5/ 5stars
by John K
on December 25, 2018
I had a flat tire and needed it to be replaced on Christmas Eve. I was in and out of Firestone in 45 minutes after the called to say the tire had arrived. Great service and a great price.
Responded on December 26, 2018 John, we are glad you enjoyed your experience at Firestone. We are always glad to hear good things from customers. This is wonderful to know that this location was able to take care of you and get you in and out quickly on Christmas Eve to get you home to your family! This warms our hearts and this is what it is all about! We hope to provide you with this same wonderful service on each and every visit in the future. We value your loyal business and hope you have a Happy New Year! ^Stefanie
Firestone Complete Auto Care - Revere Management
5/ 5stars
by Walter M
on October 31, 2018
4/ 5stars
by Maria E
on August 18, 2018
Chose Firestone for the Interstate Battery product...Sales Manager Jennys was very helpful, I was a walk-in, and he gave me an appointment for later that day, that fit my schedule perfectly..FREE BATTERY CHECK was a PLUS!!!..All employees were CORDIAL!!!...my only complaint would be THE COST OF THE INSTALLATION for the battery in my 1998 Chrysler Sebring Convertible JXI...was COSTLY at $50.00...shoud have been $30.00 or less!!!
5/ 5stars
by Monica g
on March 10, 2018
Excellent
5/ 5stars
by JEAN I
on February 27, 2018
I would like to say Thanks to Ana and 01 Jay . they are so nice and they are wonderfull person.
5/ 5stars
by Sue
on October 20, 2017
I received great care at my recent service at Firestone in Revere, MA. The manager Alen was not only attentive to my needs but able to fix my car so it could be reinspected perfectly.
5/ 5stars
by Jorge M
on October 17, 2017
My experience was amazing. The front desk person I think is name is Jay was great. He explained everything that was going on with my car and gave me great information on new tires and the service I needed. What made the experience better to me was the mechanic. I'm not sure what his name was I think is Alen but thats the name on the paper I got under Service Advisor. He took the time to stop by were I was and talked to me about the issue that I was having with my car. He asked me questions about the issue and explained to me what was causing the issue. Just in the time I was there the team made me feel like they know what there doing and my car would be in great hands. I'll be going back to this location to get the work I need to get done on my car and my wife's car also.
1/ 5stars
by Dave
on October 14, 2017
Service for new tires & alignment was estimated at 3 hrs, took close to 6hrs. Have to take vehicle back since looks like balancing was done incorrectly, getting vibrations at higher speeds.
5/ 5stars
by Jayden d
on September 27, 2017
I had issues but the manager Alan called and personally took care of my car and got the issue fixed. I will only do business with firestone because of Alan. Great service
4/ 5stars
by Kimberlee W
on September 25, 2017
All were very friendly. The place was very clean. They listened to my concerns and fixed them right away. Will definitely go back!
4/ 5stars
by Maribel S
on August 10, 2017
5/ 5stars
by Anonymous
on July 24, 2017
Went in on a monday midday busy time for just an estimate. Needless to say, I got my tires changed under 1 hr. Very helpful front staff and professional despite being a female
5/ 5stars
by Ilia
on May 19, 2017
Hi my experience at Firestone it was very pleasant with the staffing caring able to assist you with any kind of questions we asked they are very concerned about your service and other needs the staff are very helpful .
5/ 5stars
by Anthony
on May 2, 2017
Good service but salespeople are too Pushy!!! Still 5 stars, they are honest!
5/ 5stars
by McKinsey H
on April 27, 2017
The salesperson Japhet was absolutely phenomenal. He made sure I was kept up to date and he explained ecerything during my visit. And the fact he listened to me was awesome. I will be getting my car car needs taken care of right here. I will be telling everyone I know.
5/ 5stars
by Cheryl C
on March 25, 2017
I brought my CR-V to New Britain, CT Firestone. I'm a female, and I don't know anything about a car. Dennis Service Advisor #04, made me feel so relaxed, and that Firestone wasn't going to rip me off. I AM GIVING THIS FIRESTONE 20 STARS. And I spent way over One Thousand dollars on my CR-V.
