Car Repairs And Tires At 202 E Pulaski Hwy From Your Elkton Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 202 E Pulaski Hwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

202 E Pulaski Hwy
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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #321993 Managed by Sean Henson

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll examine oil level, suspension, the battery, and more. Additionally, our team believes in offering the most consistent service on the market, at affordable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 28 Reviews
5/ 5stars
by  
on June 18, 2018
Christina, Eric and Frank provided outstanding customer service from start to finish. THANK YOU!!!!
5/ 5stars
by  
on May 16, 2018
The team at your Mill Creek, Erie, PA location were great. Thank you to Cody, Bob and Jeremey. They went about and beyond what I expected. THANK YOU !!!!!
4/ 5stars
by  
on May 3, 2018
5/ 5stars
by  
on March 15, 2018
Not only did they do a great job taking care of the issue with my car (replacement of a damaged tire) I also witnessed the associates taking care of other customers in a very honest manner, not recommending unnecessary repairs, and instead giving straightforward advise on how to handle their automotive issues, not something you see often with automotive repair.
5/ 5stars
by  
on October 30, 2017
The service was great, repair job completed on time and Liz S. the Asst. Mgr. went over and above by driving my repaired truck home since I had no other means to do so. Wonderful customer service is hard to come by these days - thank you so much.
5/ 5stars
by  
on May 2, 2017
After I had replaced my Calipers, Brakes, and Rotors on my 03' Honda Accord I came across a serious brake problem and brought it in to Firestone the next day via tow truck. Skipping ahead to the problem, which being my Master Cylinder, I have them replace it that day. Turned out that this brand new Cylinder was Defective but I was quickly assured by the Store Manager Joe, that I wouldn't be paying for the replacement of another and kept me informed through the entire process including figuring out that one of the brand new calipers was defective aswell! When I came to pick my vehicle up he offered me a couple of free oil changes and tire rotations for my time. Trust worthiness and great Customer Service is something I look for and I've definitely found it at Firestone! Will always be a returning customer!
4/ 5stars
by  
on December 17, 2015
The service was good and the staff is friendly and respectful. I had 3 tire pressure sensors replaced a month before and was told only the three were failing. Within a few days, the light came on again and it was now the 4th sensor causing the issue and needed to be replaced. After doing some research, I learned that these sensors only have a life expectancy of 4-5 years, so it made me think that I it should've been explained to me and given the option to replace the 4th one. It seems it would be a good business decision to do that also as a customer could leave and take it to another service provider the next time around causing Firestone a missed opportunity in generating more revenue. Just my thoughts, but the service was good and the experience was not stressful, which is a plus.
4/ 5stars
by  
on December 11, 2015
THESE TYPE OF TIRES ARE REAL GOOD SO FAR BUT ANOTHER PART OF MANAGEMENT , WAS NOT CLEAR ABOUT WHAT THINGS WERE SAID AND DONE. ON REVISIT ABOUT THE DAY OF TIRES REPLACED .SINCERELY CHARLES FREEMAN.
5/ 5stars
by  
on November 13, 2015
I used Firestone this week after my car broke down two hours from home. I am from out of state and expected a long and painful process. The guys at Firestone did a wonderful job diagnosing and fixing my car and I was able to get it back home to New Jersey in just a few days. Thank you to everyone at Firestone. Your great work is really, really appreciated.
4/ 5stars
by  
on September 27, 2015
We have taken multiple vehicles here. We have always had friendly, competent service. Even when they made a mistake, they admitted it and fixed it without any issues. I am a marine technician, and stand behind my work. I will only take my vehicles to a shop that does the same.
3/ 5stars
by  
on September 22, 2015
I have them 3 stars not because of the service but because of the price of the parts they get. They are way over priced on their parts. They installed a part for me and after they did the service I looked up the price of the part elsewhere and they were double the price on the same part. Won't happen to me again. The gentlemen I dealt with were very friendly and upfront with me. If the price of parts wasn't so high I would use them for a lot more repairs.
5/ 5stars
by  
on September 12, 2015
I needed brakes for my jeep. They gave me a good price and didn't try to sell me anything I didn't need. I will definitely go back the next time I work done on my jeep.
2/ 5stars
by  
on September 5, 2015
