Firestone Complete Auto Care: Your Source For Tires And Repairs At 866 Broadway Ave In Bowling Green

Ready to come in to your local Firestone Complete Auto Care on 866 Broadway Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

866 Broadway Ave
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #3743 Managed by David Hughes

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check tires, air filters, hoses, and more. Additionally, we're devoted to giving you the best service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or plan your appointment online or by calling (270) 495-3076.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 49 Reviews
5/ 5stars
by  
on January 13, 2019
After an 8 day Caribbean Cruise, we arrived back to Nashville International Airport, to find our vehicle with a flat tire, spitting snow, 38 degrees, and 4:30 pm on a Sunday night. After a Google search, we found a Firestone Auto Store on Donelson Pike, and hurried over there after getting out tire aired up. Even though it was close to closing time, Suzanne and Ethan agreed to repair our tire even past closing time, so we could get back on the road to our home destination in Bowling green, Kentucky.Thanks to both Suzanne and Ethan-- a job well done!!
5/ 5stars
by  
on November 13, 2018
Always does the job correctly, they ask the correct questions and leave the car clean by using gloves and paper mats
5/ 5stars
by  
on October 23, 2018
Excellent and fast and even they stay over the closing time to finish my car, thanks for that and explain everything to me
5/ 5stars
by  
on June 23, 2018
I've never experienced auto repair quite like Firestone on Broadway. The people there genuinely care about me as a customer and a human. I've never gotten recommendations for service I didn't need, and on at least two occasions, I brought my vehicle in for service and was told that the service I'd requested was not necessary and was offered a less expensive solution. David Hughes and his team are sincerely good people who go out of her way to make sure their customers leave satisfied. Unless it's a dealer-only service, as long as this Firestone is under the same management, I'll never take my vehicle anywhere else.
5/ 5stars
by  
on May 4, 2018
Management team and technicians at this Firestone are awesome they do excellent work are trustworthy and won't try to rip you off
1/ 5stars
by  
on April 27, 2018
Every time I go there, it takes at least two hours for an OIL CHANGE! There’s been times it’s taken four hours for one. Was told it would take two hours (1 1/2-2 hours) to work on our car, it took six hours!!! We were never told progress or what took so long.
5/ 5stars
by  
on April 15, 2018
Friendly quick wonderful!
5/ 5stars
by  
on February 28, 2018
Top rated automotive repair facility in Bowling Green, KY.
5/ 5stars
by  
on October 17, 2017
They were very kind to take the time to fit me in, late in the day, after I had missed a previous appointment. They balanced our car's tires and changed the oil when I needed it done, so that after working 10 days straight my husband wouldn't have to spend his day off getting our car serviced. The service was excellent, and I appreciate the consideration very, very much.
1/ 5stars
by  
on September 19, 2017
Well I had an appointment and I still had to wait almost three hours for an oil change.
4/ 5stars
by  
on July 17, 2017
5/ 5stars
by  
on June 22, 2017
The BEST. Period.
5/ 5stars
by  
on December 22, 2016
5/ 5stars
by  
on August 22, 2016
Professional and polite resolved my problem and got me back on the road.
5/ 5stars
by  
on July 14, 2016
Thumbs up!! Great experience! I got my tire repaired on a Saturday, with no appointment, in less than an hour, on what looked like a very busy day. Great job guys!
5/ 5stars
by  
on July 10, 2016
I showed up on a busy Saturday morning for much needed tires. The advisor was very helpful in giving me options both with price and availability. They managed to work me in and even though it was about 2.5 hour wait, I left with 4 new tires. I was hoping to get tires in one day but wasn't sure I could without ordering, so for me the wait was worth it.
5/ 5stars
by  
on July 10, 2016
This was the best and easiest tire purchasing that I have ever had!!! The staff was knowledgable of the products and was able to make recommendations to fit any budget. I will be dealing with them in the future! Thanks to the staff for such great help!