2/ 5stars
by Bernadette M
on February 22, 2017
5/ 5stars
by RICARDITO V
on January 7, 2017
5/ 5stars
by Joseph W
on October 27, 2016
Great Service.
5/ 5stars
by Amy
on October 4, 2016
This place was a life saver. Not only were they the only place around open on a Sunday, but they were also willing to start working on my car at 3pm, when they close at 5. They stayed late until the job was done and they were friendly the entire time. The other thing that really made them stand out was the fact that they offer no interest financing for 6 months. Car repairs always seem to happen when we least expect and always at a time when we are strapped for cash. Without that option my children and I would have been without a car for at least a week a two. Thank you so much!
5/ 5stars
by AnnMarie V
on September 20, 2016
Great place with excellent customer service
5/ 5stars
by Joseph W
on September 8, 2016
5/ 5stars
by Keem n
on July 15, 2016
Between the fast service and the courtesy I received from the service technicians, Firestone will remain a top provider in my auto needs
5/ 5stars
by shionneka
on July 4, 2016
5/ 5stars
by Daniela
on June 9, 2016
5/ 5stars
by Kaneel
on May 27, 2016
Had a great service experience. Service Advisor (Jay) took my request and helped me getting my car fixed quick. Thanks to Tech as well.
4/ 5stars
by jim C
on May 17, 2016
I was traveling from the south shore of mass to Maine and broke down on rt 1, AAA towed me to the revere store on a Saturday , an alternator was replaced later that afternoon, I was stranded with no one to help me get home but thankfully your professional staff got me back on the road
5/ 5stars
by Ko l
on April 9, 2016
5/ 5stars
by Anya-Lauren P
on March 24, 2016
Great customer service !
5/ 5stars
by Syed71
on December 6, 2015
I am glad to use Firestone. They helped me even without any appointment. Excellent Service.
5/ 5stars
by I d
on November 21, 2015
I used them a week ago they've a great group Jay Fernandez is excellently
1/ 5stars
by lenpasco21
on November 16, 2015
I went for an oil change--Mechanic Broke O Ring on valve when he replaced it--End result all oil leaked out to the bottom of my car--Engine almost seized because of this-Went to another Firestone and they fixed problem--my check engine light is on because of this--Need them to fix problem
5/ 5stars
by eduffy164
on November 9, 2015
We agreed that the service I needed (broken windshield wiper motor) needed to be done, about a $300+ job. After the tech took a closer look @ the repair, he determined the the motor was okay and the cost was over $200 less than originally quoted. This has happened with other repairs several time. I love these guys.
5/ 5stars
by Barb a
on November 7, 2015
I had to have the car towed there at midnight left a note and someone called us at 715 and gave us a good price for a new tire and had it done by 9am. We were back on oue vacation trip by 10am. Great service
5/ 5stars
by Bibb
on November 4, 2015
They always chew the fat straight with you great bunch of guys down there !!
5/ 5stars
by tfant381
on October 30, 2015
Thank you so much for getting my truck winter ready!
1/ 5stars
by Upset c
on October 30, 2015
I went there last week to do a transmission flush. The next day while I'm driving my car I feel it shaking from the front end. I go back the next day and they blame it on my drive shift. I have the drive shift replaced and the car is still shaking when driving. The very next day my car gives. There is no transmission fluid in the car just what spilled all over the place under the car. I had to get it towed. They blame it on the people who fixed the drive shift when before I ever stepped foot in that place I never had a problem. So me like a idiot and just sick and tired of having to deal with people's bull tell them to fix it. I get charged another $300 on top of all the money I've put into it the past few days and when I get it back the car is still shaky when driving. It has been one of the worst weeks I've ever had just because I made the dumb decision to go into Firestone.
5/ 5stars
by Sally 4
on October 18, 2015
I use them day ago to replace the tires of my car,and I always fixe my car in the fireston in revere mass
4/ 5stars
by First T
on October 17, 2015
First time I've been to Firestone Revere. I came cause it was close to my home. There was a campaign, a general investigation was $14.99 I had an appointment and afterwards they checked my car and my brakes light was on for a service call. They've found that oil was inadequate and put some for normal level. I think I can rely on their timing and estimates.