I stopped in for an AC/overheating problem. Staff was friendly and fast, but they provided a diagnosis and suggested a trip to the dealer was in order. I went to the dealer and the issue turned out not to be what Firestone diagnosed (a bad fan relay or cooling fan module) at all but was rather a cracked radiator and sticking thermostat. So after spending $70 for a mis-diagnosis at Firestone, I had a $700 repair bill from the dealer. So I paid for a diagnosis that turned out completely wrong.
5/ 5stars
by  
on May 28, 2015
Great service. scheduled online 2 days prior. Was checked in and work was done in a timely fashion.
5/ 5stars
by  
on April 6, 2015
What an absolutely great experience! These guys really took great care of me! They answered all my questions and were very accommodating. My car is running better than ever! Thank you everyone at Firestone!
5/ 5stars
by  
on March 27, 2015
I have been patronizing this Firestone for several years and have nothing but praise for the service and care I receive there. I am always greeted by name and with a smile which goes a long way with me. My most recent visit involved finding an issue with my vehicle which by fixing at that time would save me considerable money down the road. Trust is important to me and a commodity that I don't always find these days....Firestone Complete Auto Care-Elkton has mine
5/ 5stars
by  
on March 1, 2015
I went for an oil change and they did not try to sell me every service possible for my car as was the case my previous visit. They fixed my rear tire that had a screw in it. Very professional! Keep up the good work!
1/ 5stars
by  
on February 27, 2015
I have used this location a few times in the past and have gotten mediocre service. This past time was the worst, when I walked into the store both of the service tech writers were busy watching cops on the TV and couldn't bother to turn it off or turn the sound down until I asked him to do. I knew which tires I wanted they quoted me a higher price on them claiming that prices have gone up. I thanked them and made an appointment at her Bel Air Maryland store 25 miles away versus your Elkton store which is 7 miles from my home. I received excellent service from the Bel Air Maryland store they quoted me a better price on the tires and I elected to have them put shocks on the back of the car also at the same time plus will little change and a front end alignment. That store was very professional....Bel Air Maryland.. I plan on continuing to take my car to that location instead of the Elkton Maryland store.
5/ 5stars
by  
on February 26, 2015
Great service, wonderful people! I really enjoy going there. I am taking my car to them for about 5 1/2 years now anm my care works extremelly well despite the fact that it has 142K miles. I am very pleased!
5/ 5stars
by  
on February 25, 2015
I got new tires an oil change. They are the nicest young men. They always do such a great job...just seems like o never have a coupon at the right time...
4/ 5stars
by  
on February 25, 2015
When having issues with my car a week or so ago , Leroy & Frank were on the ball as always. Service was prompt, and they were able to stay well below my budget. These guys are the best , and I definitely trust them with my vehicle. Firestone Elkton rocks :-)
5/ 5stars
by  
on February 2, 2015
They checked the pressure which was a little low but no flat tire. Very pleasant and helpful.
5/ 5stars
by  
on January 27, 2015
Great customer service! I've been going to the Elkton Firestone store for years and have never had a bad experience. The mechanics stand behind their work and if unexpected repair needs arise, they are great at prioritizing what needs to be done first. I highly recommend the Elkton Firestone store!
4/ 5stars
by  
on January 26, 2015
I had to call a towing service because my car would not start. When I took the car to Firestone I was told the battery was defective (but still under warranty). It is never a good thing to have a defective battery but your associates are always very accommodating when it comes to taking care of my car.
5/ 5stars
by  
on January 26, 2015
Firestone has been taking care of my car since I bought it and it now has 175,000 miles on it. They are honest, hardworking and never try to sell me on things I do not need. Both the techs and the service managers are always respectful and helpful and show me what they are doing and answer all questions in language I can understand. For a woman this is huge to know women is watching out for her vehicle.
5/ 5stars
by  
on January 24, 2015
Very helpful with the info on the tires and the front end alignment. Would use this store again.
5/ 5stars
by  
on January 24, 2015
I have used them on several occasions and always receive prompt professional service
5/ 5stars
by  
on January 23, 2015
I get my Blizzaks chaged over and my allignment checked every winter at the Elkton Firestone. The staff there is always very friendly, efficient, knowledgeable and personable. The prices are reasonable and I have always been happy with the quality and performance of any Firestone/Bridgestone tires I have purchased. Also, when I have needed to have a punctured tire repaired, they have done an excellent job.

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