Car Tires And Services At 8902 Jewella Ave: Firestone Complete Auto Care In Shreveport

Welcome to Firestone Complete Auto Care at 8902 Jewella Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

8902 Jewella Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #16594 Managed by Moner Hammoud

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll examine oil level, suspension, the battery, and more. Additionally, we're committed to providing the best auto repair possible at unbeatable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (318) 759-0352.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 42 Reviews
3/ 5stars
by  
on December 4, 2018
5/ 5stars
by  
on December 2, 2018
4/ 5stars
by  
on November 5, 2018
5/ 5stars
by  
on December 23, 2017
My service advisor is brilliant. She is always helpful and ready to assist me in getting my car back on the road quickly.
5/ 5stars
by  
on May 19, 2017
Tony was such a sweet man, I saw him explaining an alignment to an elderly woman who had no idea what it was. He was so polite and took his time talking to her that I myself bought a lifetime alignment!!! Now I will get my alignment rechecked anytime!! Thank you for being so kind to the seniors!
1/ 5stars
by  
on October 22, 2016
I have been coming to this Firestone for years and never had a problem until now. The visit started out great! I had an appointment, the work was done in a timely fashion and I was satisfied. After getting my truck serviced, it began to shake and my TPMS light has come on. Took my truck back in to have it looked at and was assured my truck was fixed. The next morning headed to work my truck began to shake again and the light is back on . Instead of taking my truck back to Firestone I took it to a mechanic. I was told that my tire weights had not been put back on my truck. Called the store and now I have to take my truck back a third time in order to get the original job completed and may I add I paid them $581.38 for the work in the beginning. You've been warned!!!
1/ 5stars
by  
on October 20, 2016
5/ 5stars
by  
on July 23, 2016
Very courteous, knowledgeable and professional staff. No pushy up sales. Told me and showed me what I needed done and performed the necessary services in good time. Kept me apprised of the ongoing status of my truck.
5/ 5stars
by  
on June 18, 2016
I enjoyed everything about the quick and curtious service at the Jewella store. They price match and all the staff is very friendly. When I'm in Shreveport this is the only place I'll buy tires.
5/ 5stars
by  
on March 19, 2016
A HUGE thanks to Justin and Joshua at store #016594! You guys fixed the brakes on our car in record time and provided superior customer service...AWESOME JOB!
5/ 5stars
by  
on November 22, 2015
I always take my vehicle's to them. Great job and services
5/ 5stars
by  
on October 30, 2015
Really had a great experience will be using in the future!!!
3/ 5stars
by  
on October 23, 2015
I used Firestone about two weeks ago. It's was ok, but it's not like it use too be years back. Been dealing with Firestone for about 7 yrs now.
5/ 5stars
by  
on October 21, 2015
Loved the service. The crew was very knowledgeable and fast!!
1/ 5stars
by  
on September 29, 2015
Salesperson quoted me a price on tires and then charged me a higher price on paid ticket.
5/ 5stars
by  
on August 17, 2015
Despite being extremely busy, they were swift & pleasant
5/ 5stars
by  
on August 17, 2015
I needed tire service and was treated professionally and with concern despite them being extreme busy. Much appreciated. Will definately be back.
5/ 5stars
by  
on August 10, 2015
Pulled in with a bad tire and Brian and Chris got us back on the road with great service . They were going to close up for the day but had no problem staying late and getting us back on the road safely. A+
5/ 5stars
by  
on August 6, 2015
I got my brakes repaired at a price that beat area competitors.!
5/ 5stars
by  
on July 14, 2015
great mechanics on staff. only place ill go to get service
5/ 5stars
by  
on July 2, 2015
I received excellent and timely service. Repair was made to vehicle and I was on my way.
5/ 5stars
by  
on June 29, 2015
everything went well as expected. I would recommend others to this shop.
5/ 5stars
by  
on June 14, 2015
I used them a week ago and was very pleased with the service
4/ 5stars
by  
on May 26, 2015
