Firestone Complete Auto Care: Your Source For Tires And Repairs At 3465 Ryan St In Lake Charles

Welcome to Firestone Complete Auto Care at 3465 Ryan St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #679402 Managed by Joseph Williams Jr.

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll examine lights, suspension, hoses, and more. Plus, we're devoted to giving you the best service possible, all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.7 of 5) - 14 Reviews
1/ 5stars
by  
on May 22, 2018
I need a tire plugged. That's it. I was told it would be about an hour because there were 2 people ahead of me. Nearly 2 hours later... here I still sit. Never again. I thought I'd give them another chance, with something pretty simple, after they quoted me a price of $1200 to fix my brakes. They said I needed all 4 pads replaced, new calipers and new front rotors. In fact, all I needed were new rear pads. That's it. $50 & I changed them myself. I'm pretty sure that because I was a single woman, I was an easy target to be taken advantage of. I say that because when I bought my dad with me to see exactly how bad everything was, their whole story changed. All of the sudden everything they tried to sale me wasn't necessary after all. Today I heard the same man that quoted me a price of nearly $1200 giving a little old lady the same song and dance. I wanted to say something to her so badly, but I didn't. I recommend taking your business anywhere but Firestone on Ryan St in Lake Charles. Guaranteed I will.
5/ 5stars
by  
on November 30, 2017
Joe Williams and his team at Firestone (Lake Charles) are second to none. Great service at a great price and always with a smile.
5/ 5stars
by  
on August 5, 2017
The team at lake Charles firestone is the best of the best. They care about your vehicle but more importantly, they care about you. I can't imagine myself or my family going anywhere else for our vehicle needs.
5/ 5stars
by  
on June 25, 2017
Great service, great value, great timing.
5/ 5stars
by  
on January 11, 2017
Expectional timely service. Very friendly and professional environment.
5/ 5stars
by  
on June 2, 2016
To say I was down on my luck whenever I got to Firestone would be an understatement. I was one of the many people whose flight got cancelled in Houston the night before. After everything, I decided to go ahead and drive to Destin. As luck would have it, I broke down in Sulphur, LA at about 2:30 am Saturday morning. I towed my car to Lake Charles Firestone the next morning and immediately they were sympathetic to my situation. We knew the serpentine belt had come off but we didn't know why. Matthew Fleniken came back with the bad news after my car was looked at, my ac pump had stalled and broke my belt. Matthew immediately started calling stores to try and the parts needed to fix my car, but knowing that time was of the essence for me and I needed to get on the road, he suggested bypassing the ac pump and putting a shorter belt on my car to get it to run. He went and checked to make sure that my car had that type of capability and it did. I gave him the ok to go ahead with that repair. I really appreciated that Matthew gave me other options instead of just trying to get the more expensive fix, knowing that I had other things going on. He knew the sooner I got on the road, the safer I would be not having to drive at night. He genuinely cared for my well-being, even telling me to make sure to have something I could wipe my windshield off with when the car got steamy from not having AC. Matthew and the guys had me out and back on the road in about an hour after finding my problem. I left almost feeling like Matthew and I were old friends how much him and the other guys took care of me that day. To be that down on your luck and people who really just wanted to help in any way possible, made all the difference in the world and for that I couldn't thank Matthew and his guys enough. They really went above and beyond for me and I will never forget their kindness.
5/ 5stars
by  
on May 6, 2016
Thanks to the manager, and his staff for getting my car fixed in a timely manner.
5/ 5stars
by  
on April 30, 2016
People at the counter are very courteous and can answer almost any question you need on the maintenance of your vehicle
5/ 5stars
by  
on December 16, 2015
Very nice people, clean waiting room, fast service in and out within an hour
5/ 5stars
by  
on October 16, 2015
I used Firestone Lake Charles a week ago and I'm happy I did. They were prompt and professional.
5/ 5stars
by  
on September 21, 2015
This is the first time I've used my Road Hazard & Lifetime Alignment, and the service was great! Thank you, Firestone, for making car care easy!
5/ 5stars
by  
on September 20, 2015
Ryan at firestone is awsome he is the fastest in the world
5/ 5stars
by  
on February 2, 2015
I've gone twice for a new tire and both times was treated great! I am completely happy.
5/ 5stars
by  
on January 25, 2015
We use Firestone Complete Auto Care for oil changes, tire purchases, rotations and other basic car needs. I can count on a friendly greeting, sincere attention to my problem, and service beyond expectation.

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone