Car Tires And Services At 517 W 4th St: Firestone Complete Auto Care In Waterloo

Welcome to Firestone Complete Auto Care at 517 W 4th St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

517 W 4th St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #9806 Managed by Robert Barnes

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll inspect lights, headlights, hoses, and more. Plus, we're dedicated to giving you the best service possible, at unbeatable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 12 Reviews
2/ 5stars
by  
on September 2, 2018
here was a 12 month warranty on the previous service that I did, was never told that it only applies in certain situations, when asked about it I was informed that it only applies if firestone did something to warrant it, while in the other store I was told within 12 months if the alignment is off I wouldn't had to pay anything. Second the alignment wasn't done because they lacked a special tool which apparently the iowa store must have had for them to do alignment. Third if you can't do the service due to lack of tool it's not right to charge me some money for diagnostic which is not what I asked for, because the charge was part of the full quote unless I declined the service.
5/ 5stars
by  
on March 27, 2018
This was our first experience at this Firestone service center. We were visiting in Cedar Falls when our van started leaking from under the hood. We were able to take it in and get a diagnosis the same day. The repair was made and when we went to pick it up, we were pleasantly surprised to learn the repair was not as serious as expected. Instead of having to replace the transmission cooler and hoses ($300-400) as they thought, they only had to tighten the clamps to stop the leak ($60.) They could have easily replaced the part and we would have been none the wiser. We appreciate Stephen's honesty and the fact he did not rip us off. I would overwhelmingly recommend this service center because they do a great job and they are honest. It is hard to find both qualities nowadays. Keep up the good work.
5/ 5stars
by  
on September 7, 2017
Good place to go!
5/ 5stars
by  
on July 28, 2017
Nic and Staff were ourstanding. Went above a beyound at a very reasonable price.
5/ 5stars
by  
on November 26, 2016
We had great service, our vehicle was fixed in a timely manner and they did not try to sell us more then we needed done. The people at the front desk were very knowledgeable. They were friendly and kind. Also the technicians knew what they were doing. It was a clean place and easy to find. Excellent service.
5/ 5stars
by  
on September 16, 2015
If you want things done right the first time Firestone is the place. Highly recommended!
5/ 5stars
by  
on August 6, 2015
I had a old Checker and needed some new tires my old one are Firestone 721s. I bought some from Coker as Firestone does not offer wide white walls. They took time to help me with my old car treated it great and got me on the road.
5/ 5stars
by  
on May 16, 2015
I had work done on my drive train on my car. Glad I did.
5/ 5stars
by  
on January 29, 2015
Quickly found the issue and resolved the problem. In and out, not all day.
1/ 5stars
by  
on January 28, 2015
I made appointment and took my Toyota there to have the oil changed because the light was starting to stay on for second or so after I started it, indicating that it was time to change to change the oil and I have plans on leaving the state the next day, once I got about 300 miles out of the state, The light came on and stayed on, I called Firestone and spoke with the gentleman there and I explained him that I was just there the day before and I have my old changed and now the light is on and he said that may be one of the guys that they hired to change oil forgot to reset it or hasn't been trained to reset them, he did say that he was sorry and that I could bring it back whenever I came back to town and they were reset it. Well once I bring it back to town and They reset it that means that is off by 1000 or so miles when it's time for the next oil change. I'm very unhappy with that.
5/ 5stars
by  
on January 24, 2015
Professional, fast, and great friendly customer service!!
5/ 5stars
by  
on January 23, 2015
They do the service work on all 3. Of our vehivles

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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