Firestone Complete Auto Care: Your Source For Tires And Repairs At 174 South St In Pittsfield

Welcome to Firestone Complete Auto Care at 174 South St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #9873 Managed by Anthony Shelton

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect tires, air filters, belts, and more. Plus, we're devoted to giving you the best service possible, at affordable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 36 Reviews
5/ 5stars
by  
on November 25, 2018
I don't know how, but they always seem to exceed my expectations.
5/ 5stars
by  
on October 8, 2018
I trust the management and staff at the Pittsfield Firestone. They always take the best care and make every effort to supply the most reliable parts for my truck. They are friendly, courteous, respectful and understanding.
3/ 5stars
by  
on August 5, 2018
Still disappointed with the camber bolts issue on my 02 Dakota. Had the wheel bearing replaced at the Westfield location and theres still binding in the steering. Steve Hearns
4/ 5stars
by  
on July 28, 2018
After looking at several competitors, Firestone Complete Autocare had the best price on brake fluid drain and fill by far. They have convenient store hours and a clean waiting room with A/C. Staff was friendly and knowlegable and they did the job quickly. The Pittsfield, MA location is a good one, but I believe FCA are franchises so make sure to look online at the reviews for the store near you to see how they measure up. For instance, the location in Attleboro, MA is hot trash so always do your research first! It all depends on the ethics of your local store (like most mechanics) but you usually can't go wrong if you need basic work done.
5/ 5stars
by  
on July 26, 2018
From the staff greeting entering the store to the summary of work and reassurance that everything was working properly made me feel welcome and confident having them service my vehicle.
5/ 5stars
by  
on June 25, 2018
1/ 5stars
by  
on March 20, 2018
Was not happy I spent over 2 grand and the last few weeks at this place and I get home to fine my new hubcaps broken and zip tied to my rim was not happy If they keep something like that from you and don’t tell you and try to hide it it makes me think what else are they keeping from you
5/ 5stars
by  
on January 23, 2018
Top to bottom, I'm not exaggerating even a bit, these guys are great. From the help at the service desk, to my mechanic in the shop, everything was top notch! The service desk gave me any and all applicable savings that were available that day, and scheduled my appointment with the mechanic that was most knowledgeable about my vehicle. When I finally met the mechanic, after he had given my vehicle an inspection, I was really comfortable with having the work done. He knew exactly what he was talking about. I was so comfortable in the waiting room, knowing it was being done right, that I could have fallen asleep. At first I thought the prices were too high, that maybe Firestone Corp. was wolfishly gouging on parts, leaving teeth marks in my wallet, but upon further reflection from one this day later, I think it was fair. I'm very very happy, I would especially recommend this Firestone complete auto care location to any and every person needing work done to their car. And the credit card they have with a 6 month, interest-free time period to pay back the work, I mean how can you beat it? Honestly? Idk, these guys are great!
5/ 5stars
by  
on November 12, 2017
5/ 5stars
by  
on November 12, 2017
5/ 5stars
by  
on November 12, 2017
Tony and Conner were great and I was glad to be able to feel comfortable driving home when I left there
5/ 5stars
by  
on October 7, 2017
I went in a couple week ago and ask Tony Shelton to see what i needed to get done now before winter and what i can wait on he told me set up an appointment and we got it done. Great place and people and they stand by there work i have been doing business for over 20 years with then and have alway been happy and sent people to them all the time. The mechanic did a great job.
5/ 5stars
by  
on July 21, 2017
I'm beyond words truly appreciate the great customer service from the Pittsfield ma store Anthony put forth with helping me my second visit to fire Stone he seen too it that the work was done right and everything went smoothly I could not asked to have delt with any one else kudos to you . Let's not forget Matt the technician was right on point them guys at Flynn's bmw here in Pittsfield couldn't get it right but he did he the real mpv good team work over there I'll be back!
5/ 5stars
by  
on April 15, 2017
Marcus was great! Very helpful! Has my trust.
5/ 5stars
by  
on April 4, 2017
