Car Repairs And Tires At 608 Hoagie Dr From Your Bel Air Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 608 Hoagie Dr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

608 Hoagie Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #749143 Managed by Kostandinos 'gus' Dermatis

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll check fluid levels, air filters, the battery, and more. Plus, we're devoted to giving you the best service possible, at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or plan your appointment online or by calling (410) 877-6476.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.8 of 5) - 52 Reviews
    5/ 5stars
    by  
    on November 16, 2018
    Today was the first time I had my car serviced at firestone. I had a bunch of stuff done to it, and I was beyond please with the service and the communication steve Dermatis had with me after they did a complete inspection to figure out all that needed to be completed because of my negligence for quit sometime. Loved the service and definitely got a great deal on all the things I had done today. Highly recommend this location and the knowledgeable staff that works there. And also Steve was amazing explaining my options and my break down of everything! Very please with how my car is running! Thank you!
    5/ 5stars
    by  
    on November 14, 2018
    This shop is always friendly and they do exceptional work. I needed a set of specific tires for a lease. The tires aren't produced anymore. Not only did the sales rep find me the tires, he had them available the very next day. I don't know which mechanic did the balancing, but this car has never rode smoother. Excellent job all around.
    5/ 5stars
    by  
    on April 24, 2018
    Gus, Sam, and Karl are very knowledgeable and friendly. All of the work is explained in an understandable manner. They notify me of specials and discounts to lower my bill if possible. They have always been accommodating with scheduling. The location and hours are very convenient for me. I'll continue to bring my family's vehicles there.
    5/ 5stars
    by  
    on April 11, 2018
    Great service , superb work, excellent staff!
    5/ 5stars
    by  
    on March 26, 2018
    Friendly, helpful staff; trustworthy service.
    5/ 5stars
    by  
    on February 12, 2018
    5/ 5stars
    by  
    on January 27, 2018
    Needed a wheel alignment and starter. After the work was done the car never started up so quickly. After taking the car onto the highway to check the alignment i found their was no pulling to the left. None! The car was never aligned this accurate before. Absolutely loved the work.
    5/ 5stars
    by  
    on January 19, 2018
    Great service, very quick, very professional. I will definitely be returning for all of my car needs.
    5/ 5stars
    by  
    on January 4, 2018
    Gus and Joel were extremely knowledgeable and professional. I would highly recommend Firestone in Forest Hill as a family-friendly, trustworthy shop to take your vehicle to. They are honest and do great work.
    5/ 5stars
    by  
    on July 20, 2017
    I've been having trouble with steering wheel vibration off and on for years. Heretofore I have been dealing with a local tire shop with a very good reputation. However, the problem persisted despite my buying Michelin tires and making multiple visits to the shop to try to get rid of the vibration. After researching the problem online I decided that I would find a local business with a state-of-the-art wheel balancing machine. The closest shop to my home with a state-of-the-art wheel balancing machine is this Firestone shop, so I tried it first. When I spoke with Gus it was clear to me that this guy knew what he was doing and that he appreciated the importance of customer satisfaction. I made an appointment to have my wheels balanced with their state-of-the-art road force balancing machine. This was accomplished expeditiously. I couldn't be happier with the service I received. I will be switching my business from this other, highly touted, tire shop to Gus's shop.
    5/ 5stars
    by  
    on July 14, 2017
    Always exceptional service at a very fair price. I like this service center so much I've stopped doing almost all maintenance to my car myself. I don't even change my own oil anymore since they are almost the same price and they make service so easy.
    5/ 5stars
    by  
    on January 12, 2017
    I would just like to acknowledge one of your employees by the name of Sam F. She was absolutely wonderful to deal with. She even went out of her way the next day to call make sure everything was OK with my car. Very personable employee and willing to help all. Great job Sam!!
    5/ 5stars
    by  
    on December 2, 2016
    I keep coming back. They treat me well and wont sell me something I don't need.
    5/ 5stars
    by  
    on November 18, 2016
    Loved the customer service and the speed of my service.
    5/ 5stars
    by  
    on October 4, 2016
    5/ 5stars
    by  
    on September 28, 2016
    Fair and up front service center. Kept me well informed of progress and any problems. Friendly and very nice. Well kept and clean all around this includes the service bays. I will be having all future auto repairs done here and I highly recommend them from my experience.
