Car Tires And Services At 157 Main St: Firestone Complete Auto Care In North Reading

Ready to come in to your local Firestone Complete Auto Care on 157 Main St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #745098 Managed by Leroy Randolph

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll check fluid levels, air filters, the battery, and more. Plus, we're committed to offering the most consistent service on the market, at affordable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 52 Reviews
5/ 5stars
by  
on October 1, 2018
Great communication with management at this location. Thanks for reliable updates in getting my son’s car up and running . Thank you Brian and Jay!!
5/ 5stars
by  
on September 25, 2018
I never once felt like I was being sold services I didn’t need and the technicians gave me a very accurate time frame to expect the job done by. They also managed to squeeze in a a brake job an hour before close and didn’t cut corners on quality, they stayed a little late and didnt mind at all!
5/ 5stars
by  
on September 5, 2018
I brought my car in without an appointment; a well dressed, very courteous man greeted me and jumped right into help. I thought I was looking at buying a new, expensive tire for my BMW. He had it looked at right away and I was told they could plug the tire. It was ready, literally, 30 minutes later. The shop was clean and neat, the waiting area was comfortable and the man who helped me was absolutely awesome. I got right on my phone, in the parking lot, telling all my friends to use this place for all their repair and tire needs. I guess service is not dead....at least at Firestone. Thank you.
5/ 5stars
by  
on September 1, 2018
i have changed from my dealership to Firestone north reading. I have had several a ppt so there for two cars for any repair needed. I am very happy with the tech named Greg there . I won't hesitate to go there for all jobs needed to my cars
5/ 5stars
by  
on April 15, 2018
A Great Auto Service Place In My Area
5/ 5stars
by  
on February 17, 2018
These gentlemen are tops in their field. They treat me with respect and give great service. I could not be happier with another service. I get what I need and what I pay for. I travel 14 miles to get service from these competent professionals. North Reading Firestone Service Center is number one choice for Service & Products
4/ 5stars
by  
on February 14, 2018
5/ 5stars
by  
on January 21, 2018
1/ 5stars
by  
on December 4, 2017
Stay away from the North Reading location. Made an appointment for a tuneup. Brought it in at 7 am and they still kept my vehicle overnight. No communication about keeping the vehicle until I called to check on the status just prior to closing. When I picked it up the next day the engine was running rough. It wasn't even doing this prior to the service. Now my vehicle is worse than when I brought it in and will have to take it elsewhere to repair this problem because I don't want them to do further damage. DO NOT GO TO THIS LOCATION.
5/ 5stars
by  
on October 27, 2017
Polite promp thorough service excellent in all aspects
5/ 5stars
by  
on May 31, 2017
Employees are extremely friendly and helpful. In and out quickly.
5/ 5stars
by  
on May 9, 2017
I came in with a tire problem on a Sunday and it was repaired right away.
5/ 5stars
by  
on November 22, 2016
Ron and Greg are the best!!!!
5/ 5stars
by  
on November 17, 2016
My first visit - for an oil change - and they did a great job! They also addressed a few minor issues that were on my mind.
5/ 5stars
by  
on November 3, 2016
almost as good as Plaistow,NH
5/ 5stars
by  
on September 3, 2016
This Shop is fantastic their customer service is wonderful they are honest and stand behind all the work they do . We won't take our vehicles anywhere else for service.
5/ 5stars
by  
on August 19, 2016
My 2012 honda crv needed a new alternator , it failed to start wednesday night; after I jump started the car I drove it to my friendly mechanic Matt at Firestone. He immediately hooked up his diagnostic device and suggested that I may have a problem with my alternator. He said if it doesn't start in the morning to bring it in. It needed a jump start in the morning and I came in and explained to Andrew the situation...I needed the vehicle by Saturday to move my daughter into college!!! They replaced the alternator and a new battery that was covered by warranty that day!!! amazing turn around, so grateful to Matt, Andrew,and all the hard worker employees at North Reading Firestone they never let me down!!! PS: The price was just as amazing as the professional service.!!
5/ 5stars
by  
on May 26, 2016
very friendly and informative staff, all around good experience once again!
5/ 5stars
by  
on May 15, 2016
Quick walk in service and professional guidance that did not keep their bottom line as priority.