4/ 5stars
by  
on December 26, 2015
I needed a set of tires and they had the best price I could find locally on a set of all terrains. I was told I could keep my old tires and they didn't give them to me or I would have given them 5 stars, however so far the new tires are doing what they're supposed to and as of yet no other issues.
5/ 5stars
by  
on December 21, 2015
No issues with overall services. Dropped my wife's SUV prompt and good service
5/ 5stars
by  
on December 12, 2015
Everytime I go in they are courteous and get everything done in a timely and professional manner!
5/ 5stars
by  
on November 18, 2015
I dropped my car off and received fast and good service on an oil change.
5/ 5stars
by  
on October 19, 2015
My wife and I drove out from Washington state to visit Kentucky this month. On Monday October 5 along the way to Mammoth Cave, we heard a rumble and growl from the cargo area of our Subaru Forester. This noise got louder by the mile. Clearly we'd need to find a repair shop fast. We have great service with Firestone in our home town, so I googled up the nearest shop in Bowling Green and headed there. When we arrived, it was a hot sweaty afternoon with service bays full, phones ringing, and many customers already waiting. Shortly I got to speak to a crewman named Travis who promised to look at our car "in a few minutes." We walked out to lunch nearby and heard back from him in exactly one hour---very speedy service, all considered. Our right rear wheel bearing was shot. This wasn't good news, but we had made it to a shop with the wheel still on. I authorized Travis to proceed with repair. Soon a foreman called to say that his top wheel specialist was out until next morning. Could we possibly wait overnight for our Subaru to be fixed by their best man? This wasn't glad news, but it made the most sense. I agreed again. Then we walked back to pick up our bags and find a motel. Travis kindly drove us to a nearby one that we found very satisfactory. Later, the proprietor told us the way to walk downtown. We found Bowling Green a lovely city to visit! That was a bonus, on top of getting the speediest and best service that a traveler could want. Next morning our Subaru was ready as promised for the quoted price. She ran smooth and quiet all 2,500 miles home. The guys at Firestone in Bowling Green were as courteous and helpful to us as the people of Kentucky are well-known to be. My wife and I have visited 35 states together and this one is now my favorite. We'll be back! Many thanks, guys!
5/ 5stars
by  
on October 15, 2015
Firestone takes care of you and you can trust the Bowling Green location as we have now for 8 years. Excellent management and technicians.
4/ 5stars
by  
on September 17, 2015
They have early and late hours to accommodate working folks. they keep you informed of what is going on with your vehicle and don't do any work that isn't precut horizon and they stand behind their work and will fix it if something wasn't done correctly or a part was faulty. Very impressed. I didn't give them a 5 because I had to make two trips due to a faulty original part.
1/ 5stars
by  
on September 14, 2015
I drove all the way to Tennessee to habe my vehicle serviced at a different firestone location. The staff was rude.
5/ 5stars
by  
on August 19, 2015
Installed set of tires on very short notice late on a Saturday. Good value and great service.
5/ 5stars
by  
on May 31, 2015
Always enjoy the service. No hassle and no asking to buy more things.
5/ 5stars
by  
on May 30, 2015
This was my first visit to Firestone. The service was professional and the work done by the technician was of high quality
5/ 5stars
by  
on March 30, 2015
I waited a couple of hours for everything to get done, but it was so, so worth it, and I got a deal for wheel alignment for the lifetime of my car :) Excellent!
5/ 5stars
by  
on March 1, 2015
We phoned about an oil change and directions. When we got there they were pretty busy but were done in the time they told us. Very nice people.
5/ 5stars
by  
on February 28, 2015
Just had an oil change tire rotation and a diagnostic for a engine light. They explained that the engine light could b one of several things but all would need too b repaired by Toyota. I told them the circumstances around the reason the light appearing &asked them if they reset it & turned it off would the light reappear if the problem reoccurred. They said yes. So far the situation/light has not come back on. TY for being honest w me.