The manager tony and his crew are always very helpful I recommend them to my friends and family and people I work with all the time great place
5/ 5stars
by  
on December 11, 2016
At the last minute I called in for an appointment for an oil change. They were very polite and took me within 2 hours of my call. I also asked them to evaluate my tires and was told that at this moment there was no immediate need to purchase new one's. The entire process took approx. a half hour and I was on my way. Everyone I spoke with was very courteous and friendly.
5/ 5stars
by  
on October 25, 2016
The guys at Firestone are always courteous and professional and do their best to address the customer's needs. It's our go-to place whenever we have auto concerns.
5/ 5stars
by  
on May 16, 2016
The Firestone at Glen Burnie on Ritchie Highway was the best! They are very knowledgeable and very thorough. They took very good care and were honest about the repair and the time it was going to take to fix it. I trust them to handle any situation that arises. The Manager there was the best and the counter person Dawn was so very welcoming and friendly.
5/ 5stars
by  
on October 17, 2015
I had to have a new tire installed on Saturday and needed it done immediately. The staff was efficient and very courteous - couldn't have been more helpful.
5/ 5stars
by  
on October 7, 2015
My sister and I were on vacation from out of state; a tire was ruined and the store manager, Paul Roeder, bent over backwards to help me get the problem solved. I was very impressed by him; he was very knowledgeable, professional and courteous. You are very lucky to have him managing one of your stores.
5/ 5stars
by  
on September 15, 2015
I have quite an old car and whenever a problem arises these guys are amazing resources. They replaced my exhaust system last week for the best price in town!
5/ 5stars
by  
on August 31, 2015
Very satisfied with the customer service and repair technicians!
5/ 5stars
by  
on July 22, 2015
Honest ppl, good price, friendly. Recommended to friends. Many thanks :)
5/ 5stars
by  
on April 17, 2015
I was visiting a fried in Lenox and need auto repair. He recommended Firestone. Paul did a great job in making sure all of my car's need were satisfied at a reasonable price. If I lived in the area, I would take all my autos to Firestone.
5/ 5stars
by  
on February 26, 2015
They are all awesome! I'm grateful to have skilled and honest mechanics to take my car to :D
4/ 5stars
by  
on February 7, 2015
They provided good service, and didn't want to add on extras. No wonder they are recommended by AAA.
5/ 5stars
by  
on February 5, 2015
I highly recommend this firestone store because the people are so nice and they explain everything and don't pressure you into anything that you do not need.
5/ 5stars
by  
on February 4, 2015
Every front desk staff person I have ever dealt with at Firestone/Expert Tire is very pleasant, helpful and knowledgeable! This high level of customer service is the main reason I keep coming back. Of course, the quality of the products and the workmanship is also excellent. Thank you Firestone!!!
5/ 5stars
by  
on January 31, 2015
I was treated with respect , i was helped beyond expectations and all with friendly employes
5/ 5stars
by  
on January 27, 2015
Friendly, professional, fast, able to solve our problem quickly while on vacation and unexpected problem came up
4/ 5stars
by  
on January 25, 2015
Excellent customer service and a friendly low key staff. I didn't feel pressured to have all the "recommended" work done that day. It's nice to have locations I know will do quality and reliable work
5/ 5stars
by  
on January 24, 2015
I find the Pittsfield firestone location to be very professional n thorough.
5/ 5stars
by  
on January 24, 2015
I filled in main in rebate for the tires I got from Firestone it's been 6 months but I did not get any mail in rabates?
4/ 5stars
by  
on January 24, 2015
We use the Firestone store offen, they are usually pretty darn busy. However we were able to get squeezed in as usual. They always go the extra mile to get the job done and we will continue to go there.
4/ 5stars
by  
on January 23, 2015
I got a price for 4 new tires, but what I wasn't told until i went to pay the bill was a cost of $7 something a tire for getting rid of the old tires Other than that I would go back there. I hate hidden (additional)charges!
4/ 5stars
by  
on January 22, 2015
I am totally satisfied with my tires and the service I received. I'm surprised it took so long to get this e-mail asking for my review. My service was in November.

Firestone Complete Auto Care Locations In Your Area

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone