Firestone Complete Auto Care: Your Source For Tires And Repairs At 7592 Ritchie Hwy In Glen Burnie

Come in to your nearest Firestone Complete Auto Care at 7592 Ritchie Hwy for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

7592 Ritchie Hwy
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #13633 Managed by Shawn Day

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll inspect fluid levels, air filters, belts, and more. Plus, we're devoted to giving you the best service possible, all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.1 of 5) - 39 Reviews
    5/ 5stars
    by  
    on July 11, 2018
    chris and Darrel when out of their way to make sure all when well with my car repair
    3/ 5stars
    by  
    on June 4, 2018
    5/ 5stars
    on May 18, 2018
    4/ 5stars
    by  
    on November 12, 2017
    Good visit that met all my needs.
    5/ 5stars
    by  
    on June 25, 2017
    My experience was very pleasant. The guy at the front desk took my car in even though they technically didn't have any appointments. My brakes were not properly stopping my car. The guy explained everything throughly and even told me what else needed to be done then and what could wait. The lady that was at the front desk talked to me while I was waiting for my car and updated me on the progress. Also, the tech that worked on my car was very through. My car runs like a new car now. I recommend this Firestone!!
    1/ 5stars
    by  
    on May 18, 2017
    5/ 5stars
    by  
    on March 25, 2017
    Best Firestone shop in the area. Only Firestone shop that was able to do an alignment on my vehicle without any excuses. Greg, the alignment technician is a true car guy. Front desk staff were awesome too. From now on this is my go to shop!!!
    2/ 5stars
    by  
    on February 1, 2017
    Took them over 6 hours to mount and balance 4 tires. They said it wouldn't be long. We ended up picking our car up after closing time. Then the filled the tires with insufficient air because we've had to add air to them 2 times already within 2 days as we just got them put on Sunday. Hopefully it doesn't continue to happen or we will be going back to Firestone for them to fix what they didn't do correctly the first time.
    1/ 5stars
    by  
    on October 1, 2016
    The first time I've ever had to go back to the store after receiving a confirmation email
    4/ 5stars
    by  
    on September 10, 2016
    This place is very fast and very professional. Even if they don't, they male you feel like they really care. I was called when there were questions instead of them just making a decision and going with it. The technicians take the time to explain things. Certain foreign cars cannot have wheel alignments performed because this location lasck the specialized equipment, but that's the only negative I've experienced here. Have purchased 2 sets of tires in the last 18 months for 2 different vehicles.
    5/ 5stars
    by  
    on July 13, 2016
    I drive 45 minutes to get to this location passing several other auto centers. They are trustworthy, honest, and very friendly! I would feel very comfortable having them work on my car for any of my service needs. Thank you all !
    4/ 5stars
    by  
    on May 13, 2016
    Great experience very knowledgeable staff Chris was very helpful
    5/ 5stars
    by  
    on April 5, 2016
    The staff was very friendly and I had a very good experience.
    4/ 5stars
    by  
    on December 22, 2015
    I used them last week to get new brakes, although it was expensive, it was worth it! I now have my first "credit" card with them to make it easier on me and I'll keep coming back. Greg, especially, was helpful. He gave me all the information I needed and was friendly and they had great customer service. I'll be back!
    5/ 5stars
    by  
    on December 17, 2015
    The staff is friendly and professional, but more important is that their work is top quality!
    1/ 5stars
    by  
    on December 5, 2015
    I went in for a oil change and had to get tires...they said my car had checked in all other areas but when I had to come back a day later because the check engine light came on ...it made me question the service I had got. They were to busy to see me (blessing in disguise) so I took my car else where - they performed diagnostic testing and I needed spark plugs and a coil pack - it was also discovered that some of my fluids were low and some were so dirty they smelled and my fuel filter needed changing. I take my car to Firestone regularly for oil changes and tire rotation, among other things, because I am a platinum member and have a charge card there but I never get platinum service it seems. How could they miss my fluids, among other things? I trusted these guys - please get a second opinion people.
    5/ 5stars
    by  
    on October 15, 2015
    My first visit to Firestone, I was put at ease and received impeccable service. Staff was very courteous. I will return to Firestone for other auto care needs in the future.
    5/ 5stars
    by  
    on October 12, 2015
    They genuinely want to help you as quickly as possible. Everyone I've encountered is friendly and knowledgeable! I only go to Firestone in Glen Burnie for my tire/wheel related needs!
    3/ 5stars
    by  
    on October 7, 2015
    manager was great and explained everything. took a little longer than expected. having issues with tire pressure sensor since service was done.
    5/ 5stars
    by  
    on September 26, 2015
    Always fix my car right and always on time. Will always be coming to this location for my service
    1/ 5stars
    by  
    on September 18, 2015
    I have been coming to this store to have my vehicles services for 16 years, but it's time for a change. When I arrived at 8 am to drop my car off for a 10:30 service appointment for an oil change and to replace a tire. The service writer was on the phone for approximately 5 minutes, then got a doughnut while I and another customer were waiting to be served. I received a call at 1:30 pm to advise me what service was needed.Why did it take 3 hours to do an oil change and inspect the tire? Service at this store has declined dramatically in the past year or so.
