Car Repairs And Tires At 229 School St From Your Mansfield Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 229 School St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #757783 Managed by Clayton James

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll check lights, suspension, belts, and more. Additionally, we're committed to delivering the best quality service possible, all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 50 Reviews
5/ 5stars
by  
on January 28, 2019
Good tech Sanya is awesome
1/ 5stars
by  
on November 29, 2018
My car was damaged. The drivers side fender was dented and scratched while being serviced and the manager Clayton refused to ask the service tech if he accidentally damaged the car. He was extremely rude and unprofessional.
Responded on February 6, 2019
Hi, Sherman. We hold our service to a much higher standard than this and we'd like the chance to try and make this right for you. Please email us at socialcare@bfrc.com with your contact information, a link to your review, and any invoice numbers related to this visit. We value your business with Firestone and we look forward to your email. ^Katrina
Firestone Complete Auto Care - Mansfield Management
4/ 5stars
by  
on November 4, 2018
Great staff and technicians. Poor management.
Responded on January 4, 2019
Thank you for contacting Firestone, Lin. We would like to know more about your concerns. If you could email us at socialcare@bfrc.com with details of your concerns, we will escalate them to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - Mansfield Management
5/ 5stars
by  
on October 15, 2018
Firestone in Mansfield continues to provide HONEST, PROFESSIONAL, EXPERT repairs and customer service.
5/ 5stars
by  
on October 3, 2018
We were given an appointment right away. Clayton and Jerry treated us like old friends. This time we accepted the offer to be a preferred Firestone card member so we can save money. I trust this service center.
5/ 5stars
by  
on July 7, 2018
The team here are professional yet friendly and always honest about what work needs to be done or what can wait. I am always greeted with a smile, the waiting area is immaculate and they are sure to explain what is being done and what costs may be. I can’t say enough about this location and would highly recommend coming here over any local garages!!
1/ 5stars
by  
on April 5, 2018
Horrible. When i called and asked about a missing owners manual the desk person screamed at me and hung up. The manager on duty when my wife was having the car serviced told my wife he pulled out the manual to reference something and now it is missing.
1/ 5stars
by  
on March 22, 2018
5/ 5stars
by  
on March 20, 2018
Amazing service! We had our vehicle towed there to have a tire replaced tomorrow, because the store was closed. But when we got there, an hour after closing time, we saw people still inside. Clayton James, the store manager and Jerry Casillas gave us immediate attention. They checked to see if it was possible to change out our tire tonight. They took in our vehicle and put a new tire on while we waited. I didn't have to try to get my son a ride to pick up his car tomorrow. He even got to go back and finish his shift at work tonight. Clayton, Jerry, and the Firestone team were there helping another couple as well as us until almost 9pm, when their closing time was 7pm. They treated us so kindly, not complaining that they were supposed to be closed. I felt like they really cared about us and wanted to help us out with our personal emergency. On the way home, I decided that we will definitely schedule our vehicles for brakes or other needed repairs at this Firestone Complete Auto Care Center. My sincere thanks to this team in Mansfield, especially thanks to Clayton & Jerry!
5/ 5stars
by  
on February 11, 2018
5/ 5stars
by  
on January 13, 2018
Very few places go above and beyond to help a customer, and the employees at this Mansfield store to, without hesitation and consistently.
5/ 5stars
by  
on October 29, 2017
Clayton and Lex are amazing at what they do. I felt like everything I asked was answered thoroughly. I used to shop at Town fair but they pressure you into buying, but the moment I walked into Firestone I feel welcome and not pressured. This was my first time ever going to a Firestone and I will say this will be the only place I get tires right in Mansfield. The staff is FABULOUS!! Thank you and keep up the great work
5/ 5stars
by  
on October 14, 2017
Very professional, efficient, and done right! Great experience, service guys "listened ". My brake light is off and I was actually happy with the cost.
5/ 5stars
by  
on July 31, 2017
AWESOME PLACE - HONEST, PRICES ARE GREAT, YOU HAVE TO GO HERE - VERY PROFESSIONAL AND THOROUGH! I WILL GO BACK
5/ 5stars
by  
on March 17, 2017
Will be going back for tires.
5/ 5stars
by  
on March 13, 2017
The staff is always so friendly and kind. They explain to you in detail about your vehicle. I requested 2 new tires and they actually told me I just need one. Who does that? That is honesty. Javier is awesome! Thank you Firestone in Mansfield, MA!!
5/ 5stars
on March 1, 2017
5/ 5stars
by  
on February 16, 2017
The best thing that could of happened to Mansfield was opening this place. So convenient and all the guys that work out front are so helpful and friendly and that goes for all the techs to. Just an overall great atmosphere & experience.
5/ 5stars
by  
on February 2, 2017
Customer service was amazing! Very outgoing and personable.
5/ 5stars
on October 24, 2016
5/ 5stars
by  
on October 17, 2016
got a fast oil change and filter at a great price plus a couple of estimates for work on another vehicle
5/ 5stars
by  
on October 14, 2016
thanks for the honest work.
5/ 5stars
by  
on September 24, 2016
In a previous review I explained that I was charged to repair the parking brake even though the repairs did not make the parking brake functional. I dealt with Clayton, a manager at the local store and he could not have been more candid or accommodating in refunding the cost of those repairs to my credit card. He also explained that my tires had been rotated even though that was not indicated on my invoice. My past experiences with the Mansfield store have been very positive and in the end, this experience was no exception. I appreciate the service and my positive interactions with the manager, Clayton.
5/ 5stars
by  
on September 23, 2016
Clayton and his team are amazing. We'll be bringing our cars here for the foreseeable future. Everyone is honest, up-front, and interested in the safety of the car. They don't try to up-sell or scam customers, and are always fair and reasonable when discussing prices and how the customer can best afford quality service while driving a safe car. If something is a concern but doesn't need to be addressed immediately, they'll tell you. If something is super unsafe, they'll tell you, too. If you think there's something wrong with a particular part, they'll inspect it, but if there's nothing wrong, they won't try to replace something that doesn't need to be replaced. If you want honest service, go talk to Clayton and his people at Firestone in Mansfield.
5/ 5stars
by  
on July 29, 2016
This is a great location. Many bays and employees. Service managers are the best and customer service is professional and always happy to see you.
5/ 5stars
by  
on June 13, 2016
Excellent
5/ 5stars
by  
on June 13, 2016
They actually care about the customer
5/ 5stars
by  
on April 3, 2016
1/ 5stars
by  
on March 10, 2016
poor communication and lack of interest in customer concerns
4/ 5stars
by  
on December 20, 2015
Very easy service; all staff very friendly and courtesy. Overall super to have work done here. This is my 3rd time and I plan to return for general car work ie oil changes in addition to tire replacements. Very satisfied customer.
5/ 5stars
by  
on December 17, 2015
The Firestone that opened in Mansfield, MA in July 2015 is awesome. I have been there for an oil change and for new tires so far. They are so friendly and had me in and out very quickly. Also were great at explaining to someone like me who doesn't know much about cars. Would definitely recommend!
5/ 5stars
by  
on December 1, 2015
Their advisors are very helpful and honest; Their technicians are top notch; Prices are reasonable; Facilities are clean and pleasant. No pressure tactics. I'm a customer for life.
1/ 5stars
by  
on November 25, 2015
Went in for 2 new tires, asked them nicely to use stick on wheel weights and be careful of the painted rims. They scratched the wheels, and used standard wheel weights. Exactly what I asked them not to do! The next day both tire pressure monitors stopped working. Coincidence, I think not! 3rd time I've been there, 3rd car, 3rd issue. I will never go to this location ever again.
5/ 5stars
by  
on November 25, 2015
I recently got 4 new tires for my 2013 Toyota. The store manager there is awesome! He took care of my car in no time at all at a GREAT price! He was very professional and did a great job! He asked if I needed a ride to work or to be picked up which I was not expecting. He wrapped one of the tires he took off the car so I could use as a spare...something I never thought of!
3/ 5stars
by  
on November 22, 2015
I stopped in for a plug in a tire and oil change. It's really all I could afford. They couldn't fix my tire, never offered the discounts for the oil change (even though it was eligible) and when I had to purchase a tire, they didn't give me the sale price on that either. Clean, speedy, but expect to be 'upsold' and dicker with them about their "Savings" they offer.
5/ 5stars
by  
on November 20, 2015
Had tires done and got a great deal,and they were very honest about issues with my truck. I will go there again!
5/ 5stars
by  
on November 18, 2015
I've had two vehicles into Firestone in Mansfield since they opened earlier this year for multiple service jobs and without a doubt, every single time it was done correctly with top notch service with regard to the vehicle and the customer. Each time I've dealt with them it's been such a positive and pleasurable experience to talk to people who really care to discuss the repair/action with the customer and explain the situation in full, and even go further to work with the customer so that they are completely satisfied with the job as well as the cost. The technicians are highly experienced in what they do and they do it right the first time. All the guys who deal with customers up front in the main area are such a pleasure to deal with. Simply the best!
