Car Repairs And Tires At 2385 Elizabeth Lake Rd From Your Waterford Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2385 Elizabeth Lake Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2385 Elizabeth Lake Rd
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #20273 Managed by Michael Kavlakian

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check oil level, suspension, the battery, and more. Plus, we're committed to providing the best auto repair possible all at great prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 32 Reviews
    1/ 5stars
    by  
    on August 27, 2018
    I am waiting oon a phone call from a Firestone rep as there is too many things to discuss in this format, that were not acceptable.
    1/ 5stars
    by  
    on February 18, 2018
    4/ 5stars
    by  
    on December 10, 2017
    this location does well, what I expected and what was wrong was different, I appreciated them
    5/ 5stars
    by  
    on November 26, 2017
    These guys are great! They let you know step by step what they are doing. The best Firestone around town! I’d give them 20 thumbs up but I only have two thumbs ? Keep up the good work guys.
    1/ 5stars
    by  
    on April 23, 2017
    Do not come to this location and unless you have many hours to waste. The waiting area looks and smells like a garage. I suggest you bring your own cleaning supplies.
    5/ 5stars
    by  
    on March 23, 2017
    The group at Waterford Firestone are awesome. Excellent customer service and technicians who are extremely knowledgeable at what they do. The work is done correctly and prompt. Prices are very reasonable. Thanks again for a good experience.
    5/ 5stars
    by  
    on January 2, 2017
    John and Mike are honest and upfront. They explain everything in detail and provide an explanation of what needs to be done and what they recommend. I'm a very happy repeat customer.
    5/ 5stars
    by  
    on December 15, 2016
    The manager detailed all that was needed to extend the life of my 88000 mile 2006 HyundaiAzera. The cost would be $2000.
    5/ 5stars
    by  
    on March 20, 2016
    Thanks so much for great service! The car is running on the road almost like the first day we bought it, 50,000 miles ago!
    5/ 5stars
    by  
    on November 10, 2015
    Great service, fast and affordable. Same day service.
    4/ 5stars
    by  
    on October 25, 2015
    Staff at the Waterford location are friendly and professional!
    3/ 5stars
    by  
    on October 14, 2015
    Went in late on a Friday and was surprised that I couldn't get a single tire done quickly with an hour left in the day, but overall I returned on the following Monday with a decent deal on a set of clearanced tires. Overall good people
    5/ 5stars
    by  
    on September 26, 2015
    I stopped by on a Saturday morning and was able to have my explorer looked at and diagnose, but also repaired the same afternoon and for a price with in my budget. All the employees were friendly and helpfull.
    5/ 5stars
    by  
    on July 30, 2015
    These guys are the best...Trust worthy. This is the place to take a broken car
    5/ 5stars
    by  
    on July 20, 2015
    i was just thier today they did a great job going back next week for a brake job
    5/ 5stars
    by  
    on June 3, 2015
    Firestone did a front end alignment for me. They were able to get my vehicle in the same day I called. They were very friendly and provided great customer service. Loved them!
    4/ 5stars
    by  
    on June 2, 2015
    The guys were nice. It was easy and fast enough to get me home on time.
    5/ 5stars
    by  
    on May 17, 2015
    We can always count on this location. The guys are great and service is consistant. Continue to use this shop only for most services
    5/ 5stars
    by  
    on April 26, 2015
    Advisor kept me updated on progress. Although I went in for a front end alignment on my vehicle, they caught a burned out bulb on my plate so I avoided a pullover in the future. Good job!
    5/ 5stars
    by  
    on April 22, 2015
    On Wed. 04-15-2015, I was privileged to experience the great Brake Inspection service and the knowledgeable staff encounters of John Moore, Store Mgr. and Gregory Long, Lead Technician, that I received from the Waterford, MI Firestone Store. I have used this location for the last 15 years, and have always been pleased with them. I look forward to my next visit with this store. P.S. the hours are customer friendly as well.
    5/ 5stars
    by  
    on March 16, 2015
    The team at the Firestone store did an excellent job of explaining the tire that they had in stock vs the factory tire. My Cruze has been great and with great fuel economy for 83,000 miles and I didn't want to jeopardize that with any different tire. They gave me a tire with a slightly different rating. I'm no Jeff Gordon, but the car feels great. They did the job is two hours and I was on good tires just before the snow really started to fall. They even pointed out that I had evidence of the coolant leak that was a recall item and sent me to the dealership. Didn't sell me anything I didn't need, I'll go back for additional work when needed. Thanks guys!
    5/ 5stars
    by  
    on February 27, 2015
    I had front brakes, oil change and tire rotation done at Firestone in Waterford. John was great! Greeted me when I walked in, discussed my concerns and assured me it would be completed in a timely manner. We left my vehicle in their capable hands early Saturday morning and had it back before 11:00am. Great service and great work! We will definately be going back for future work.
    5/ 5stars
    by  
    on February 26, 2015
    Everytime i go i receive the best service. They are friendly and really care about their cust.
    5/ 5stars
    by  
    on February 21, 2015
    I have been taking my car to Firestone Waterford for a couple of years and they are awesome! The guys who work there are honest and I trust them with my car more than any other place. Great customer service seems to come naturally to them.
    5/ 5stars
    by  
    on February 11, 2015
    John and Mike off excellent customer service, for anyone who reads this review, should go to Firestone! The service is better than across the street.
    5/ 5stars
    by  
    on February 7, 2015
    I hsve been coming to this store fr over 15 years. Always good value for my money.
    5/ 5stars
    by  
    on February 4, 2015
    I scheduled an oil change for a Saturday morning but decided to stop by on my way home from work on Thursday evening to see if there was an opening that night. Mike made it happen and I was in and out in about 30 minutes. This is a great shop and that's why I keep coming back.
    5/ 5stars
    by  
    on February 4, 2015
    Have been having my last three cars serviced there, John is the main reason I continue to bring my car to that location.
    5/ 5stars
    by  
    on February 3, 2015
    What is there to say? I make an appointment, tell the techs what I want done, the do it effectively and in a very efficient manner. I then pay the bill and go home. The one thing that bothers me it the amount of paperwork that Firestone insists on me having to tote around. A whole envelope full each time I go in when the itemized receipt is all I should really need. This is not the fault of the Techs!
    5/ 5stars
    by  
    on February 2, 2015
    Every time we use them they give prompt, professional and excellent service.
    5/ 5stars
    by  
    on January 24, 2015
    I always use this Firestone for my auto service and repair.
    5/ 5stars
    by  
    on January 23, 2015
    Every time I have used them they are quick, accurate with there estimate and do quality work. I have been coming back for over 10 years.

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