    5/ 5stars
    by  
    on September 9, 2015
    SO glad I came to Firestone! I was completely satisfied with everything!
    5/ 5stars
    by  
    on August 6, 2015
    Great service, very polite. Great explaining what services were needed.
    5/ 5stars
    by  
    on July 15, 2015
    We had to bring our truck in for service twice within the last 2/3 months. I could not be happier with the service I received. Not only did they fix my truck but when I needed to be out by a certain time (caring for a family member). When the parts weren't coming as fast as they thought. They offer to take me to where I needed to be! It did not come to that However, they were very thoughtful. My truck was fixed with problems and ON time!
    5/ 5stars
    by  
    on June 26, 2015
    I recently had all four brake pads replaced oil changed and front end aligned. The manager gave me an accurate quote on price and on the time it would take to complete. The work was done right the first time. I have been looking for an honest repair shop in Pasadena for a long time and I will definately return. I can't remember his name but the manager (young black male) was exceptional.
    4/ 5stars
    by  
    on June 16, 2015
    I used them a week ago and was happy with the service. They were relatively quick at looking at the vehicle, and they also were quick to fix the issues. They even went a step further to give me a discount on the tires without me asking or having a coupon. They printed it out for me. I wish they were a little more affordable, but they do attempt to work with you.
    5/ 5stars
    by  
    on June 13, 2015
    Great service don't have a shimmy in the front end of my Jeep after several other companies have tried.
    5/ 5stars
    by  
    on June 7, 2015
    came in for scheduled oil change. Was done in 45 minutes. Very pleased
    5/ 5stars
    by  
    on May 6, 2015
    There today needed Alignment check after all the pot holes and also an oil change on my Toyota Sequoia. Chris and Greg could not have been nicer. There was a misunderstanding about a coupon I was trying to use, They gave me a bigger discount then the coupon value to assure that I was happy. I will see them again in about 4000 miles. Was there about 1 hour 30mins Greg came to the waiting area twice and gave updates to everyone there about their car, really loved that!!! I would have spent at least 4 hours at Toyota.
    5/ 5stars
    by  
    on April 19, 2015
    I always get my car serviced here and they do excellent work.
    5/ 5stars
    by  
    on February 27, 2015
    Very well manner employees,explain what was going on did the job in very good time in did it well.Also to mention the price was good
    3/ 5stars
    by  
    on February 26, 2015
    I was happy with the oil change and other services. I was told I needed new tires. When I asked the cost and I would like to see the different tires for my 2009 Hyundai Elantra, the salesman said they only had one brand for my tires. I wasn't born yesterday...is what I said to the salesman. He gave me a price for the "only" tires. I said I can't afford those." He took ten dollars off for each tire. I wasn't impress by his salesmanship. I am sure that you carry more than one brand of tires for my vehicle. I never have had that experience before from one of the salesman that work at Firestone. I liked the work that is done on my vehicle and the sales people that I have come in contact with the exception of the last time I was there.
    5/ 5stars
    by  
    on February 7, 2015
    I am always impressed by the professional and personable service I receive at the store in Glen Burnie, MD. I've bought tires, and take my car there for service. I trust their diagnosis and work quality. I recommend them highly!!
    5/ 5stars
    by  
    on January 29, 2015
    When make an appointment to come it, the associates are very friendly, they look at my car in a timely manner and give great service.
    5/ 5stars
    by  
    on January 27, 2015
    I am really pleased with the service and care received at the Glen Burnie Firestone. I was referred to them by a tow truck driver and he was right when he said they are honest and helpful.
    5/ 5stars
    by  
    on January 27, 2015
    I have been a long term customer and appreciate the quality of service. My only issue is the high pricing of some of the other recommended services they suggests. Routine maintenance, Kudos Other services?
    1/ 5stars
    by  
    on January 26, 2015
    I used them over the summer for brake work. I had to take my vehicle back 3 times to be told something different each time. I was told that they were ordering factor brakes but found out today they didn't. You guessed it, still having brake problems after 5 months. I would not recommend this Firestone for anything. I must say they talk like they know what they are doing but your vehicle tells you otherwise.
    5/ 5stars
    by  
    on January 25, 2015
    I called and told them what I needed and they said they had the battery and would squeeze me in ASAP . . . and they did just that!
    5/ 5stars
    by  
    on January 24, 2015
    I have been going to firestone for over twenty years. I primarily used the Pasadena (now closed) and Glen Burnie stores. These stores have one thing in common - John Happel. For the most part, John has been the only mechanic I have used for nearly twenty years. To find a truly trustworthy mechanic is something not often found in today's world but John is one of them. John always does top notch work on my vehicles and I can always expect an honest assessment of my vehicle's issue whether the news is good or bad. I would also like to mention the other tech at Glen Burnie, Mark. I have not known him nearly as long as John but he has done some work on my vehicles and always does a great job.

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