars
    by  
    on August 12, 2018
    I received really good vibes from the people working here. After my free vehicle inspection I was given a clear description of what the problems were, as well as a recommended time frame I had to fix them. I got the feeling that these people care about you personally more than they care about your business. You may find a cheaper estimate elsewhere, but the trust that Firestone instills is extremely valuable. I will definitely be going back for my needed repairs and would recommend everyone to check them out.
    5/ 5stars
    by  
    on August 11, 2018
    They always go above and beyond and the staff has always been very friendly and helpful.
    5/ 5stars
    by  
    on February 10, 2018
    5/ 5stars
    by  
    on January 13, 2018
    Great service! Kept me informed of the progress of the repair.
    5/ 5stars
    by  
    on December 30, 2017
    Helpful and easy to work with.
    5/ 5stars
    by  
    on December 27, 2017
    The staff always greet me promptly. They are courteous and honest. Always make necessary recommendations regarding services my vehicle is in need of without pressuring me to accept it. They always do little extra things like resetting my TPMI sensors (I was there for a battery but my sensors were messed up) or topping off my oil when I was in there for tires and my oil was very low - and didn't charge me extra. I had been bringing my new vehicle to the dealership for servicing, but after this last visit to Firestone I am reminded how excellent they are to work with and will be returning for my routine maintenance on my new vehicle. I have referred many and they are my go-to when I need work!
    5/ 5stars
    on November 19, 2017
    5/ 5stars
    by  
    on September 14, 2017
    On 9/13/17 we thought our battery went dead. The shop was nearing closing time but the technician tested it and found that the alternator had failed. The service advisor (Timothy) and the technician (Jason) agreed to stay after closing to complete the repair. We were on the road in less than 1 1/2 hr. What great service! Thank You!
    5/ 5stars
    by  
    on September 5, 2017
    5/ 5stars
    by  
    on August 11, 2017
    The best experience I've had getting my vehicle serviced. They kept in contact with me and made sure that I understood what was wrong with my vehicle and didn't put any work into it until after the inspection and until I gave the go ahead. Jay was very nice and didn't make me feel less than because I'm a woman. I'll definitely be back there again!
    5/ 5stars
    by  
    on July 25, 2017
    The staff and technicians are fabulous!!!!!!!!!! I have always felt extremely welcome and my car is now perfect again. I have never been disappointed. It's nice to see how kind and professtional they are to an older person. The lifetime alignment is the best decision I have ever made. Bravo team in Duluth. Thank you all so much.!!!!!!!!
    5/ 5stars
    by  
    on May 8, 2017
    Everyone was wonderful as far as how they treated me and how quickly things were done. However it was extremely over priced as far as other businesses in the area but due to what was wrong with my car I couldn't move it without towing it to another location. There's no payment plan options other than a credit card while other establishments offer that.
    5/ 5stars
    by  
    on April 1, 2017
    very accomadating and helpful.
    5/ 5stars
    by  
    on February 24, 2017
    They are very very helpful. I greatly appreciate the service manager cisco. He was very professional even when I wasn't . He even paid for me and my daughter a cab home until my car was finish.. i strongly recommend anyone that's having car trouble and don't know what's going on to go here. . THANKS AGAIN CISCO
    5/ 5stars
    by  
    on November 26, 2016
    I just can't say enough about the great customer service I received. I highly recommend!
    5/ 5stars
    by  
    on August 4, 2016
    Everyone was very helpful and answered any questions that I had
    5/ 5stars
    by  
    on August 1, 2016
    5/ 5stars
    by  
    on December 14, 2015
    I ordered tires online and called to see if they could be delivered. I spoke with Jeremy (he was GREAT), and he assured me that would be fine. We scheduled an appointment, and he was there when I came in a few days later. The service was faster than estimated, which was awesome. I returned the next day to have the lugnuts tightened and the tire pressure indicator checked out - that was also a really quick fix. I often fall into the stereotype of the woman who doesn't know much about cars, but Jeremy and the rest of the crew never made me feel stupid or inadequate. They were friendly, professional, and knowledgeable and I sincerely appreciate that! I will recommend the Firestone in Duluth every chance I get, and I will absolutely be back! Thank you!
    5/ 5stars
    by  
    on September 19, 2015
    Really nice and easy to schedule appointment online. Everything was ready when I got there, and the work was done quickly.
    4/ 5stars
    by  
    on September 17, 2015
    The employees were extremely kind and attentive. I was impressed.