Can't remember the name of the person who helped me but he was quite friendly and very apolgetic about the wait. Will definitely use them again.
5/ 5stars
by  
on May 14, 2015
I request the same tech every time because he does such a great job. He doesn't try to pressure me into buying things I don't need, he just tells me what I really need to keep my car running like it should and I always trust his judgement.
4/ 5stars
by  
on May 12, 2015
my recent experience was great.My tires made my car ride a lot better along with the alignment. Thanks Firestone.
5/ 5stars
by  
on May 6, 2015
We were traveling cross-country, pulling an RV, last week. After having a flat, we had trouble finding a tire to fit our vehicle. Firestone Complete Auto Care not only had the tire but got us on our way very quickly! We were quite impressed with them!
5/ 5stars
by  
on May 2, 2015
Got new tires and an oil change always great fast and friendly service
5/ 5stars
by  
on April 20, 2015
The service advisor helped me have peace of mind by offering 4 new tires instead of just enough to get by.
5/ 5stars
by  
on February 27, 2015
It's been about a month since I had an oil change. They were very nice and I even got a hamburger and chips from them for lunch. It took a few hours because they were so busy. I will be going back.
5/ 5stars
by  
on February 26, 2015
Great store and always get great service. Also always have quick turn around with my vehicle.
5/ 5stars
by  
on February 6, 2015
I wanna thank Sam for working on my car he been a great friend from the time I've been coming there. I love the atmosphere that you get from the employee when you come there.. Friendly kind always greet you with a smile. THANK YOU FRI STONE
5/ 5stars
by  
on February 5, 2015
Went in for four new tires. Rick advised that rear tires were still in good enough shape for a few more thousand miles.
5/ 5stars
by  
on February 5, 2015
I got my oil changed and tires rotated a about three months ago
5/ 5stars
by  
on February 3, 2015
I had to travel to the other side of town to repair a tire because the tire machine at the Firestone I normally use was not working. They treated me right. Thanks,
5/ 5stars
by  
on February 1, 2015
I went about a month ago and the service was great and very friendly.
3/ 5stars
by  
on January 26, 2015
i have moved to Ft Worth Texas. I am trying to find a Firestone that has the same great service and friendly people as Rick in the Shreveport store.
5/ 5stars
by  
on January 25, 2015
Richard Frost, Manager Jewella Ave. store in Shreveport, LA. Over the past decade or more, we have entrusted almost all auto service and tire needs to Richard. My family and our friends even know who and where to call for honest solutions in a timely manner. Human loyalty guides my buying decisions more than brand loyalty. Richard knows his stuff and I confidently place all auto service issues in his hands. My teenager, I just found out, even sent his girlfriend's mom there a couple weeks ago for service and tires. :))
5/ 5stars
by  
on January 24, 2015
Very satisfied with service. It was fixed the first time.
5/ 5stars
by  
on January 24, 2015
Overall my experience has been great I recently had tires put on my car and I always get my oil changed.
5/ 5stars
by  
on January 23, 2015
I went to Firestone to have a used truck that we were possibly wanting to buy checked out. The staff and employees were wonderful and the service was completed in less than 30 minutes.
4/ 5stars
by  
on January 23, 2015
I am very pleased with the service that was performed on my vehicle. The one thing that I am clearly not pleased with is the setting up of my account. When setting up the account, I told the service agent that I did not want my account in the first name that was shown on my drivers license. All of my credit accounts use either Joel Conley, A J Conley, or A Joel Conley as the name on their credit cards issued to me. I have chosen not been to use your issued credit card although I have had other work done on my vehicles. The reason is because of the name. If I can get a replacement credit card in one of the names shown above, then I will consider using your card when services are needed. Without that change, I will simply pay off your card and discard it. Thank you for the opportunity to express myself regarding Firestone's service.

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