1/ 5stars
by  
on November 9, 2015
I tried twice to get an oil change this weekend. I was turned away on Saturday because they were booked for the day. They proceeded to give me a quote and an appointment for the next day. On Sunday I brought my car in at the appointed time and was told they wouldn't be able to get me in for at least an hour because they were backed up. When I asked -what was the point of they appointment?, I was told : "if you don't want to wait then take your keys and leave"
5/ 5stars
by  
on November 7, 2015
great professionalism. I would record you to visit .
3/ 5stars
by  
on October 31, 2015
I had my oil changed, The gentleman at the desk was very friendly. While I was happy with the service, I had an appointment and still had to wait almost an hour to get my car in. They are new in town and I will probably go back.
5/ 5stars
by  
on October 30, 2015
I decided to visit the newly opened Firestone location last week in Mansfield after being unhappy w/ my last visit to the dealership I had been going to. So glad I went. Polite, prompt, efficient and knowledgable . Returned this week for new tires.
5/ 5stars
by  
on October 27, 2015
Everything that needed to be completed- was done exactly as I asked and in a timely manner.
5/ 5stars
by  
on October 26, 2015
Quick Reliable on time service Very Clean Faucility
4/ 5stars
by  
on October 25, 2015
Was fast service but I did arrive somewhat early to beat the wait.
5/ 5stars
by  
on October 23, 2015
Fast and Accurate for an affordable price. Compare to it's competitors, very good price.
5/ 5stars
by  
on August 31, 2015
Management was very friendly and willing to explain my options. It was very important also that they did not try to have me unnecessarily change parts simply to make money.
5/ 5stars
by  
on August 2, 2015
I drive a lot for work and have over 175k miles on my '07 Nissan Altima. I took it to a local shop to get an estimate for what sounded like an exhaust issue. After learning that it was an issue with my front end, the shop gave me a quote of $615 but couldn't do the work as they did not have the part in stock. I decided to get a second estimate from Firestone. I took it in and told them the issue I was having without telling them I had another quote. The gentlemen quoted me $559 and offered me a $50 off coupon for a total of $509. They had the part in stock and said he could do it right away. I told him to go ahead and do it. This is when the first suprise came in...they offered me a complementary ride home. I live about 5 miles from the shop so it wasn't too far, but a nice touch considering it was going to take 2.5 hours. I gave them a call to check in a few hours later. I was told it was going to take a bit longer as the part was rusted on. I told him I'd have to pick it up tomorrow as I had another commitment. He told me no problem and said he would leave my car locked up inside the shop. Another nice touch. I went the following morning to pick up the car. When I got there, I was greeted by the same gentlemen, Clayton James (store manager), with the same friendly smile and hello that he greeted me with the day before. Clayton then explained to me that after fixing the part he took the car for a test ride and that the other side was making a similar but faint noise. So what did he do, he replaced it and didn't charge me for it! What should have been an $1100 job, he came in at $498.....$10 less than originally quoted. Clayton and his staff went the extra mile and for that, they've earned my familes future business. This is the first positive review that I've ever posted on behalf of any business ...I was that impressed. Thank you Clayton James! Firestone should be proud to have you managing this store. I'll be sure to recommend others give you and your team a shot to earn their business as you did mine today.
5/ 5stars
by  
on July 31, 2015
I went in for the buy 3, get 1 free tire deal. We found the perfect tire for our car. I worked with the store manager Clayton. he was great.
5/ 5stars
by  
on July 25, 2015
My 18yr old daughter went to our car repair shop located in Mansfield for an oil change been going there for years.The oil change was done but they informed her that she needed new back brakes on her (2012 Honda Civic) they said they were 90% worn and the job cost is $500. She felt pressured by this shop to get it done ASAP. She decided to go to the new Firestone in Mansfield to have them checked. She walked into Firestone (noon) they approached her quickly and she explained her experience with the other shop and asked if they could take a look at her brakes. They were very professional and said absolutely at (no charge) they put her car on the lift, they asked her for her tire key and she told them that the other shop never asked her for the key. Firestone not only looked at her back brakes, they looked at her front brakes too. They even brought my daughter out into the shop area and educated her on brakes how they work and if they were worn this is what we would see (impressive). My daughter was told that she DID NOT need new brakes not even brakes pads. She was out of there by 12:30. Thank you Firestone!! Happy Mom
5/ 5stars
by  
on July 13, 2015
They just opened and they couldn't have been more "customer friendly." I will recommend them to friends and family without question.

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