    5/ 5stars
    by  
    on August 3, 2016
    I recently was in need of repair service. I usually pass by their store location on Hoagie Drive at least twice a day on my way to work and driving home. I was extremely thrilled that I chose to use this location. The staff provided a great total experience. From the scheduling of the appointment through the diagnostics and estimates for repair, the experience was highly satisfactory. Their shop equipment and having parts immediately available made this a welcomed addition. Above all, their ability to keep in contact about the progress on the repairs certainly set them apart. I will be using their services for our other family vehicles.
    5/ 5stars
    by  
    on June 23, 2016
    We brought in an older vehicle to see if it would pass a Maryland State Inspection. Gus Dermatis and his Team did an excellent job, made the necessary repairs, and the vehicle passed Inspection! And - they did it all in 1 day! :-)
    5/ 5stars
    by  
    on April 25, 2016
    Had Firestone put on a new set of tires. I asked them to pay particular attention to the tire pressure to make sure they were all same. I saw the technician take my car out a few times to make sure the tires pressure was exact; I was very appreciative of the effort put into doing that. While I was there the manager was dealing with another customer that was having an issue with a tired rod. The manager went into great detail describing their findings and even took the customer out for a ‘show and tell’. The manager offered the customer options on repairing the vehicle. I was impressed by the manager’s actions. He could’ve easily just given the customer one option—a costly replacement. But that wasn’t the case. It really made me feel like they’re more interested in the well-being of the customer and not necessarily the bottom line. I have two vehicles, so I prefer to deal with a company that is honest (or at least appears that way). To date Mr. Tire has been good to me, but I think that affair is finally over…..
    5/ 5stars
    by  
    on December 16, 2015
    I have used them a couple of time recently for unrelated problems. I keep going back because they are professional in demeanor and appearance; provide fast service; and are friendly.
    5/ 5stars
    by  
    on December 15, 2015
    I use them for all my service needs, and repairs on all of my vehicles!
    5/ 5stars
    by  
    on December 7, 2015
    Gus and his lead tech do an outstanding job every time I visit that location. You can tell that they value every customer. Its nice to go to a shop an be told what you need to have done and what can wait till the next visit or so.
    5/ 5stars
    by  
    on December 7, 2015
    I needed a stem replaced on my front tire and they got me in right away and I was out the door in less than an hour.
    5/ 5stars
    by  
    on November 13, 2015
    The alignment service was on time, and promptly completed. The location is clean and customer friendly. There was no pressure to purchase unwanted products or unnecessary service. That was a breath of fresh air. There is a good management team here with honest, good mechanical employees. I recommended this location to a friend who also purchased a lifetime alignment policy. Presently, this store and their assigned employees are good for consumers. If you need your vehicle repaired or serviced, what more do you need to know?
    5/ 5stars
    by  
    on November 12, 2015
    I have been a customer for Firestone Hoagie Dr Bel Air, MD since I bought my car on January 2015. They have never disappointed me. The reason why I am writing my comment today is Gus Dermatis, he is such a good example for honesty and I completely trust him, he always explain what my car need and give me reasonable estimates, and I feel I wouldn't trust my car with anyone else. He is an asset for Firestone.
    5/ 5stars
    by  
    on November 3, 2015
    Took my car in to repair a trunk latch and look into check engine light. This was my first time taking my car to someone other than my dad's friend so I was a little bit nervous. Tasha and Sam were both very nice and took extra time to explain things to me since I know nothing about cars. One thing I appreciated the most was that they never tried to pressure me to do anything. They just explained what repairs they recommended and let me decide. I would definitely recommend this place to a friend.
    5/ 5stars
    by  
    on October 29, 2015
    I'm always happy with my service. They are fast and thorough. I'm so glad I found a new place to have my service done.
    5/ 5stars
    by  
    on September 30, 2015
    I'm so happy that there are still honest people in the world. Thought I needed new brakes when I bought my tires, but they told me I really didn't. Wow, who does that today!?! Everyone who works at this location is top notch-from the customer service to auto service dept. I tell my friends all the time to go here for whatever they need done.
    5/ 5stars
    by  
    on September 23, 2015
    I had 4 new tires and alignment. Service was friendly and professional. Warranty with lifetime alignment.
    4/ 5stars
    by  
    on September 20, 2015
    The Forest Hill store was very helpful to me in getting my needs met for my car. Only drawback is the app for making appointments. I received a confirmation email, but the store told me they we booked for that slot, which caused me to rearrange my already tight schedule that day. The app should consider the volume at a particular location before sending out confirmation to the customers.
    5/ 5stars
    by  
    on September 19, 2015
    Stopped in yesterday and they took care of me right away
    5/ 5stars
    by  
    on August 27, 2015
    Scheduled appt online, was a wee bit late, bit car was taken to service bay faster than I change onto my sneakers!! Took care of some errands close by and it was ready to go quickly!!
    1/ 5stars
    by  
    on August 7, 2015
    overpriced for the work/service provided. When i picked up my car it was making a terrible noise and had to be put back on the lift for repairs..I had new brakes/etc and its been less than 1 month and another noise in the back rear brake..i have to take it back which is a HUGE inconvenience
    5/ 5stars
    by  
    on August 6, 2015
    I got my oil changed, antifreeze flushed, fuel injection cleaned, fuel filter and air filter. Very happy with the service. Especially the mechanic Mike what a nice guy.
    5/ 5stars
    by  
    on July 20, 2015
    Fast and convenient. I'm very happy to have a trustworthy service shop close to home. Clean and spacious waiting area. Competitive pricing and good communication.
    5/ 5stars
    by  
    on June 28, 2015
    So happy they were open late sat afternoon when daughter (home from Jersey for two days) had break trouble. Were able to get parts and fix on Sunday! So grateful for their great service. I went back day later to get tires for my car.. It was the Firestone in Hickory.
    5/ 5stars
    by  
    on May 22, 2015
    nice people did a good job!! great loction to where I live very clean
    5/ 5stars
    by  
    on May 2, 2015
    They priced 4 new tires for me and said they could have me on my way in 30 minutes. That's exactly what they did. I was totally astounded.
    5/ 5stars
    by  
    on April 23, 2015
    I HAVE BEEN THERE MAY TIMES AND HAVE HAD VERY PROFESSIONAL SERVICE , FRO M ONE BUSINESS TO ANOTHER THEY ARE OUTSTANDING
    5/ 5stars
    by  
    on March 28, 2015
    Got my oil changed here and was pleased with their fast and friendly service!
    5/ 5stars
    by  
    on March 1, 2015
    Honest and dependable service! Willing to help with all questions and gave their own opinions. Plus, helped knowing my budget needs.
    5/ 5stars
    by  
    on February 26, 2015
    Great service center! Gus is a helpful and knowledgeable manager. This is the only place I take my car!
    5/ 5stars
    by  
    on February 9, 2015
    They did a outstanding job. Employees are very friendly.
    5/ 5stars
    by  
    on February 2, 2015
    from oil changes to major repairs I have ALWAYS gotten excellent service at Firestone. With he closing of the Edgewood facility , I now go the new location in Foresthill. Great service and the managers there are swesome
    5/ 5stars
    by  
    on February 2, 2015
    I had the pleasure of getting my oil changed and tires rotated, and let me tell you I was impressed. Not only did the technician Steve take ultimate care of my vehicle, his knowledge and advice was invaluable. A high level of professionalism as well.
    4/ 5stars
    by  
    on January 28, 2015
    I recently took my car into this Firestone location to get an oil change. I am recently separated and am not used to taking care of all this car care myself but taking my car to the team at Firestone put my mind at ease. They always fit me in when I arrive without a lot of waiting time, the are honest in telling me what my car needs but also in the fact that they never take advantage of me being a woman and try to give me things my car does not need. The are very good at pointing out what will need to be done in the future weather it be near or far down the road. Finally have a place to take my car for repairs and can take comfort in the fact I am not getting ripped off or taken advantage of. Hats off to the team in Bel Air
    5/ 5stars
    by  
    on January 26, 2015
    Every time I have had my car serviced at the store, everyone is very friendly and concience about my car.
    5/ 5stars
    by  
    on January 25, 2015
    they had me in and out very quickly...explained they problem I had and why it happened
    1/ 5stars
    by  
    on January 25, 2015
    I had a new battery installed. Not long after my truck would turn over but not start. I called a friend he said probably not enough volts. I told him it was a new battery he said check the terminals. I did and it was loose. As I went to tighten it as soon as the wrench touched the nut it fell off. Apparently the tech over tightened it and it broke. But did not make any one aware of this.
    5/ 5stars
    by  
    on January 24, 2015
    The service I have received at the Hoagie Drive location in Bel Air, MD has been consistently superior. All maintenance issues are clearly explained and performed well.
    5/ 5stars
    by  
    on January 23, 2015
    Excellent Manager. Very Helpful. Trustworthy and quick
    5/ 5stars
    by  
    on January 23, 2015
    Went for an oil change, fast service! They recommend other services but were not pushy.

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