Car Tires And Services At 3665 Gen Degaulle Dr: Firestone Complete Auto Care In New Orleans

Welcome to Firestone Complete Auto Care at 3665 Gen Degaulle Dr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3665 Gen Degaulle Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #8214 Managed by Todd Breaux

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll inspect fluid levels, suspension, the battery, and more. Additionally, we're devoted to offering the most consistent service on the market, at unbeatable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 35 Reviews
5/ 5stars
by  
on October 7, 2018
These guys are great. They always make you feel welcomed.
5/ 5stars
by  
on August 31, 2018
1/ 5stars
by  
on April 24, 2018
I booked an appointment on Sunday at 2 but when I showed up they told me they weren’t taking anymore vehicles. Would have been nice to have a courtesy call so I didn’t waste my time driving there to have to reschedule. After I rescheduled for the next day at 10 (thinking morning appointment should be done forty quick cause my car is in there before too many others come in) took 4 1/2 hours for a vehicle inspection and oil change and no one ever called me to tell me when it was going to be done. I had to call and ask after waiting 4 hours. Will not be coming back again!!
4/ 5stars
by  
on August 29, 2017
The staff was friendly and proficient in managing the problems with my vehicle and were able to quickly access and repairs the issues.
4/ 5stars
by  
on August 14, 2017
Our entire family has been going to this Firestone location since 2006. Mr. Charlie knows my entire family and our cars and Todd the general manager takes ownership if there is a problem. All of the front of the house guys are super.
5/ 5stars
by  
on July 10, 2017
Charles and the other guys at the store (especially that amazing technician who was so patient with my son) were AMAZING. I will never buy tires from anyone else. They explained the benefits of the Lifetime Alignment service... how it protects my truck from long term expenses, they fitted my son's truck with great Destination tires... I really can't say enough... they were ON TIME and kept me aware of the progress, showed me our truck in the bay and WON OUR TRUST. You really can trust that these guys will not try to sell you anything you don't really need and that they will take great care of you. Thank you all so much. You made a bad day into a great experience
5/ 5stars
by  
on May 5, 2017
The guys at Firestone are helpful, accommodating and lightening fast! You will appreciate the great service just like I do.
5/ 5stars
by  
on February 11, 2017
I appreciate Firestone's convenient location and dependable service.
1/ 5stars
on November 7, 2016
enter at your own risk, and have money to spend on the same problem. they will tell you its not the same problem. but the symptoms are the same.
5/ 5stars
by  
on May 31, 2016
Charlie helped locate and acquire an odd-size tire for me--and in 24 hours! I was in from out of town and had a little road emergency that he helped resolve with NO problems-We are VERY satisfied.
5/ 5stars
by  
on December 18, 2015
Louis, the store manager, is the standard of excellence. When yyou go into this location you feel welcome and appreciated. I went in to have an oil change done for my grandmother's car, and while changing the oil, the gentlemen on the front counter were extremely friendly and gave constant updates on the status of my vehicle. I will absolutely bring my grandmothers car here again and have the mmaintenance done regularly with Louis!
5/ 5stars
by  
on November 19, 2015
Will be back to service my car. Very friendly and professional.
5/ 5stars
by  
on November 6, 2015
Knowledgeable, honest, timely. Very convenient to my home.
5/ 5stars
by  
on October 20, 2015
I got hassle free and great service and in a timely manor.
1/ 5stars
by  
on September 29, 2015
I'm not pleased at all. I brought a new tire and they put 40 pounds of air in the tire I think by this being a tire company they should know to look inside of the drivers door to see how much air goes in the tire. I had to go to another tire company the next day to see why my light came on again and why my car was riding so bad. Truly disappointed
5/ 5stars
by  
on September 18, 2015
Excellent job, courteous and reliable service! Thanks.
4/ 5stars
by  
on September 16, 2015
It was very nice service. They were very helpful and had great knowledge of what was needed and what was available.
5/ 5stars
by  
on August 7, 2015
My car needed a new AC. Randy Croy took great care of everything. Great service.
5/ 5stars
by  
on June 30, 2015
I have used them twice in the past six months and the service is always prompt, in spite of there seeming to be a shop full of vehicles.
5/ 5stars
by  
on June 22, 2015
Was having trouble with my tires and went in--service was quick, extremely cordial and most of all effective and cheap, manager is one of the best customer agents I have ever dealt with and the epitome of politeness and good service plus they know their cars!
5/ 5stars
by  
on June 20, 2015
Store assistant was very nice. He also got me on pretty quickly, it was my daughters B-Day.
5/ 5stars
by  
on June 19, 2015
i am happy with the service provided eash time I have visited Firestone..
5/ 5stars
by  
on June 1, 2015
I appreciate the service and my car Rides GREAT!!!
4/ 5stars
by  
on April 26, 2015
I was kept in the loop from start to finish; very satisfied. The center was clean and organized.
1/ 5stars
by  
on April 25, 2015
I had belts replaced. They disconnected a power steering hose to do the job and forgot to reconnect it. I left and my power steering went out. I had to go back and waste more of my weekend waiting for them to correct the problem.
5/ 5stars
by  
on March 1, 2015
I ordered tires from Tire Rack and had them delivered to my local Firestone dealership. This is a contractual arrangement that they approve. The people at the Firestone Servicenter were courteous, professional and efficient. The costs were actually less than I had expected.
4/ 5stars
by  
on February 26, 2015
This morning my battery light came on so, I drive right to the Firestone shop. I had bought a new battery about a few months earlier and did not understand why my light on coming on. They only had on person working this morning but they worked me in to check why the light was coming on. After checking they found the battery and alternator worked properly. Why the light came on.....still don't know.
5/ 5stars
by  
on February 26, 2015
Had tires rotated and oil change. After purchasing 4 new tires, I was told that when I came in for an oil change that they would rotate the tires.
5/ 5stars
by  
on February 4, 2015
They were very attentive, called me to give updates several times. They had all the service done in one day. Wonderful
5/ 5stars
by  
on February 1, 2015
I am always happy to deal with the folks at this location. They are incredibly helpful, knowledgeable, and courteous.
5/ 5stars
by  
on January 28, 2015
Repaired my tire quickly and under warranty. Made it to work on time.
2/ 5stars
by  
on January 27, 2015
when I purchased 4 tires from this location and was told I could not use the on line coupon. I have a different view of this location and when I will not be buying tires from them again
5/ 5stars
by  
on January 26, 2015
The staff at the Firestone Complete Auto Care located on General Degaulle are courteous and professional. They always make sure I understand the services to be provided and provide suggestions for proper maintenance in between service visits. I highly recommend this Firestone Auto Care Center.
5/ 5stars
by  
on January 24, 2015
Wouldn't take my car any where else to get serviced!
4/ 5stars
by  
on January 23, 2015
In the recent months we have had good and quick service from Firestone albeit a little pricey. Their follow through with after repair concerns have been commendable, unlike before. We are more confident with Firestone now that we will get fair service.

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