5/ 5stars
by  
on February 28, 2015
iam treated with respect evertime i go their an i dont feel like ive been ripped off when i leave
2/ 5stars
by  
on February 27, 2015
some of the older men at service desk have for attitude towards customer service. Not very professional and choice of words that are usedin conversations.very rude towards some individuals s myself I've spent quite a bit of money in the store and still I get the uneasy feeling there.especially from the man that seems in charge of the rest he's the worst one seems like you've been there too long very poor attitude.
5/ 5stars
by  
on February 27, 2015
I have lived just down the street from Firestone in Bowling Green for several years, and have had several opportunities to use their services. I trust completely their recommendations for my vehicle's needs. Their customer service is beyond compare!!
5/ 5stars
by  
on February 27, 2015
I always feel like the people that have worked with me have been nothing but nice and honest. I wouldn't take my car any where else.
5/ 5stars
by  
on February 26, 2015
I use them when I am in town and would give them a 5 star rating I buy all my tires from them to, always been happy with them
4/ 5stars
by  
on February 6, 2015
They have always treated me with respect. never told me I need work on my that it did not really need. Great car care !!
5/ 5stars
by  
on February 4, 2015
1st class service with friendly employees that are knowledgable
3/ 5stars
by  
on January 29, 2015
I had them rotate my tires and check my brakes. My brakes were wearing unevenly. I was disappointed that they did catch the wear on my brakes sooner. And I'm not the only one, they have let slip. I am disappointed in this shop. And I will not be back to them. Plus a few years ago, I bought a set of tires but, they did not last. So they we bickered back and forth and came to agreement on another set of tires. Well, that set was even worse. Lasted 20,000 miles. So we made a deal for different tires, Which I like better but, I still think they charged me too much. So I won't go back there ever for tires.
5/ 5stars
by  
on January 27, 2015
The service is excellent never no problems or unsatisified.....
5/ 5stars
by  
on January 27, 2015
Firestone Complete Auto Care in Bowling Green is my go to for all my family's car care needs. We have four vehicles and they do a great job of keeping us road ready. The service is reliable, prompt and of the highest quality. I am always greeted by name and treated as a valued customer. I love this place!
5/ 5stars
by  
on January 27, 2015
As my 2 cars are getting older I need to have a service I can trust. I know that I can trust this store to be honest and capable.
5/ 5stars
by  
on January 26, 2015
My visit was great. I'm new in town and it is important to have trustworthy people working on my car, and I found this to be true when my car was serviced at Firestone
4/ 5stars
by  
on January 25, 2015
They never try any pushy sales stuff with me. They always do what I ask and always make great recommendations. If I say yes then they perform them. If I say no they say thank you and that's it. I get my oil changed, alignment, and any other small mechanic needs. I'm always happy.
4/ 5stars
by  
on January 24, 2015
I use Firestone for maintenance and have always been treated nice. They take care of my needs and my car.
5/ 5stars
by  
on January 24, 2015
Needed to check out a computer message on tire pressure before a trip and they found two leaking valve stems which were. Replaced
5/ 5stars
by  
on January 23, 2015
I have been going to my Bowling Green Firestone store for service for over 35 years. One of the greatest things about it is the manager (David H.) knows the needs of my 5 vehicles and when I come in the door I feel like I'm visiting a family member. It is a VERY pleasant experience. During the service, I am alerted to any serious needs and have the option to have them fixed at that time. I don't always authorize them to do the repair, but this is excellent that they give the vehicle a thorough checking over, giving me peace of mind from a safety standpoint. In short, I love 'my' Firestone!
5/ 5stars
by  
on January 22, 2015
I service three cars with my local Firestone store and know I will always receive honest opinions and top technical service at a reasonable price. Under the management of David Hughes, this is the best place in Bowling Green to have your cars serviced and repaired..
5/ 5stars
by  
on January 22, 2015
This location has the desire to make their customers very happy. The manager Dave (i believe) gets personally involved. His ability to make the deal happen has won my business over and over!

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