Car Tires And Services At 102 S Main St: Firestone Complete Auto Care In Ottawa

Welcome to Firestone Complete Auto Care at 102 S Main St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

102 S Main St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #655449 Managed by Christopher Rokey

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll examine tires, steering, belts, and more. Plus, we're dedicated to offering the most consistent service on the market, all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 25 Reviews
    5/ 5stars
    by  
    on May 8, 2018
    Great customer service and letting me know right away what they found during inspection.
    5/ 5stars
    by  
    on August 27, 2017
    These guys were AWESOME!! We were trying to get to a Royals game when our tire started to go flat about 2o minutes outside of town. We told them our predicament & they had us in & out & back on the road in 45 minutes!! We were only a couple minutes late to the game! They were SO nice & we were SO appreciative!! Our first stop in town was to the closest place off the highway (a big name chain) but it had at least a 2 hour wait.
    5/ 5stars
    by  
    on July 31, 2017
    I had a tire low, rotation, brakes, and an oil change. Everything seemed fine and then 1 day after I picked up my vehicle, my low tire light came on again. They got me right in and fixed it the next day. Thank you Firestone for your exceptional Customer Service.
    5/ 5stars
    by  
    on July 29, 2017
    A well experienced and caring team.
    1/ 5stars
    by  
    on December 23, 2016
    Road Warranty is a joke. With less than 3000 miles on a tire you are pro-rated almost half of the new tire price. Then because it is a warranty issue, it is side stepped and pushed around and will get taken care of whenever (over 4 days to get 1 tire changed).
    5/ 5stars
    by  
    on September 28, 2016
    I have always received great service at this location. Even with staff changes, I have felt I could trust the staff and their recommendations. This service call exceeded even my best expectations. They were booked solid for a couple of days, but still managed to get the "emergency" service COMPLETED by the time they had originally estimated to be able to start on it. They put every available spare minute to slip it into their busy schedule. It is so nice to see people using their brain and giving great customer service!!
    5/ 5stars
    by  
    on September 1, 2016
    The staff went out of their way to sell us the best tires for our needs and the service was great.
    5/ 5stars
    by  
    on December 17, 2015
    I HAD A 100,000 TUNE UP, RADIATOR FLUSH, AND FUEL SYSTEM CLEANOUT. THERE WAS A ROUGHNESS THAT WAS STILL THERE, SO THEY LOOKED AT IT AGAIN, AND FIXED A SMALL ISSUE. NOW ALL IS GOOD. THEY STAND BEHIND THEIR WORK AND WORK TO FIX ANY ISSUES.
    5/ 5stars
    by  
    on October 30, 2015
    My cars alternator went out on the highway while I was driving to Kansas City. Being about 150 miles from home I had to get it fixed ASAP and this shop fit me in within the hour. Great service and a great price. I was charged around $600, but I called my dealership in my hometown to get a cost comparison, and they were asking $1,100 for the same job! Furthermore the repairman fixed a small hose that I noticed was broken earlier that day, and he didn't even charge me for it! Overall great experience
    5/ 5stars
    by  
    on October 28, 2015
    Got my tires, had some good laughs. Def the spot to go
    4/ 5stars
    by  
    on September 26, 2015
    Our local Firestone store provided great service in a very courteous manner, making sure I understood what needed to be done. They also didn't push to do more than needed, while giving me a time table for future service.
    5/ 5stars
    by  
    on September 24, 2015
    they were very quick and made sure I knew everything that was going on with my car. Very polite and informative at drop off and pick up. Made sure I got my car as fast as possible.
    5/ 5stars
    by  
    on September 17, 2015
    We recently needed a new battery installed, and are glad we chose to go to Firestone. They were quick, efficient, and reasonably priced. The waiting area was pleasant and clean as well. We will definitely be giving them a call the next time our van needs some tender loving care!
    2/ 5stars
    by  
    on May 1, 2015
    The front desk was great, until they assured me they would look at all tires to make sure they weren't leaking and as soon as I got it back the tire was already going flat. Not to mention the man was rude and not friendly at all.
    5/ 5stars
    by  
    on April 6, 2015
    I had an early morning appointment. I showed up early and explained that I had to go out of state for a funeral and asked if they could put the tires on before I had to leave. The crew was understanding and worked fast to get the job done, and allowed me to leave early. I really appreciate them going the extra mile
    5/ 5stars
    by  
    on March 3, 2015
    Got me in and out quickly very nice. new brakes help me feel safe
    2/ 5stars
    by  
    on February 6, 2015
    I was quoted a price. When I went to pay, a new charge, shop materials. What shop materials were used on an alignment? Charge the quoted price. I will not be back.
    4/ 5stars
    by  
    on February 3, 2015
    My son and I have have each bought a set of tires. They are real good about getting me in for rotations and checking the air. Also they helped my son put in a fan blade even though he had it tore apart and only charged half price.
    4/ 5stars
    by  
    on February 3, 2015
    Take my vehicles there for light maintenance, eg oil changes, tire work, etc. Usually in and out the same day, good reliable service.
    5/ 5stars
    by  
    on February 2, 2015
    I have traded at Firestone/Experttire/Firestone exclusively for auto service since 1983. That's 32 years of superior service. Just now scheduling my next appointment for service. Thanks a bunch. Dan
    5/ 5stars
    by  
    on January 28, 2015
    We are always pleased with the service and the treatment at Firestone. When they give you a quote it is always the same, no surprise add ons when you come back later. Really friendly, helpful people, too.
    5/ 5stars
    by  
    on January 25, 2015
    They do all my tire work and alignment services on all three of my cars
    5/ 5stars
    by  
    on January 24, 2015
    They were fast and friendly. Glad I used them. I Will return.
    5/ 5stars
    by  
    on January 24, 2015
    Purchased 6 new tires for truck and had good service. Good service and price of tires were within line. I liked the 5000 mile rotation and balance offered by Firestone which it can be used anywhere in the us.
    5/ 5stars
    by  
    on January 23, 2015
    I had a tire problem last September on the highway. Upon arrival at the store, I was immediately helped and was soon back on the road with a new tire. Great service.

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    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

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