Car Tires And Services At 1605 W Airline Hwy: Firestone Complete Auto Care In La Place

Welcome to Firestone Complete Auto Care at 1605 W Airline Hwy! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1605 W Airline Hwy
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Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #24465 Managed by Jack Vega

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll inspect oil level, air filters, the battery, and more. Plus, we're dedicated to delivering the best quality service possible, at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 40 Reviews
4/ 5stars
by  
on December 30, 2018
The crew at Laplace Firestone are very friendly and trustworthy.
5/ 5stars
by  
on November 21, 2017
Tina and the crew are great!
5/ 5stars
by  
on September 13, 2017
Love the Firestone LaPlace crew! Tina is always helpful and willing to answer any questions/concerns!
5/ 5stars
by  
on August 27, 2017
Tina and the auto techs did a splendid job on my car.
1/ 5stars
by  
on August 8, 2017
rip off
5/ 5stars
by  
on July 27, 2017
My teenage daughters and I were on our way from Florida to home in New Orleans, Louisiana when the car's tire pressure warning light came on while we were on the interstate, 200 miles from home. We stopped at the first exit and determined that my run flat tire was completely flat. I called the closest Firestone and spoke to Garret and I told him what the situation was and he determined that there was a tire matching the size of the other three tires fit in the Firestone warehouse which was 30 minutes away. While we drove the 13 miles going 30 mph to get to Firestone, Garrett had one of the other Firestone employees go get the tire from the warehouse. When we got to Firestone, the customer service just continued to be exceed my expectations. As you can imagine, the patience of my two daughters was wearing very thinly that point. My 13-year-old wanted to charge her phone in the lobby and Garrett helped her by reaching a hard to get to outlet behind him the TV entertainment center, which was so awesome since it would keep her entertained and quiet. It was a little after six when it was determined that the alignment was really bad and that the other 3 tires needed to be changed because the thread on all of them was so badly worn. That's when Jason and Triner really helped us out tremendously. They determined that there were three other tires at the warehouse and Triner met one of the warehouse employees halfway to get the three tires. Both Jason and Triner stayed almost an hour after the store had closed to make sure that we would safely make it back with new tires. I really just can't say how much we all appreciated all three employees really going out of their way to help us. It was beyond what they really needed to do as Firestone employees. I was extremely impressed by them and I am very thankful we happened to find them in our time of need. Thank you Jason, Garret, Triner and Firestone!
5/ 5stars
by  
on June 17, 2017
Tina Solar, the store manager is a single gals best friend! She is helpful and thorough. Tina will not steer you wrong. You will not pay for unnecessary services your vehicle does not need. Awesome and honest customer service.
5/ 5stars
by  
on March 3, 2017
Firestone LaPlace offers personal and courteous service!
5/ 5stars
by  
on January 25, 2017
Very organize store and good service
5/ 5stars
by  
on December 26, 2016
5/ 5stars
by  
on November 1, 2016
I was referred to this shop after previously moving into this area. I am completely satisfied and will continue to be loyal to this shop, as they are loyal to me
1/ 5stars
by  
on October 7, 2016
I dropped my car off at 10 o'clock in the morning to get my oil changed and my tires balanced and rotated. Kevin asked me how many miles I had on my car I told him 190,000. I' came back at 5 o'clock to pick up my car and I give them my coupon. The coupon was for $34 for high mileage oil or synthetic. Tina said they just put regular oil in my car how many miles do I have a on my car 190,000. I said why did they not use synthetic or high mileage oil in my car? She said I don't know they put down that I had 150,000 miles on my cart. So after my car has been there for seven hours I had to wait another 35 minutes for my oil to be changed. And all Tina could say was people make mistakes. So I pay for my oil change I get in my car and the sticker on the windshield has 150,000 miles. I walked back into the store and I asked Tina if the technicians know how read numbers. She goes why what's wrong I handed her the sticker that clearly says 150,000 miles and she has the gall to ask me well how many miles do you have? I said are you serious how many times do I have to tell you I have 190,000 miles on my car. Needless to say no matter how convenient it is I will never go to the LaPlace Firestone store again.
5/ 5stars
by  
on August 18, 2016
Tina is an excellent "front desk" person; she listens, provides information, and is honest about time needed for services. Craig, as you surely must know, has been a mechanic there for quite a few years. He took care of my 1981 truck and the 1983 SPCA van. Now he has "inherited" my 2006 E-150. As far as I can tell, he is quite a competent fellow and should never be allowed to retire! I hope you can manage to keep him there.