4/ 5stars
by  
on December 1, 2015
I liked them a lot. They did a great job repairing my tires and also fixed my front brakes as well as an oil change. I appreciate a place that's a one stop shop as I HATE getting my car worked on and always feel the need to drag a family member along. My pros: great customer service (had to go back two days later because it sounded "funny" and they fixed it ASAP with a smile on their face & no charge), convenient location, good service. Cons: It took MUCH longer than I was expecting and I had my newborn son with me while I was waiting at my folks for 6 hours, without a car. They estimated it would be 2 hours and called 15 minutes before it was supposed to be ready to predict another 4 hour wait...and I needed to go back. Overall I would go there again in a heartbeat. If not for anything other than customer service and convince. As I said, they were VERY pleasant to work with which isn't always the case. Thanks!
5/ 5stars
by  
on November 26, 2015
Went in for an oil change and a nail was found in one tire and another tire needed replacement. Work was done in a timely fashion. I will return for additional needed work.
5/ 5stars
by  
on November 24, 2015
My car was taken into the shop exactly at my appointment time and all the work was done promptly. My service advisor recommended particular repairs and replacements, and the cost savings of each choice. I was very happy with the service and my car runs great! I'll definitely go back when I need other services.
5/ 5stars
by  
on November 24, 2015
Had two cars serviced at Firestone North Reading last week. Will return again!
1/ 5stars
by  
on November 22, 2015
WE KNOW AS WOMEN THAT IT IS HARD TO GET GOOD SERVICE AT MECHANIC SHOP, BUT NEVER HAVE I EVER GOT SO DISRESPECTED. THEY DID WORK THAT SHOULDN'T OF BEEN DONE AND OVER CHARGED ME. THEY WERE RUDE AND WOULDN'T TAKE THE TIME TO EXPLAIN ANYTHING TO ME. PLEASE DO NOT GO TO THIS PLACE.
1/ 5stars
by  
on November 19, 2015
I called at 8:30am to make an apointment and that I would be dropping my car off at 12:30pm for an oil change and that I had slow leaks in all 4 tires. I called Firestone at 4:05pm to follow up on my vehilce to see what they had found out about the slow leaks and they had not even brought it in a bay yet. I emphasized that I needed to pick up the car at 5pm after work, which I had already stated when I dropped it off at 12:30pm. Needless to say that the car was not ready when I arrived at 5:10pm and I was there until almost 6pm waiting for somthing that should have been already been done. They must have been rushing, because they were not able to fix all 4 tires with slow leaks, only 2 got sealed and not my air pressure light has come on again and I am not happy that it all could not have been done in the 5 + hours that had my car. I am very dissapointed in not only the level of service recieved, but the time it took to get 4 tires checked for slow leaks and an oil change. I would probably need to drop it off for 2 days if I needed any major work??? Needless to say that I will not be going back to Firestone for my vehice repair needs. Too bad, because the location is convenient to where I work.
5/ 5stars
by  
on November 15, 2015
Greg and Andrew were very patient and knowledgable.
5/ 5stars
by  
on November 8, 2015
Respect, kindness, true concern and quality workmanship in a timely manner turned an unpleasant car situation around and allowed me to enjoy my weekend trip! Thank you Firestone at 157 Main St. in North Reading, MA.
5/ 5stars
by  
on October 29, 2015
New Store Manager, Andrew went over & above in his assistance with my recent visit 3 weeks ago. I will be happy to return & refer this Firestone location as well. Thanks Andrew!
5/ 5stars
by  
on October 21, 2015
I came here with an emergency repair that needed to be taken care of the same day. They took care of everything promptly and even fixed an error made by another Firestone location (for no extra charge). The staff were very friendly too. Highly recommend them
5/ 5stars
by  
on October 4, 2015
Very good service. They ordered my snow tires and I couldn't pick them up for a whole week . No pressure just one confirmation call Very patient
5/ 5stars
by  
on October 3, 2015
In and out quickly. Staff is always pleasant and professional.
5/ 5stars
by  
on September 24, 2015
I've had great service there for tires recently and now bring all my vehicles for service to Firestone.
4/ 5stars
by  
on September 11, 2015
Called the number online and made an appointment for the next day. When I arrived they did not have my appointment. I was still seen quickly for rear brake replacement. Everything was dome quickly and efficiently. I would recommend this station to others
5/ 5stars
by  
on August 10, 2015
When it comes to auto care places I want fast, affordable and professional and that's what I got during my first visit.
5/ 5stars
by  
on August 6, 2015
I called with questions about an oil change and a battery life test, not yet ready to commit to an appointment. I talked to the employee and he was courteous and knowledgeable. He didn't start to rush me off the phone once it was clear I wasn't ready to commit. He stayed focused and thorough in his explanation like I was already a paying customer. I did my research and decided Firestone was the best option for me. When I walked in Greg was ready to help me right away. He took my keys and reiterated the work that would be done. I received a call when my car was done and a thorough breakdown of the services done on my car. Another employee additionally helped me with a seperate concern of mine regarding my car afterwards. Service here is warm, professional and friendly, and I was impressed with my wait time; waiti time was appropriate for what was getting done. I didn't waste my day at the shop for a 2 hour oil change! I was instead out of there in an hour and a half with an oil change and tire rotations and battery life checking and battery installing. All around a fantastic experience.
2/ 5stars
by  
on August 6, 2015
made appointment for just oil change was there early hoping to get it done on my 1/2 hr lunch brake but took over an hr.
5/ 5stars
by  
on July 4, 2015
Very happy with how quick my service was completed
5/ 5stars
by  
on July 3, 2015
Great staff. Fix right and warranty all work performed. Great prices. Professional and trustworthy. A pleasure to work with them on my 5 household vehicles. Best shop I have ever worked with by far.
5/ 5stars
by  
on June 24, 2015
The team is extremely friendly and honest, they aren't going to try and sell you services that you don't need
5/ 5stars
by  
on June 16, 2015
Simple oil change done professionally and quickly. I'll be going back.
1/ 5stars
by  
on June 5, 2015
I got an oil change then a my car sounded horrible after.
4/ 5stars
by  
on June 3, 2015
There was a minor problem with my repair, but they took care of that right away. The staff is very honest and fair not to mention polite, friendly and professional. It can be hard as a lady with little to no car experience to walk into a car shop. These people make it very non-intimidating and try to provide you with a little education. I'll go back again for certain of automobile trouble occur.
5/ 5stars
by  
on June 2, 2015
The manager and employees at North Reading are awesome. Chris was quick to fix a problem personally and made my day.
5/ 5stars
by  
on May 29, 2015
they put new tires and wheels on my car, the wheels were brand new and white, they were extremely careful and professional. It took a little while but I'm very happy with the outcome and the recommendation for new tires were spot on!
5/ 5stars
by  
on May 9, 2015
I got a new set of tires for my wife's car as well as my own car. My car required special order tires and these guys ran them down no problem. They were very helpful. They seemed honest and did not try to over-sell products. Cars were ready when they said they'd be, and everything done right the first time.
5/ 5stars
by  
on May 4, 2015
Installed the tires I requested for a good price and quickly. Very friendly staff.
5/ 5stars
by  
on May 3, 2015
Tons of free stuffs, mad deal on four destination le2 tires, $150 bucks less than blank fair blank. Which came with a free oil change, and an emergency roadside bag . Let's see, oh, two hotdogs, from the grill no less. Oh, and my coworker Jared is so jealous of my new tires. I told him to come down.
5/ 5stars
by  
on April 22, 2015
Everyone is personable and upbeat, great prices, fast service... nice to have a service facility like this in the area. Good Luck with your new location.. I will tell everyone about my positive experience.
5/ 5stars
by  
on February 27, 2015
I was their second customer on the day they opened. I had been a consumer using Firestone at another one of their vendors for about 2 years. Having a Firestone in my new home area is great.
5/ 5stars
by  
on February 26, 2015
I really hate going to get my oil changed!!! They try to sell me everything I don't need. But I went last week to firestone and they were super nice and dint try to sell me anything. I will be a regular there.
5/ 5stars
by  
on February 26, 2015
We used Firestone to replace our run flat tires. Everyone was very friendly and the service was excellent!!
5/ 5stars
by  
on February 25, 2015
I have used Firestone in North Reading since it opened in January and I'm glad I did. They are very knowledgeable and want to make me happy and take time to answer all my questions. I recommend everyone bring there car to them. I know I will be going there for whenever I need my car fixed.

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