Car Tires And Services At Michigan Ave Bldg 92: Firestone Complete Auto Care In Ft Campbell

Come in to your nearest Firestone Complete Auto Care at Michigan Ave Bldg 92 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Michigan Ave Bldg 92
Get DirectionsHours + Information
Sun8a-5p
Mon6:30a-6p
Tue6:30a-6p
Wed6:30a-6p
Thu6:30a-6p
Fri6:30a-6p
Sat6:30a-6p
Emergency Closure: {{ locations[0].alert }}
Store #328494 Managed by Ryan Perry

*This store is located on a military base.

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll check oil level, suspension, the battery, and more. Plus, we're dedicated to providing the best auto repair possible all at reasonable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 35 Reviews
5/ 5stars
by  
on November 27, 2018
I recently had the pleasant experience of visiting the Fort Campbell, KY Firestone. I was in need of some tires for my truck and sorta kinda in a rush. Ms. CHRIS DANECK met me at the door with a smile, listened to my concerns, and recommended two different tires for the truck based on what I told her I needed. CHRIS is extremely knowledgeable about her tires and explained the advantages of both tires. CHRIS DANECK did not pressure me to but either and I appreciate her letting me make the choice. CHRIS even spoke to me about a LIFETIME ALIGNMENT for my truck. Now that's a good deal. Extremely satisfied with my new tires, my alignment, and my visit to CHRIS' store. I will be back soon to get a set of tires for my daughters car and CHRIS DANECK will be my Sales Rep of choice. This is one smart lady. CHRIS DANECK IS MY HERO!
4/ 5stars
by  
on July 8, 2018
Things I liked: Friendly customer service. Very helpful with everything I needed. Suggest repairs to my truck that where need besides my tire replacement. I love the look of the new firestone tires on my truck. Really makes it stick out. They offered me their running deals which helped lower the price a lot. Then helped me get a Firestone credit card which is going to help better my credit. With 6 month no interest financing. Things I didn't like: When the mechanics were driving the recently worked on vechicals out, they where a bit rough with them. Driving fast out of the bay, then on the test drive out of the parking lot to their return. I sat outside during my 6 hour visit and watch multiple mechanics do this to different cars they worked on. Also my other complaint was that I made an appointment to have my tires changed and an ailment done at 1100. I showed up at 1044 and my truck did not begin it's service till around 1300ish. (1 p.m. civilian time). I then waited from 1044 when I showed up till past 1600 (4 p.m.) for my truck to be returned. Which I watched a mechanic drive it out of the bay and into the test drive way to fast. Not only risking safety but damage to my truck. These two things a d what really caught my eye and I did not like at all.
5/ 5stars
by  
on June 13, 2018
Had an appointment didn't have to wait long and everyone was courteous and efficient. Was told my tires needed replacing soon which the Kia dealership had called me months ago during the winter but I had already had them checked by Firestone and told i was good for the winter. I love Firestone
5/ 5stars
by  
on June 11, 2018
I had a great customer service experience with MAX!! He is a BIG access to the Firestone on Fort Campbell. Don't transfer him anywhere else, keep him here with us!! He makes you feel great even if you do have to get up off that money! lol.
5/ 5stars
by  
on June 7, 2018
Outstanding customer service. Trustworthy, will not try to sell you equipment you don't need.
1/ 5stars
by  
on June 7, 2018
The technician stated they were unable to perform an oil change due to the plug being cross threaded and I would need a new oil pan and they could do it. I refused and stated I would take it back to Wal-Mart and have them fix what they broke. I took my car to Wal-Mart and they had no issue with the plug and stated it was not cross threaded. When I called firestone to report this, they basically stated it was out of their hands. No apology. No attempt to make things right. Will not be going back to this location.
5/ 5stars
by  
on October 16, 2017
5/ 5stars
by  
on April 24, 2017
4/ 5stars
by  
on March 22, 2017
Dear Sirs, Thanks For The Timely & Great Service On My Vehicle.
5/ 5stars
by  
on November 14, 2016
I'm a happy costumer, great service!!! Hats off to Pedro Hernandez and his team.. THANK YOU!
5/ 5stars
by  
on November 14, 2016