5/ 5stars
by  
on July 31, 2016
The people at the Laplace Firestone are always courteous and get the work done in a timely manner. I have been going to this franchise for several years and I'm very satisfied with the level of service and expertise at this location.
5/ 5stars
by  
on July 30, 2016
Trusting your vehicle to someone is like going to a physician that you trust... That's how I feel about Laplace Firestone..... Complete confidence in knowing that I will get an honest evaluation and no pressure recommendations on what should be done to keep it in tip top shape
4/ 5stars
by  
on May 5, 2016
Great service!
5/ 5stars
by  
on April 12, 2016
I'd like to commend Tina Solar and her colleagues at your LaPlace, Louisiana store. I was in need of tires for an unexpected trip out-of-town and called and she accomodated my needs without hesitation. Tina definitely knows her job and was easy to talk to. Her colleagues were very friendly and polite. I have now found the place to call home for all my auto needs. Thank you, Penny Singletary
5/ 5stars
by  
on December 22, 2015
Got Four new tires on vehicle and very pleased with price and service
5/ 5stars
by  
on November 18, 2015
Went in a week ago for noise in drivetrain. Located the problem and corrected it.
5/ 5stars
by  
on October 21, 2015
I have been going to Firestone for all my auto needs for the last 20 years. If you ask for a service you don't need; they will tell you unlike other places. When you decide to stay and wait the service is pretty fast and they keep you up to date on the status of your car. The cost of service is standard but the service is exceptional. I tend to keep cars for a long time and they stay in good shape thanks to Firestone.
5/ 5stars
by  
on October 19, 2015
Mo is the best. Firestone should be proud to have someone like this young man as the face that represents this company. Excellent, kind, professional, knows the company products, customer service skills awesome. Would send all my family and friends to Mo. If Firestone let this young man get away, it would be a devastating loss.
5/ 5stars
by  
on September 21, 2015
Want quality service? Want cordial service? Want timely service? Laplace Firestone is the place to go!
5/ 5stars
by  
on September 15, 2015
The employee went to great length to help me with great prices and accurate service on tires for my infinity and my husbands BMW..
5/ 5stars
by  
on September 5, 2015
Wanted to Thank Tina for caring about me while I was waiting for my vehicle. She constantly updated me and shared the information as to the reason it took a little longer than expected. Because I understand that sometimes other vehicle repairs can take longer, I appreciated the fact that she updated me.
5/ 5stars
by  
on August 12, 2015
ABS light was on and road has said sign. All was fix with no problems
5/ 5stars
by  
on July 10, 2015
Explained the tire purchase I needed & the rebate the went along with the purchase
4/ 5stars
by  
on June 22, 2015
i got great service but i have to go back because my car is still pulling to the right
5/ 5stars
by  
on May 24, 2015
Firestone is the place I have used for over 15 years. I would not go any other place.
5/ 5stars
by  
on May 10, 2015
I went there on Saturday. Ms Tina is awesome. They was crowded and she got me in and out.
1/ 5stars
by  
on May 2, 2015
I went and brought all new tires. When I left my light was on and I went back so they can check it out. They told me my sensor was broke in one tire. My sensor wasn't broke before so they broke it.
5/ 5stars
by  
on February 26, 2015
I used Firestone for the first time and I am extremely pleased. For the life of me, I cannot imagine why I have never used them before. Their customer service is amazing and the service was of high standards.
4/ 5stars
by  
on February 6, 2015
I met with the service manager, and I was satisfied with her explanation of my auto needs.
4/ 5stars
by  
on February 3, 2015
My local Firestone has very friendly staff. They address my needs.
5/ 5stars
by  
on January 26, 2015
I use them for every oil change and tire rotation, for the last 5 years.
5/ 5stars
by  
on January 26, 2015
All work was completed on time and any issues found were reviewed with me by Mike . Excellent service which I have been getting for the last several years.
5/ 5stars
by  
on January 25, 2015
I have been go to Firestone in Laplace for about 20 years, I am just as happy today with the service as I was 20 years ago.
4/ 5stars
by  
on January 24, 2015
no complaints no extremely long waits appointment not required
5/ 5stars
by  
on January 23, 2015
2 months ago for new tires and a oil change .it was great.
5/ 5stars
by  
on January 23, 2015
I went in with a nail in a front tire. The other front tire was very worn. They replaced them both at a great price with comparable tires, and did not try to sell me four tires. My vehicle rides like a dream now.
4/ 5stars
by  
on January 23, 2015
I have been a loyal customer at Firestone in Laplace for over fifteen years, I only had one complaint in those years and it was taken care of immediatly. I would recommend Firestone to all vehicle owners before I recommend a Dealership or other Auto care stores.

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