5/ 5stars
by tooth m
on September 28, 2015
i bought 4 new tires for one of my cars an they are perfect
2/ 5stars
by Ddanielroque
on September 11, 2015
Usted last week and people so short in service and information
5/ 5stars
by Brianfromrevere
on September 8, 2015
I have used them twice in the past month and each time the work was done right, completed on time and at a reasonable price.
5/ 5stars
by Sports f
on September 7, 2015
The entire staff was friendly,professional and quick to help
5/ 5stars
by Wayne T
on September 6, 2015
I needed 4 new tires for my 2013 Charger... The GM & staff at the Revere Firestone outlet came up "big"!! They couldn't do enough for me to make sure everything went right... Great experience with this group! Thanks again for taking care of me... Wayne Franklin, MA
5/ 5stars
by Anthony P
on August 13, 2015
Your staff worked with me and stayed within my budget. The staff was friendly, helpful and honest. Their customer service was the best service I received in a long time.
5/ 5stars
by Yova
on August 6, 2015
I always do oil change, I love the care and how honest they're... Great team!!!!!!
3/ 5stars
by Tardo
on July 30, 2015
Former employee good service great coupons clean updated store go Danny
5/ 5stars
by vmitch
on July 27, 2015
I came in with a needle in my tire which the manager and crew found quickly. The Store Manager was nice and very homely. I'd definitely recommend this location.
2/ 5stars
by Honda F
on June 17, 2015
I asked to check one of the tire because was scape air but they forget to check it and toll to come back another day
5/ 5stars
by jad v
on June 12, 2015
made appointment online showed up took my car used synthic oil rotate my tyre for under 25 dollers.within thirty minutes while i ran my errands . happy camper camper. i will be giong back
4/ 5stars
by Jimma10
on May 31, 2015
The employees of Firestone are very detailed orientant and very toughthru
2/ 5stars
by MommaJP
on April 28, 2015
I am not happy with the Mechanics. I don't think they know what they're doing. Revere Firestone overcharge. I've been dealing with the same mechanics for a year for the same brake light problem ugh frustrated and upset!
5/ 5stars
by Patricia44
on February 28, 2015
The guy in charge is the best. He makes sure everything is the way it's suppose to go. He seems to be telling you the truth about what needs to be done to your car. I feel I can trust him .He takes you out to your car and shows and explains what needs to be done before he does anything.
5/ 5stars
by hvrpven308
on February 26, 2015
I used them all the time Jay the store manager always takes very good care all the staff are professional
5/ 5stars
by HJHARLEY
on February 26, 2015
LOST MY BRAKES AND TOOK IN ME ON A SUNDAY WITH A FULL SCHEDULE AND HAD MY TRUCK FIXED BY NOON
4/ 5stars
by ssully
on February 26, 2015
Went to get a tire fixed & ended up buying studded snows which I love! What I didn't like was the push for "all season" which I consider useless in New England & looking up & seeing my hood up. I think instead of just going & topping up fluids they should ask if you WANT it done! I have very specific fluids I use which is why it is still running beautifully at 15!
5/ 5stars
by alice617
on February 5, 2015
always get excellent service from the guys there!!!
4/ 5stars
by CPTMarvel
on February 5, 2015
The mechanics at this shop do a good job. They do a great job explaining what needs to be done and why and they are very conscientious in their work. The final cost is sometimes a bit on the high side, but you can be sure that the work will be done correctly.
4/ 5stars
by Time B
on February 2, 2015
they get me in and out quickly as a carry out my time is important the fast efficient and get me in and out which is what I like
5/ 5stars
by Salie
on January 25, 2015
I have owned my vehicle for 6 years this location has changed almost every oil change since this time .Service has always been the best.
5/ 5stars
by Lynda
on January 24, 2015
I went to firestone in revere because my engine lite was on. They did a diagnostic test on it, when they where delivering the car back to me it came on again. They went over my car with no further charges til they got to the end of the problem. I wouldn't bring my car anyplace else
4/ 5stars
by Good r
on January 23, 2015
The big point here is they are honest and did the work that needed to get done and the price was what they quoted!
5/ 5stars
by ang s
on January 22, 2015
Great services. It is very convenient, manager are very professional. This is my favorite location.
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