    5/ 5stars
    by  
    on August 24, 2015
    Drove our son from Ohio for his junior year at UMD. Then unexpected car problems. Met Jay at the desk and he took great care of us. Was able to look at the car that day and tell us what was wrong. Then was able to get it in the next day because he knew how important it was for us to have the car repaired before we left town. Jay, Matt and Jason were all extremely helpful, professional and reputable. We won't go anywhere else for car repairs in Duluth! Thank you!
    5/ 5stars
    by  
    on August 20, 2015
    completed tire change, and didn't do an alignment because they recognized and informed me that I need new ball joints first.
    4/ 5stars
    by  
    on August 6, 2015
    Everything was great besides one of my hubcaps missing and the tire pressure cap.
    5/ 5stars
    by  
    on July 25, 2015
    I was on my way to Canada to go fishing and my Jeep had engine problems. Cisco and Garrett had me back on the road in less than an hour. They were very friendly and worked very fast to get me going again. I really appreciate their efforts and want to thank them for saving my vacation. Brent L. Hayes
    2/ 5stars
    by  
    on June 28, 2015
    My vehicle was over heating. They were unable to determine the issue. It overheated again and the next place found lots of gunk on the radiator fins. Problem solved
    5/ 5stars
    by  
    on June 25, 2015
    I was heading up north when I had mechanical problems with my vehicle and pulled into the firestone shop to have it checked out. They confirmed that the alternator needed to be replaced and they probably couldn't complete the task that day. They assisted me in finding a rental car, and even drove me to the airport to pick it up. When I returned three days later my car was ready to go and I didn't have to sacrafice any of my vacation. Staff was professional and helped me any way they could. A pleasent surprise compared to other experiences I have had when I was an out of towner!
    5/ 5stars
    by  
    on June 2, 2015
    They do a great job and I highly recommend them. :)
    5/ 5stars
    by  
    on May 3, 2015
    Convinced me that my tires are a safety hazard and needed to be replaced asap. I did not know that they were over inflated and caused the sidewall were cracked and exposing the belts.
    5/ 5stars
    by  
    on February 27, 2015
    I went in for an oil change and car check before a long trip. As usual they took the time to explain what they were doing and any services needed.
    2/ 5stars
    by  
    on February 25, 2015
    I replaced my wonderful summer tires and I replaced them with very expensive snow tires. I wanted my 4 summer tires back to put on again next summer. They gave me back 2 tires and could not find the other 2? I called more then 5 times and asked for a manager. I still have not heard back from anyone. I am angry!!!
    5/ 5stars
    by  
    on February 6, 2015
    Cisco was very helpful and everyone is so helpful!!! Would go back!
    5/ 5stars
    by  
    on February 3, 2015
    I love going to firestone, they are always looking to help me save money and they explain everything.
    5/ 5stars
    by  
    on February 2, 2015
    Everyone is so friendly and helpful. I appreciate the great service they all have given me.
    5/ 5stars
    by  
    on February 2, 2015
    Every time I have my vehicle serviced at the Miller Hill Mall Firestone in Duluth they do a great job on my vehicle, get the work done in a timely manner, and the staff are always patient with the questions and concerns I have, friendly and courteous. I highly recommend using this shop.
    5/ 5stars
    by  
    on February 2, 2015
    I have been a customer for a few years. Every time I visit this facility, I continue to receive excellent service. I am always impressed with the work and this time it was not any different. One of my tires was punctured by a nail on the road. The issue was addressed and repaired quickly. The store was busy, but staff remained positive and informed us that they would work on our vehicle quickly. The staff is very friendly.
    5/ 5stars
    by  
    on January 29, 2015
    I have been coming here for several years With all of our vehicles.
    3/ 5stars
    by  
    on January 28, 2015
    I purchased two rear tires on 9-24-14, installation was done while I had another appt. in the Miller Mall area. Tire cost was $181 - other charges totaled $186 due to a broken lug stud on RR so understandable. I do not remember the road hazard protection being explained. Also the technicians did not put my spare tire back in its proper compartment - they just put it the back area of my van and I haven't found the time to return and have them do it properly.
    5/ 5stars
    by  
    on January 25, 2015
    I have taken our two cars to the Firestone in Duluth for the past 14 years and I am consistently satisfied with their service. thank you.
    5/ 5stars
    by  
    on January 25, 2015
    appointment met on time. job completed in a timely manner.
    5/ 5stars
    by  
    on January 24, 2015
    I appreciate the good communication/customer service. Everything is explained to me and nothing done until I approve. I've been here several times and haven't had the sticker shock I've had at many other service shops. Will continue to return for most/if not all of my future service needs.

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