Firestone Complete Auto Care: Your Source For Tires And Repairs At 4000 Fort Campbell Blvd In Hopkinsville

Ready to come in to your local Firestone Complete Auto Care on 4000 Fort Campbell Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4000 Fort Campbell Blvd
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Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #14370 Managed by Martin White

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll examine lights, headlights, belts, and more. Plus, we're devoted to providing the best auto repair possible all at reasonable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (270) 632-4644.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.0 of 5) - 43 Reviews
1/ 5stars
by  
on February 3, 2019
Worst so called service ever experienced in my life.
5/ 5stars
by  
on December 13, 2018
Staff went above and beyond to get the proper tires that I need and applied all current rebates for good pricing. Very friendly group. I will be back.
5/ 5stars
by  
on August 28, 2018
Mike and Marty are always wonderful and do their best to solve any car issues you are having. They have even given advice when one of the vehicles was going to have to be taken to the dealership, making me more confident in knowing what to tell the dealership.The charges are always explained up front so no surprises at the end.
5/ 5stars
by  
on August 21, 2018
You guys were the best. We felt so comfortable and happy with our decision we made. Never pushed to do anything we didn’t want to do. Quick but through with the work we had don. Thank you all.
5/ 5stars
by  
on April 19, 2018
I have dealt with Firestone at it's worse and NOW it is at it's BEST. Dee is the BEST.!!
1/ 5stars
by  
on April 15, 2018
Charged me $21 to put a plug in a tire. I will never return to Firestone.
5/ 5stars
by  
on March 21, 2018
I received Excellent Customer Service at this location. Dee was extremely helpful and provided a customer service experience that was parallel to none. I will be visiting this location again for my car service needs.
4/ 5stars
by  
on November 14, 2017
3/ 5stars
by  
on November 8, 2017
Always courteous; however, oil changes shouldn't take more than 30-45 mins. It always takes 3-5 hours. I remain loyal due to having a credit card. Please speed up oil change times.
1/ 5stars
by  
on October 8, 2017
I called at 6:55am and got an appointment for 4pm that day. When I arrived at 3:45pm, my name was not in the system and I waited nearly an hour for them to even take the car back to the shop area. Upon completion and leaving the facility, my car is making a grinding noise, there's a vibration coming from underneath the car, and it simply feels unsafe to drive. I am severely disappointed in the service I have received. I will NOT be returning to this place of business and I will NOT be making recommendations for others to use their services.
1/ 5stars
on September 16, 2017
The staff isn't very friendly or seem to be very caring at all. They don't offer anything other than what you request or explain anything about things taking place, whether there's an issue or not.
5/ 5stars
by  
on September 8, 2017
Marty was very professional & friendly. Provided answers to my questions & informed me of additional services & benefits Bridgestone offers.
5/ 5stars
by  
on July 1, 2017
5/ 5stars
by  
on June 25, 2017
Great
5/ 5stars
by  
on March 16, 2017
They are fast at the desk and in the service area.
5/ 5stars
by  
on March 16, 2017
They are fast both at the desk and in the service area.
1/ 5stars
by  
on December 3, 2016
When customers call and schedule an appt. there should be a bay open just for scheduled oil changes and/or tire rotations ONLY! Lack of technicians is not a good business. If I had not bought my tires for all 3 of my vehicles from Expert Tire at the time. I would not come back to firestone.
5/ 5stars
by  
on November 8, 2016
5/ 5stars
by  
on September 8, 2016
I would just like to say how wonderful my service with Marty was today; he went above and beyond to make me a happy customer. I will definitely return. I would also like to mention Jeffrey and Don as efficient and timely technicians. Thank you all so much for taking such exemplary care of me!
5/ 5stars
by  
on August 30, 2016
Just wanted to say Thank You to the guys at Firestone in Hopkinsville! I actually live in Clarksville but because of the great service and kindness I have REPEATEDLY received through out the years from this particular store and group of guys I will continue to be a customer! Once again Thank You! Keep up the good work :)
3/ 5stars
by  
on May 11, 2016
1/ 5stars
by  
on December 2, 2015
Setup an appointment for 4 new destination tires for my truck and arrived on time. They didnt start on my truck until an hour later and didnt finnish until two more hours later (3 whole hours). No compensation for the delay was granted.
5/ 5stars
by  
on November 21, 2015
Great service nice people started on vehicle as soon as I gave them the keys
5/ 5stars
by  
on September 19, 2015