Great costumer service and excellent price. Thanks Pedro Hernandez for your help and for taking your time to answer all my questions.
5/ 5stars
by  
on August 31, 2016
I receive great service every time I take my vehicle to this location. I recommend them to everyone I talk to.
5/ 5stars
by  
on August 21, 2016
Quick, friendly service. My tire blew out on the interstate. I came in first thing in the morning, and I was in and out within 45 minutes, even without an appointment. They helped me select the right tire, which was very reasonably priced, and reattached my spare for me. Thank you.
5/ 5stars
by  
on June 21, 2016
I am in and out fast, very friendly customer service, very helpful, and patient. I can not say enough good things about Fort Campbell Firestone. They really go above and beyond their call of Duty and I really appreciate it!
5/ 5stars
by  
on April 13, 2016
Excellent customer service!! Addressed all my concerns and i actually drove away worry free.
4/ 5stars
by  
on December 14, 2015
Good work but the number on the invoice didn't work when I tried to review the work online.
5/ 5stars
by  
on December 8, 2015
I have used the Fort Campbell Firestone for about 5 years now and their sevice and professionalism has not wavered in that time. The phone service and counter service should be copied by other autocare centers.
5/ 5stars
by  
on December 7, 2015
When I go to Firestone for any routine maintenance, I am always informed of conditions on my vehicle that require immediate attention, or can be safely postponed to another time.
4/ 5stars
by  
on December 4, 2015
I was in and out in less than an hour! Just make sure to set an appointment and you won't regret it!
5/ 5stars
by  
on November 24, 2015
Took the time to explain what the problem was, and showed me exactly what i needed to look for
5/ 5stars
by  
on November 21, 2015
I have four autos being services with Firestone at the Ft Campbell location. All service is done well and timely with timely recommendations as to how our family can maintain the fleet.
5/ 5stars
by  
on September 19, 2015
The man whom we dealt with, Baker, was so amazing! There was an issue that he handled so perfectly that I called him after we left, in tears, thanking him for how he handled the situation. They will continue to get our business for everything that happens with both of our vehicles!
5/ 5stars
by  
on September 10, 2015
I have turned to Firestone for all my tire needs and plan on using them for future car repairs. The front office in particular Richard has always went above and beyond for me to ensure that I was completely satisfied. I have also sent several people to him as I knew he would make their visit pleasant.
2/ 5stars
by  
on June 23, 2015
They are very nice in customer service but I personally think they over charge for labor as being in the military I think they shouldn't charge that much for labor
5/ 5stars
by  
on May 19, 2015
I recently purchased new tired from firestone and an happy I did. The staff was awsome and very knowledgeable.
5/ 5stars
by  
on April 12, 2015
They did only what I approved and didn't push unneeded jobs or parts to make a buck
5/ 5stars
by  
on February 25, 2015
I took my car in for tire rotation. Gone service was great. Employees were very professional.
5/ 5stars
by  
on February 10, 2015
They provide excellent service, I highly recommend them!
5/ 5stars
by  
on February 3, 2015
All of the guys are really nice and very helpful and they do a good job.
4/ 5stars
by  
on February 2, 2015
I have been using this location since 2012! Excellent service. Just wish the price of automotive repairs and or maintenance were more affordable :)
5/ 5stars
by  
on February 2, 2015
We have used the Firestone services at Ft. Campbell for the last few years and have never been disappointed.
4/ 5stars
by  
on January 28, 2015
Fierestone performed professional, and very reliable, friendly to me and my family on our family vehicle during our maintenance service.
4/ 5stars
by  
on January 24, 2015
When I make a appointment I still have to wait longer than expected
5/ 5stars
by  
on January 23, 2015
We can't rave enough about the staff there. They care and are there for you! They're alway honest and treat you like a person! Highly recommend working with KC, Susan, Sam!
5/ 5stars
by  
on January 22, 2015
They were fast and very efficient. Their job was done promptly and they answer all my questions.

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