Firestone Complete Auto Care: Your Source For Tires And Repairs At 154 Kings Country Rd In Pineville

Welcome to Firestone Complete Auto Care at 154 Kings Country Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

154 Kings Country Rd
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-4p
Emergency Closure: {{ locations[0].alert }}
Store #12181 Managed by Ruben Martinez

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll examine lights, suspension, the battery, and more. Additionally, we're dedicated to providing the best auto repair possible at affordable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 28 Reviews
1/ 5stars
by  
on August 3, 2018
3 hours for an oil change and tire rotation. 3 hours of waiting and wasting my time. This is unacceptable and ridiculous.
5/ 5stars
by  
on June 13, 2018
The staff at Firestone assessed my tire situation, offered options and got back on the road safer than when I arrived. The product was available in shop and installed at once. The price was right for my needs. They were friendly and knowledgeable. Very satisfied. Thanks !
1/ 5stars
on June 1, 2018
Poor customer service. Took over 2 1/2 hours for a break inspection and rotar change. Only after going to the manager and asking why they were working on other vehicles that came in after mine while mine was not being worked on for over an hour did he finally admit they did not have to parts in stock and ordered them from autozone. After they finally fixed my rotors I leave and as I’m driving home a service break system light comes on. After inspection I realize my break fluid is completely empty. The store is closed so I had to go to autozone and buy break fluid for my vehicle. I called the shop the next morning and asked if break fluid was included in the inspection and service. His response was yes. He did not believe me when I informed him my break fluid was empty after I left their shop. Horrible service!
5/ 5stars
by  
on August 26, 2017
5/ 5stars
by  
on March 26, 2017
This location was recommended by a friend, and I was not disappointed! Awesome customer service and knowledgeable tech! Great job guys!
5/ 5stars
by  
on January 12, 2017
5/ 5stars
by  
on January 8, 2017
I have been to this location twice to have tires installed on 2 different trucks I own. Even though I bought the tires online, the techs gave me an honest assessment of the tires I bought, recommendations to help the tires last longer, and completed free inspections on my vehicle. The kept me completely up to date on my vehicle status. Work was completed in an efficient manner, quickly, but with quality results. I will definately recommend this location. Also, after inspections, they let me know items that need repair and gave quotes (typical for any auto repair business). What I liked was that they didn't try to 'pressure' me into anything, or give false alarm to the importance of any maintenance needed.
5/ 5stars
by  
on November 9, 2016
The salesman was very helpful and kind when I called to ask about the tires I needed. They had them in stock and were able to get me in the day I needed and I was in and out within a hour. They were even running a special on prices for the Holiday season. Would definitely recommend them.
5/ 5stars
by  
on August 20, 2016
Reuben and the team's performance was excellent!! I had previously visited the store with a few issues. I had an oil leak and it was researched and resolved, but the tire was a reoccurring condition! When I left the store the issue was resolved and I was satisfied with the work and the price charged for the service/work! Thank you Reuben for a job well done!!
5/ 5stars
by  
on November 17, 2015
My first time using Firestone. Mr. Greer,the manager, was very helpful. He provided great customer service!!! I will use the Firestone in Pineville, La again!!!!!
5/ 5stars
by  
on November 9, 2015
I felt as if I were doing business with family!!!!
1/ 5stars
by  
on October 20, 2015
took over an hour to change 4 tires. 1 man working with 4 others standing around.
5/ 5stars
by  
on September 29, 2015
I have always used Firestone for over 30 years . The one in Pineville La. I would suggest anyone needing auto services give them a chance. Very friendly and knowledgeable.
5/ 5stars
by  
on September 17, 2015
The Pineville team did an excellent job on my vehicle. The staff provided excellent customer service, and kept me informed on all things regarding my vehicle. Kudos to the staff there!
4/ 5stars
by  
on August 26, 2015
The store manager Mr. Greer was very nice when checking me in and while it did take a while for the problem to be fixed they got it fixed beautifully and the price was a couple under what I was quoted. Very satisfied with this visit.
5/ 5stars
by  
on August 12, 2015
I ordered my tires on Saturday and was told they would be in on Tuesday and they were. I was quoted a price, and that's what it was. Everyone was pleasant, so helpful and understanding. They kept me informed of what was happening with my vehicle. I could go on and on.
5/ 5stars
by  
on June 27, 2015
Very courteous, and customer service was awesome. Will use again in future.
5/ 5stars
by  
on May 26, 2015
I bought 4 new tires from Firestone a week ago. The last tires I bought, also from the same Firestone store, were 8 years old. Granted, I do not drive a lot, but, still, 8 years! I wouldn't buy tires anywhere else.
4/ 5stars
by  
on May 22, 2015
I used them about a week ago. I was having brake troubles with my truck and I was short on time. They took that into consideration and moved with a purpose to repair/replace what was needed to get me on my way
5/ 5stars
by  
on May 15, 2015
came to firestone to repair a sticking right rear brake caliper on my wifes van. the repair was completed in one day, all problem areas addressed and repaired. i was very pleased with the advice, service and repair! you cannot ignore brake problems, so having it repaired properly was important ! cast my vote for my firestone store!!
5/ 5stars
by  
on May 11, 2015
I recently purchased a pickup in need of new tires. I researched online all of my possibilities finally choosing Firestone. I am quite satisfied so far with my tires and the level of service.
5/ 5stars
by  
on May 4, 2015
The guys at Firestone are always very nice and helpful. I will continue to do business with them in the future.
3/ 5stars
by  
on April 22, 2015
Got what was expected for emergency services broke down from out of state
5/ 5stars
by  
on April 21, 2015
Everyone is always very courteous and helpful. I have been using this location for about 7 years and will continue to do so.
5/ 5stars
by  
on February 26, 2015
The guys at Firestone are very helpful and the prices are very cost effective. They look out for me and suggest items that will help make my vehicle last longer.
5/ 5stars
by  
on February 6, 2015
I purchased a set of tires there. They installed them & I haven't had any problems. They have done several rotations, alignments, & balancing as well. They have always done things timely & have been very nice to interact with.
1/ 5stars
by  
on January 26, 2015
I had a horrible experience. I was quoted one price which was already out of my price range and then the next day when picking up my car a different man said the man that quoted me the price put it in the computer differently and he could not change it. I ended up paying 200 more than I had wen quoted. Which put me and the man who didn't quite me Aron in a terrible position. Awful!
5/ 5stars
by  
on January 23, 2015
Friendly staff and great service! Tell you of problems before they repair!

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