Cris Danick provided excellent customer service when I needed a tire repaired.
5/ 5stars
by  
on August 6, 2015
Got new tires and the employees were phenomenal!!!
5/ 5stars
by  
on August 6, 2015
The service they provide is great, and fast. This isn't one of those drive upi 15 minute oil change places but they do everything and I trust them with my car, i will spend an extra 30 minutes waiting for an oil change for in deals and coupons available online and the friendly reliable service I get. I like that they do more than just oil change, so for minor car repairs I have a place to go to.
5/ 5stars
by  
on June 15, 2015
Excellent service by Mr. Michael Bowles!! Fair pricing on tire repair, Michael always takes care of my family & me.
5/ 5stars
by  
on April 2, 2015
Dropped in without an appointment and the service was quick.
5/ 5stars
by  
on March 1, 2015
All the tech are nice and friendly and so are the clerks.. The women manager isn't friendly at all, I go there very often to get car service for my car and my fiancés car and she always seems as though she has an attitude. She never smiles or speaks, and she will get smart with the customers. She needs to learn better customer service skill if she is going to be a manager.
5/ 5stars
by  
on February 27, 2015
I purchased tires for my Buick Regal at a fair price with fast and friendly customer service. I am very grateful for the honest help I received. Customer service A+++++
4/ 5stars
by  
on February 27, 2015
I do like going here, the guys are eager to please and do good work. Just one thing I would like is for them to let you know what it's going to cost before they do the work. Other than that they do good work.
5/ 5stars
by  
on February 26, 2015
I went to Firestone to get my oil changed; it was my first time being there. I was greeted when I walked through the door, signed in, asked to take a seat, and I was back at the counter about to pay for the services. The service was that fast. I really liked that!
3/ 5stars
by  
on February 6, 2015
I have used this location several times and each time they do good work. Their pricing is good too, if you can avoid being upsold on something that you can delay for a while or do for yourself. On my last visit, I wanted two shocks and a 4 wheel alignment since I noticed some rear tire wear. I told them what I wanted and was quoted a price and agreed then left my vehicle and got a ride back to work. I was called at work about an hour later to be told that my air filter was very dirty and needed replaced so I had to tell them to re-install it and just do the alignment and nothing else. When I went to get the vehicle after the work was done, I was told that my struts are bad. Before they even talked price, I let them know that I couldn't afford any other repairs for a while and I would have to wait. I paid and left and have had no problems with my vehicle since. This shop does good work but you need to stay focused and make them stay focused on what you really need done.
5/ 5stars
by  
on February 5, 2015
3 excellent trips to Firestone here in Hopkinsville! Once for Brakes and other for tires! All 3 times, Everyone I came in contact with were very informative and knowledgeable! They even took care of me before closing once, so I wouldn't have to wait until the next day! Did not feel like I was being "taken for a ride". Never felt like they were just trying to make the most off of me, but trying to help me. Will be a return customer for anything I need that they can offer! I tell all my friends to go there!
2/ 5stars
by  
on February 3, 2015
Returned after service was done two weeks proir, employee didn't have an answer for why the problem was still existing. I had my belt replaced due to squeaking but they could not explain why it was still squeaking or what the problem could be. Bottom line, had to take it to another place to get answers.
5/ 5stars
by  
on February 3, 2015
Everytime I use Firestone here in Hopkinsville I have exceptional service!
4/ 5stars
by  
on February 2, 2015
Got tires an lifetime alignment I. Nov. Had to go back in Jan cause I thought I had a front end problem. Both times I was confident the staff knew what they were doing. It did take a very long time both times. Nature of the beast I expect.
5/ 5stars
by  
on January 25, 2015
My experience at the Firestone store in Hopkinsville was nothing but pleasurable, staff was accommodating, deal on tires was great and time for installation of tires was very timely.
4/ 5stars
by  
on January 25, 2015
Will always be a loyal customer to a loyal business
5/ 5stars
by  
on January 24, 2015
Excellent service. I am pleased to have my car in their care. I trust them.
5/ 5stars
by  
on January 23, 2015
When I go in they are very nice.. I always like when they send coupons as well
1/ 5stars
by  
on January 22, 2015
The guys there were great service good and knowledgeable
5/ 5stars
by  
on January 22, 2015
Service was great and the tec and sales people where more than helpful and friendly

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